Indian Railways Complaints & Reviews

Dear sir,

Kindly advice on the attached slip. As the parcel was booked on 23rd july 2017 and loaded on train on 2nd of august 2017, but still haven't received at the location where it has to be reached.

The details are as below
Prr no. [protected]
Parcel type. Scooty vehicle motorcycle
Boarding station. Jharsuguda - jsg
Destination station. Udaipur city - udz

Kindly advice on the above.

Trying to find the same from last 3-4 days but there is no response from any of the regional parcel office.
Please help me out for this.

Warm regards

Dear sir,
Date:-4/8/2017

My name is mahavir prasad. I am doing job in ludhiana and daily travel jalandhar to ludiana vise versa. I want to change my seasonal ticket mail to super and already ask to window operator 4 and 5 times. But she is same ticket issued to me again one month. Due to this my daily travel plan effected. And when i am ask her for it. Then she talk with me wrong manner. So kindly look into this matter. And convert my ticket into superfast.

Regards
Mahavir
[protected]
[protected]@gmail.com

Sir,

I had cancelled my ticket on 13.06.2017, pnr no. [protected] & ticket no. 80221042. I had booked by railway ticket through my credit card and was supposed to get a refund of rs. 1205/- but till date it has not been credited in my credit card account. I am enclosing a photo of the cancelled ticket along with this complaint

Request you to kindly refund my above amt at the earliest.

Thanking you,

Karan singh
[protected]
Email - [protected]@yahoo.com

I passenger golf shan-e-punjab travelling from new delhi-amritsr junc. Is having a complaint regarding to the working of a. C in it's a. C coach c1... There is a regular flow of water droplets from the a. C panel.. Inspite of regular complaint no such action has been taken... I would like you to look upon my current situation. I would be highly obliged... Thank you

Dear sir
We are currently travelling in train no.22944 from vadodara to pune and my purse containing my mobile oppo and cash mounting to 1500 with my pan card vide no afsps8296m and bcxps1502f got stolen from mumbai kalyan
My mobile was of oppo brand f3 model golden colour and mobile no is [protected] and [protected]

Please help and contact me [protected] or email [protected]@gmail.com

Dear sir,
I was travelling from sambalpur road to kharagpur on 30/07/2017 on train no 18006. Pnr no [protected]. At around 1:00 am i found my mobile missing. I lodged a complaint of missing at grp kharagpur at 5:30 am morning.
The fir no is 0054/17. On 31st evening with the help of mi cloud i got the mobile number of a new sim inserted into my device and also the location. Then using truecaller and facebook i got the name and photo of the person having my device. I rang him and he told he has got my mobile. On the next day morning i informed and submitted all the information i had to the grp kharagpur. How many days the police will take to catch the thief. When everything is clear why dont they catch the thief as soon as possible. I have lost any hope from police. Even i dont know where is the case now. How people without ticket are allowed in the reservation coaches. Police is not doing there work properly.

Hi mumbai railway dept.

On the above subject line for the railway complaint no. A/wr/bct/[protected]. The given feedback is not satisfactory as the advance stage of pregnancy is already cover i. E. From 7th month to 9th month to allowed handicap coach.

However, i wanted to suggest that, give permission to pregnant women can allow to travel from her initial stage i. E. From the 1st month to 9th month, because at the initial stage she need to take care.

This is mainly i am talking about to western suburban railway line from virar to churchgate and vise versa. While traveling from virar to churchgate it is really impossible to get in ledies coach in between stations i. E. Naigaon, bhayender, mira road while pick hours.

I wanted give my own experienced here.
I am 3 months pregnant and while traveling from mira road to andheri, i could not able to get in in ledies coach, hence, i got in handicap coach dated 2 august 2017, there are more than 50% crowd are non handicap, i got in and the coach was had very rush, hence i got push by one man, so i told him "pls don't push as i am pregnant".

In the same crowd on lady was there and she starting arguing with me, why are you come in this coach?, which month is going on? So i told her 3 month, now she started fighting stating with me. You people are not allow to travel while initial stage, govt can allow you only after 7th months, so i asked her why you are travelling from the coach as your are also not a handicap person, so she told me, "i am off duty otherwise i will let you know who i am and we people are allow to travel any of the coach".

Now you tell me is this a really good behavior with pregnant woman and can't you people understand, how can she travel?

This is very shameful.

Pls do something indian railway for pregnant women.

Jai hind

Hi all,

This is about the train number 12137 punjab mail, i was boarding from dadar station have reservation in s8, but more than hundred local passanger without reservation are not allowing us to catch the train, they were shouting and threaten us that jyda reservation reservation mat kro, and they occupied all the seats and space, even when i asked to tc that why they are staying like statue doing nothing so they were just like dummy doll, indian railways is doing nothing i can't understand this carelessness of the railway, even for the long journey compartment don't have switch's for charging near to seats.

Dear sir
I have booked one ticket from meerut to kanpur in sangam express on dated 12/7/2017 from irctc site. But due to some reason train was cancelled this was also in news therefore i have confirmed this cancellation from railway inquiry no. They told me that train is cancelled and no need of cancellation of ticket required from irctc your amount will refund automatically in your account. But till now my amount is not refunded in my account
Kindly do the needful.
Details are as follows
Train name - sangam express
Train no-14164
Date - 12/07/2017
Fare - 815

Regards
Dayanand tyagi
[protected]

The suburban train time tables for the chennai - chengalpattu route seems to have drawn up decades ago when there was not much outbound traffic beyond tambaram. Those were the days when the population in the suburbs commuted to the city for work or education.

But with burgeoning it companies, industrial parks and engineering colleges in the city'outskirts, a large number of people travel from the city to the suburbs for work or education.

But this huge and visible shift in travel patterns seems to have escaped the eyes and senses of the railway authorities in chennai. Most offices, banks, courts, colleges open around 9.30.-10 am. So the peak hours for travel would be between 8 am and 10 am. How does one justify a time table which offers one train from tambaram to cpt at 8.35 am and the next at 9.20 and a third at 9.51 am. The 9.20 train is a 8 coach memu and is invariably late. So it is always packed to the gills..

Commuters from the city (Say nungambakkam or mambalam) including working women have to catch a train before 8.00 am if they have to reach work on time.in case they miss the one train even by a few seconds, they have no choice but to reach office or school only by 10.30 - 10.45.

Will the railways please wake up and show some sympathy to hapless passengers?

If they are unable to run additional trains within the city, they could atleast run shuttle services between tambaram and chengalpattu every 20 minutes between 8 and 10 am. This will greatly relieve passengers of stress and discomfort.

For an immediate start, they could replace the antiquated memu with a regular 12 coach unit so that it can carry a few more passengers in relatively better comfort.

One does pray this plea will be heard and something will be done about it. A thousand passengers will be grateful.

Thank you.

I booked a ticket numbered 17274461 from mulund mumbai ticket counter by swiping my debit card. Supporting mr. Modi's cashless transaction. I have cancelled the ticket on 1/05/2017 since then i have not received my refund for the cancelled ticket.

I have tried calling to customer executive and their i am hardly able to talk to anyone. They just pick the receiver and keep at one of the end.

I just want to ask unless the government executive itself are not going to support mr prime minister's initiative how the hell we citizens will trust you. We are ready to help him but you people are just showing your way of working and what discourages us.

And i know i wont get any response from you still i believe as a responsible citizen i need to do this at least.

Hand bag stolen in bilaspar - new delhi rajdhani express starting from bilaspur dated 3rd aug.
Coach details: ac2 a4 berth 1 and 3.
Date of journey: 3rd aug
Starting from: bilaspur
Shocking and risky to travel in train: this is shocking as even in ac2 coach is no longer safe. How can someone sneak in at night and no one in staff cared.
Item details: small pink back pack with general items and medicines.

Pnr [protected]
Train no. 22149 /22150

I am a senior citizen, i did a booking on 13 th july for a journey on 4th august (20 days before the travel date) for me and my wife. During booking time i request for lower birth, but irctc allotted me 2 upper births
On today when i board on the train there were lot of vacant lower births available,
I don't understand why irctc not given any priority for advance bookings. This is totally injustice, specially to a senior citizen. There for my request to the authorities to take action against this kind of injustice.
Stephenson albert

This is to inform you that tt is not checking nor visiting the reservation bogies during travel. Surprised that it is his job on day today work as this is causing lot of problems for reserved customers during travel. The unreserved customers enter the reserved bogies & will creat uncomfortable journey for the reserved customers plz see to that tt does his job or check tickets artleast in reserved bogies.

We were 3 ladies + 1yr baby girl, travelling to hosur though Yeshwanthapur-Hosur train on 3rd Aug'17 from Bangalore east around 7:06am to hosur, once we reached hosur, since it was our new route, one of our relative had come to pick us up, but he forgot to take platform ticket. The Railway employee stopped at us and asked for it, once he knew that the person did not have platform ticket, started to show all his men power.. Giving us 3 options
1) combine the penalty with other lady who passed on platform instead of road and make as a single complaint
2) since we questioned him, for us separate complaint with 270/-
3) come to Bangalore police station, and go to court and pay 1000/-

After creating a big screen show with us, he took 300/- and gave us slip for 279. Just for 30/- he had to misbehave like this is very shame...

Don't know how to communicate with women's, he wants to show that he is a men, doing duty and accepting bribery in a very prestige's way.

People like this spoil the respect that is given to railways..
behavior

Date of the incident:- 22 jul 17.
Client number:- [protected], [protected]
Description of the incident:- on 22 jul 17, train no.- 22405 (Bpg anvt garib rath) reached patna jn around 3 hour late. My wife (Mrs. Anushka) (Pnr no - [protected]) along with my 4 1/2 year old son had to board on the train at patna jn for anand vihar terminal. She had to board in coach no. G5. She was waiting for the train at platform no. 4 as per the led display, showing the arrangement of the coaches in the train. When the train arrived, the arrangement of coaches was not as per the display. It lead to stampede, there were many passengers to board on. All passengers were running around on the platform to get their berth in respective coach. And the same was for my wife and my kid. She has to rush 5-6 coaches back along with luggage and kid. An irresponsible action by a few particular gov servants of railway created a very untoward situation.in that incident, my wife became too panic and my son sustained a minor injury. She spent a upset night throughout her journey.

In this regard, i register a complaint by sms at mob no. [protected] on 22 jul 17 at 2351 hrs. The reference id is[protected]. But as a reply, it was suggested that the complaint does not pertain to south central railway, directing me to send the same to mob no. [protected]. On 23 jul 17 at 0920 hrs, i re-registered the complaint to mobile no. [protected]. And again at the same no. On 24 jul 17 at 1239 hrs. A positive response from indian railways is still awaited.

I am sending the snapshot of the messages as proof.

Here, i like to ask a question to so called our incredible indian railways. Is it the step to make our nation a superpower. We are always looking for new technologies. What is it's use, even we are not able to properly use the available resources/ technologies. Come on...

Desirable resolution:- i want the person responsible for this to be early named out and must be punished. Let me know about the person and the punishment granted. I want redressal of my grievances with a compensation for mental harassment of my wife & my kid.

I was travelling on 30/7/17 from jammu to ferozpur from train no 19226 under coach b2 and seat no 48. There was a family along with me in that coach bearing all the seat no's except mine.

I have doubt that the family along with me in the coach has mistakenly taken my bag

Kindly help me in finding the luggage.

Thanks
Ashwani
([protected])

Yesterday[protected] i was travel from mdu to chennai with my family in pandian express pnr no. [protected], s8 - 79, 80 and 76, from starting to till trichy some of them occupied reserved seats in the name of railway employees and given lot of problems to us tte also not questioned even not check their id. Complaint to the captain it was resolved again the same kind of incident one more person who sat above by kid's head when i awaken and asked the same kind of reply, i am an employee. What kind of protection giving to s-class passengers, will you give protection to a/c class only, teach the employees to get seat allocation from local tte though they travel one hour/two/three hours. There is no proper coordination from all train employees and cops, they are supporting those employees only.

Felt very bad experience.

Sir, i am central government employee. I was working in 16339 (S1, s2, s3 coaches) train as a tte from madurai to nagercoil on[protected]. I put my mobile in charging after kovilpatti in s1 coach, after passing of tirunelveli station i realised that my mobile was robbed by some passenger. He may got down in maniyachi or tirunelveli. Due to continous duty as tte in train i could not able to give complaint directly in station.
I met grp available in nagaercoil staion after coming to my head quarter nagercoil, but they said i need to go tirunelveli and maniyachi to give complaint. I had already given my complaint through online in tamilnadu police website on[protected], but they disposed my complaint and saying its not comes under their category.
Sir, please help me to get my mobile phone back

Please note that i was scheduled to travel with pnr[protected]. The ticket was wait listed and i continuously checked for the status since 6:00 p. M. Onwards and finally got the status ~8:20 p. M. Only. Since the ticket was in wl and travel for 2 days, i decided to cancel the ticket. Now, prs counter was already closed by then hence, approached current counter at manduadih station. They suggested that this can only be done at the originating station i. E. Mughalsarai and it takes ~2-2.5 hours of travel from varanasi.

As per the information online, http://erail.in/Rail/RailwayRefundCharges.aspx, i approached the counter and they informed that it is not accepting. This was at 8:36 a. M.

How can a passenger with this approach cancel the ticket for trains in the night (Between 8:00 p. M. To 8:00 a. M.) especially for the originating stations such as mughalsarai which serves mainly passengers from varanasi.

Please help with my cancellation and refund of money.