Indian Railways Complaints & Reviews

Sir,
With due respect in vide of your reply letter the reason or the inconvenience you said was unsatisfactory. As you said in your letter without following display board, i must have halo an enquiry at enquiry office, so let me tell you the real incident i reached station quite corky before the schedule departure of train and had visit to enquiry office for asking about train details, the personnel at enquiry office or counter said...

My mother was travelling to delhi from bilaspur in utkal express (18477, pnr - [protected]). Her seat number a1 / 18 and she boarded the train on 25 july.

Name of the passenger - meeta roy

During the night in between 3-5 am her handbag was stolen which had money and two phones (Nokia and lenovo handset) and her id.
Phone numbers are - [protected], [protected]

We have already the police in...

I have booked 2 tickets on 16.07.2017 and the pnr numbers are [protected], [protected]. Both are confirmed tickets and i'm not able to travel in the trains. The reason is sms for the booking didn't reach me. Usually i would login in our site and confirm the seat numbers. So i didn't care about the sms. But this time on 23.07.2017, from evening 6.30 they have taken the site for maintanence activity and they restored next day morning only. On...

I had booked a wait listed ticket for 3 july through debit card. It was not confirmed, so it was automatically cancelled, also i am received cancellation and refund message for same. It is about to 22 days, i have not received refund amount. I have lodge several complaints, but no one responding. Complain numbers are 6322032, w/eo/kur/[protected], 6361288. My pnr nu is [protected].
My cell no [protected]...

Today morning i visited ahmedabad railway station. Wherever i saw few black ticket mafiya near by the ticket counter.
They offered confirmed reserved ticket and they chareged doubled then the ticket.
Even i saw the railway police there i inform them about the black ticket mafiya. But i shocked they did nothing about them. Even counter staff also....

Train no 56903 arrive time at 5:10 am but the ticket issued at 5:07 am very late. I was first to take ticket so i got luckily train delayed about 20 mins so all consumers got ticket. If train arrived at 5:10 am means consumers would not get ticket this is the worst service provided... Actually the ticket counter employee had slept upto 5 clock am no one had complained... Thanku...

Hi everyone,
Myself nilanjana banik was travelling today from agartala to silchar;train no 5563 had lost my luggage in silchar staion and in the train. I was in 3ac coach seat no 49, 50, 55 and 56. The bag was medium size of combination of black and red color. If anyone found it pleas contact in [protected] or [protected]. It was having some necessary things....

I was travelling to kolkata by ndls hwh expres – 12324 on 16th july 2017 from ‘anand vihar’ station and my black colour hand bag was stolen away in between gaya junction (Gaya) to dhanbad junction (Dhn) and the same had been reported to rpf at asansol junction (Asn).
The hand bag was locked with chain. And near about rs.34, 000 was lost along with all “govt id proofs & cheque books & atm & credit cards & nokia phone ”. The...

Hello sir,

I book one ticket from bbs to hwh and pnr no is [protected].
My ticket was having waiting list and when chart got prepared it became rac s12 39.
I board the train and immedate met with tt for rac confirmation.
So denied it by saying that train is full and after 10 min only in front of me only, he given seat to 2 people and both person had general tickets.
Plz look in this matter and resolve...

Dear sir/ma'am,

Most respectfully submitted the complainant is a delhi based practising lawyer and currently came to jhusi, allahabad for personal work. The complainant having some grievances regarding e-ticket, registered a complaint against irctc at https://www.consumercomplaints.in provided with personal mobile no. [protected].
Following this the complainant got 4 unknown phone calls personating indian rail staves/staffs...

Dear sir, i am a resident of bangalore and visit our home town at kottayam, kerala once in 2 or 3 years. Usually we travel by bangalore exp (Train no. 16525). Sir, it is a usual practice of the public to get into the reserved compartments and occupy the seats that we would have booked 4 months back and they do not even move on our repeated requests. Last time i was travelling with my family and my aged parents and we had to stand for several...

Dear sir/ma'am,

As soon as i registered my complaint to your site one person having mob. No. [protected] contacted me and demanded my atm card no. So that he would refund my cancelled e-ticket (Pnr no.[protected]) amount. On argument said person threatened me for not getting my refund amount back if i don't disclose my atm no. This unfair practice is highly condemned.
Kindly take quick action against the person having...

Dear sir/ma'am

My pnr no. Is [protected]. My train booking status was in waiting list at the time of chart preparation. There was no sms sent by you regarding cancelation of e-ticket. I did not board the train. Ticket has been cancelled but ticket amount has not been refunded. I have complained so many times at your email address, i. E. [protected]@irctc.co.in and [protected]@irctc.co.in but there is no action taken. Kindly refund my...

Dear all (Responsible railway authorities) this is for the information train no. 19578 jamnagar - tirunelveli express. My pnr no. [protected] date of my journey[protected], scheduled departure from madgoan, 23:58.
This has really hurt with the facility provided by central government to general public. Before i get to your notice the sate and central ministers have governent vehicles, flight travel who do not care for general public.br...

My brother and me boarded the train tata kcg exp, train no 07439, on 18-07-17. This was expected to take us till kacheguda railway station at about 5 in the morning on 20-07-17. The train was already late for about 3 hours and we were still on the station named malkajgiri. After waiting for another about one and half hour they announced in telgu that the train cannot go further and the passengers will have to take bus to kacheguda station....

I was travelling in mumbai local.. And when i reached the bandra terminal, one of the tc asked me the ticket and i showed him the monthly pass. After showing this he take me to the station room and said u will have to pay the penalty. When i asked that person that i am having a pass why i should pay the extra amount. He started assaulting me by saying that if i dun pay the amount he will take me to the court directly. His fellow people was...

I have purchased two tickets from reservation counter shahdol for shahdol to bhagalpur on 14 nov.17and return bhagalpur to shahdol on 18 nov.2017 for 5 passengers out of which myself is sr. Citizen. The pnr of onward journey is[protected] paid amount ₹2620/ by credit card, showing distance 1275 km via katni murwara by utkal exp and katni jn to bhagalpur by train no 12336.
Pnr of return journey is[protected] paid amount ₹2125/...

I'm a resident of kakkalur and is use putlur station a point for commute. People using this station include (Sipcot employees, pilgrims, students and other common residents) but there is no safe entry point for this station. We have risk by crossing tracks by all means.

In addition to this once it dark in the evening it gets crowded by anti social elements for all means. It gets danger in late nights.
Please consider...

Chief Reservation Supervisor (Officer) of Reservation Centre, Jabalpur Junction (WCR) has refused me to issue tickets in student concession quota because of overwriting in my concession form because in the column of age our college's clerk had written our sex then he tried to correct it in his overwriting. I had told to Chief Reservation Supervisor to resolve the problem by verifying our age but he had said a clear cut no to me....

Dear sir..
This is with regards to two wheeler parking at sanathnagar railways station in hyderabad. Usually at other stations we will have 12 hours and 24 hours parking facility so that the more time we park we will charge lesser amount. But in sanathnagar station they are charging rs10 for 3 hour's. It will be a additional burden for the travellers who are frequently traveller. So my request is to implement 24hrs basis for the convenience...