Indian Railways Complaints & Reviews

Hello there,

This is navin here, coming to the issue of complaint,

I booked my bike on 13th of august 2016 from itarsi jn to ranchi jn., but yet it have been not dispatched from there. I tried to reach the officials and they are saying that there is only one train which goes to ranchi via itarsi only once in a week. They are arguing that the train comes from ltt and it comes full of luggage and the cargo coach didn't open here.

Ofcourse this is not my problem, i booked my bike with prr no.[protected], paid for it, now it's railway s responsibility to make my bike available here at ranchi via any train via any station. It should reach to me in time.

If anyone reading this kindly look into the issue. I am in very need of my bike. Please take care of consumer compliance.

Sincerely
Navin aditya
Territory manager,
Kinedex health care pvt. Ltd.

Sirs,

On 20th august 2016, i had travelled by parasuram express (Train no.16650) from aluva to ferok on my way to my college. I was accompanied by my mother who was travelling to trichur by the same train. Our tickets bearing nos. B 00585543 and b[protected]Copies enclosed) were purchased by my mother from the ticket counter at aluva station.

Unfortunately, both the tickets remained in the custody of my mother who alighted at trichur station. On realising this mistake, my mother sent me a copy of the ticket to my mobile and i was left with only a soft copy of the ticket for my onward journey.

At shoranur station a tte had come to check our tickets and i had shown her the soft copy of the ticket on my mobile. Although i explained to her the actual situation and told her that i am a student proceeding to my college, she was insistent that i should produce the hard/physical copy of the ticket. As i was not in a position to produce the physical copy of the ticket she fined me for ticket-less travel and insisted on my paying up an amount of rs.350/-. Since i did not have ready cash, i had to draw the amount from the atm at kuttipuram and paid up the amount against receipt no. A q 0586888 (Copy enclosed). I also had to buy a fresh ticket for my onward journey from kuttipuram to ferok (Ticket no. B 20833333. – copy enclosed).

I request that this amount recovered from me by way of fine for ‘ticket-less travel’ (Despite my having the soft copy of a valid ticket) as well as the cost of the ticket from kuttipuram to ferok be refunded to me at the earliest. Further, i also request that the ttes be sensitised on the need for being a bit more considerate towards passengers.

Thanking you and looking forward to your early action

Yours truly

Barkath shamila a

I travelled by Ananthapuri Express from Tirunelveli to Chennai on 17.08.2016 and reached Chennai on 18.08.2016. I was in S12 seat number 27. The toilets in this coach was very bad. It was very unclean and stinking. One of the reasons for this is also could be insufficient water in the coach for all the passengers to use. There was a board outside the toilets that said I could submit complaints to [protected]. I immediately sent this number a sms with my complaint details. I got no response. I am writing this so that a better service will be rendered to deserving passengers in the future because we are paying for this service.

Request to railway dept.

The below trains starts from egmore within 15 minutes gap, on both trains, train number and all coaches are written like, kacheguda-egmore-kakinada will be written on both trains, so people are getting confused and getting confusing by this boards.

1. 17651- kacheguda express
2. 17644 - circar express

Please use the egmore-kacheguda for kacheguda train and egmore - kakinda for circar exp.

Thank you

User id : krox18
Date of booking: august 11th, 2016
Date of journey: august 12th, 2016
Dear sir,
I tried booking a tatkal ticket on aug, 11th 2016 and i clicked "book only if seat is confirmed"
But the seats were finished and my ticket was bot booked but rs. 1834.50/- has been deducted from my icici account. So, i want to know about the refund details asap.
Thanks and regards
Aman

Pnr-[protected]
Trn:12657
Dt:[protected]
Frm mas to sbc
Cls:3a
P1-b3, 32

I booked above ticket for travelling to bangalore from chennai by bangalore mail.

On[protected], i got fracture in my leg so i told my son to travelled to bangalore on my ticket with the proof of identifying as my son with proper id.

The ticket checked on duty in above coach, name unknow, got the chance of harrasing and harrased my son till mid night and finally allowed him to travel on same ticket and same seat number after collecting rs. 800-00
For the reason well known to him.

My son explained everything the reason for his travelling on my ticket but tc not want to take up any explanation and not made him to seat on the berth till he received rs. 800-00 from him.

This is total corruption and mental agony to innocents passengers in indian railways since many years.

Is there any remedy to stop such looting by tc. It is happening all over india and happening is each and every train and zone.

Indian citizen getting fool every day here and there and god knows when all this kind of corruption will stop in our country.

Hope this complaint reaches to an corrupt free officer and hope he will take an appropriate action and will try speak to me and update on
[protected]

When we all indian citizen will get azadi from corruption at all level from bottom to top.

Jai hind
[protected]
My 70 years young india
I love my country

Train no. 12311/ Howrah Delhi Kalka Mail is running late each and everyday. It is a sorrowful development for Indian Railways. Why can't Indian Railway take necessary action to improve train reaching times. Its my humble request to the Indian Railways to take necessary action for right time train schedule for the Mail / Express / Passengers train.


Thanking you.

As of now bidhan nagar road station (Ultadanga) sealdah section is one of the most important staion. Fr om here people can travel several important areas, like sector v, shayam bazar etc. But some galloping local train not stop at the stationduring the day time which creats big harrasment.

I there for request you to please make the nessesary changes so that all train coming towards sealdah station stop at bidhan nagar road station.

Dear team,

I am a resident of kalyan station and i have observed that for more than a month we are facing delayed local trains issue.In particular, i take a fast train of 12:53pm afternoon daily to go to my office but this train is usually 10-15 minutes late which makes me miss my connecting train to go to vashi. This is creating a lot of inconvenience. Kindly look into the matter.

Thanks
Xavier s.

Whenever passenger go for issue ticket or new pass employee of railway clerk told that take chain first or take after ticket i[censored] have chain.if we issue new pass its price 185 and if we give 200 r.s he give 10 r.s back and told that i[censored] have 5r.s chain then take back your 5 r.s.means we have to leave over money.also have rude behavior. Check name : B.B Mistry

Respected Madam/Sir,

I am submitting the below mentioned details for which so far no refund is made after contacting telephonically and mail .
Details :
As we have to travel Chennai on urgent basis .

I had booked ticket from Secundrabad to Chennai on 04 may 2016 travelling date 07 may 2016 Chart prepare WL all passenger did not travel.

Booking No :1

Transaction ID :[protected]
Train No./Name :17652/KCG Exp
PNR No :[protected]
Date of Journey :[protected]
Boarding :Kachiguda
Reservation Up to : Chennai Ignore

Cancellation Details:
Reference No :[protected]
Reason For : Waitlisted And All Passengers Did Not Travel.
TDR Status : CR Registered

Please refer :
Attachment 1 ( for ticket details )
Attachment 2 ( for TDR file more than 4 hours before the departure time)


I had booked another ticket the same day (07 may) travelling for the same set of passengers, Chart prepare Waiting list

Booking No :2

Transaction ID :[protected]
Train No./Name :12760/ Charminar Exp
PNR No :[protected]
Date of Journey :[protected]
Boarding :Hyderabad
Reservation Up to :Chennai Central

Cancellation Details:
Reference no :[protected]
Reason For TDR : Waitlisted And All Passengers Did Not Travel.
TDR Status : CR Registered

Please refer :
Attachment :3 ( for ticket details )
Attachment :4 ( for TDR file more than 4 hours before the departure time)


I had booked Third ticket the same day (07 may) Secundrabad to Tirupati travelling for the same set of passengers Chart prepare RAC all passenger travel to Tirupati

Booking No :3

Transaction ID :[protected]
Train No./Name :12732l SC TPTY SUP EXP
PNR No :[protected]
Date of Journey :[protected]
Boarding :Secundrabad
Reservation Up to : Tirupati
Please refer :
Attachment :5( for ticket details )

Please refer :
Attachment:6( all three tickets booked online on the same date of travelling and same set of passenger)

Attachment:7 ( Request mail send to IRCT customer care)

Attachment :8 ( Reply mail from IRCT customer care)

Attachment:9 ( Request mail send to GGM south zone Chennai and Secundrabad

You are requested to kindly look into the matter for delay and why refund is not made after a lapse of three months.

SMS for PNR [protected] TRN 11447 DT.[protected] was sent to a wrong mobile not associated with this journey.

On date 30/07/2016 i booked my bike(Passion Pro No. JH-03-14-D-2602) from Dehri-On-Sone (DOS) to Haridwar (HW) via Mughal Sarai JN. (MGS) on Luggage Ticket No. A314146 the parcel Officer at DOS station tooks Rs.500 extra for packing and loading and ensure me that my bike will be delivered wihin 4 Days of booking. From 2 Aug to still today i daily go for enquiry of parcel ( bike). I am too depressed and frustrate with India Railway Parcel Services, Please help me.

We, the daily passengers facing problem due to late running of local train during office hour. Distance of naihati station to sealdah station is 40 km. Schedule time is 1 hr 5 min to 1hr 10 min. For last six months, down train departs naihati at schedule time i. E. 8.30 am and arrived sealdah at 10.00 am. Again at the time of return during 6 - 7.30 pm, most of local train taking 1.30 hr.

I lost my bag while travelling in rajendra nagar rajdhani(12309)while travelling on 5th august in b3 seat num 6.it contains laptop, a book and a diary..the things are really important as such it contains importal documents..thanking in advance

If found plz contact:
Harit prasad
Ph num:[protected];[protected];
Add:airforce bawana station, qtr 4, type 2..

I had book my new Bajaj CT 100 bike as luggage from BLS to YPR JN via BBS on 24th of July, 2016 but till date I have not received my bike. In these days, I have visited YPR JN Parcel office thrice but they don't give any answer to inquiry and I am not knowing the whereabouts of my bike.

I am working at a Private Firm and suffering a lot going to YPR station frequently with no output. This is effecting my Job.

PFB the details:
[protected]-----
Bike Model : Bajaj CT 100, Alloy wheel drum brake 2016 model(Black Color)
Registration No: OD 11G- 5082
PRR No: [protected]
PW BILL/LT NO: SEPLA0426190

Thanks,
Bikas Ranjan Dash
Contact: [protected]
Email Id: mailtoer.[protected]@gmail.com

Subject: Complaint against RPF personnel, TC, Bail provider in seladah station for not providing receipt against Fine (because I guilt to boarded on ladies special train with ticket)..

Respected Sir/Madam (Whom it may concern)

I am very disappointed to inform you that today I was travelling from Dum Dum jn(ddj) to Sealdah(Sdah) at 09:05 am(Ranaghat Sealdah Ladies Special) with proper ticket, when I reached to Sealdah then some RPF personnel misbehaved and humiliated me and informed me this is a ladies Special Train (Matribhumi) and then charged rupees 500 as a fine but not provided proper receipt against it . Actually Sir I have no information about this train earlier and I got no any announcement given by Dum Dum station about train that it's a ladies special train. Actually sir, I am very hurry to catch my train and there were lots of male passengers boarding on that train. Sir, I was not getting proper information written on train that it's a ladies special. I know it's my fault to be boarded on train without getting proper information about it. I have given proper fine against my guilt but was not getting any fine receipt. When I wish to get receipt then they misbehaved and said go away otherwise I locked you inside the jail. I was very mentally tortured by them.

Sir, For your kind information, I convey you that in which rule of railway receipt not provided against fine? Sir, because I was guilt and I paid fine but it's my right to get proper receipt. I want to suggest railway to give proper announcement about train and must to write about it's specialty on body of Coaches (train Coach). Because most of the Indian people does not know more information about railway rules so, It's a duty of Railways that must to convey proper information to their passenger and proper announcement for types of train. Railways has no right to humiliate and embrassed the common Indian people who is ignorant about it.

I have no information about all the RPF personnel.

[protected]
Sealdah station(Platform no.-5)

Sir, I would like to say in your honor to take proper action against them otherwise I will take legal action against railway.If you not provide me right judgement then I have to go for consumer court or, judicial court against misbehaving, humiliating, embrassing and not providing proper receipt.

I am looking for your fast and positive response.

R.Srinivas
South Side Railway Outhouse No.366
Kharagpur,
Dist.-Mediniupur.
West Bengal-721301

Sir, i had booked my bike from bhopal to jabalpur on 31/07/2016 on 3:16 pm and when i was asked about the train i told it to sent via vindhyachal express but my bike is not yet recieved. I had visited jabalpur station from last two days daily but not getting correct information about my bike. I am so worried about kindly help so that i can have my bike
I had never expected such a bad service by indian railway. Please help me on this
Details are
Parcel way no. : [protected]
Bike bajaj discover
Owner :arpit singh kurmi
Mo:[protected]

I have filed the tdr filed against pnr number [protected] with reason party partially confirmed/waitlisted and waitlisted passengers did not travel. which was repudiated by the chief commercial manager/refunds wr due to reason, non travel certificate against wl/rac passenger not obtained in partially cnf family ticket as per the indian railways refund rules https://www. services. irctc.co.in/betadoc/amendments_refundrules_2406. pdf
Train 11466 jbp - somnath express. journey date 16.07.2016. i had booked 3 rail tickets for 2 ac in the above train. all 3 tickets were waitlisted at the time of reservation. however, on the date of travel 16.07.2016 after chart preparation only one ticket under my name was confirmed and the other two were waitlisted. hence, i alone travelled in the train.in the train i informed the tte regarding the issue. i was told by the tte that he will update the status against the passengers whose tickets were wait listed and i will have to file a tdr for the same and i will get the refund for those waitlisted tickets. however, the irctc/ indian railways has declined my tdr request on the following grounds "non travel certificate not obtained in partially confirmed family ticket" the tte on repeated request has not issued me a certificate and told me the he will update the status in the system itself and there is no provision of issue of non travel certificate. kindly help me in this regard.

Pnr [protected]
Date of journey 9 july 2016 7:20hrs
Tdr filed 6:19hrs
Sir i filed tdr for partially confirmed tickets 60 minutes before scheduled arrival of train i. e 7:20 hrs (lucknow)
The refund has yet not been processed and the reply i got was that my date of journey was 4july2016 however my date of journey was 9july2016. i have attached the proof for the same.
Kindly have my refund processed.