Indian Railways Complaints & Reviews

Early morning train from Una to New Delhi
The Ticket counter told the people that we have no ticket the ticket will be available in the train...but no he lies a great lie once passengers are on board ...The Ticket check and what ever the man called how checks the ticked ask for the ticlet and passengers were like the counter did'nt give one but the Ticket checker said that you have to pay the fine and the fine of the seat for one person in Rs900 ..so indain railways are not that good even the platforms are like #### ...

Reference train no:16338, coach a1, travel date 10th august 17,
We boarded the train on 10th august 17 from udupi and was horrified to find the condition of the toilets so dirty and imagine we had to travel in the train for the next 33 hrs unable to use the toilets and the fare which we had paid is 3030 per head totally 6060rs. Instead of travelling in such a pathetic condition we could alighted a flight and travelled comfortably. Swach abhyan everything seems to be only in paper and words but the condition of the railcoaches, bedrolls and the toilets are the worst unbeatable, please see to that the railways take up the matter seriously.

There are so many peoples in Ranthambore express 12465 traveling without ticket. No TT is coming no policeman is here. So much congestion is here. Reserved ticket persons have to fight for their seats from them. Please sought out this problem immediately. It's a very bad experience. Irctc have to look for this purpose. No room for legs. It's very very irritating to travel with Irctc like this. Nobody can go to washroom in this type of train. Very shameful for you

Hi,
In hafeezpet railway station (telangana) the parking guys are charging heavy amount. Today I parked my two wheeler from 1.20 PM to 4.20 and parking guy has asked for 40 Rs/- where as in parking receipt 8 Rs for 2 hrs, so total I should not have paid more than 16 /-.

I request you to take appropriate action against those who are involved in these forceful day light looting.

I am attaching receipt copy which I got from parking guys.

Thanks
Aroop Mahapatro

Dear sir/Mam,

Mera Naam Aditya kulshreshth hai me bhopal se belong Karta hu, me recently Agra Aya hu job ke lye .

Agra aate waqt Mene bhopal junction se 7th August 2017 ko apna luggage book karwaya jiska PRR no hai ([protected]), Train No. 14623 Jo ki muje 8th August 2017 ko Agra cant station per Milan tha ye Mene apne reservation ticket pe book karwaya tha .

Per ye Abhi take muje nhi Mila hai aaj 4th day hai Mene Agra cantt station pe courrier office pe bhi baat ki per wo muje taal Dete hai khete hai Kal ana Kal ana .

I have do private job in BPO (Intelenet solution Pvt lmt) humble request to you kindly look into this matter and resolve as soon as possible.

For your reference attached snap of Builty, Ticket & along with Msg snap of luggage load.

My contact number:-[protected], [protected]

Permanent Address:-c-13, MIg, ayodhya Nagar bhopal.

Current Address:-545, Sector 12 "c" awas Vikas colony, sikandra Agra (Up).

I was travellig on[protected] from etawah to kanpur central via train 12004 in coach C14. Half hour was passed and i was neither given a water bottle or anything to eat. I asked for it twice but still they didnt gave it to me. While making reservation i was asked about type of meal( veg or nonveg). They didnt even seved the refreshng drink.
Either stop charging for meals (which is never given) or start giving it to the passengers rather than keeping it for making money out of it.

Sir, with due regards i want to draw your attention about railway crossing in bhauntikheda, which is properly manned. Problem is about barrier opening, gatekeeper replied that barrier is operated from panki. So every day betwwen 9am-1600hrs, it takes 1 or 2 hour for barrier opening, one time i saw ambulance standing for 90 mins due to this. And gatekeeper was unable to help. People are fedup with this, as railway is doing brilliant in all areas, please look into the matter, keep in mind problem of patients and daily walker. Thank you!

Today i'm travelling by train no.21125 that is indore-bhind intercity express from the source station indore in second ac class which is the higher class in this train.
When i entered into toilet after 5 minutes of getting into train the toilets were so dirty than i checked 4 toilets all of them were so dirty that no one can even enter into it.
After that the bedding provided to me the blanket was dirty and smelling badly.
In place of pillow they give me bedsheets rolled into the pillow cover when i asked to change it the attender told he doesn't have pillow

Hello i want to proper service indian railway do you dont know about indian train only you big say on the stage but do and die is different, date 09/08/17 train from indore to jodhpor. My jourany from jaipur to degana, train came to jaipur 6 pm i sat the train and he start than only 30 min has gone after train stoped at near fulara sation the are stay 2 hrs beacuse any other train ingene missing the railway tace and all tains from jaipur to jodhpor are missing and passengers are very sick because the tain route change why are you change the route passnger are very sad and no body working in your rail so i need proper services he was alrady late 1 hrs.

Dear sir/madam

I regularly use train to reach office. Due to which i prefer mst instead of regular tkt.
But i face regular timing problem at h nizamuddin railway station (Tkt booking counter no 5 to 9). They have fixed timing 9am to 5pm for booking mst. Which is very difficult for working people to follow due to the fixed office in and out timing
As for other railway station, they don’t have this kind of time bounding for mst making. So there must some issue with this station staff.
Its my humble request to please look into the matter, in order to have happy journey with railway.

Regards
Manoj kumar
Mob. No. [protected]

I bought a ticket of samta express, train no.12808 (2ac) from bhopal jn. To durg (Cg) vide pnr [protected] for journey date 21st july'2017.

The train started late by almost 4 hrs. From h. Nizamuddin. I was tracking its position station by station but it was running behind schedule by almost 5 hrs. However, at bhopal jn. It was shown delayed by only 2 hrs. At approx 16:40 hrs. I cancelled the ticket and got a refund of only & rs.710/- out of rs.1430. Refund rules says that full refund will be given if train is late by more than 3 hrs. At a certain station.in this case also train was delayed by more than 3 hrs. At bhopal jn. Railway can check the records.

Under the circumstances i request that full amount should be refunded to me. Thanking you in anticipation.

Gn singh
Bkd-20
Sector-9
Bhilai
Cell-[protected]

Bpc stn (Sealdah div, er) refused to issue any return ticket on 11/8/17. The staff didn't show any reason and there was no notice issued by the station authority either. But other stations under this division are issuing return tickets. Return tickets are vital for many passengers to save time and last minute rush. Why we are not getting this facility? Does er not believe our time is valuable? Do we need to get in line every time for booking tickets? Kindly do the needful steps to solve the issue.

Dear sir,

Parcel not received

I have booked my parcel on 11th apr 2017. Parcel no. Prr#[protected] from railway parcel. It was booked from delhi (Dli) station to jaunpur (Jnu) on train no.15116. But the parcel is not delivered yet 3 month over so i request to kindly take action on high priority so that we can receive my parcel.

I already raised complaints on 29th july and received notice no.[protected]. But still then did not give revert.

Details:
Prr#[protected]
Date of booking: 11-apr-2017
From station: delhi (Dli)
Destination station: jaunpur (Jnu)
Status: not received
Train no.15116

Regards,
Ashish kumar gupta
Ph.[protected]

Dear sir,
Sub: fir for theft on train no 12488 smianchal exp

This is to bring to your kind attention about theft on board train no 12488 train name - simanchl express on journey dated august 11, 2017 i along with one co-passengers pretti kumari were travelling from delhi junction to forbesganj cantonment, having boarded the train no12488 on august 11 2017 during the journey, near station patna, our hand bags (Camel brown and black in color medium size) having the items mentioned below were stolen from ac3 coach no ab1 berth no 9, and 12 (Pnr number [protected]) on august 11 morning 4:00 am when we were sleeping. No any tte is available in the train so i may not fir on tte
Also tte
I request to register this incident and take appropriate steps to recover our stolen hand bags with 5500 rupies, two mobile one mobile is moto e and another one is intex i am attaching the copy of the travel ticket for your reference.

Details of item missed

Brown bag

1) cash 5500inr
2) 2 mobile
3) mobile charger

I kindly request you to look into the matter and take appropriate action on the same.

Thanks & regards
Vivek kumar
[protected]

Dear sir, I booked my bike from Vijayawada to katpadi based on my ticket having or number [protected] on Aug 8 the. There is no information regarding the issue of bike whether it is loaded or unloaded. As a normal private employee I don't know how many times we need to rush to the station and checking or there is no updated information on my bike in Internet also

Train no 13019, DOJ-09 Aug 17, 3AC class, from howrah to muzaffapur.provided all 4 bed rolls were unsealed, bed sheets, pillow cover, blanckets in dirty condition, bed sheets were not pressed even.when i asked to attendent for complaint register then he replied jise batana h bta do ye raha bed roll ke cover pe no call kr k bata do.i called on that no but no any representative were available to receive my call.it shows dadagiri of indian railway...

@sureshpprabhu
Sir mera bhai jharkhand express(train no _12874) se travel kar rha h...
Is train ka schedule timing anand vihar se 7:45 pm h. But ye train 00:30 am delay khuli h..
Train me koi security Ni h...
Mere bhai ka mobile chori ho gya.
Waise coach me bahot ke Mobile, kuchh ke pursue, Ik ladki ka mobile hath se chhin kr train slow hone ke karan utar gya.
Net se railway ka complaint no
182, 1322, 1512, 1322 se help Lena chaha to kisi ka no Ni lag rha to koi phone hi Ni utha rha h...
Sir please do something for passengers security in train.

Today night i have visited Bardra terminal for my namnagar exp. train and as i reached early i have decided to seat in upper class waiting area, where numbers of sofa's there. But all sofa set have lots of bedbugs i can not even seat for 5 mints on any sofa. I think There is no pestcontrol since long time and even housekeeping staff haven't clean it. Moreover here there is no attendent to attent any gest. I can say in mumbai this is my pathetic experience after paying lots of money on 3 tier AC but waiting zone are not upto the mark even toilets are not clean in waiting area.
PNR:[protected], TRAIN:19061, DOJ:10-08-17, 3A, BDTS-ST, Dep:05:10,
KULDEEP SINGH

I had booked my luggage at dehradun railwaw station vide journey ticket no[protected]Dehradun - moradabad);[protected] (Moradabad-ara) on[protected] for destination station ara. Lt n0-for luggage booking is 698712 but the same is not tracked and search result showed that this lt luggage not available in database when searched on portal[protected]. On[protected] luggage did not reached at ara railway station. On[protected] i again went to ara railway station luggage office. This time they told that it was since last three years luggage booking to ara railway station was not being carried out as it was stopped by order. They added that you should go ta danapur railway station. I went to danapur railway station. I checked with commercial office there. They informed me that they could not trace the items that day and asked me to come some days later. When i went back to danapur, this time they asked me to go to hazipur rlystn. I gave a written letter at hazipur as to my lost luggage. I am attaching booking receipt of luggage and letter deposited with hazipur rly stn. Along with these i am also sending receipt of two register letter sent to danapur and hazipur rly stn on 29-06-17. I had got phone call from danapur that they had received the letter and they would process but no such call from hazipur rlw station.

My name is deepsk sharma i have a scheduled travel on 17/07/017. As my train was late more than 7 hrs. I had decided to cancel my ticket and tried to get refund as the ticket was from counter i have contacted to railway station staff but he did not cancel my ticket even after many request. My ticket pnr no. Is [protected]. Train name is jyg anvt spl. So i would like to request you kindly refund my money and do needful against the ticket counter staff of madhubani station (Mbi).