Indian Railways Complaints & Reviews

Today i have tried booking ticket in tatkal from www.irctc.co.in. while booking i got through till the payment option. i got message from bank that your amount has been debited for the ticket. after that site got slowed down and after some time showed message that the bank has rejected the transaction and hence booking is not done. when i choose other option of payment i. e. netbanking the same thing happened again.
After two transactions all seats got booked and i have left no option.

How come after receiving bank's message that amount has been debited the site is showing that it has rejected by bank?

A normal man is not able to booked tickets easily from site and they need agents to get confirmed tickets.
Railways are supporting this by not providing good services on site especially during evens like diwali or any other festivals.
I have not got tickets and not able to travel even if my travel is urgent and important.

ब्यावर औद्योगिक नगरी में काठगोदाम रानीखेत काठगोदाम ट्रैन का ठहराव नहीं होने से यहाँ के लोगो को गाड़ी का फायदा नहीं मिल रहा है. ब्यावर की आबादी लगभग 250000 है. माना की गाड़ी का फायदा नहीं मिल रहा है लेकिन रेलवे को कितनी राजस्व हानि हो रही है इसका अंदाजा रेलवे को नहीं है. क्या 2 मिनट गाड़ी के ठहराव से रेलवे को लाखो का फायदा होता है तो क्या नुकसान है विचारणीय प्रश्न है प्रतिष्ठा का प्रश्न नहीं

I was travelling from rudrapur to new delhi by train no. 12039. Pnr status - [protected]. My wallet containing cash and atm cards and all other important id proofs has been stolen. And no one was there to help us. Lastly filed a complaint in delhi police station.

This is ridiculous and shame to indian railway station

Kindly help!

Regards,
Shivani sharma

Hi...
Since last 2 years I m watching train no 14015 is getting late on avg 6 to 8 hrs everyday.
Today, I m writing this mail while waiting for the same train, which is standing at Utratia since last 3.5 hrs.
I Unable to understand why trains r getting late, where earlier this problem was not occuring. If govt has not capability to manage the things then resign, govt is talking abt bullet train, but they haven't skills to handle existing network.
I want to ask to Mr Suresh Prabhu & Mr Modi too, u people always talk big things, but ground reality is zero.
Plz take appropriate action to resolve such big issues i[censored] can.
Thanks.

We are travelling by palitana- bandra 22936 train of coach number b2 41 -45. The bedsheets and pillows provided are so dirty with stains of shoe steps, grease and others. It was brought to the notice of Mr. K.T. Chudasama the ticket checker and the train attendant.
Our PNR number is [protected] dated 2nd November 2016.
The problem was resolved saying that these type of bedsheets and pillows are provided to us

I lost my navy blue bag (written "The Hindu" on it) in Hampi Express on 1st Nov 2016.
I was travelling from Hospet to Bangalore, I had lost the bag on reaching Bellary station.

Coach : S8
Seat No. :72
It had clothes, money approx. 3500 & one book.

Name: Ranjith G
Contact no. [protected]
Please call if you find the bag.
KINDLY DO THE NEEDFUL.

Sir,
My ticket no82264038, 82264039 date 14 oct 2016 i want to return sasaram from bihta by train no53211up but this day train cancelled by department, than go to ticket counter for return this ticket but anil kumar tiwari booking staff not good behave with me nor ticket return. anil kumar tiwari proudly told when looking me and said inot refunds your ticket you go here until i beat you. enclosed ticket copy

Yesterday my daughter boarded train no 04411 from lko-ndls at 21.25 at b4-12. train left on time it reaches ndls at around 11.10 instead of 06.00. the train no 12229&12429 which departs from lko at 22.10&23.25 overtaken 04411 and reaches the destination on time. the railway charged around 25% extra fare for 04411 and can't arrange to reach at ndls in time than why they are charging extra fare. my daughter misses his office and got loss of 1day salary and mental pressure. i am going to file a case in the court. please enquire the case. mahesh panjwani, lucknow. mob-[protected]

I have booked bajaj pulsar motor cycle as luggage in train from ndls to ldh (prr no. [protected]). i had confirmed ticket for the train no. 16031- andaman express (pnr no.[protected]) dated 28 oct 16. the loader refused to load the luggage in the train and said the luggage will be loaded as per their convenience and choice of train.
He left the luggage on platform no. 5 new delhi and left and did not load the luggage in the train,.
The luggage is still at platform no. 5 and is not loaded in any train.

I have booked it as luggage as i was in urgent need for it to be delivered to ludhiana.

Who is responsible for my luggage which is dumped at platform no.5 and when will i receive my luggage as i have booked it for 28 oct.

Following tickets are lying non-refunded:
Cancel'n id pnr no train# from - to refundable amt (in rs) cancel'n dt (2016)
[protected] [protected] 14623 cwa - dee 2190.00 14.10.2016
[protected] [protected] 12925 ndls - beas 1290.00 14.10.16
[protected] [protected] 59385 amla - cwa 600.00 14.10.16
[protected] [protected] 59385 amla - cwa 600.00 24.10.2016
[protected] [protected] 12838 nzm - amla 1990.00 24.10.2016
[protected] [protected] 18238 beas-nzm 1100.00 24.10.16
[protected] [protected] 59385 amla-cwa 600.00 27.10.16

I and my sister started yesterday from chennai central railway station ie on 26/10/16 at 11 pm dhanbad express 13352. as we have general ticket we requested ticket collector to give 1 or 2 births by taking extra fine since my sister is not well. he alloted births to few gents but he cruelly asked us to get down the train. though many seats are left vacant but still he said he won't take money and he is not ready to allot seats for us. please consider this complaint

An Information to the Honorable C M Of Kerala and Honorable Railway Minister
Sir, I was travelling with my wife from Pune to Ernakulam South. We reached Trissur Station on 18th Night. I took another ticket to Kottayam and entered in (16348)Mangalore to TVM Exp at 9PM. Soon the TT in sleeper coach came and shouted at us and wanted us to get down or go to A C compartment which is 3 compartments away. I told him we are 64 year old and wife is sick and we will go to that side in next station. He would not agree because another two more passengers are waiting for him. I went to AC compartment to find out from that TT about the seat. He agreed to give the seat and said it costs Rs.990/ less Rs.120(ticket price) ie Rs.870 to Kottayam in 3rd AC. It was only 760 rupees were with me. I told him I will bring money which is with my wife. I was pulling my 2nd bag from SL coach, , that two passengers were grumbling that TT in (sleeper coach) took so much money and not given the receipt. Its just because we were watching them, he was irritated and asked us to vacate his compartment immediately . Any way I came to 3rd AC coach, I said I have the money. He said he will come later. For almost two hours he did not come to us. When we crossed Ernakulam town, he came to us & asked the money. I took out all the money in my pocket ready to count as it was change. But he did not wait, just took Rs.500 note and waking off. Suddenly I realized he is not going to write the receipt. But still I asked him we are senior citizen. He said it will not be applicable and just walked off to the other coach. If I had asked the receipt surely he will make problem for us since my wife was sick and night at 1 AM. And these two TTs are old and the corruption is habituated in them. But I saw some younger generation who are dynamic in allotting the seats in really compassionate way. Sir, Its shocking that these old corrupted TTs still exists at a time Honorable CM of the state is all for Zero tolerance for the corruption, these two TTs are busy in collecting the money illegally. Now who lost the money- As a passenger I lost Rs.500 and the Employer (Railways) lost Rs.870. The gainer, these two TTs - that is besides they get their salaries. We know you are Dynamic and Practical for you are a future thinking and planning. Please Sir, Do away these paper reports and introduce electronic media at least for every passenger could read. Also please find out how much these both TTs collected on their duties and their total assets and announce in the media, so that other TTs will reduce such low begging in the Year 2016 at a time honorable Railway Minister planning about High Speed Trains for the country.
My PNR No from Pune to ERS …..[protected]. On this ticket we came from Pune ie 2nd AC.
We will be very happy to submit our ticket fare difference since We practically travelled without 3rd AC ticket but still we had normal EXP ticket.
Sincerely
Stanley Jason Panga
[protected]; [protected];[protected]
[protected]@hotmail.com

Hi i have booked my parcel from khandwa to vasco on 06 oct 2016 with PRR no 627454..as i was aware it will delay to due sluggish service of rsilways and most probably it will reach to me upto 12 oct 2016 ..but now today is 23 oct and my parcel still in pune only ..no one is responding from pune station (no one is picking up the parcel office telephone).kindly help me as this parcel is for my party function which is on 26 oct 2016..my full planning and function going to b spoiled if i did not get this parcel ..kindly tell them atleast send this to madgaon station only..

Ticket checkers of misbehaved & treat as a 3rd degree, they beaten me more inside the common room of ticket checkers then they wroten an application by me and against me. I was alone that time among ten people.

I was gone to drop my colleague at Nizamuddin railway station at 22/10/16 time 13:15, I was being late so I can't taken platform ticket.
I was returning after the drop my colleague then your ticket checkers treat me as a bad man enough beaten me.

So please sir I want justice..
That type of behavior is not good for a gentle man..
I can't understand that to myself.

Please sir care about me.

They threatened me, they told me your life will destroy ...
Or o mujhe Jaan se Marne ki dhamki de rahe the ki goli mar dunga. Jab Maine bola ki mai complain karunga to unhone mujhe bahut mara or vo mere se apne favour me ek application v likhwaya. Mai Akela tha isliye dar ki vajah se likhna para unke pitai ki wajah se mere Kan ki jhilli phat gaya h or Puri body me kafi pain ho raha h.

Or mai khud Ko v nai samjha pa raha hu ki mai kya karoon.

So please ... mera help kijiye .

I have came to reservation counter of guwahati railway station around 10min before.
I was asking for reservation FORM from counter no.1 and OFFICER which was there is abuse me . He is TOTALY DRUNK AND and was chewing tobbaco.
He came to me like he will beat me if I 'll not listnto him.
I was just asking me that PLEASE give me FORM so that I can book my ticket .
There will be 5-6 more persons who

Hi,

I have booked a ticket on 10-Oct-2016 for my personal work in Bareilly. I took a tatkal ticket for my journey of Lucknow to Bareilly in Amritsar Mail, dated 12-Oct-2016.
But prior to departure of train from Howrah at its origin, I got a message from IRCTC stating that your train is reschedule for more than 10 hours. I have to reach bareilly on the same day at evening which is not possible with current status of the train. So I decided to cancel the ticket and filled a TDR of my journey. Now I have checked the status of my TDR refund on IRCTC portal, which state that (TDR Status : CR Repudiate),
Reason for TDR Registration Failed: Not an E ticket

When I have booked it from IRCTC website, then how you can give such reason that its not a E ticket, while the print of ticket itself says its a E-ticket.

I would like to know from Railways when train has reached Lucknow with delay of more than 10 Hrs. why you guys will not provide me the refund.
I have the snapshot of indian railway running status of train for your reference, which I am attaching with the mail. Please find the below detail:

Transaction ID: [protected]

Train No./Name: 13005/AMRITSAR MAIL

PNR No [protected]

Date of Journey: 12-Oct-2016

Ticket Type:E-ticket

Booked through User Id - jairai22

This is railway challan for excess luggage carried by passanger
1. Mistake no 1 highlited in red colour the employee of railway
Not even know the time shedule am and pm. The challen was made at
2 pm afternoon time and the fool uneducated railway employee had mentioned
It 14:20. Its correct but i want to say him its not am its 14:20 pm sir. The challen was made of
Excess luggage just carrying a d cut bag i that maximum luggage was less than 5 kg that too travelling in luggage compartment
I want to ask railway
On a normal ticket its mention the 35 kg luggage is allowed on normal ticket. The person who had made challen
Had said to stand on weight machine with luggage and shown me weight of 55 kg with bag of 5 kg and made the challen of 20 kg excess with the weight of person carring luggage had highlited in blue colour. The tte person and badlapur rpf answered
The day u shown ur power by badlapur rail roko andolan which was happend on 12 august 2016 at badlapur. The rpf and tte said now se railway power. I ask railway is this the way to harress the innocent for the mistake of railway. I want to ask
Railway what should one do when the persons actual body weight is 80 kg should he carry luggage for excess body weight or should he purchase
3 tickets (35 kg x 3 ticket) i have literally seen the un necessaryly the tte of badlapur standing in friont of luggage compartment and haressing the passangers carring luggage in luggage compartment and looting the public of badlapur my request is to railway that please don’t harress the innocent people i[censored] have a power even we can show the power as u seen the badlapurkar at rail roko please find the person wo had made the wrong challen and giv him warning

Hello,
I am sending emails to [protected]@whaaky.com for my refund but not getting any response. My order no s[protected] for which i send the faulty product twice to whaaky address on the assurance that will get the refund soon.
I got the email from whaaky dtd 10 oct 16 that they will initate the refund in next 5 days, than got the email again on 13 oct 16 that will update the account soon. But on 15 oct 16 got the email that will get the refund in next 10 days. Moreover as per their committment my mobile is not been recharged with the said amount. Neither any one from their team is calling me. Really a pathetic service & will never purchase or refer any one to buy anything from whaaky onwards.

Dear sfir,
I was travelling in mondor express dated19/10/2016 pnr no.[protected] coach no. s10, seat no. 69 & 72. my two trolley bag stolen b/w patudi & alwar jn which contains one laptop, and clothes. i visited to jodhpur rpf they suggested me you have to file online fir for this. i request you to please have a look in this matter & do the needful.
Thanks & regards.
Raja mohan jha
[protected]

On 15th october 2016 our family group of 10 members traveled to bangalore in 3ac from varanasi. Till 16th afternoon the toilets were not cleaned and also dustbins. Only after making oral complaints it was done at guntakal station. Especially green toilets were stinking with smell. It was felt that green toilets are not at all worth. For a long journey of about 51 hours, the train had no pantry car and even getting drinking water was very difficult. Even coaches were not cleaned properly throughout the entire journey.