Indian Railways Complaints & Reviews

There is only one platform in khurdpur railway station, jalandhar, punjab. Opposite side only railway track is there. No platform is available. If train halt that side, passanger have to face a lot of difficulties to board on train. Sometimes it would be dangerous. Therefore i am requesting to concerned authority to please at list mail train must halt platform n.1

Hello sar mera name sumit hai mane 2tekat book krwai thi lekin wo gum ho gai ha or pnr no bhi delet ho gya hai plz help sar gadi hai amar pali exprees date hai 29 julay 2017 time 12;30 gorkh pur to panipat plz sent my pnr no plz plz plz name hai sai sumit my wife name urmila plz sair help kar do mera pnr no sent kar do mera mobile no joragiter hai mane tekat wale ko diya tha wo hai [protected]

Pnr:[protected], train:56503, doj:21-07-17, sl, gy-bza, dep:16:00,
Janakamma+1, s2 45, s2 46,
Fare:550, sc:0.0+pg+ins

As we are traveling from gooty to vijayawada the t c had taken the e ticket and harassed for original proof. We had xerox copy of our id card but he is not accepting for that. He said our tickets are cancelled and we should pay the fine. His behavior is too bad on passengers. After long discussion he returned ur ticket. Kindly taken action on t c. Above r the details of our travel.

Sr i am traveling in jhelum express 11077 b2 29 is my berth seat my boarding station was gwalior the condition of coach is very bad no attender come to me to give bed sheet pillow and blanket when i approached to attender he is lying on his bed and did not give me any response in my berth there is lot o[censored]sed bed sheet and no one come to clean the cabin and coach also flies are breeding

Sir in train 19031 on today 21 jul 17 while travelling from gnc to dli at s5-54 berth, i (Sk rathi) found that tte mr rl choudhary is letting a local gutkhawala to board the train to sell gutkha in train from jawai bandh station; i complained the same to tte but he become furious at me and told "tum apna kam karo mujhe mera kam mat sikhao" and had gone without expelling that gutkhawala.
Later when i was gone to my freind in s-4 to hav a little talk and sit there for a while without dusturbing copassengers, that already furious tte mr rl choudhary came and asked me to leave and go back to my berth. I politely told him that i am going juss after couple of mins, but he shouted on me and pull me along to my berth.
I told him that he is misbehaving and going beyond tolerance but he
Boasted again that "tere se jo hota hai kar le main rl choudhary hu"
Sir it was really embarrasing and beyond tolerance but i didnt do anything but messaging you to please look into the matter and take immediate action against such irresponsible and boasting tte who instead of expelling guthkhawala misbehaved with passengers on complaining about the same sir.
With hope you take immediate action sir..

- sk rathi
S5-54
19031 dtd 21 jul 17
[protected]

Dear sir,

I'm facing very horrible situation with ghy tvs express

I was booked e-ticket on 13-jul-2017 from: visakhapatnam (Vskp) to vijayawada jn (Bza) on that day i'm facing very horrible situation as i reserved d1 coach is not available, i have 2 year old kid and my father age is 66 years and my mother 54 years she had a knee pain also we are search for d1 coach from train front to back two to three times but that coach is not available, the train is fully pickup with passengers even reservation compartments also like general compartments, i informed same thing to tc also he told very irresponsible answers in his duties, get in any other reservation compartment or get in any other train with this ticket is that answer is correct???, please remove this type of train in irctc reservation system.

I need a specific reasons for d1 coach is not available in my boarding point, who is responsible if any emergency case happen with my family on that situation, my father is hart patient, my mother had a knee pain and i have 2 years old kid we running on platform for searching d1 coach form train front to back two to three times and that tc also giving very irresponsible answers in my boarding point...

On that day i have booked tickets to private travels bus and i was traveled in bus...

Me divya jha kya hum surakshit he train me bilkul nahi mere sath train me kuch aisa ghatna ghata meri train thi 10/07/2017 train no-19052 train ka naam sharmik express coach s9 birth no-62-64 mujhfferpur se udhna tak me so rahi thi time tha 2:30 am 5 badmas aaya or mera parsh sir k niche se leke bhag gaya jab me uske piche bhagi to ek ko pakad li to wo mujhe marne laga or train k gate k pass le gaya fir bhi me usko nahi chhodi tab public utha to wo log train vacump karke utar gaya mera parsh me jo saman tha ek gold ka earing 50000 ka dusra earing 7000 ka mangtika 20000 ka nak ka nath 10000 ka pair ka payel 7000 ka bache ka gale ka luket 5500 ka mera gale ka luket 7000 ka sab le liya 8000 kase paise husband ka ghadi titan ka vivo ka mobile ek 17000 ka dusra mobile vivo ka 8000 ka jab grp complain kiya to wo bhi time se nahi aaya 28 ghante bad aaya apka grp yahi aap log suraksha train me dete ho mera yahi railway se request he k mere liye kuch kare maine consumer complain kar diya he agar kuch nahi kiya railway to me consumer court jaungi ok mera contact no he [protected]

I was travelling in s1 boogie, seat number 21. It was raining heavily and to my surprise, the boogie had water leaking through the top. While boarding train, i realized it was an old boogie with torn seats and no charging point attached to seat. This was not much of an issue but when i was in my seat sleeping, the water droplets fell on me, i got drenched and my phone got damaged, who's gonna bear the losses? Do i book a railway ticket to get drenched like this? If this is such an old boogie, why not replace it? Isnt there any checking performed before attaching a boogie?

Respected sir
I had confirmed ticket from jhansi to pune an had to travel in urgent mode for getting admission in my college i reached the station early but due to some confusion i went to the wrong platform as soon as i realized this i got to the other platform an told the train gurd to stop the train as the train did not cross the platform but instead of stopping the train he did not listen due to which i had to suffer losses.
It's my request to plz recheck with the concerned guard who could have stopped the train but he did not.

Myself varsha verma was travelling from hardoi to varanasi in ac 2 tier coach no. Ha-1, seat no. 17 on 18/7/2017 by train kashi vishwanath express (Train no. 14258) & my pnr no. Is [protected]. Coach attendent mr. Teerth raj mob no. [protected] was stolen my mobile and misbehaved with me when i asked a simple question have you seen any stranger person in this coach. Even he was roaming at night when people were sleeping. Kindly take action against this employee.

Yesterday i was booking a ticket in train no - 22812. Name - vishal saxena. Mob - [protected]. While coming to the payment window, the money got deducted from my punjab national bank debit card 2813. It happened twice, a total of 5626 was deducted from my account. And at last the ticket was also not done... It was showing a pop up window showing bank declined payment.

I had booked rail ticket pnr no.[protected] swiping the debit as an initiate of cashless transaction for journey on[protected] akola to mumbay tr. No. 12112ticket no. 5553683 amounting to rs. 1065/- and cancelled on[protected] at 21.05 hrs. The station master, akola rly. Stn. Has given ticket deposit receipt no. 488629 against deposition of original rail tickets.

Secondly i had booked rail ticket pnr no. [protected] swiping the debit as an initiate of cashless transaction for journey on[protected] mumbay to akola tr. No. 18029 ticket no. 5553684 amounting to rs. 315/- and cancelled on 2-1-2017 at 15.10 hrs. The station master, akola rly. Stn. Has given ticket deposit receipt no. 488576 against deposition of original rail tickets.

I have sent both the ticket deposition receipts vide registered post on[protected] to chief commercial manager (Refunds), new administrative building, iind floor, central railway, mumbai - 400 001.

Inspite of my repeated reminders i have not received refund amount or reply from chief commercial manager (Refunds), mumbai though a period of five months is elapsed.

Now i feel that i should not have supported the initiative of cashless transaction and should have booked the tickets in cash from window so that immediately i would have received the amount.

I would request you to kindly help me in getting the refund from the railway authority.

Thanking you,

Yours faithfully,

Gajanan r. Kate
Behind pragati typing institute,
Near old umri naka, umri small,
Post jatharpeth, akola, tq. And dist. Akola 444 005.
Cell no. [protected]

Sir,
I traveled in chennai jodhpur sf exp. Train no : 22663 from nellore to ahemdabad as on dt:15.07.2017&16.07.2017. Mr. Gs shukla came for checking at bhusawal station. I shown him my original ticket and id (Pan card and aadhaar card). Mr. Shukla is not accepted that put penalty rs.4070/- (Rupees four thousand and seventy). Am requested so many times mr. Gs shukla told go and compliant to mr. Suresh prabhu. Is it a way to treat passengers? Requesting you to please reimburse the penalty amount and do the needful justice.

On 16.07.2017 i was went to delhi jn. (Dli) for see off to my friend by amritsar katihar express 15708 on approx. 14:50 when i reached there was no ticket vending machine only a single window was open and long queue for general tickets due to shortage of time i couldn't take plate formticket, when railway staff detain me i was accepted my guilty and ready for pay the panelity but asked them to show the panelity list for rs.260/- they misbehaved with me and rush me to grp station and forcefully asked me to pay 50/-extra i. E rs.320/- for charges of argument and treat me like a robber, behavior of railway staff atold delhi station with passenger is very bad need to improve thanks sumit kumar

Dear sir/ma'am,

My goods were being couriered by train from chennai to mumbai. Train no - 11042
Departure date - 15/07/2017

The railways informed that there has been theft on the train. My goods were worth almost 2 lakh rupees (I have bills)

I request railways to probe the matter, or compensate me as it was because of their negligence that the goods were stolen.

Dear sir,
I have booked a parcel on 5th july 2017. Parcel was dispatched from ujjain (M. P.) and booked for mathura (U. P.). But still parcel is not being traced at mathura station. My ticket no is a943181. Please take action against matter soon because it contains important documents and valuable things.
Please look into the matter and ensure earliest delivery of my parcels.
Regards
Sunita goenka
Email id - sunita. [protected]@gmail.com

Date of incident - 17.07.2016
During my journey from mugalsarai (Mgs) to jodhpur (Ju) on 16.07.2016 via howrah - jodhpur express - 12307, pnr - [protected]. My bag was damaged by rat during the journey. I lost my some precious materials and cloths along with brand new trolly bag.

-anything damaged or lost in railway is railways property & railways duties to help me in all sort to realize & after not doing so, anyhow they have to pay me refund.
I feel i should go against railways in consumer forum for same.

Sir, i had booked two parcels (Refrigerator and washwing machine) from bhubaneswar to samalkota jn on 15 jul 17. Already i got the messages that 02 out of 02 pkgs of prr no.[protected] loaded from bbs in train no.17015 on 16 jul 17. Then i got message 02 out of 02 pkgs of prr no.[protected] unloaded at sc from train no.17015. Now the railway staff of samalkota jn saying me you will suffer and railway is not responsible for it and we dont know when your items will come.

1. There are ridiculously lesser number of trains running from lonavla/talegaon to pune or pune to lonavla.

2. No tc at all in the evening trains - 6 pm/ 7 pm starting from pune staion.

3. All non first class pass holders get into first class compartments. No tc.

4. Ladies first class compartments are so small.

This has to be resolved at any cost. Tired of this kind of travelling. Already a written complaint was submitted. But no action.

Train 22481 scheduled to depart at 7p. M., departed at 11.15 p. M. On 16th july 2017. Nobody at the platform or station had any information regarding the delay. We tried calling 139 several times but didn't receive any response after punching in all the details. Many foreigners were also traveling and cursing the indian railways. Such unprofessionalism puts our country in bad light. We had an urgent meeting at office in morning that got missed. We couldn't even reach our city. Horrible experience. 6 hours delayed train