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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 200

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R
Rohitchitti
from Mumbai, Maharashtra
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No whereabouts about my parcel

Address:410402
Website:www.indianrailways.gov.in

I would like to bring this to your notice regarding my bike royal enfield thunderbird the parcel i'd number 036938 which was sent from jamnagar to lonavla via vivek express train number 19568 from oka to tuticorin is not delivered and the whereabouts of the bike are not known till date i. E after six days of sending the bike. I have approached the parcel office in lonavla and they told me that lonavla didn't have the facility to load or unload...
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S
somdebasish
from Hyderabad, Telangana
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Refund not yet received. tdr filed with reference number 100000109009964

Dear sir/madam,

Please find below my up-to-date correspondence that i have already made with the concerned authorities for my refund which has not been received by me in spite of successful tdr filed bearing registration number [protected] on time and tdr status showing "cr registered". As of yet no refunds were made to my account nor i am informed or intimated of the consequences after running from pillar to post, but...
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A
anil@1963
from Surat, Gujarat
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Parking charges at surat railway station

Address:395007

Parking charges at surat railway station is rs.50/-per three hours.
No one stay their for three hours except when trains are late which is very rare now a days.
This is too much charges to pay rs.50/- for half an hour as receiving or sending any pass anger hardly takes 30 minutes so it should be hourly basis.
Go through the case and find out whether it is alright or justify.


Anil s jain
Surat...
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M
mrpc nair
from Indore, Madhya Pradesh
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Wrong display of coach position

Address:455001

Detailed complaint was placed on 26.5.2016. The complaint no is
W/sr/mas/[protected] dated 2605.2016.. T has been confirmed
That the complaint is transfered to palaghat division.. They have asked explanation from tte (Reply still awaited)& wrong positioning of coatch
The complaint is transfered to chennai.
Today 55 days passed. Who wii attend the complaint & when we will get a...
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N
nehamax123
from Delhi, Delhi
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Harassment for 'seva' money in shatabdi

Sir/ma'am
This has never happened while travelling in a kalka shatabdi before. I have had on board staff demanding and harassing passengers for money under 'seva' tag, but this was the first time it happened in sharabdi.
While travelling on 16th july 2016, from delhi to chandigarh, a catering staff gave me the railway feedback form, which i filled giving good reviews, as travelling with shatabdi is always a pleasant and stress...
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A
apoorvaashi
from Mumbai, Maharashtra
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Theft from cloakroom july 12, 2016 indore

Address:Indore, Madhya Pradesh, 452001

I stored 2 bags in cloak room at indore railway station on july 12, 2016. While a rat nibbled the luggage when it was stored there, the railway staff took out items from our bags. They stole our clothes (3 set of ladies dress while 1 set of male trouser and 2 shirts) worth rs 5000, bedsheets, packed bottles of pickle, shaving kit, beauty accessories and some containers that we newly bought from the market. The suitcase was of american tourister...
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P
priyanimesh
from Mumbai, Maharashtra
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Train delayed

Address:474006
Website:indian railways

The grand trunck express is standing in jungle since last 4 hours, railways should realise that people's time is important and there are elder and patients too in the train.Indian railways one of the worst in service delivery. Kindly refund the money for the tickets as the work for which i wanted to reach delhi can not be done as the time has already passed because of the delay....
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P
prabhatmorning
from Dehra Dun, Uttarakhand
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Providing substandard food stuffs

We were traveling by kalka mail and it was too hot, so we went to comesum the food junction of delhi railway station which is at platform 5, we asked the two 500ml cold drinks, the counter man mr mohit has given us 2 bottles of linda 500ml and remaing change but we got surprised when we have touched the bottle it was hot instead of cold, we asked to change it he says all are like this and then refused to refund and started misbehaving as...
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V
Vipulgup
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not paying attention to my complaint

Address:131001
Website:www.coms.indianrailways.gov.in/criscm/home.seam

I was thrown by a tte from moving train on 14/05/2016. Train no. 12926/22926 paschim express at sonipat station. I complained to grp sonipat but didn't help me. Then i made my complaint on indian railways online complaint portal on 20/06/2016. My complaint no. Is w/wr/bct/[protected].
I complained after so many days as grp sonipat clearly refused to do my help.
My complaint is shown pending aby this site always. No action has...
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V
vkshingala
from Chhota Udepur, Gujarat
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Collection of parking fees in excess - bharuch railway station.

Address:Bharuch, Gujarat, 392001

Bharuch there are five pay and park facilities are working at present.
1. near our gate (west)
2. near in gate (west)
3. near parcel and railway police office. (west)
4. at right side of railway colony entry. (east)
5. back side of ticket window (east)
None of this parking has displayed contractor's name and schedule of parking fees. they are charging rs 10.00 per 12 hrs and issuing parking slip fpr...
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N
Naredh
from Noida, Uttar Pradesh
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Bike shifting from hyd to chandigarh

Address:500008
Website:Railway parcel

Dear sir,
I have booked a bike frm hyderabad to chandigarh on 1-7-16, it reached delhi on 3-7-16, but until today i. E. 9-7-16it is their in delhi. The very purpose of shifting bike through railways has failed. And still further im not to get d phone number of concerned person whom i shd talk regarding that. Everyone escapes by saying that is different department, atleast they are not giving d contact number of concerned department....
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G
gsmanni
from Agra, Uttar Pradesh
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Complaint related to parcel department

Address:Kanpur, Uttar Pradesh, 208014

Dear sir,
I am please to inform you that i had booked my scooty from kanpur for bareilly on 01july 2016, having scooty no. up78 cz1410 & forwarding no. [protected] by train no. 12469, which is expected to be delivered in bareilly on 02 july 2016. due to the irresponsibility of parcel workers of bareilly they had not unload the scooty & scooty reached to jammu by same train.
After requesting so many times to the parcel manager...
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G
gsmanni
from Agra, Uttar Pradesh
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Complaint related to parcel department

Address:Kanpur, Uttar Pradesh, 208014

Dear sir,
We are please to informed you that i had booked my scooty from kanpur have scooty no. up78 cz1410 & forwarding no.[protected] for bareilly jn by train 12469 on 01.07.2016, which is expected to be delivered to me at bareilly on 02.07.2016. but when i go to bareilly station for the delivery then the parcel manager of bareilly informed me that we had not unloaded the scooty & the scooty reached jammu by same train. we had...
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Address:Chhatarpur, Madhya Pradesh

Sir, I am defence personal, I have booked my scooter and 08 goods packegas (03- steel box, 05 PVC packets) at Jodhpur stn from jodhpur to jhansi as on 29 Jun 2016 as self luggage, I was reached Jhansi (Jhs) at 01 Jul 2016 and go to parcal room and asked about my luggage staff said "your luggage not reached you can check all platforms" I checked but till time luggage not reached, after one-day I went again luggage office but luggage not reached....
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N
NITIN ARSULE
from Pune, Maharashtra
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Refund of TDR for PNR 2118625264

Address:411033

Dear Sir,

I have file my TDR on 26 may 2016. Till date I have not get the refund of TDR.

[protected] This is PNR no of my ticket.
[protected] This is the TDR registration no.

We have contacted IRCTC, below is reply from IRCTC.

please confirm the refund status of the given PNR to IRCTC

Regards,

Nitin Arsule
[protected]...
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T
Tauseef Bhat
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Parcel booking delayed

Address:282008

Sir, i have booked a box with household goods from Agra Cantt Station to Nasik Road Station on 23 Jun 2016, under PRR no. [protected], but till date i have not received the box at the destination station. Sir i am a defence personal & i have kept my uniform items in the box as well as some household items. Now i am facing a lot of difficulty in running my day to day chores.
Sir plz do the needful & forward the box to my destination...
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P
popritam
from Pune, Maharashtra
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Parcel of 2 wheeler bike not received

Address:Nagpur, Maharashtra, 440012
Website:www.parcel.indidarail.gov.in

SIR,
sir, my friend booked my bike for parceling from NAGPUR to PUNE on 26/06/2016 sunday at 3.15 pm but after 3 days also there is no sms o[censored]ploading ma bike and even not showing any online status on www.parcel.indiarail.gov.in
PPR NO. :[protected]

PLZ INFORM ME AS SOON AS POSSIBLE : PRITAM : [protected]...
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M
Mredhula pradeep
from Thiruvananthapuram, Kerala
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Calicut railway station parking in fourth platform

Address:673001

I am a season ticket holder of Indian railway travelling between calicut and kuttippuram. As the train 56651 passenger train was late and my car parking duration was 12hrs and 7 minutes the contractor charged me 50 rs. Which means 20 rs extra for extra 7 minutes. The train which was to reach calicut by 6.15 pm reached by 7.00pm. I would like to know the parking rates of similar stations in india which stands in par with calicut railway station...
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S
Swapnil Narkhede
from Mumbai, Maharashtra
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Reimbursement of fc tickets

Address:Jamnagar, Gujarat

Self, Mr. Swapnil Narkhede has wild experience. I take out first class Cabin tickets, pnr-[protected] and now when i board the train today, 29th june 2016, its just simple second class seats without AC. Really surprising that railway charging Rs. 726 for single seat, Rs. 200 more fare than AC chair for such irritating arrangement. Its raining also.

Railways has to reimburse the money.

Rgds
Swapnil...
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K
Krishna K Shukla
from Mumbai, Maharashtra
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Late start & arrival of train 59317 ratlam ujjain passenger

Address:456331
Website:www.consumercomplaints.in/new_complaint

Train no 59317 starts from ratlam stn & terminates to ujjain. Earlier it was scheduled to run in between nagda & ujjain, but when it was rescheduled from ratlam, its start time & arrivals on in between stations are became very late. Complaints are given to drm & sr dom ratlam div but no action has been taken so far. Due to late running, several up downers including women employees & girls are arriving very late to their destinations which...
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