Indian Railways Complaints & Reviews

I had booked online from Bangalore to Kolkata in Howrah Yashwantpur AC Express for myself aged 64 and my wife 48 years.Both were allotted upper berth no 31 and 32 in coach no B1.I am suffering from joint pain high blood pressure etc and my wife is a patient of back pain.We faced tremendous difficulty in the journey. I was shocked to see that many young men and women were occupying lower berth in the compartment.

Hi/To whom it will concern,

Even if we will select for Bedroll and pay online, its no showing through SMS. So to get that facility again we need to take printout of the ticket, which is against usage of paper policy and also hectic. Otherwise we need to pay once again manually which is going to personal pocket.

Authorities on board are aware of the issue very well as they are frequently seeing this type of issue. Then why Railway is not taking any action??

Note: I faced this issue several time in Puri-Yasvantpur Garibrath Express (22883/22884).

This is fraud site and when we complain on this site. We imidiat recieved a call from fraud person he gives asurance about help than he taken information about bank acount and debit card nomber and he use this card about his payment getway to site www.payumoney and recieved maney from our acount. And trying many time. I gave all information to cyber crime branch with his mobile numbers (Perhaps fraud no.)
So aware about this site.

Sir,
Most respect fully i beg to say that i have no platform ticket due to lake of time. The tc boy take me to room and fined me 295 rs . Then i say him that fine is 260 ...he refuses me and fear me that i make a case send to you in jail ...then i fined 295 ...i want to say that. ..his behaviour isnot good. ...all person are not same ...so plz...1 thing more मेने उससे उसका नाम पूछा तो बोला नहीं बता रहा उखाड़े जो उखाड़ लेना और जा यहाँ से
स्टेशन दुर्गापुरा (जयपुर)
दिनांक 29।8।16
समय 6.00 बजे शाम को

Respected sir

I mathew j booked 4 goods parcels from surat to kasaragod (Kgq) on[protected] in train no.16333. Prr no.[protected]. Pnr no.[protected]. These parcels are not delivered to me till date. As i needed them urgentiy. I am not able to track the goods. Therefore i request you to kindly arrange to track and send them to kasaragod immediately.
Hope you will take immediate action on this.

Thanking you
Mathew j
Mob [protected].

I had booked tickets and its transaction no is [protected].

Train was more than three hours late so I catch another train and paid amount for another ticket.

When I fill TDR It was rejected as they have rule that TDR should be fill before train departure.
what a joke
At that time I do not have internet connectivity and not able to fill TDR. Indian railway is not providing internet facility at station. How can I fill TDR before train departure as I come to know that train is late when i Come to station.

Kindly do some needful is possible to change the rules

Sir,
I have lost my bag in train no.64471. Its last station is panipat. I board the train from sabzi mandi railways station and deboard at sonipat at 19:30 on[protected]. The bag was sky blue in color with stylish cartoon prints. The handle of bag was brown in color. There were cloths in the bag and a small water bottle and one blanket of red n white color. Please let me know if found.

Thanks & regards
Preeti Arora
[protected]

Hi,

Today I am travelling from Nanded to BENGALURU train no 16593 dated 27Aug 2016. The coach condition is so bad where it's not able to sit and sleep. Everything is broken like water bottle stand, storage nets, charger points and so on. The washroom are so dirty where no one can go to it. Railway keep increasing the fare of trail ticket but service is so bad, coach condition is worst. Please replace these coaches with better one.

Thanks
Mahender

I parked my vehicle at chandigarh railway station parking on 8.6.16 5.30 pm for my onward journey to new delhi. The rate is rs20/- per day. I was told to deposit rs.60/- as parking fee for the period from 11.30 am 8.6.16 to 11.30 am 10.6.16. I was told that it comes out to be three days whereas it was two days. 8th to 9th and 9th to tenth. But the person charged for three days saying that it is three days, thus overcharging.

Dear sir, i was presently traveled from siwan to anand vihar by lichvi express on 24/08/2016 in 2ac coach no a1, seat no 46 & 44, pnr no -[protected], my american turism tolly bag was stolen away in vanarsi station. i have contact to tte and told him about this incident but tte sample told what i will do, even they have not given fir register to write complain.in that bags some of my valuable thing worth amount 50000 lost.
I know it will be very hard to recover by indian railways but i want to punished tte & coach attendant, they have not help me on that situation.

Truly yours
Baby bharati
[protected]

Sir,
we have booked our parcels on[protected] from new Delhi to Guwahati of 10 Nags. which LT booking no[protected] .our parcels are not loaded yet but others parcels are delivered to thear destination like it LT booking no- [protected] which is booked after our parcels, on[protected].
sir, it a sequest u to do something on it because i have having loss during this
Thanking you.

Hi all,

My name is Piyush Kumar s/o shri jeewan prakash.my father along with my mother and younger brother were travelling from Bhopal to new Delhi through Tamil nadu express(12621), pnr-[protected] on 23 August 2016.they accidently lost one of their luggage (navy blue school bag) behind the lower berth no 17, 18, 20, coach s2, sleeper class.the bag contained of brand new skechers shoes worth rs 3600
Along with 3 10th standard guides and some namkeen packets.you are kindly requested to contact us in case you find any such luggage on the following No's.
[protected]
[protected]
[protected]

Regards
Piyush kumar

Hello there,

This is navin here, coming to the issue of complaint,

I booked my bike on 13th of august 2016 from itarsi jn to ranchi jn., but yet it have been not dispatched from there. I tried to reach the officials and they are saying that there is only one train which goes to ranchi via itarsi only once in a week. They are arguing that the train comes from ltt and it comes full of luggage and the cargo coach didn't open here.

Ofcourse this is not my problem, i booked my bike with prr no.[protected], paid for it, now it's railway s responsibility to make my bike available here at ranchi via any train via any station. It should reach to me in time.

If anyone reading this kindly look into the issue. I am in very need of my bike. Please take care of consumer compliance.

Sincerely
Navin aditya
Territory manager,
Kinedex health care pvt. Ltd.

Sirs,

On 20th august 2016, i had travelled by parasuram express (Train no.16650) from aluva to ferok on my way to my college. I was accompanied by my mother who was travelling to trichur by the same train. Our tickets bearing nos. B 00585543 and b[protected]Copies enclosed) were purchased by my mother from the ticket counter at aluva station.

Unfortunately, both the tickets remained in the custody of my mother who alighted at trichur station. On realising this mistake, my mother sent me a copy of the ticket to my mobile and i was left with only a soft copy of the ticket for my onward journey.

At shoranur station a tte had come to check our tickets and i had shown her the soft copy of the ticket on my mobile. Although i explained to her the actual situation and told her that i am a student proceeding to my college, she was insistent that i should produce the hard/physical copy of the ticket. As i was not in a position to produce the physical copy of the ticket she fined me for ticket-less travel and insisted on my paying up an amount of rs.350/-. Since i did not have ready cash, i had to draw the amount from the atm at kuttipuram and paid up the amount against receipt no. A q 0586888 (Copy enclosed). I also had to buy a fresh ticket for my onward journey from kuttipuram to ferok (Ticket no. B 20833333. – copy enclosed).

I request that this amount recovered from me by way of fine for ‘ticket-less travel’ (Despite my having the soft copy of a valid ticket) as well as the cost of the ticket from kuttipuram to ferok be refunded to me at the earliest. Further, i also request that the ttes be sensitised on the need for being a bit more considerate towards passengers.

Thanking you and looking forward to your early action

Yours truly

Barkath shamila a

I travelled by Ananthapuri Express from Tirunelveli to Chennai on 17.08.2016 and reached Chennai on 18.08.2016. I was in S12 seat number 27. The toilets in this coach was very bad. It was very unclean and stinking. One of the reasons for this is also could be insufficient water in the coach for all the passengers to use. There was a board outside the toilets that said I could submit complaints to [protected]. I immediately sent this number a sms with my complaint details. I got no response. I am writing this so that a better service will be rendered to deserving passengers in the future because we are paying for this service.

Request to railway dept.

The below trains starts from egmore within 15 minutes gap, on both trains, train number and all coaches are written like, kacheguda-egmore-kakinada will be written on both trains, so people are getting confused and getting confusing by this boards.

1. 17651- kacheguda express
2. 17644 - circar express

Please use the egmore-kacheguda for kacheguda train and egmore - kakinda for circar exp.

Thank you

User id : krox18
Date of booking: august 11th, 2016
Date of journey: august 12th, 2016
Dear sir,
I tried booking a tatkal ticket on aug, 11th 2016 and i clicked "book only if seat is confirmed"
But the seats were finished and my ticket was bot booked but rs. 1834.50/- has been deducted from my icici account. So, i want to know about the refund details asap.
Thanks and regards
Aman

Pnr-[protected]
Trn:12657
Dt:[protected]
Frm mas to sbc
Cls:3a
P1-b3, 32

I booked above ticket for travelling to bangalore from chennai by bangalore mail.

On[protected], i got fracture in my leg so i told my son to travelled to bangalore on my ticket with the proof of identifying as my son with proper id.

The ticket checked on duty in above coach, name unknow, got the chance of harrasing and harrased my son till mid night and finally allowed him to travel on same ticket and same seat number after collecting rs. 800-00
For the reason well known to him.

My son explained everything the reason for his travelling on my ticket but tc not want to take up any explanation and not made him to seat on the berth till he received rs. 800-00 from him.

This is total corruption and mental agony to innocents passengers in indian railways since many years.

Is there any remedy to stop such looting by tc. It is happening all over india and happening is each and every train and zone.

Indian citizen getting fool every day here and there and god knows when all this kind of corruption will stop in our country.

Hope this complaint reaches to an corrupt free officer and hope he will take an appropriate action and will try speak to me and update on
[protected]

When we all indian citizen will get azadi from corruption at all level from bottom to top.

Jai hind
[protected]
My 70 years young india
I love my country

Train no. 12311/ Howrah Delhi Kalka Mail is running late each and everyday. It is a sorrowful development for Indian Railways. Why can't Indian Railway take necessary action to improve train reaching times. Its my humble request to the Indian Railways to take necessary action for right time train schedule for the Mail / Express / Passengers train.


Thanking you.

As of now bidhan nagar road station (Ultadanga) sealdah section is one of the most important staion. Fr om here people can travel several important areas, like sector v, shayam bazar etc. But some galloping local train not stop at the stationduring the day time which creats big harrasment.

I there for request you to please make the nessesary changes so that all train coming towards sealdah station stop at bidhan nagar road station.