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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 164

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V
viks1432
from Daman, Daman and Diu
Jul 12, 2017
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Address: 231307
Website: INDIAN RAILWAYS.COM

I have booked ticket from irctc site from surat to varanasi travel date 07 july 2017.
The train reached at vindhyachal station on time at the time when i alight at vindhyachal sttation the ravel ticket examiner catch and asking for the ticket i showed them ticket then asking for the adhar card i showed them the adhar card of 2 persons and scan copy of adhar card of my wife he said no it is not valid and sitted us for 3 hours asking for money first said 2000 and then 5000 and then 15000 also saying that you are travelling without ticket even i showed them the ticket.

At a side modi g saying no currupyion here indian railways ravel ticket examiner asking for the curroption. Please look to this
Indian Railways customer support has been notified about the posted complaint.
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    rajaideal
    from Korampallam, Tamil Nadu
    Jul 12, 2017
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    Address: Chennai, Tamil Nadu, 600003
    Website: www.irctc.co.in

    Six cartoon boxes (Pnr:[protected] and one two wheeler (Pnr:[protected]Honda cb shine - jh05bq9382) were loaded at tata junction on 09/07/2017 at approximately 3:30 p. M.in tata-allepy express (Train no: 18189) to chennai central (Mas). The above parcel items are supposed to be unloaded in mas station on 11/07/2017, but it was not unloaded, whereas after inquiry at mas on 12/07/2017 at 8.00 a. M. I (Dr. Rajesh c m) came to know that the parcel items were gone to the last destination (Allepy). Please note the above complaint and take necessary action immediately, so that i receive the parcel at mas station as soon as possible.
    This type of careless/irresponsible work by the corresponding railway is really creating a miserable problem to the public. I request the person who is incharge of all these to take necessary action and to come with a proper solution for these type of problems faced by the public.

    Regards
    Dr. Rajesh c m
    Indian Railways customer support has been notified about the posted complaint.
    A train ticket having PNR No [protected] is issued to senior citizens and alloted middle berth . They were unable to go to middle or upper seat . So please help me to get at least one lower berth for them .
    My pnr no. Is [protected] train no. 12172 very late and please give my refund due to technical problem from your site. I was too late... I talk to your customers but dis satisfied. Please help me
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      A
      agarwalalwarmca
      from Coimbatore, Tamil Nadu
      Jul 11, 2017
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      Address: Alwar, Rajasthan, 301001

      @sureshpprabhu sir the train no 12414 from jammu (Jat) to ajmer (Ali) never reaches on time at rajgarh (Rhg), bandikui (Bki), dausa (Do) and gandhi nagar (Gadj) stations. Train daily detarts right time from rewari (Re) junction but never reaches on scheduled time at above mentioned stations. Since it is a super fast train, but there is no priority for this train. Railway only charges extra money on the name of super fast service.
      Every day this train stops at alwar (Awr)/mahwa (Mww)/malakhera (Mkh)/dhigawara (Dgw) for more than 30 min.
      The train always reaches 30 to 45 min late on rajgarh, bandikui, dausa and gandhi nagar railway station.
      Please instruct the divison to care about this train as it is a super fast train
      Indian Railways customer support has been notified about the posted complaint.
      ON 02July 17 Train was canceled due to rain in Gujarat but still no refund process done. i am trying cancel from IRCTC Site but its show it will be automatic will be cancel because train was canceled .I have proof .after I tried connect with [protected]@irctc.com but they told on the day train no canceled. Train No. 19412 Ajmer Ahmedabad Intercity.

      Train timings / train late - Comment #2784579 - Image #0
      Train timings / train late - Comment #2784579 - Image #1
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        S
        Shrey Gaurav
        from Nagpur, Maharashtra
        Jul 11, 2017
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        Address: 91
        Website: www.coms.indianrailways.gov.in

        I am gaurav chauhan (Pnr:- [protected])
        Taveling in 12955) date :- 11.7.17
        & buying food thali in a train. There is no papad / sweet on the thali, no manager avalible at there. No serving person in the train.& taken a full amount from all passengers.
        Some one guys only handling the same & he is organised whole train. How it is possible better service ny 2 to 3 person for better services of passenger,

        Take immediate action & reply to us
        Indian Railways customer support has been notified about the posted complaint.
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          R
          ROIngle
          from Pune, Maharashtra
          Jul 11, 2017
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          Address: Pune, Maharashtra, 411027
          Website: Www.irctc.co.in

          Name: rahul ingle
          Username : roingle
          Description : i tried to book tickets from nagpur to pune for date 16/10/2017. Payment was successful but not received any tickets. This happen two times. Total amount debited is ₹7313.60. Need immediate refund as i don't have any money to book any tickets again.
          I need immediate refund for this.
          +1 photos
          Indian Railways customer support has been notified about the posted complaint.
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            A
            ambuj277
            from Mumbai, Maharashtra
            Jul 11, 2017
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            Address: 122001

            Train 12561/12562 jyg-ndls is running late daily average 8-10 hours either in winter or summer doesn't matter.
            This train not reached destination on time in a single day we are facing lots of problem during this situation.
            Train is treated as superfast express and we are paying charge of superfast which is not the ideal case.
            Please review this train timing and reason for running late daily.
            Indian Railways customer support has been notified about the posted complaint.
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              R
              Ravi N Mukherjee
              from Ranchi, Jharkhand
              Jul 11, 2017
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              Address: Ranchi, Jharkhand, 834001
              Website: [email protected]

              Sir, on 07.07.2017 through on line i booked 3 a/c birth for me (Ravi n mukherjee age-68yrs & my wife) in train no-18615, d oj - 06.10.2017 immediately fair of rs.1125.80 was debited from my i. C. I. C. I account vide bil/[protected]/[protected]) but neither said pnr was received nor any report came to me, immediately i lodged similar type complain lodged but neither my said amount was refunded / credited to me nor any reply came till today, please look in to this matter and refund my said illegal debited amount of rs.1125.80 immediately, ravi n mukherjee, advocate9
              Indian Railways customer support has been notified about the posted complaint.
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                D
                Devang Chhajed
                from Amritsar, Punjab
                Jul 11, 2017
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                Address: Jaipur, Rajasthan, 302020

                I am travelling from bandra terminus to jaipur in 19297 on 11 july 2017.
                Someone stole my bag in which my phone xoloq600s was there my wallet was in the bag and a power bank i immediately called 182 but no answer from them so i tweeted suresh prabhu and railway ministry of india in my wallet i had my driving license college id cards 400 cash. After the tweet i tried to block my vodafone number which was stolen but couldn't able to make call so i asked my friends at jaipur to get in touch with vodafone. They informed me that in order to block the sim i have to present a copy of fir at store. I am currently travelling in train so at present vodafone is not blocking my card my sling bag is missing with a power bank, my other phone, and my wallet which had 400 raand my id cards and my driving license in it.
                Indian Railways customer support has been notified about the posted complaint.
                Jul 11, 2017
                Updated by Devang Chhajed
                *Correction Train no. 12979
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                  Tirthaomprakash Biswas
                  from Kolkata, West Bengal
                  Jul 11, 2017
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                  Address: 700028
                  Website: www.consumercomplaints.in

                  This is on behalf of all the regular passengers in barasat local and the other affected ones. I required to go for coaching from bidhannagar road station and i returned by barasat local that departs from sealdah at a time of about 8:45 p. M. Which is not the expected time. When it comes to dumdum junction station at delays for an average of more than 10 minutes. This is felt as a kind of harassment by the passengers who return to their homes. One of the regular passengers tell that the only solution for this is violence which the passengers should do by throwing stones and no solution can be brought by any formal request. And the number of trains and the space inside trains is extremely small to adequate the large and huge crowd it is a need to increase the number of trains. If no solution can be brought by such formal request then i would also be the believer that violence by passengers would solve the problem and not the formal request.
                  Indian Railways customer support has been notified about the posted complaint.
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                    Rajan12345
                    from Kanpur, Uttar Pradesh
                    Jul 11, 2017
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                    On 8 july train no. 13152 i am travelling from jammutawi to shahganj junction by 3ac sir the ac in not properly work then i compalin to attender. The attender was doing misbehave with all passenger i[censored] want then ask any passenger from b1 coach. Then after i complain from tte which from northern railway lucknow name g. S. Yadav also misbehave that what can i do for ac is not work.
                    Sir i demand that give me complain form then attender and tte is tell no complain form.
                    Please sir take action for this misbehave both attneder and tte.
                    Attender name - pitho majhi id no. 000216/16
                    P. F. No. 05523783
                    And tte name - g. S. Yadav from lucknow northern railway
                    Train no. -13152
                    Coach no. - b1 3ac
                    My pnr no.[protected]
                    Indian Railways customer support has been notified about the posted complaint.
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                      Pranay Joshi
                      from Delhi, Delhi
                      Jul 11, 2017
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                      Address: New Delhi, Delhi, 110025

                      Train no. 12266 jammu delhi-duronta exp
                      No pantry service for sleeper class. Waiting for next station to fetch something to eat, train stops directly in ludhiana, and it departed just after 2 mins of stoppage time.
                      To cope up with overall timings, they stood up to the level which is highly unacceptable.
                      Contacted to travelkhana or other irctc food services, but no response yet and finally had some water and slept.
                      Indian Railways customer support has been notified about the posted complaint.
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                        H
                        Harish Navale
                        from Pune, Maharashtra
                        Jul 10, 2017
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                        Address: Pune, Maharashtra, 4111025
                        Website: www.indianrail.gov.in

                        I am 73 year old senior citizen. On[protected], i was traveling in pune - nzm duranto express train no-12263, compartment no a1, seat no 43. Govind navale. My 30, 000 rupees cash and two atms (Sbi and bank of maharashtra) were robbed. From those two atms further rs 55, 000/- has been taken by the unknown robber. Two passenger boarded in the same train seat no 44, 46- a1 in rtlam and kota. I have strong doubt that they robbed it. I was traveling to rhushikesh to attend the satsang of swami govinddev giri. Now i am in rhushikesh. Here the police is saying that he can not accept fir due to jurisdiction.in pune my son is also facing the same problem. Now the criminal is moving free. He has withdrawn 20, 000 rupees from atm, in noida, where his face is recorded. But now this legal problem of jurisdiction is giving safe passage to criminal. He instead of me is protected in this way by our legal system. Please help me.
                        Indian Railways customer support has been notified about the posted complaint.
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                          Vivek kumar dubey
                          from Malegaon, Maharashtra
                          Jul 10, 2017
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                          Address: Wardha, Maharashtra
                          Website: Www

                          Please refer my complain as on 21 may 17. An amount of rs 430/- has not yet been refunded into my bank acct after cancellation of ticket. Ticket was booked from varanasi jn to pulgaon. Ticket no was 98969314 dated 23 mar 17. Pnr no was[protected]. Train no 12792 secundetabad exp. After expiry of approx four months amt has not yet been credited. Its very bad shows and also ir-responsibilities of indian railway. It was electronic refund and booking clk told refunded amt will be credited into ur bank acct. Railways making a fool to the public and developing the corruptipn.
                          In view of the aforesaid, pl return back my amt in my acct otherwise i will be totally independent to go into the required forum for justification at any cozt.
                          Indian Railways customer support has been notified about the posted complaint.
                          PNR [protected] ticket cancelled, Amt 120 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.

                          Against this PNR number I was booked two tickets, & I got only one ticket refund amount on my account.

                          This is very wrong procedure from Indian railway.
                          Please look into matter.
                          Train no-13132, start time 5:20pm but actually start 6:4pm and Kolkata arrival time 7:10 am, now he run very slow I have totally confused that when I attend my mom she is admitted at hospital .
                          I am on 05008 from jasidih to Barauni...and From Barauni I have to catch next train at 3:45 for Saharsa...it urgent but this train 05008 running so late that I will miss my train...
                          At moradabad railway station there is no decipline and also not to do good behaviour with passengers too.i'm highly request you to watch and feel this situation and resolve it please.
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                            Ananthakrishna Sharma
                            from Bahula, West Bengal
                            Jul 10, 2017
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                            Unauthorised travelling by more than 100 people, no water in toilets, coach not cleaned... Facing problems in travelling
                            Very bad experience

                            We have complained by calling 138 to railway department but there is no action taken in time...

                            There will be family travelling and seats has been reserved months back... This is not a service we expected from the current government

                            12510-s6 pnr[protected]
                            Indian Railways customer support has been notified about the posted complaint.
                            PNR NO.[protected]
                            Booking date : 12/04/2017
                            Cancelation date : 05/05/2017
                            Payment through debit card but payment not received
                            66019 always running late . From BQI to SA stations lot of passengers (400)are depends on this train.But its usually operates lately by the officials.We need time changes of this train. all the passengers are need to reach atleast 10 AM at SA Salem junction.Please Re-schedule this..
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                              A
                              Arindum Halder
                              from Kolkata, West Bengal
                              Jul 10, 2017
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                              Address: 831011
                              Website: Railyatri.in, railenquiry.in, trainstatus.in

                              Pnr:[protected], train:12022, doj:09-07-17

                              Dear sir/madam i travelled with the above ticket on barbil howrah jan shatabdi express form tata to howrah. The train reached howrah at 22.00 hrs where as the scheduled arrival is 20.50 hrs. All the sites that give train running status are showing that the train reached howrah station at 21:05 hrs. This is highly misleading stuff for people who will undertake a second train journey. Also i have been travelling on the same route on the same train for two times a month. Every time i find that the arrival time at howrah station is quite different from the actual one.
                              +3 photos
                              Indian Railways customer support has been notified about the posted complaint.
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                                bhuvanesh1985
                                from Durg, Chhattisgarh
                                Jul 9, 2017
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                                Address: Indore, Madhya Pradesh, 452001
                                Website: IRCTC

                                Quality of seat in railway specially side lower seat is very bad. Nobody can sleep on them. As we all know we have joint two part of seat to make it suitable for sleep. But past many journey i have noticed that both part of seat not at same level. So it's very uncomfortable to sleep on them.
                                Hight is also a issue in them. A person like me with hight of 5'10 ft. Not able to sleep on it.
                                Kindly do needful.
                                Indian Railways customer support has been notified about the posted complaint.
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                                  Lakshmi gnana
                                  from Delhi, Delhi
                                  Jul 9, 2017
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                                  Address: Chennai, Tamil Nadu, 600094
                                  Website: IRCTC Parcel service

                                  I had booked parcel (Bicycle) on 2-7-2017 from vijayawada railway station to chennai (Egmore) station with prr no. [protected]. Till now my parcel is not yet loaded from the source station. This information i came to know when i checked online status. Please make necessary action to load my bicycle. Because it was already 1 week past.

                                  With regards

                                  Lakshmi a g
                                  Mob: [protected]
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    Crdash
                                    from Chennai, Tamil Nadu
                                    Jul 9, 2017
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                                    Address: Chennai, Tamil Nadu, 600001

                                    On 07.07.17 9 am - Beach to Tirumalpur train no. 40701 departed on going to Tirumalpur at 9am from Chengalpattu RS and reached Palur station at 9.20 am. In Palur station, this train detained upto 10.20 am without any announcements by Palur station and reached Kancheepuram east stn by 10.50 am. The schedule time to reach at Kancheepuram is at 9.35 am, 1 hour 15 minutes late. A lot of inconviniences to daily official commuters to Kancheepuram to attend offices. On enquiry it is noted that one Container train was standing in one line at Walajabad to carry goods, hec3 crossing of two trains was not possible at Walajabad RS. It is to say here that Railways started its goods carrying business without any additional arrangements and detaining passenger trains more than hours. Please note that the indiscipline is too high. Higher Authorities have to solve this issue else it will be taken up with highest officials of Indian Railways.
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Jul 09, 2017
                                    Updated by Crdash
                                    Poor services of Chennai local train no.40701.
                                    Jul 09, 2017
                                    Updated by Crdash
                                    A lot of complaints are given to draw the attention of higher railway authorities but no action in this regard.
                                    Jul 13, 2017
                                    Updated by Crdash
                                    Today 13.7.17, 9.38 am. Beach to Tirumalpur train no.40701. The reaching time at Kancheepuram is 9.35 am. But it is 15 km behind and is on Walajabad stn. and waiting the crossing train. The crossing train reached 20 minutes late at Walajabad stn. Daily late to reach at Kancheepuram and failed to give timely service. Higher Authorities attention is drawn to this matter and request to solve.
                                    Jul 18, 2017
                                    Updated by Crdash
                                    Yesterday, 17.7.17, this train reached at Kancheepuram at 10 am, delayed by 25 minutes due to detained at Chengalpattu junction.
                                    Today, 18.7.17, this train reached at Kancheepuram halt at 9.55am, delayed by 20 minutes due to unnecessarily detained at Chengalpattu junction.
                                    Railway authorities are requested to look into.
                                    Dear Sir, Local Train No 40701- BEach to Tirumalpur. THis train reaches Chengalpattu junction mostly on right time at 8.50 am. In chengalpattu juction, it is departing after delay upto 30 minutes due to late signal for which train reaches daily too late at Kancheepuram and Tirumalpur. Please note that this is only one train which is available to reach Kancheepuram at 9.35 am and official commuters prefers this train to reach office by 10 am. But reaching late daily late at Kancheepuram, official commuters are suffering a lot and their biometric attendance records late attendance.
                                    In Walajabad railway station, goods container train stands during office time for which this train detailed at Palur for which Tirumalpur train reaches late at Kancheepuram by 30-40 minutes daily.
                                    Yesterday, 15.07.2017, this train reached at Kancheepuram at 9.50 am, late by 15 minutes.
                                    Attention is drawn for reduction of delay reaching daily at Kancheepuram.
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                                      Dr Naiyer Azam
                                      from Delhi, Delhi
                                      Jul 9, 2017
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                                      Worst condition of Shramjeevi express..

                                      Hi, right now I m in Shramjeevi express, it's such a bad experience to be here in the 3rd AC compartment of the train, it's B3 n the last coach after the guard of the train, u can understand the condition.. no water is available in the train, from noon no vendor came for tea or coffee as it is the last coach n it is not linked to other coaches, the worst thing is that water supply is too bad n the water which is there is so dirty that it...
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                                      Kirti Group
                                      from Mumbai, Maharashtra
                                      Jul 8, 2017
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                                      Address: Latur, Maharashtra, 413512
                                      Website: THEFT IN RAILWAY

                                      Respected sir i regret to inform you that i nanda ashokkumar bhutada had been travelling in train no 11057 with ticket pnr no [protected] in coach b-2. My bags had been theft by someone in between h nizamuddind and new delhi time app 5.45 am on 08/07/17. The bags description black bags, red wheel, steel lock, red woolen lace, red satin lace tagged at handle.

                                      Kindly help me out in this regard
                                      Indian Railways customer support has been notified about the posted complaint.
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