Indian Railways Complaints & Reviews

I travelled bhuj to surat on 12th july by bhuj pune express (11091).
It was my worst experience of 2nd ac coach ever. It was uncleaned, ac was not working properly, staff was making fun of travellers in "marathi" as there were gujarati travellers, look of coach was so dirty, there was no charging point for side seats, no paper roll in toilet... I was really upset with all these things. As i have paid an actual charge for 2nd ac, i got third class service.
My pnr : [protected]
Coach : a1
Seat : 45

The chairman
Indian railway

Subject:- complaint cum notice

Sir,
I have booked tickets from kirti nagar railway station new delhi on january 1, 2017 for travelling to shri huzoor sahib with family. I did the payment using debit card of my wife mrs gurpreet kaur. Later the tickets were not confirmed so i cancelled the tickets before one day of the travel. Its been seven months and several requests made but till date i have not got the refund back. I would treat this as a case of cheating against me and this letter should be treated as complaint cum notice. The consequences will be depending upon your response thereafter.

The copy of ticket deposit receipt is attached.

Thanking you,

Yours faithfully,

Jatinderpal singh
1/216, subhash nagar, new delhi-110027

Dear team
I booked my 2 ticket dated 10/07/2017 which transaction id is [protected] and [protected] 471.36+1261.94 rs. Total amount is 1733.3 paid by debit/ credit/ net banking powerd by paytm options and after i cancelled my there ticket dated 13/07/2017 cancel id is [protected] and [protected] which total refund amount 210+970 which total refund amount is 1180 rs.
But its amount is not yet credited in my paytm wallet or bank account. So please refund my cancel ticket amount.

Thank you

18.7.17 அன்று சென்னையில் இருந்தது குளித்தலைக்கு செல்வதற்காக படுக்கை வசதி உள்ள டிக்கெட் புக் செய்தேன் நான் ஒரு உடல் ஊனமுற்றவன். எனக்கு மேல் படுக்கை தான் ஒதுக்கப்பட்டுள்ளது ஊனமுற்ற என்னால் மேலே ஏறி படுக்க முடியாது ஆனால் நான் ஊனமுற்றவன் என்று டிக்கெட் புக் செய்யும் போதே குறிப்பிட்டு இருந்தேன் இருப்பினும் எனக்கு மேல் படுக்கையே ஒதுக்கப்ட்டுள்ளது எனவே எனக்கு கீழ் படுக்கை யை ஒதுக்கிடு செய்யும் படி கேட்டுக்கொள்கிறேன் என்னுடைய PNR :[protected] TRAIN: 16859

I have booked a ticket in train no. 12936 on 8/07/2017 with journey date as 09/07/2017 in ac chair car pnr no.-[protected], transaction id-[protected] with confirmed status from surat to bandra terminus. When i reached at surat rly. Station & waiting for sms for intimation regarding coach no & seat no. When checked for status found that showing the status as wl-2, 3. When approached to rly enquirey, i was told that due to problem in coach status is changed. How ever i purchase the general coach tickets vide no-m[protected] &15147421 for an amount of rs. 210/- & travelled with lot of physical problem & mental agony. After that got a sms for refund of money as rs. 750/- for cancelled ticket while ticket was purchsed with an amount of rs. 880/-
It is kindly requested to arrange the refund of full amount as rs. 880/-+210 with a cost of harrasment as rs. 5000/-from railway/irctc

I have booked ticket from irctc site from surat to varanasi travel date 07 july 2017.
The train reached at vindhyachal station on time at the time when i alight at vindhyachal sttation the ravel ticket examiner catch and asking for the ticket i showed them ticket then asking for the adhar card i showed them the adhar card of 2 persons and scan copy of adhar card of my wife he said no it is not valid and sitted us for 3 hours asking for money first said 2000 and then 5000 and then 15000 also saying that you are travelling without ticket even i showed them the ticket.

At a side modi g saying no currupyion here indian railways ravel ticket examiner asking for the curroption. Please look to this

Six cartoon boxes (Pnr:[protected] and one two wheeler (Pnr:[protected]Honda cb shine - jh05bq9382) were loaded at tata junction on 09/07/2017 at approximately 3:30 p. M.in tata-allepy express (Train no: 18189) to chennai central (Mas). The above parcel items are supposed to be unloaded in mas station on 11/07/2017, but it was not unloaded, whereas after inquiry at mas on 12/07/2017 at 8.00 a. M. I (Dr. Rajesh c m) came to know that the parcel items were gone to the last destination (Allepy). Please note the above complaint and take necessary action immediately, so that i receive the parcel at mas station as soon as possible.
This type of careless/irresponsible work by the corresponding railway is really creating a miserable problem to the public. I request the person who is incharge of all these to take necessary action and to come with a proper solution for these type of problems faced by the public.

Regards
Dr. Rajesh c m

@sureshpprabhu sir the train no 12414 from jammu (Jat) to ajmer (Ali) never reaches on time at rajgarh (Rhg), bandikui (Bki), dausa (Do) and gandhi nagar (Gadj) stations. Train daily detarts right time from rewari (Re) junction but never reaches on scheduled time at above mentioned stations. Since it is a super fast train, but there is no priority for this train. Railway only charges extra money on the name of super fast service.
Every day this train stops at alwar (Awr)/mahwa (Mww)/malakhera (Mkh)/dhigawara (Dgw) for more than 30 min.
The train always reaches 30 to 45 min late on rajgarh, bandikui, dausa and gandhi nagar railway station.
Please instruct the divison to care about this train as it is a super fast train

I am gaurav chauhan (Pnr:- [protected])
Taveling in 12955) date :- 11.7.17
& buying food thali in a train. There is no papad / sweet on the thali, no manager avalible at there. No serving person in the train.& taken a full amount from all passengers.
Some one guys only handling the same & he is organised whole train. How it is possible better service ny 2 to 3 person for better services of passenger,

Take immediate action & reply to us

Name: rahul ingle
Username : roingle
Description : i tried to book tickets from nagpur to pune for date 16/10/2017. Payment was successful but not received any tickets. This happen two times. Total amount debited is ₹7313.60. Need immediate refund as i don't have any money to book any tickets again.
I need immediate refund for this.

Train 12561/12562 jyg-ndls is running late daily average 8-10 hours either in winter or summer doesn't matter.
This train not reached destination on time in a single day we are facing lots of problem during this situation.
Train is treated as superfast express and we are paying charge of superfast which is not the ideal case.
Please review this train timing and reason for running late daily.

Sir, on 07.07.2017 through on line i booked 3 a/c birth for me (Ravi n mukherjee age-68yrs & my wife) in train no-18615, d oj - 06.10.2017 immediately fair of rs.1125.80 was debited from my i. C. I. C. I account vide bil/[protected]/[protected]) but neither said pnr was received nor any report came to me, immediately i lodged similar type complain lodged but neither my said amount was refunded / credited to me nor any reply came till today, please look in to this matter and refund my said illegal debited amount of rs.1125.80 immediately, ravi n mukherjee, advocate9

I am travelling from bandra terminus to jaipur in 19297 on 11 july 2017.
Someone stole my bag in which my phone xoloq600s was there my wallet was in the bag and a power bank i immediately called 182 but no answer from them so i tweeted suresh prabhu and railway ministry of india in my wallet i had my driving license college id cards 400 cash. After the tweet i tried to block my vodafone number which was stolen but couldn't able to make call so i asked my friends at jaipur to get in touch with vodafone. They informed me that in order to block the sim i have to present a copy of fir at store. I am currently travelling in train so at present vodafone is not blocking my card my sling bag is missing with a power bank, my other phone, and my wallet which had 400 raand my id cards and my driving license in it.

This is on behalf of all the regular passengers in barasat local and the other affected ones. I required to go for coaching from bidhannagar road station and i returned by barasat local that departs from sealdah at a time of about 8:45 p. M. Which is not the expected time. When it comes to dumdum junction station at delays for an average of more than 10 minutes. This is felt as a kind of harassment by the passengers who return to their homes. One of the regular passengers tell that the only solution for this is violence which the passengers should do by throwing stones and no solution can be brought by any formal request. And the number of trains and the space inside trains is extremely small to adequate the large and huge crowd it is a need to increase the number of trains. If no solution can be brought by such formal request then i would also be the believer that violence by passengers would solve the problem and not the formal request.

On 8 july train no. 13152 i am travelling from jammutawi to shahganj junction by 3ac sir the ac in not properly work then i compalin to attender. The attender was doing misbehave with all passenger i[censored] want then ask any passenger from b1 coach. Then after i complain from tte which from northern railway lucknow name g. S. Yadav also misbehave that what can i do for ac is not work.
Sir i demand that give me complain form then attender and tte is tell no complain form.
Please sir take action for this misbehave both attneder and tte.
Attender name - pitho majhi id no. 000216/16
P. F. No. 05523783
And tte name - g. S. Yadav from lucknow northern railway
Train no. -13152
Coach no. - b1 3ac
My pnr no.[protected]

Train no. 12266 jammu delhi-duronta exp
No pantry service for sleeper class. Waiting for next station to fetch something to eat, train stops directly in ludhiana, and it departed just after 2 mins of stoppage time.
To cope up with overall timings, they stood up to the level which is highly unacceptable.
Contacted to travelkhana or other irctc food services, but no response yet and finally had some water and slept.

I am 73 year old senior citizen. On[protected], i was traveling in pune - nzm duranto express train no-12263, compartment no a1, seat no 43. Govind navale. My 30, 000 rupees cash and two atms (Sbi and bank of maharashtra) were robbed. From those two atms further rs 55, 000/- has been taken by the unknown robber. Two passenger boarded in the same train seat no 44, 46- a1 in rtlam and kota. I have strong doubt that they robbed it. I was traveling to rhushikesh to attend the satsang of swami govinddev giri. Now i am in rhushikesh. Here the police is saying that he can not accept fir due to jurisdiction.in pune my son is also facing the same problem. Now the criminal is moving free. He has withdrawn 20, 000 rupees from atm, in noida, where his face is recorded. But now this legal problem of jurisdiction is giving safe passage to criminal. He instead of me is protected in this way by our legal system. Please help me.

Please refer my complain as on 21 may 17. An amount of rs 430/- has not yet been refunded into my bank acct after cancellation of ticket. Ticket was booked from varanasi jn to pulgaon. Ticket no was 98969314 dated 23 mar 17. Pnr no was[protected]. Train no 12792 secundetabad exp. After expiry of approx four months amt has not yet been credited. Its very bad shows and also ir-responsibilities of indian railway. It was electronic refund and booking clk told refunded amt will be credited into ur bank acct. Railways making a fool to the public and developing the corruptipn.
In view of the aforesaid, pl return back my amt in my acct otherwise i will be totally independent to go into the required forum for justification at any cozt.

Unauthorised travelling by more than 100 people, no water in toilets, coach not cleaned... Facing problems in travelling
Very bad experience

We have complained by calling 138 to railway department but there is no action taken in time...

There will be family travelling and seats has been reserved months back... This is not a service we expected from the current government

12510-s6 pnr[protected]

Pnr:[protected], train:12022, doj:09-07-17

Dear sir/madam i travelled with the above ticket on barbil howrah jan shatabdi express form tata to howrah. The train reached howrah at 22.00 hrs where as the scheduled arrival is 20.50 hrs. All the sites that give train running status are showing that the train reached howrah station at 21:05 hrs. This is highly misleading stuff for people who will undertake a second train journey. Also i have been travelling on the same route on the same train for two times a month. Every time i find that the arrival time at howrah station is quite different from the actual one.