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Indian Railways Complaints & Reviews

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P
Priyabrata001
from Chennai, Tamil Nadu
Sep 2, 2016
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Hi/To whom it will concern,

Even if we will select for Bedroll and pay online, its no showing through SMS. So to get that facility again we need to take printout of the ticket, which is against usage of paper policy and also hectic. Otherwise we need to pay once again manually which is going to personal pocket.

Authorities on board are aware of the issue very well as they are frequently seeing this type of issue. Then why Railway is not taking any action??

Note: I faced this issue several time in Puri-Yasvantpur Garibrath Express (22883/22884).
Indian Railways customer support has been notified about the posted complaint.
Sir me train no 19325, PNR no. [protected], Coach S10, 65 se Biyavra Rajgarh se gwalior railways staion ke liye waith mene tatkal me ticket karaya jisme double charge pay kiya lekin jab me coach me waitha tab coach Cockroaches se fara hua me pri raat gate par khada hokar aan pada ... or so bhi nahi paya ...
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    P
    purir57
    Aug 30, 2016
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    Address: 323307
    Website: www.payumoney

    This is fraud site and when we complain on this site. We imidiat recieved a call from fraud person he gives asurance about help than he taken information about bank acount and debit card nomber and he use this card about his payment getway to site www.payumoney and recieved maney from our acount. And trying many time. I gave all information to cyber crime branch with his mobile numbers (Perhaps fraud no.)
    So aware about this site.
    Indian Railways customer support has been notified about the posted complaint.
    Aug 29, 2016
    Updated by purir57
    When iam climbing in the train 12947, azimabad exp in couch no.S8/36 in ahmedabad jn platform 7..my purse with 4500 hundred and my voter id and tablets was theft from jeans pocket without cut.
    My complain ragidter plaese so that my voter id not misused.
    Rajendra puri vill.dholai, renkheda, begun chittor garh raj. now residence rawatbhata, kota raj. Please tell on [protected].
    While i was travelling from Nandyal to Samarlakota in yeshvantpur-puri express G15 on 21/08/2016, the fellow who is supplying bedsheets is selling guthkas and panparag in the compartment.Inturn this depricating the trains cleanliness and also causing trouble to the other passengers.
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      R
      rupesh,bansal
      Aug 29, 2016
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      Address: Jaipur, Rajasthan, 302018

      Sir,
      Most respect fully i beg to say that i have no platform ticket due to lake of time. The tc boy take me to room and fined me 295 rs . Then i say him that fine is 260 ...he refuses me and fear me that i make a case send to you in jail ...then i fined 295 ...i want to say that. ..his behaviour isnot good. ...all person are not same ...so plz...1 thing more मेने उससे उसका नाम पूछा तो बोला नहीं बता रहा उखाड़े जो उखाड़ लेना और जा यहाँ से
      स्टेशन दुर्गापुरा (जयपुर)
      दिनांक 29।8।16
      समय 6.00 बजे शाम को
      Indian Railways customer support has been notified about the posted complaint.
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        M
        mathewivd
        from Bengaluru, Karnataka
        Aug 29, 2016
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        Address: Kasaragod, Kerala, 574239

        Respected sir

        I mathew j booked 4 goods parcels from surat to kasaragod (Kgq) on[protected] in train no.16333. Prr no.[protected]. Pnr no.[protected]. These parcels are not delivered to me till date. As i needed them urgentiy. I am not able to track the goods. Therefore i request you to kindly arrange to track and send them to kasaragod immediately.
        Hope you will take immediate action on this.

        Thanking you
        Mathew j
        Mob [protected].
        Indian Railways customer support has been notified about the posted complaint.
        While i was travelling from Nandyal to Samarlakota in yeshvantpur-puri express G15 on 21/08/2016, the fellow who is supplying bedsheets is selling guthkas and panparag in the compartment.Inturn this depricating the trains cleanliness and also causing trouble to the other passengers.
        While i was travelling from Nandyal to Samarlakota in yeshvantpur-puri express G15 on 21/08/2016, the fellow who is supplying bedsheets is selling guthkas and panparag in the compartment.Inturn this depricating the trains cleanliness and also causing trouble to the other passengers.
        37330 dn tarakeswar local in middle vendor compartment i left my black camera bag..Within 5 mins when i came back to that compartment there was no bag..Witness said that a gentleman took that bag away.It has nikon d5300, 50 mm lens, 18-105 lens, sb 800 speed light.
        Phn no-[protected]
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          B
          bhavin302001
          from Surat, Gujarat
          Aug 28, 2016
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          Address: 395009

          I had booked tickets and its transaction no is [protected].

          Train was more than three hours late so I catch another train and paid amount for another ticket.

          When I fill TDR It was rejected as they have rule that TDR should be fill before train departure.
          what a joke
          At that time I do not have internet connectivity and not able to fill TDR. Indian railway is not providing internet facility at station. How can I fill TDR before train departure as I come to know that train is late when i Come to station.

          Kindly do some needful is possible to change the rules
          Indian Railways customer support has been notified about the posted complaint.
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            P
            pari3107
            from Boisar, Maharashtra
            Aug 27, 2016
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            Address: Panipat, Haryana, 132103

            Sir,
            I have lost my bag in train no.64471. Its last station is panipat. I board the train from sabzi mandi railways station and deboard at sonipat at 19:30 on[protected]. The bag was sky blue in color with stylish cartoon prints. The handle of bag was brown in color. There were cloths in the bag and a small water bottle and one blanket of red n white color. Please let me know if found.

            Thanks & regards
            Preeti Arora
            [protected]
            Indian Railways customer support has been notified about the posted complaint.
            While i was travelling from Nandyal to Samarlakota in yeshvantpur-puri express G15 on 21/08/2016, the fellow who is supplying bedsheets is selling guthkas and panparag in the compartment.Inturn this depricating the trains cleanliness and also causing trouble to the other passengers.
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              M
              Mahender Rajpal
              from Mumbai, Maharashtra
              Aug 27, 2016
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              Address: Bangalore, Karnataka, 560083

              Hi,

              Today I am travelling from Nanded to BENGALURU train no 16593 dated 27Aug 2016. The coach condition is so bad where it's not able to sit and sleep. Everything is broken like water bottle stand, storage nets, charger points and so on. The washroom are so dirty where no one can go to it. Railway keep increasing the fare of trail ticket but service is so bad, coach condition is worst. Please replace these coaches with better one.

              Thanks
              Mahender
              Indian Railways customer support has been notified about the posted complaint.
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                N
                nklp
                from Delhi, Delhi
                Aug 26, 2016
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                Address: Shimla, Himachal Pradesh, 171009

                I parked my vehicle at chandigarh railway station parking on 8.6.16 5.30 pm for my onward journey to new delhi. The rate is rs20/- per day. I was told to deposit rs.60/- as parking fee for the period from 11.30 am 8.6.16 to 11.30 am 10.6.16. I was told that it comes out to be three days whereas it was two days. 8th to 9th and 9th to tenth. But the person charged for three days saying that it is three days, thus overcharging.
                Indian Railways customer support has been notified about the posted complaint.
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                  D
                  D Bharati
                  from Mumbai, Maharashtra
                  Aug 26, 2016
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                  Address: Siwan, Bihar, 841203

                  Dear sir, i was presently traveled from siwan to anand vihar by lichvi express on 24/08/2016 in 2ac coach no a1, seat no 46 & 44, pnr no -[protected], my american turism tolly bag was stolen away in vanarsi station. i have contact to tte and told him about this incident but tte sample told what i will do, even they have not given fir register to write complain.in that bags some of my valuable thing worth amount 50000 lost.
                  I know it will be very hard to recover by indian railways but i want to punished tte & coach attendant, they have not help me on that situation.

                  Truly yours
                  Baby bharati
                  [protected]
                  Indian Railways customer support has been notified about the posted complaint.
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                    K
                    kumarsahab0123
                    Aug 26, 2016
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                    Address: New Delhi, Delhi, 110006

                    Sir,
                    we have booked our parcels on[protected] from new Delhi to Guwahati of 10 Nags. which LT booking no[protected] .our parcels are not loaded yet but others parcels are delivered to thear destination like it LT booking no- [protected] which is booked after our parcels, on[protected].
                    sir, it a sequest u to do something on it because i have having loss during this
                    Thanking you.
                    Indian Railways customer support has been notified about the posted complaint.
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                      9
                      9868226153
                      from Delhi, Delhi
                      Aug 24, 2016
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                      Address: New Delhi, Delhi, 110075
                      Website: consumercomplaints.in

                      Hi all,

                      My name is Piyush Kumar s/o shri jeewan prakash.my father along with my mother and younger brother were travelling from Bhopal to new Delhi through Tamil nadu express(12621), pnr-[protected] on 23 August 2016.they accidently lost one of their luggage (navy blue school bag) behind the lower berth no 17, 18, 20, coach s2, sleeper class.the bag contained of brand new skechers shoes worth rs 3600
                      Along with 3 10th standard guides and some namkeen packets.you are kindly requested to contact us in case you find any such luggage on the following No's.
                      [protected]
                      [protected]
                      [protected]

                      Regards
                      Piyush kumar
                      Indian Railways customer support has been notified about the posted complaint.
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                        N
                        Navin0021
                        from Gwalior, Madhya Pradesh
                        Aug 21, 2016
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                        Address: 461111
                        Website: www. Indianrailways.gov.in

                        Hello there,

                        This is navin here, coming to the issue of complaint,

                        I booked my bike on 13th of august 2016 from itarsi jn to ranchi jn., but yet it have been not dispatched from there. I tried to reach the officials and they are saying that there is only one train which goes to ranchi via itarsi only once in a week. They are arguing that the train comes from ltt and it comes full of luggage and the cargo coach didn't open here.

                        Ofcourse this is not my problem, i booked my bike with prr no.[protected], paid for it, now it's railway s responsibility to make my bike available here at ranchi via any train via any station. It should reach to me in time.

                        If anyone reading this kindly look into the issue. I am in very need of my bike. Please take care of consumer compliance.

                        Sincerely
                        Navin aditya
                        Territory manager,
                        Kinedex health care pvt. Ltd.
                        Indian Railways customer support has been notified about the posted complaint.
                        I'm travelling on a RAC ticket whose details are below:-
                        PNR-[protected]
                        Trn:18616
                        Dt:[protected]
                        Frm RNC to HWH
                        Cls:SL
                        P1-RC, S9, 15
                        Chart Prepared.
                        There is no TC in my coach to clear RAC tickets while a lot of berths are vacant and unauthorisedly occupied.
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                          B
                          Barkath Shamila
                          from Perumbavoor, Kerala
                          Aug 21, 2016
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                          Sirs,

                          On 20th august 2016, i had travelled by parasuram express (Train no.16650) from aluva to ferok on my way to my college. I was accompanied by my mother who was travelling to trichur by the same train. Our tickets bearing nos. B 00585543 and b[protected]Copies enclosed) were purchased by my mother from the ticket counter at aluva station.

                          Unfortunately, both the tickets remained in the custody of my mother who alighted at trichur station. On realising this mistake, my mother sent me a copy of the ticket to my mobile and i was left with only a soft copy of the ticket for my onward journey.

                          At shoranur station a tte had come to check our tickets and i had shown her the soft copy of the ticket on my mobile. Although i explained to her the actual situation and told her that i am a student proceeding to my college, she was insistent that i should produce the hard/physical copy of the ticket. As i was not in a position to produce the physical copy of the ticket she fined me for ticket-less travel and insisted on my paying up an amount of rs.350/-. Since i did not have ready cash, i had to draw the amount from the atm at kuttipuram and paid up the amount against receipt no. A q 0586888 (Copy enclosed). I also had to buy a fresh ticket for my onward journey from kuttipuram to ferok (Ticket no. B 20833333. – copy enclosed).

                          I request that this amount recovered from me by way of fine for ‘ticket-less travel’ (Despite my having the soft copy of a valid ticket) as well as the cost of the ticket from kuttipuram to ferok be refunded to me at the earliest. Further, i also request that the ttes be sensitised on the need for being a bit more considerate towards passengers.

                          Thanking you and looking forward to your early action

                          Yours truly

                          Barkath shamila a
                          Indian Railways customer support has been notified about the posted complaint.
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                            J
                            JJebakumar
                            from Delhi, Delhi
                            Aug 19, 2016
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                            Address: Chennai, Tamil Nadu, 600112
                            Website: irctc

                            I travelled by Ananthapuri Express from Tirunelveli to Chennai on 17.08.2016 and reached Chennai on 18.08.2016. I was in S12 seat number 27. The toilets in this coach was very bad. It was very unclean and stinking. One of the reasons for this is also could be insufficient water in the coach for all the passengers to use. There was a board outside the toilets that said I could submit complaints to [protected]. I immediately sent this number a sms with my complaint details. I got no response. I am writing this so that a better service will be rendered to deserving passengers in the future because we are paying for this service.
                            Indian Railways customer support has been notified about the posted complaint.
                            I left my black umbrella on my seat in the karaikal express while travelling to trichy dated 16th August 2016.
                            Seat number - B2 37
                            Train number - 16188
                            If anyone finds it
                            Please contact the below number

                            Thanks
                            Sanjay - [protected]
                            NIT Trichy
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                              Krishna Gudlanarva
                              from Mumbai, Maharashtra
                              Aug 16, 2016
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                              Address: Chennai, Tamil Nadu, 600083

                              Request to railway dept.

                              The below trains starts from egmore within 15 minutes gap, on both trains, train number and all coaches are written like, kacheguda-egmore-kakinada will be written on both trains, so people are getting confused and getting confusing by this boards.

                              1. 17651- kacheguda express
                              2. 17644 - circar express

                              Please use the egmore-kacheguda for kacheguda train and egmore - kakinda for circar exp.

                              Thank you
                              Indian Railways customer support has been notified about the posted complaint.
                              Please see the FIR copy attached herewith
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                                amanchugh2
                                from Chandigarh, Chandigarh
                                Aug 15, 2016
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                                Address: 380001
                                Website: www.irctc.co.in

                                User id : krox18
                                Date of booking: august 11th, 2016
                                Date of journey: august 12th, 2016
                                Dear sir,
                                I tried booking a tatkal ticket on aug, 11th 2016 and i clicked "book only if seat is confirmed"
                                But the seats were finished and my ticket was bot booked but rs. 1834.50/- has been deducted from my icici account. So, i want to know about the refund details asap.
                                Thanks and regards
                                Aman
                                Indian Railways customer support has been notified about the posted complaint.
                                All light off at palet form nd water couler off every time due all passanger attand problems. many passenger all problems shere no solutions by paler form master.


                                .
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                                  mkiranjain
                                  from Chennai, Tamil Nadu
                                  Aug 15, 2016
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                                  Address: 600007

                                  Pnr-[protected]
                                  Trn:12657
                                  Dt:[protected]
                                  Frm mas to sbc
                                  Cls:3a
                                  P1-b3, 32

                                  I booked above ticket for travelling to bangalore from chennai by bangalore mail.

                                  On[protected], i got fracture in my leg so i told my son to travelled to bangalore on my ticket with the proof of identifying as my son with proper id.

                                  The ticket checked on duty in above coach, name unknow, got the chance of harrasing and harrased my son till mid night and finally allowed him to travel on same ticket and same seat number after collecting rs. 800-00
                                  For the reason well known to him.

                                  My son explained everything the reason for his travelling on my ticket but tc not want to take up any explanation and not made him to seat on the berth till he received rs. 800-00 from him.

                                  This is total corruption and mental agony to innocents passengers in indian railways since many years.

                                  Is there any remedy to stop such looting by tc. It is happening all over india and happening is each and every train and zone.

                                  Indian citizen getting fool every day here and there and god knows when all this kind of corruption will stop in our country.

                                  Hope this complaint reaches to an corrupt free officer and hope he will take an appropriate action and will try speak to me and update on
                                  [protected]

                                  When we all indian citizen will get azadi from corruption at all level from bottom to top.

                                  Jai hind
                                  [protected]
                                  My 70 years young india
                                  I love my country
                                  Indian Railways customer support has been notified about the posted complaint.
                                  I was traveling in Nellai Super fast train today enroute chennai. Bare panel board kept open as shown in the picture attached endangering commuters.Please rectify immediately.
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                                    Aardhendu
                                    Aug 12, 2016
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                                    Address: 110078

                                    Train no. 12311/ Howrah Delhi Kalka Mail is running late each and everyday. It is a sorrowful development for Indian Railways. Why can't Indian Railway take necessary action to improve train reaching times. Its my humble request to the Indian Railways to take necessary action for right time train schedule for the Mail / Express / Passengers train.


                                    Thanking you.
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      Som Biswas
                                      from Kolkata, West Bengal
                                      Aug 12, 2016
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                                      Address: 700130

                                      As of now bidhan nagar road station (Ultadanga) sealdah section is one of the most important staion. Fr om here people can travel several important areas, like sector v, shayam bazar etc. But some galloping local train not stop at the stationduring the day time which creats big harrasment.

                                      I there for request you to please make the nessesary changes so that all train coming towards sealdah station stop at bidhan nagar road station.
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        xavier4u
                                        from Bengaluru, Karnataka
                                        Aug 11, 2016
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                                        Address: Thane, Maharashtra, 421306

                                        Dear team,

                                        I am a resident of kalyan station and i have observed that for more than a month we are facing delayed local trains issue.In particular, i take a fast train of 12:53pm afternoon daily to go to my office but this train is usually 10-15 minutes late which makes me miss my connecting train to go to vashi. This is creating a lot of inconvenience. Kindly look into the matter.

                                        Thanks
                                        Xavier s.
                                        Indian Railways customer support has been notified about the posted complaint.
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