Indian Railways Complaints & Reviews

I am working as a sub inspector of government railway police in telangana state ❨ mancherial, railway police station❩. I have registered a case against a person under section of ndps act and seized 4kgs of ganja on 2nd august 2017.in this act seizure panchanama should get conducted in presence of a gazetted officer. On that day local gazetted officers were not available at mancherial area. So i opted rly doctor of bellampally named m. Naveen. I have contacted him on phone, he accepted to do panchanama and advised me to send a requisition letter by hand. I have sent a letter by two constables on bike to bellampally which is about 22kms far. But he rejected the letter and used unusual language and replied that he is not willing to do panchanama and challenged me to take any kind of action which will fetch him nothing. I requested him for much time to be a part of controlling drug activities but he did not consider my words. With disappointment my constables returned to police station.

Then i have sent a requisition letter to ramagundam rly doctor named deepa, but we faced the same problem. Both doctors didn't even touch my requisition letter, the whole day of my service on a case has been ruined where i have faced troublesome to answer my seniors. And these kind of irresponsive replies are repeatedly happening with the doctors.
These doctors area comes under my rly police station jurisdiction that's why i opted them.
Sir, we all are working together for our country, we have to bound to law. Without the support of other departments we can't prevent illegal drugs transportation.
Sir, please take necessary action on the above two doctors who are not responsive towards govt. Duties.
Thanking you.

I was travelling in train number 24369 triveni express on 11.08.2017 from shaktinagar to bareilly with pnr number [protected] in ac-2 tier coach and went on my birth number 18 and kept my travel bag under birth number 13 when the train left chopan station. Birth numbers 13 and 15 were vacant up to mirzapur or vindhyachal station and one family occupied the births at mirzapur or vindhyachal station. When i reached my destination rampur and unlocked my travel bag, i found a big cut inside my travel bag and found the sweet box which i had purchased from shaktinagar since i had gone to rampur fixing my daughter's marriage. I also did not find my money amounting rs. 9700/- (19 x 500 + 2 x 100 notes inr). I had seen the coach attendant several times during the night. The theft has occurred between chopan and mirzapur and i suspect that the coach attendant may be involved in the incident.

Sir, my name is siva, I BOOKED 4 TICKET OF 3AC BY TRAIN 12727 BY PAYING RS 2360 through credit card FOR 3 AUG 2017 BY PNR NO [protected] FROM visakhapatnam to secunderabad.due to some problems i went to visakhapatnam station for cancellation of two tickets. but in counter they said that due to GST some swiping machines was introduced so cancellation cannot be done here. so they said that ticket was made through CV in secunderabad so it will be cancelled in secunderabad. then i asked how can be it done after complition of travelling, then they said that we will give it i eturn on back of the ticket with stamp by showing it will be done. now secunderabad railway nilayam persons are telling that after travelling it cannot be done, they said tht vizag station persons are bluffed me. now i'm puzzled. how can railway persons can do this type of bluffing to passengers pls consider my complaint and help me.

Dear sir,

This is very painful & unethical from railways side, kindly note
1. Theft of my wife purse from running train, train no-59802,, we was travelling from jaipur to kotal, valuables of nearly 500 rs. And some very imp. Documents like pan card/voters id card got lost along with my mobile phone. Mob. No. Is [protected], i call on this no. Firstly continue ringing but after some time. That no. Call switch off or no reachable
Kindly help me

Regards
Amit mishra
[protected]

Dear Sir
I booked train journey by Chhattisgarh Express on 7/5/17 for journey from Amritsar to Ballabgarh(BVH) with PNR no. as [protected] and DOJ as 13/7/17 in coach B-1 of train no.18238. This train was notified as cancelled through railway website

http://ncr.indianrailways.gov.in/print_section.jsp?lang=0&id=0, 4, 268&dcd=1612&ofid=0

and in national newspapers also . The reason cited was that some interlocking work is going on in faridabad station area When we consulted rly officials about refund they said the refund amount in this case will be automatically transferred to my account which has not taken place so far even after a lapse of twentyfive days
After a long and very tiring wait I have been compelled to bring it to your kind notice why the refund of my money has not been made to me and I have been made to suffer for no fault of mine . I am enclosing a copy of list of cancelled trains as displayed on the railway website
So I request you to please take immediate action in this regard and make payment to me due to the negligence of a few people.

Thanking you Date 12/08/17
Yours faithfully
NARINDER SINGH
Email - [protected]@yahoo.in

I booked ticket in18567 from rajamandry to chengannor on 9/8/2017 for 7/12/2017.
But account debited ticket not issued. Then i again booked the tkt. I made a request to irctcto refund the amt. Of rs 891/80 debited. No response.
Again booked tkt from chengannor to rajamandry on 12/8/2017 for 10/12/2017. This time also account debited but tkt not issued. I made a complaint, no response

Pl look into the matter

Early morning train from Una to New Delhi
The Ticket counter told the people that we have no ticket the ticket will be available in the train...but no he lies a great lie once passengers are on board ...The Ticket check and what ever the man called how checks the ticked ask for the ticlet and passengers were like the counter did'nt give one but the Ticket checker said that you have to pay the fine and the fine of the seat for one person in Rs900 ..so indain railways are not that good even the platforms are like #### ...

Reference train no:16338, coach a1, travel date 10th august 17,
We boarded the train on 10th august 17 from udupi and was horrified to find the condition of the toilets so dirty and imagine we had to travel in the train for the next 33 hrs unable to use the toilets and the fare which we had paid is 3030 per head totally 6060rs. Instead of travelling in such a pathetic condition we could alighted a flight and travelled comfortably. Swach abhyan everything seems to be only in paper and words but the condition of the railcoaches, bedrolls and the toilets are the worst unbeatable, please see to that the railways take up the matter seriously.

There are so many peoples in Ranthambore express 12465 traveling without ticket. No TT is coming no policeman is here. So much congestion is here. Reserved ticket persons have to fight for their seats from them. Please sought out this problem immediately. It's a very bad experience. Irctc have to look for this purpose. No room for legs. It's very very irritating to travel with Irctc like this. Nobody can go to washroom in this type of train. Very shameful for you

Hi,
In hafeezpet railway station (telangana) the parking guys are charging heavy amount. Today I parked my two wheeler from 1.20 PM to 4.20 and parking guy has asked for 40 Rs/- where as in parking receipt 8 Rs for 2 hrs, so total I should not have paid more than 16 /-.

I request you to take appropriate action against those who are involved in these forceful day light looting.

I am attaching receipt copy which I got from parking guys.

Thanks
Aroop Mahapatro

Dear sir/Mam,

Mera Naam Aditya kulshreshth hai me bhopal se belong Karta hu, me recently Agra Aya hu job ke lye .

Agra aate waqt Mene bhopal junction se 7th August 2017 ko apna luggage book karwaya jiska PRR no hai ([protected]), Train No. 14623 Jo ki muje 8th August 2017 ko Agra cant station per Milan tha ye Mene apne reservation ticket pe book karwaya tha .

Per ye Abhi take muje nhi Mila hai aaj 4th day hai Mene Agra cantt station pe courrier office pe bhi baat ki per wo muje taal Dete hai khete hai Kal ana Kal ana .

I have do private job in BPO (Intelenet solution Pvt lmt) humble request to you kindly look into this matter and resolve as soon as possible.

For your reference attached snap of Builty, Ticket & along with Msg snap of luggage load.

My contact number:-[protected], [protected]

Permanent Address:-c-13, MIg, ayodhya Nagar bhopal.

Current Address:-545, Sector 12 "c" awas Vikas colony, sikandra Agra (Up).

I was travellig on[protected] from etawah to kanpur central via train 12004 in coach C14. Half hour was passed and i was neither given a water bottle or anything to eat. I asked for it twice but still they didnt gave it to me. While making reservation i was asked about type of meal( veg or nonveg). They didnt even seved the refreshng drink.
Either stop charging for meals (which is never given) or start giving it to the passengers rather than keeping it for making money out of it.

Sir, with due regards i want to draw your attention about railway crossing in bhauntikheda, which is properly manned. Problem is about barrier opening, gatekeeper replied that barrier is operated from panki. So every day betwwen 9am-1600hrs, it takes 1 or 2 hour for barrier opening, one time i saw ambulance standing for 90 mins due to this. And gatekeeper was unable to help. People are fedup with this, as railway is doing brilliant in all areas, please look into the matter, keep in mind problem of patients and daily walker. Thank you!

Today i'm travelling by train no.21125 that is indore-bhind intercity express from the source station indore in second ac class which is the higher class in this train.
When i entered into toilet after 5 minutes of getting into train the toilets were so dirty than i checked 4 toilets all of them were so dirty that no one can even enter into it.
After that the bedding provided to me the blanket was dirty and smelling badly.
In place of pillow they give me bedsheets rolled into the pillow cover when i asked to change it the attender told he doesn't have pillow

Hello i want to proper service indian railway do you dont know about indian train only you big say on the stage but do and die is different, date 09/08/17 train from indore to jodhpor. My jourany from jaipur to degana, train came to jaipur 6 pm i sat the train and he start than only 30 min has gone after train stoped at near fulara sation the are stay 2 hrs beacuse any other train ingene missing the railway tace and all tains from jaipur to jodhpor are missing and passengers are very sick because the tain route change why are you change the route passnger are very sad and no body working in your rail so i need proper services he was alrady late 1 hrs.

Dear sir/madam

I regularly use train to reach office. Due to which i prefer mst instead of regular tkt.
But i face regular timing problem at h nizamuddin railway station (Tkt booking counter no 5 to 9). They have fixed timing 9am to 5pm for booking mst. Which is very difficult for working people to follow due to the fixed office in and out timing
As for other railway station, they don’t have this kind of time bounding for mst making. So there must some issue with this station staff.
Its my humble request to please look into the matter, in order to have happy journey with railway.

Regards
Manoj kumar
Mob. No. [protected]

I bought a ticket of samta express, train no.12808 (2ac) from bhopal jn. To durg (Cg) vide pnr [protected] for journey date 21st july'2017.

The train started late by almost 4 hrs. From h. Nizamuddin. I was tracking its position station by station but it was running behind schedule by almost 5 hrs. However, at bhopal jn. It was shown delayed by only 2 hrs. At approx 16:40 hrs. I cancelled the ticket and got a refund of only & rs.710/- out of rs.1430. Refund rules says that full refund will be given if train is late by more than 3 hrs. At a certain station.in this case also train was delayed by more than 3 hrs. At bhopal jn. Railway can check the records.

Under the circumstances i request that full amount should be refunded to me. Thanking you in anticipation.

Gn singh
Bkd-20
Sector-9
Bhilai
Cell-[protected]

Bpc stn (Sealdah div, er) refused to issue any return ticket on 11/8/17. The staff didn't show any reason and there was no notice issued by the station authority either. But other stations under this division are issuing return tickets. Return tickets are vital for many passengers to save time and last minute rush. Why we are not getting this facility? Does er not believe our time is valuable? Do we need to get in line every time for booking tickets? Kindly do the needful steps to solve the issue.

Dear sir,

Parcel not received

I have booked my parcel on 11th apr 2017. Parcel no. Prr#[protected] from railway parcel. It was booked from delhi (Dli) station to jaunpur (Jnu) on train no.15116. But the parcel is not delivered yet 3 month over so i request to kindly take action on high priority so that we can receive my parcel.

I already raised complaints on 29th july and received notice no.[protected]. But still then did not give revert.

Details:
Prr#[protected]
Date of booking: 11-apr-2017
From station: delhi (Dli)
Destination station: jaunpur (Jnu)
Status: not received
Train no.15116

Regards,
Ashish kumar gupta
Ph.[protected]

Dear sir,
Sub: fir for theft on train no 12488 smianchal exp

This is to bring to your kind attention about theft on board train no 12488 train name - simanchl express on journey dated august 11, 2017 i along with one co-passengers pretti kumari were travelling from delhi junction to forbesganj cantonment, having boarded the train no12488 on august 11 2017 during the journey, near station patna, our hand bags (Camel brown and black in color medium size) having the items mentioned below were stolen from ac3 coach no ab1 berth no 9, and 12 (Pnr number [protected]) on august 11 morning 4:00 am when we were sleeping. No any tte is available in the train so i may not fir on tte
Also tte
I request to register this incident and take appropriate steps to recover our stolen hand bags with 5500 rupies, two mobile one mobile is moto e and another one is intex i am attaching the copy of the travel ticket for your reference.

Details of item missed

Brown bag

1) cash 5500inr
2) 2 mobile
3) mobile charger

I kindly request you to look into the matter and take appropriate action on the same.

Thanks & regards
Vivek kumar
[protected]