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Indian Railways Complaints & Reviews

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Last updated Mar 2, 2024
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Indian Railways reviews & complaints page 201

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S
shyam Barnwal
from Surat, Gujarat
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Refund not processed for failed Ticket

Address:Pune, Maharashtra, 411045

Hi Sir/Madam,

My name is Shyam Barnwal, I have booked a train ticket from Pune to Durg dated, 23/06/2016 with Transaction ID is: [protected] and have been charged Rs.569.50 successfully from my Icici Bank account, although ticket has been failed to book online.
I have attached the screen shots for the same.
I have mailed to IRCTC care regarding this but there is no response from them yet as when I will get...
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M
mdfiroz67
from Gurgaon, Haryana
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Parcel ka rupya jiyada wasula gaya6

Address:Mumbai City, Maharashtra

Sir. Hamne ek purana ferizer book kya bhagalpur (Bgp) se lokmany tilak (Ltt) rasid no/0192868. Date.16.06.2016/bhagalpur station par wajan kya gaya lambai chudai napi gai/uske bad adhikari ne 1185 ruya ka rasid bana kar diya/jab saman lene gaye to (Ltt) to parcel adhikari bole 335 rupya aur dena hoga/hamne pucha kyon to bole wajan jiyada hai aur lambai chudai bhi badh gai hai/hamne kaha rasid bana ke denge/bole han aap ko 135 ka rasid mile...
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Address:Jodhpur, Rajasthan, 342001
Website:pgportal.gov.in

Dear Sir,

Kindly please note my grievances for refund of rail ticket, find attached rail ticket for travelling in 3rd Ac from Ahmadabad to Bhagat ki kothi (Jodhpur) issued at Basni rly station vide PNR[protected] in favor of following passengers- 1. Mrs Aruna saboo F56 WL 23/15 Ticket not confirmed till departure of train 2. Mrs Purnima Lohiya F60 WL 24/16 Ticket not confirmed till departure of train As above ticket was not...
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K
Kishore Das
from Mumbai, Maharashtra
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Water bottle price

I am Kishore das.I am a passenger of koaa hdb sf express train.When my train stop at malda town..I went to a railway food shop ..and the owner if the rail ahar shop charged 20rs of a bisleri bottle .after a little enquiry i saw that he took 5rs extra from all people..sometimes he also gave them non branded water bottle and took 20rs.owner name of the shop is Kamlesh yadav.shop name rail ahar.please take some action about it..they behaved...
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S
sac06666
from Mumbai, Maharashtra
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Wallet lost

Address:Thane, Maharashtra, 401209

Sir

I was travelling from virar to andherion dt 16.06.2016. I have lost my wallet (Inside driving licence & my dena bank atm) near nalasopara station.

Please issue me complaint copy urgently. Because i am apply for second copy of driving licence & new atm.
Any help in this regard is highly solicited sir.

Add: d/204, baba ragency building, ostwal nagri, near us accadamy school, nalasopara...
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Today at 8.30 am, I brought 3 tickets from Kolkata station ticket counter for Kolkata-Haldibari-Intercity Express bound Rampurhat. We asked the the person in the counter several times if the route was changed of the train. But, he confirmed very confidently that there is no Change in routes and gave us ticket printed via dunkuni bound rampurhat. But after crossing Bandal, I have just realised the train is not running in our expected route....
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N
nits20
from Chennai, Tamil Nadu
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Parcel not received yet

Address:Bhopal, Madhya Pradesh, 462043

Hello sir, i have booked my bike from bhopal (Bpl) to new delhi (Ndls) and booking number is — [protected].
It is showed that the bike has loaded in train at 06-jun-2016 07:16 and the train name number is — 18237 and train name — chattisgargh express.
But still i am not receive my bike parcel. I visited both the station parcel office (New delhi and h nizamuddin) but there is no update on this.
It is hardly 1 day...
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S
smartram
from Mumbai, Maharashtra
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Im complaining on railway police on ltt. They are embarrassed me..

Address:Mumbai City, Maharashtra

Im a common man and im going to samalkot junction by the central railways, and im waiting in. Waiting hall for my train, which is coming 6:30 am.In the morning... Vsk-ltt.
In this time. My friend and me was sleeping at waiting hall, and after two bloody police officer's came to me., and said get out of here., its remains very very embarris to me. I was complainting higher authorieties of this matter, why the hell the indian police...
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S
suraj vir
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Cooler not deliver

Address:Visakhapatnam, Andhra Pradesh, 530014
Website:indian consumer complaints

Sir,
I suraj kumar My PPR no -[protected].and pw bill no -0428267.booked on 23/04/2016 vskp to jmp .and item loaded in train no 18048 on vskp 29/04/2016.cooler reached hwh on 29/04/2016.than cooler loaded on 01/05/2016. In hwh rajgir passenger train.than after cooler not unload on jmp station.sir I request to you provide my cooler or cost of cooler....
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Address:482001

I and my wife were travelling in AC-1 (HA1 - F Coupe) Jammu Rajdhani - 12426 from Jammu to NDLS on 5th June 2016, with PNR No: [protected].

The Bathroom of HA-1 bogie (towards engine side and on left) was fully occupied by the items and material of the food vendor. I asked the vendor to vacate the bathroom so that we can take bath in the morning as we had to directly proceed from railway station to Delhi Airport to catch flight...
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T
Tukai Bose
from Delhi, Delhi
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Irregular timing of bongaon line train in sealdah division

Address:Kolkata, West Bengal, 743263

Respected Sir,
It was too much disturbing that we, the daiily passengers of Sealdah- Bongaon line facing every day troubling for irregular timing of train.Everyday the train of office time at least 15-20 mins late which is uncomfortable and irritating. our request to you sir that please find the solution and solve the problem.

Thanking You,
Abhishek Bose...
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B
Biju laskar
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Till date not Received my parcel

Address:560017
Website:west off the railway parcel department

I have parceled my Bike (KA-03-HX-9448black, HONDA Dream neo) from Bangalore contument to Guwahti on 16/04/16. But till date it is not sent by indian railway. sir, i would like to knew how much more time it will take.. please consider this complain..
I came everyday in guwahati parcel office but thay people say I can't do anything you can go to head office. But agry for that two days I meet Mr.N.R cell in guwahti head office maligoan...
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S
S.Jeyakodi
from Kolkata, West Bengal
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Refund for online ticket

Address:Tiruchirappalli, Tamil Nadu

Self travel from west bengal to tamil nadu on 16-05-16 pnr no [protected] (Src to tpj) and reached at 18-05-16 on 1.25am. Suppose to reach by 22.20pm on 17-05-16. I have booked from tpj to rmd on 18-05-16 at 0.15am, due to late arrival of src by 3hrs, i could't catch the train and also approched mr. Robert franklin to make necessary arrangement to go by another train and he directly refused. Finally i lost my train fair and traveled by bus...
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A
Akyl Viswanathan
from Varanasi, Uttar Pradesh
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Parcel not received yet

Address:Jalandhar, Punjab, 144401

Sir
I have sent a parcel from Jalandhar city to kozhikode on 28th May . But till now there is no update about my parcel. I have called kozhikode parcel office but they told me that there is no parcel from jalandhar yet. There is total negligence from jalandhar parcel office . They are not even picking calls. My parcel was supposed to go in 29 May on Amirtsar kochuveli express .but they didnt sent it in that. They have charged me a...
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Address:607003
Website:None

Cuddalore port junction (Cupj) is not having compartment display in platform and no lights near unreserved compartment during night time. So that the passengers not able to feel safe during night time in railway station. There were no railway police for that station. Kindly do convenient for passengers.

This is an social and public welfare complaint. Kindly do the needful....
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K
khnbilal28
from Surat, Gujarat
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Poor services and bad behaviour of railway staff

Address:Mumbai City, Maharashtra, 3959009
Website:www.irctc.co.in

This message is dedicated to MR. Suresh prabhu sir.
I alongwith many other passengers are having very bad experience with the newly launced Special train no 02597(GKP to CSTM).

I went from Surat to Mumbai to receive my family and when I reached CSTM station I get to know that the train is 5 hours late and will not arrive at CSTM instead it will arrive at Dadar station. So I went to Dadar station and awaited for the train....
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Address:3800054

Hi,

I have parcel my bike from pune to ahemedabad. I am wating for any dispatch or receiving message through phone or sms. But no intimation from railway parcel department and when i go for inquiry they said bike here last two wk you have to charged 3200 rs, when i asked why i have to pay these charges because i not got any intimation through phone call or sms. They said no such facility here in railway please pay money and...
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S
Saran2013
from Changanacheri, Kerala
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High pricing of soft drinks at stations

Address:631001

Sir, i purchased a half litre pet bottle of mango soft drink on the 5th platform at arakkonam railway station on the evening of 25/05/2016. It was actually priced at 35rs only. But the stall owner said its 40rs. When i asked why the high price instead of 35rs. He did not reply but simply said its 40rs only. I would like to lodge this as a complaint. Many food items at railway station stalls are priced high than the printed price. Kindly look...
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Address:700089
Website:indianrail.gov.in

Sub: Repudiation of TDR filed against the PNR No. [protected] Cancellation ID [protected] Registration No.[protected] dated. 08/01/2016 and reopening of the same

Sir,

I had filed a TDR against the PNR . No. [protected] for train running late by more than 6 hrs and the departure time was file so absurd ie. 3.30 hrs in morning in the winter season, passengers could not travel and filed TDR approx 12 hrs before...
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R
rajesh kumar bangar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My family luggage not delivred my near stn jrc

Address:144801
Website:irctc

Sir maine bhuj gujrat se train no 14322 bhuj barely ex me 5 luggage book kiye the with mc no pb 08 bn 6641 bhuj se jalandhar cantt ke liye detail-date 16/5/16 train no 14322 pnr no.[protected] bhuj brely exp me 5 luggage book kiye hai jo ke abhi tak mere stn jalandhar cantt nahi pahunche...via delhi train no14033 jammu mail pnr [protected] yeh hamara pnr no hai jis me hum ne saman book kiya tha jo abi ta nahi pahuncha help me please...rajesh...
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