Indian Railways Complaints & Reviews

I have always observed that seat mafias enter the general compartment of express trains and force the people to vacate the seats for them. If they do not comply, they beat up the people. Also daily pass holders force the common public to get up from their seats in general compartment. This has made the train journey like journey to hell. This problem is there in every express train.
I request the police to arrest all such mafias and...

I was a passenger traveled by train no.16382 doj 08.10.16 via trvl to cstm having electronic ticket availed by my computer. To save paper and to make more eco friendly the railways had the option not to print but to have the text message through the approved mobile. But when i reached cstm the tc asked for ticket. I was not able to open my mobile text message which was my ticket due to unavailability of plug facilities to charge since it...

My father was travelling from train no. 18425 from angul to durg on 09/10/2016. Arrival of train at angul was delayed to 2 hours it came at 00:40 hrs after boarding train he found a lady was sleeping with her child in 2AC seat which was my fathers seat while asking to leave that seat her husband started to fight with my father. While asking TC he was also supporting that lady and her husband. My question is how TC can allow a passenger without...

From: sri alik kumar bhattacharjee, 44, bindubasini road, p. o. bhatpara, dist. north twentyfour parganas, west bengal, pin.743123, mo.[protected] email: [protected]@yahoo.co.in the chairman railway board rail bhavan, raisina road new delhi - 110001 sub. vindictive attitude and negative motivation of the of divisional engineer co ordination eastern railway sealdah in maintaining a specified standard gap between railway platform and the...

To
The general manager,
South central railway,
Secunderabad.
1. Travelling mmt’s train in 1st class has become a biggest nuisance.
2. Travelling with uts ticket has become another biggest nuisance.
3. Rude attitude of tt


A rush hour or peak hour4 is a part of the day during which traffic congestion on roads and crowding on public transport is at its highest. Normally, this...

We are ostressfu and waiting for same train at vasai road since last 5 hr. And still no confirmations that how much more delay is train..
There no announcement also there.
In such a delay case at least railway should send SMS for the delay. Like flights. That the only thing I can expect from Indian rail. So that in such big delay case a person can wait at home and leave according to train time.

This is very economical...

Hi,
My name is aviral khullar. I had booked a ticket from allahabad to anant vihar terminal (Pnr no. [protected], train no. 12487, seemanchel express) dated 16th september 2016 (Train no 12487, scheduled dep 11.50am from alld and sch. Arrival at anvt 21.00 hrs). I had a international flight from new delhi on 17th september morning at 7am to ireland.

The train was running late around 8.5 hrs and because of this i had...

Dear sir,

Train no:09459/Suvidha train getting delayed non described manner today.

My pnr: [protected], waiting in East Stn for more than 1 hrs and no idea it will reach my destination CAN at what time.

In your booking portal refers that no much delay for special trains and I payed almost 3 times of other train. This is for sitting in waiting room with urine smell.
Please take any premium...

In every day I used to travail in EMU coaches between Rishra to Howrah in Howrah main line section. I'm the holder of Monthly session ticket between the said stations. But every day throughout my travelling I used to face traffic problem between Liluah Carshed and Howrah station. So many times the train used to standstill in most of the "signal points”. Most difficult condition is the time it will take to travel between Rishra to Howrah,...

We are sr citizens of 64 years old. We have booked tickets from mathura to bathinda vide pnr. [protected] for dated[protected] and have been allottedd upper birth &is tottaly unjustified. How persons of 64 years will go to the upper seats. Look in to and suitable instructions so that sr citizens may not suffer. We have been allowed seat 59, 61, 62. Pl allot lower birth to us...

I am a daily passenger in Sealdah-Laxmikantapur local . Now a days the trains are running very late. where the trains take maximum 15 minutes from dhakuria to sealdah, there for two months the trains take 25 to 30 minutes. The passengers like me who do job in private office facing a lot of problem to reach the office. Please do something so that we can continue our life journey....

I booked an e ticket for train no 16382/ cape mumbai exp from kayankulam jn to pune jn on vide transactin id [protected] and pnr no [protected]. date of journey was on 28 aug 2016. on 28 aug 2016 the train diverted and train not touched the boarding station, hence the ticket was cancelled on 28 aug 2016 vide tdr transaction id [protected]. refund of the above ticket is not yet credited to my bank account. it is requested to refund the...

Dear sir,

I am asish biswas a resident of alaipur, nadia, west bengal.
I am a daily local train passenger. Our railway station name is madanpur (Mpj).
Please note that, we are facing huge problem due to non availability of local train in the morning time.
In the morning, there is a huge gap between train timing (43 minute). Also, there are no through train in between this timing. This time is prime office...

Hello sir,
I have booked a ticket on 8th march 2016 in shaheed express for 1st july 2016 from delhi to siwan jn.
But due to some reason train diverted from boarding station (Delhi) at last moment.
Then i filed tdr online (This ticket had been booked online.).
But now it has been over 90 days but i didn't get my refund yet.
I called to railway customer care where they gave me a phone number which is [protected].br...

Today i went to tambaram station to drop my relatives by car.When i try to park my car station one perison came and demanded 30 Rs for praking charge which is very high because i only came to drop my relatives will take 30 min
I need to take platform ticket as well

The persion speaking very rud..they are from private and telling we got tender from government

Where to raise complient against this...

We were traveling from Hyderabad to Ernakulum on 28.10.2016 in Sabri express 17230 we boarded the train at Secundrabad Pnr No :[protected] coach no B2 and seat no is 34, 35 and 38. At around 11.30 pm to 1.00 a.m. probably between Renigunta and Chittor Town station we found purse was stolen. There was neither any attendant nor any RPF in the train. We told the incident to the T.T. named M .Babu first he denied to register the complain by saying...

Last year 2015 a train from airport to najerhat has been withdrawn after running last five years.in news paper itis clearly written that as no. of
passwnger is less and railway incur loss this train has been withdrawn. for your information this train was the first train in the cercular rail
route in sealdah division. just like me there are almost 10 to 15 thousend passengers depend on the train. after withdrawn another train...

Passenger mantels hursmedear
Western rail passenger hursment for rail way journey train no 12197 tc name by om prakesh case details are for tax recipient not give others then money demands for with out ticket journey i'm daily up& down guna to ashok nagar distance for 45 km only & i'm mst holder but one day expired mst journey date[protected] please my complaints urgently action & return my mony legal enquiry for rail way sttaf that...

It is always observed that 22927 lok Shakti express comes at andheri station at 8 pm is always dominate by local passengers from local passengers from palghar to dahanu over reservation passenger. They are very rude and always occupy the reserve seat and denying to vacant when reservation passengers comes. They sits in coaches like S1, S2 and always misbehave with the reservation passengers. Yesterday one incident took place at S2 that one...

Sir,

I was travelling from New Delhi to Ratlam Rly. Stn on 28/09/2016 from 22210/BCT Duronto Express in second AC (coach no A3, berth no : 31), PNR No: [protected] for official Tour. My Laptop along with other personal belongings got stolen probably after Kota station during sleeping. I observed the same in the morning about missing Laptop bag and other personal belongs. I complaint to TTE who was sleeping in FC AC compartment...