Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 199

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
U
Umar s
from Hyderabad, Telangana
Sep 14, 2016
Report
Copy

Address: Bagalkot, Karnataka, 587301
Website: Www.irtc.com

I want my cash plz refund to my account bcoz I booked e ticket before one month and after that my that ticket remains waiting list so plz refund my cash to my account. And I travel in netravati express train.so plz refund my cash to my account my number [protected] call to this number regarding my problem so plz refund my cash to my account I request
Indian Railways customer support has been notified about the posted complaint.
Sep 14, 2016
Updated by Umar s
Plz refund
hello sir
i'm shashank harsh and on[protected] i booked two ticket at cost Rs-1420, one from secunderabad to danapur and another is danapur to secunderabad by counter and debit card swipe.
but on[protected] i cancelled both and they reverse swipe my card. they have to refund my cash 1240 to my account but still i didn't get a response and my cash back.
My journal number is "J[protected]" and i already complaint in CBI bank too to lokk into that matter. bank complaint number is "2026799".
so sir please its a request to you to please look into the matter.

thanking you

yours
shashank harsh
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jyothi_28
    from Belgaum, Karnataka
    Sep 13, 2016
    Report
    Copy

    Address: 560016

    Hello,
    I have lost a luggage (grey big plastic bag) in Train # - 17308 (Basava Express), Below are details of Travel:
    Bogie # S2 ; Seat # 48
    DOJ - 13 Sep 2016,
    Railway station & time - Yeshwanthpur @ 10:30am.
    The luggage is grey in color. It has also has a God's laminated photo on the cover with few pother things, neatly packed in another grey cover inside.

    I missed to collect the bag while departing from train in Bangalore at Yeshwanthpur railway station. I can clearly state all its contents and produce necessary documents to claim.
    If you find the luggage, please contact me on this # - [protected]
    Indian Railways customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      D
      divya979
      Sep 12, 2016
      Report
      Copy

      Address: 784001

      My pnr [protected] has been seized which i had booked from railway station counter. I was not even notified about it. I was travelling with my wify and 2 year old daughter who was suffering from high fever. What should i do? And this thing is really not tolerable. I had booked it from station counter then why was it seized?? I am really distressed with this behaviour of theirs.
      Indian Railways customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        U
        Umar s
        from Hyderabad, Telangana
        Sep 12, 2016
        Report
        Copy

        Address: Bagalkot, Karnataka, 587301

        I am traveling in train 9/9/16 from Trivandrum to karwar train train number 16346 and I booked my ticket from online eticket before 1 month back I booked but it will not confirm so plz. than so request to railway department so plz refund my cash to my account my account no [protected] and my pnr number. [protected] my contact number [protected] so kindly refund .
        Indian Railways customer support has been notified about the posted complaint.
        Sep 12, 2016
        Updated by Umar s
        Refund

        Indian Railways — Against tte

        Jabardasti rupya chhinne ka prayas avam farzi receipt dene ke sambandh me. Tte ka pic attach h plese is baat ka janch karwaya jay.pic lene ke time me maarpit v kiya. Date 15.09.2016 patna jn shranjivi exp. Time 11.am lagbhag
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          amiaksh
          from Delhi, Delhi
          Sep 11, 2016
          Report
          Copy

          Address: New Delhi, Delhi, 110048
          Website: indian railway

          This is too much railways increasing fare and cutting facility i used to travel shatabdi tarain (dehradoon shatdbadi ) earlier they give choice in food .after fare hike they cut the choices part passenger can not make choice . Even earlier they provide napkeen and now there is no napkeen. i jut want to ask you one thing, for what you are raising fare . this is how our govt. work
          Indian Railways customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nitin Pathak 09
            from Lucknow, Uttar Pradesh
            Sep 11, 2016
            Report
            Copy

            Address: Lucknow, Uttar Pradesh, 226021
            Website: Indian Railway

            I was travelling from Anand Vihar to Lucknow on 9-Sep-2016 from Train no. 12584 ANVT - LJN Double Decker .
            My Seat no. was C3L - 7 and Mr. Nayyar Modi was a Ticket Collector at that time and after Bareily most of the seats are Empty or you can say without reservation .
            Some passengers are boarded from Bareily to Lucknow without Ticket and from 3 passengers of that Coach Mr. Nayyar took a Bribe of Rs. 500 individually with those three Passengers without giving any Receipt or Temporary Ticket to them.
            You would be taking action or not I dont.
            Pls take neccessary action to make System clean and respective .

            A suggestion from my side to make Trains covered under CCTV Surveillance .
            Thanks a lot .
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vikruthi
              from Guruvayur, Kerala
              Sep 10, 2016
              Report
              Copy

              Address: Palakkad, Kerala, 679 121
              Website: www.coms.indianrailways.gov.in

              10th sept 2016 6am when i contacted kochuveli railway station, over phone there is no proper response. For any emergency needs only customers will contact over your kochuveli station enquiry (139) telephone numbers. Three or four times i called. When i called[protected] number, sir has gently directed to contact by this (139) no. So please do the needful.
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rincy jacob
                from Nileshwar, Kerala
                Sep 9, 2016
                Report
                Copy

                I have send a parcel from kurla (mumbai)to aleppey on 25/08/2016 with the wAybill num -659804, till this date i didnt get the parcel(more than two weeks)
                They dont have tracking facility also please help me to track in which station it is, they are not at all concern about this, i need my parcel bit urgent .
                I am looking a positive response from your side
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  mithu88bkp
                  from Delhi, Delhi
                  Sep 9, 2016
                  Report
                  Copy

                  Address: 769008
                  Website: www.indianrailways.gov.in

                  I m a Phd student of NIT Rourkela .When I am reaching Rourkela by Gitanjali express via Howrah station on[protected].For confirm of general sit the RPF are numbering in on the ticket. When some late comer passenger are requested for sit to the RPF. The RPFs are demanding money for confirm a sit from some passenger .Some regular passengers told that every day RPF demand money from general people. Pls inquiry about that.I[censored] told to RPF that u need a sit, they will manage by money.
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    Md.Sadat Ali
                    from Pune, Maharashtra
                    Sep 8, 2016
                    Report
                    Copy

                    I lost jewels of my wife and daughter for the worth of 26.5 lakhs while travelling from Kachiguda to Bangalore in 2 tire AC coach on 31th July 2016. The complaint registered by Cantonment Railway police vide FIR No. 0076/2016 dated[protected]

                    No information or update from Police till this moment. I doubt the police has not yet initiated any action towards this case. On approaching the concern police, No clear answer is given. Simply they says that the file is being transferred to the concern jurisdiction for investigation. If the police takes so many days to process the file to transfer, how they are going to recover the stolen property. The GRP police and RPF police blames each other and not doing anything and sufferer is the Public.

                    There is no safety of the passengers and their property even in AC 2 tire coach shows that the incapability or inefficient operation of Railways. We observe whole night the people movement in the compartment. No vigilante security check on unauthorized persons entering in the AC coaches.

                    I humbly request for speedy action on investigation and recover the stolen property and oblige
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      amkhu96
                      from Pune, Maharashtra
                      Sep 7, 2016
                      Report
                      Copy

                      Address: Gurgaon, Haryana, 122001
                      Website: Northern Railway

                      This is regarding a mental harrasement faced today by my mother while travelling alone in chair car apartment C1 : seat 46 of train 14711 (shiri ganganagar express).
                      TTs don't know how to speak in public with a 55 year old lady. She lost her wallet due to which she was not able to show the I'd proof to the TT but she showed the message on her phone also all the government I'd proof plus pnr number ( she is a govt employee from last 26 years) copy on her cell phone but still in front of everyone he spoke like : Security bula k neeche utare kya...even after requesting so hard...or is he only wants 100 nd 200 rs by doing all these bad things.
                      Is this is the system who can't even help a old lady.
                      Why are you appointing such staff who don't understand anything nd just insult people.
                      Shame on such rail government employees !!
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        Neeraj Bawaria
                        from Mumbai, Maharashtra
                        Sep 7, 2016
                        Report
                        Copy

                        Address: Chhindwara, Madhya Pradesh, 480001

                        Dear Sir/Madam,

                        With reference to the subject, I have parcel my bike from chhindwara railway station MP to meerutcant station,
                        but i my bike still not delivered to meerut cant station instead of Hubli.

                        Please find below booking detail and bike detail

                        Book detail - 29/08/2016
                        Bike - passion pro
                        booking station - chhindwara MP
                        to Station - meerut cant
                        BIKE NUMBER - MP-48-ME 3944
                        RECIPT NO. - 819084

                        Please find the Receipt No: A0124074.

                        Kindly request you to immediately look into it and deliver the MEERUT CANT Railway station.

                        Regards
                        NEERAJ BAWARIYA
                        [protected]
                        Indian Railways customer support has been notified about the posted complaint.
                        This is to inform you that . The train from moradabad to kashipur passenger is not departs at its time . This train is always departs late . So please take action .55311train no.
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          C
                          ckparida
                          from Bhubaneshwar, Odisha
                          Sep 7, 2016
                          Report
                          Copy

                          Dear Railway Authority,
                          On dated 7.9.16 my wife was travelling in Train No.12146, coach S2 & berth no.26 & PNR No.[protected] from Dhenkanal to Nagpur.Train time at Dhenkanal was 00.45hrs, but it was late around 3hrs. During Dhenkanal & Sambalpur her brief has been stolen.There was no ornaments, but valuable original CBSE 10 th board & 12th board certificates were in brief case along with about Rs.40000/-valuable dress materials.TTE did not taken the case/even if not file FIR.Finally with help of Sambal pur railway zone Adhikari Mr.D.Sahoo FIR has been lodged.
                          Now i am worried how to recover original certifices which are very important for my son's carrier.Please help me .Child name:Shashwat Parida, C/O.C.K.Parida, Nob.no.[protected], [protected] & Email:[protected]@yahoo.co.in
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            darakhshi
                            from Kolkata, West Bengal
                            Sep 5, 2016
                            Report
                            Copy

                            Address: 700014
                            Website: IRCTC

                            I had booked online from Bangalore to Kolkata in Howrah Yashwantpur AC Express for myself aged 64 and my wife 48 years.Both were allotted upper berth no 31 and 32 in coach no B1.I am suffering from joint pain high blood pressure etc and my wife is a patient of back pain.We faced tremendous difficulty in the journey. I was shocked to see that many young men and women were occupying lower berth in the compartment.
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Priyabrata001
                              from Chennai, Tamil Nadu
                              Sep 2, 2016
                              Report
                              Copy

                              Hi/To whom it will concern,

                              Even if we will select for Bedroll and pay online, its no showing through SMS. So to get that facility again we need to take printout of the ticket, which is against usage of paper policy and also hectic. Otherwise we need to pay once again manually which is going to personal pocket.

                              Authorities on board are aware of the issue very well as they are frequently seeing this type of issue. Then why Railway is not taking any action??

                              Note: I faced this issue several time in Puri-Yasvantpur Garibrath Express (22883/22884).
                              Indian Railways customer support has been notified about the posted complaint.
                              Sir me train no 19325, PNR no. [protected], Coach S10, 65 se Biyavra Rajgarh se gwalior railways staion ke liye waith mene tatkal me ticket karaya jisme double charge pay kiya lekin jab me coach me waitha tab coach Cockroaches se fara hua me pri raat gate par khada hokar aan pada ... or so bhi nahi paya ...
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                purir57
                                Aug 30, 2016
                                Report
                                Copy

                                Address: 323307
                                Website: www.payumoney

                                This is fraud site and when we complain on this site. We imidiat recieved a call from fraud person he gives asurance about help than he taken information about bank acount and debit card nomber and he use this card about his payment getway to site www.payumoney and recieved maney from our acount. And trying many time. I gave all information to cyber crime branch with his mobile numbers (Perhaps fraud no.)
                                So aware about this site.
                                Indian Railways customer support has been notified about the posted complaint.
                                Aug 29, 2016
                                Updated by purir57
                                When iam climbing in the train 12947, azimabad exp in couch no.S8/36 in ahmedabad jn platform 7..my purse with 4500 hundred and my voter id and tablets was theft from jeans pocket without cut.
                                My complain ragidter plaese so that my voter id not misused.
                                Rajendra puri vill.dholai, renkheda, begun chittor garh raj. now residence rawatbhata, kota raj. Please tell on [protected].
                                While i was travelling from Nandyal to Samarlakota in yeshvantpur-puri express G15 on 21/08/2016, the fellow who is supplying bedsheets is selling guthkas and panparag in the compartment.Inturn this depricating the trains cleanliness and also causing trouble to the other passengers.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rupesh,bansal
                                  Aug 29, 2016
                                  Report
                                  Copy

                                  Address: Jaipur, Rajasthan, 302018

                                  Sir,
                                  Most respect fully i beg to say that i have no platform ticket due to lake of time. The tc boy take me to room and fined me 295 rs . Then i say him that fine is 260 ...he refuses me and fear me that i make a case send to you in jail ...then i fined 295 ...i want to say that. ..his behaviour isnot good. ...all person are not same ...so plz...1 thing more मेने उससे उसका नाम पूछा तो बोला नहीं बता रहा उखाड़े जो उखाड़ लेना और जा यहाँ से
                                  स्टेशन दुर्गापुरा (जयपुर)
                                  दिनांक 29।8।16
                                  समय 6.00 बजे शाम को
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    mathewivd
                                    from Bengaluru, Karnataka
                                    Aug 29, 2016
                                    Report
                                    Copy

                                    Address: Kasaragod, Kerala, 574239

                                    Respected sir

                                    I mathew j booked 4 goods parcels from surat to kasaragod (Kgq) on[protected] in train no.16333. Prr no.[protected]. Pnr no.[protected]. These parcels are not delivered to me till date. As i needed them urgentiy. I am not able to track the goods. Therefore i request you to kindly arrange to track and send them to kasaragod immediately.
                                    Hope you will take immediate action on this.

                                    Thanking you
                                    Mathew j
                                    Mob [protected].
                                    Indian Railways customer support has been notified about the posted complaint.
                                    While i was travelling from Nandyal to Samarlakota in yeshvantpur-puri express G15 on 21/08/2016, the fellow who is supplying bedsheets is selling guthkas and panparag in the compartment.Inturn this depricating the trains cleanliness and also causing trouble to the other passengers.
                                    While i was travelling from Nandyal to Samarlakota in yeshvantpur-puri express G15 on 21/08/2016, the fellow who is supplying bedsheets is selling guthkas and panparag in the compartment.Inturn this depricating the trains cleanliness and also causing trouble to the other passengers.
                                    37330 dn tarakeswar local in middle vendor compartment i left my black camera bag..Within 5 mins when i came back to that compartment there was no bag..Witness said that a gentleman took that bag away.It has nikon d5300, 50 mm lens, 18-105 lens, sb 800 speed light.
                                    Phn no-[protected]
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      B
                                      bhavin302001
                                      from Surat, Gujarat
                                      Aug 28, 2016
                                      Report
                                      Copy

                                      Address: 395009

                                      I had booked tickets and its transaction no is [protected].

                                      Train was more than three hours late so I catch another train and paid amount for another ticket.

                                      When I fill TDR It was rejected as they have rule that TDR should be fill before train departure.
                                      what a joke
                                      At that time I do not have internet connectivity and not able to fill TDR. Indian railway is not providing internet facility at station. How can I fill TDR before train departure as I come to know that train is late when i Come to station.

                                      Kindly do some needful is possible to change the rules
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        pari3107
                                        from Boisar, Maharashtra
                                        Aug 27, 2016
                                        Report
                                        Copy

                                        Address: Panipat, Haryana, 132103

                                        Sir,
                                        I have lost my bag in train no.64471. Its last station is panipat. I board the train from sabzi mandi railways station and deboard at sonipat at 19:30 on[protected]. The bag was sky blue in color with stylish cartoon prints. The handle of bag was brown in color. There were cloths in the bag and a small water bottle and one blanket of red n white color. Please let me know if found.

                                        Thanks & regards
                                        Preeti Arora
                                        [protected]
                                        Indian Railways customer support has been notified about the posted complaint.
                                        While i was travelling from Nandyal to Samarlakota in yeshvantpur-puri express G15 on 21/08/2016, the fellow who is supplying bedsheets is selling guthkas and panparag in the compartment.Inturn this depricating the trains cleanliness and also causing trouble to the other passengers.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit