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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 163

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Address:Mumbai City, Maharashtra
Website:IRCTC.CO.IN/ INDIANRAIL.GOVT.IN

I have booked a ticket in train no. 12936 on 8/07/2017 with journey date as 09/07/2017 in ac chair car pnr no.-[protected], transaction id-[protected] with confirmed status from surat to bandra terminus. When i reached at surat rly. Station & waiting for sms for intimation regarding coach no & seat no. When checked for status found that showing the status as wl-2, 3. When approached to rly enquirey, i was told that due to problem in coach...
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V
viks1432
from Daman, Daman and Diu
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Asking for money at vindhyachal station travel ticket examiner

Address:231307
Website:INDIAN RAILWAYS.COM

I have booked ticket from irctc site from surat to varanasi travel date 07 july 2017.
The train reached at vindhyachal station on time at the time when i alight at vindhyachal sttation the ravel ticket examiner catch and asking for the ticket i showed them ticket then asking for the adhar card i showed them the adhar card of 2 persons and scan copy of adhar card of my wife he said no it is not valid and sitted us for 3 hours asking...
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Address:Chennai, Tamil Nadu, 600003
Website:www.irctc.co.in

Six cartoon boxes (Pnr:[protected] and one two wheeler (Pnr:[protected]Honda cb shine - jh05bq9382) were loaded at tata junction on 09/07/2017 at approximately 3:30 p. M.in tata-allepy express (Train no: 18189) to chennai central (Mas). The above parcel items are supposed to be unloaded in mas station on 11/07/2017, but it was not unloaded, whereas after inquiry at mas on 12/07/2017 at 8.00 a. M. I (Dr. Rajesh c m) came to know that...
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A
agarwalalwarmca
from Coimbatore, Tamil Nadu
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Train timings / train late

Address:Alwar, Rajasthan, 301001

@sureshpprabhu sir the train no 12414 from jammu (Jat) to ajmer (Ali) never reaches on time at rajgarh (Rhg), bandikui (Bki), dausa (Do) and gandhi nagar (Gadj) stations. Train daily detarts right time from rewari (Re) junction but never reaches on scheduled time at above mentioned stations. Since it is a super fast train, but there is no priority for this train. Railway only charges extra money on the name of super fast service.
Every...
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S
Shrey Gaurav
from Nagpur, Maharashtra
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Food (Thali)

Address:91
Website:www.coms.indianrailways.gov.in

I am gaurav chauhan (Pnr:- [protected])
Taveling in 12955) date :- 11.7.17
& buying food thali in a train. There is no papad / sweet on the thali, no manager avalible at there. No serving person in the train.& taken a full amount from all passengers.
Some one guys only handling the same & he is organised whole train. How it is possible better service ny 2 to 3 person for better services of passenger,

Take...
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R
ROIngle
from Pune, Maharashtra
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Tickets not booked money debited 2 times from my account

Address:Pune, Maharashtra, 411027
Website:Www.irctc.co.in

Name: rahul ingle
Username : roingle
Description : i tried to book tickets from nagpur to pune for date 16/10/2017. Payment was successful but not received any tickets. This happen two times. Total amount debited is ₹7313.60. Need immediate refund as i don't have any money to book any tickets again.
I need immediate refund for this....
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A
ambuj277
from Mumbai, Maharashtra
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12561/12562 train running late

Address:122001

Train 12561/12562 jyg-ndls is running late daily average 8-10 hours either in winter or summer doesn't matter.
This train not reached destination on time in a single day we are facing lots of problem during this situation.
Train is treated as superfast express and we are paying charge of superfast which is not the ideal case.
Please review this train timing and reason for running late daily....
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Address:Ranchi, Jharkhand, 834001
Website:[email protected]

Sir, on 07.07.2017 through on line i booked 3 a/c birth for me (Ravi n mukherjee age-68yrs & my wife) in train no-18615, d oj - 06.10.2017 immediately fair of rs.1125.80 was debited from my i. C. I. C. I account vide bil/[protected]/[protected]) but neither said pnr was received nor any report came to me, immediately i lodged similar type complain lodged but neither my said amount was refunded / credited to me nor any reply came till...
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D
Devang Chhajed
from Amritsar, Punjab
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Bag stolen while travelling

Address:Jaipur, Rajasthan, 302020

I am travelling from bandra terminus to jaipur in 19297 on 11 july 2017.
Someone stole my bag in which my phone xoloq600s was there my wallet was in the bag and a power bank i immediately called 182 but no answer from them so i tweeted suresh prabhu and railway ministry of india in my wallet i had my driving license college id cards 400 cash. After the tweet i tried to block my vodafone number which was stolen but couldn't able to...
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T
Tirthaomprakash Biswas
from Kolkata, West Bengal
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Regular delay in bongaon line train barasat local

Address:700028
Website:www.consumercomplaints.in

This is on behalf of all the regular passengers in barasat local and the other affected ones. I required to go for coaching from bidhannagar road station and i returned by barasat local that departs from sealdah at a time of about 8:45 p. M. Which is not the expected time. When it comes to dumdum junction station at delays for an average of more than 10 minutes. This is felt as a kind of harassment by the passengers who return to their homes....
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R
Rajan12345
from Kanpur, Uttar Pradesh
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3ac attender and tte

On 8 july train no. 13152 i am travelling from jammutawi to shahganj junction by 3ac sir the ac in not properly work then i compalin to attender. The attender was doing misbehave with all passenger i[censored] want then ask any passenger from b1 coach. Then after i complain from tte which from northern railway lucknow name g. S. Yadav also misbehave that what can i do for ac is not work.
Sir i demand that give me complain form then attender...
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P
Pranay Joshi
from Delhi, Delhi
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Service and indiscipline in respect of station waiting time

Address:New Delhi, Delhi, 110025

Train no. 12266 jammu delhi-duronta exp
No pantry service for sleeper class. Waiting for next station to fetch something to eat, train stops directly in ludhiana, and it departed just after 2 mins of stoppage time.
To cope up with overall timings, they stood up to the level which is highly unacceptable.
Contacted to travelkhana or other irctc food services, but no response yet and finally had some water and slept....
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H
Harish Navale
from Pune, Maharashtra
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Robbery of, rs 30 000/- and two atms from pune-nzm during ratlam and kota

Address:Pune, Maharashtra, 4111025
Website:www.indianrail.gov.in

I am 73 year old senior citizen. On[protected], i was traveling in pune - nzm duranto express train no-12263, compartment no a1, seat no 43. Govind navale. My 30, 000 rupees cash and two atms (Sbi and bank of maharashtra) were robbed. From those two atms further rs 55, 000/- has been taken by the unknown robber. Two passenger boarded in the same train seat no 44, 46- a1 in rtlam and kota. I have strong doubt that they robbed it. I was traveling...
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Vivek kumar dubey
from Malegaon, Maharashtra
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Non refund of electronic fare after passing of four months

Address:Wardha, Maharashtra
Website:Www

Please refer my complain as on 21 may 17. An amount of rs 430/- has not yet been refunded into my bank acct after cancellation of ticket. Ticket was booked from varanasi jn to pulgaon. Ticket no was 98969314 dated 23 mar 17. Pnr no was[protected]. Train no 12792 secundetabad exp. After expiry of approx four months amt has not yet been credited. Its very bad shows and also ir-responsibilities of indian railway. It was electronic refund and...
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A
Ananthakrishna Sharma
from Bahula, West Bengal
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Cleaning, illegal travelling, no water in toilets

Unauthorised travelling by more than 100 people, no water in toilets, coach not cleaned... Facing problems in travelling
Very bad experience

We have complained by calling 138 to railway department but there is no action taken in time...

There will be family travelling and seats has been reserved months back... This is not a service we expected from the current government

12510-s6 pnr[protected]...
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A
Arindum Halder
from Kolkata, West Bengal
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Misleading train running status provided by railyatri.com

Address:831011
Website:Railyatri.in, railenquiry.in, trainstatus.in

Pnr:[protected], train:12022, doj:09-07-17

Dear sir/madam i travelled with the above ticket on barbil howrah jan shatabdi express form tata to howrah. The train reached howrah at 22.00 hrs where as the scheduled arrival is 20.50 hrs. All the sites that give train running status are showing that the train reached howrah station at 21:05 hrs. This is highly misleading stuff for people who will undertake a second train journey....
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B
bhuvanesh1985
from Durg, Chhattisgarh
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Side lower seat

Address:Indore, Madhya Pradesh, 452001
Website:IRCTC

Quality of seat in railway specially side lower seat is very bad. Nobody can sleep on them. As we all know we have joint two part of seat to make it suitable for sleep. But past many journey i have noticed that both part of seat not at same level. So it's very uncomfortable to sleep on them.
Hight is also a issue in them. A person like me with hight of 5'10 ft. Not able to sleep on it.
Kindly do needful....
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L
Lakshmi gnana
from Delhi, Delhi
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Bicycle

Address:Chennai, Tamil Nadu, 600094
Website:IRCTC Parcel service

I had booked parcel (Bicycle) on 2-7-2017 from vijayawada railway station to chennai (Egmore) station with prr no. [protected]. Till now my parcel is not yet loaded from the source station. This information i came to know when i checked online status. Please make necessary action to load my bicycle. Because it was already 1 week past.

With regards

Lakshmi a g
Mob: [protected]...
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C
Crdash
from Chennai, Tamil Nadu
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Late reaching - Local Train 40701- Beach to Tirumalpur

Address:Chennai, Tamil Nadu, 600001

On 07.07.17 9 am - Beach to Tirumalpur train no. 40701 departed on going to Tirumalpur at 9am from Chengalpattu RS and reached Palur station at 9.20 am. In Palur station, this train detained upto 10.20 am without any announcements by Palur station and reached Kancheepuram east stn by 10.50 am. The schedule time to reach at Kancheepuram is at 9.35 am, 1 hour 15 minutes late. A lot of inconviniences to daily official commuters to Kancheepuram...
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Dr Naiyer Azam
from Delhi, Delhi
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Worst condition of Shramjeevi express..

Hi, right now I m in Shramjeevi express, it's such a bad experience to be here in the 3rd AC compartment of the train, it's B3 n the last coach after the guard of the train, u can understand the condition.. no water is available in the train, from noon no vendor came for tea or coffee as it is the last coach n it is not linked to other coaches, the worst thing is that water supply is too bad n the water which is there is so dirty that it...
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