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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 202

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Address:700089
Website:indianrail.gov.in

Sub: Repudiation of TDR filed against the PNR No. [protected] Cancellation ID [protected] Registration No.[protected] dated. 08/01/2016 and reopening of the same

Sir,

I had filed a TDR against the PNR . No. [protected] for train running late by more than 6 hrs and the departure time was file so absurd ie. 3.30 hrs in morning in the winter season, passengers could not travel and filed TDR approx 12 hrs before...
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R
rajesh kumar bangar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My family luggage not delivred my near stn jrc

Address:144801
Website:irctc

Sir maine bhuj gujrat se train no 14322 bhuj barely ex me 5 luggage book kiye the with mc no pb 08 bn 6641 bhuj se jalandhar cantt ke liye detail-date 16/5/16 train no 14322 pnr no.[protected] bhuj brely exp me 5 luggage book kiye hai jo ke abhi tak mere stn jalandhar cantt nahi pahunche...via delhi train no14033 jammu mail pnr [protected] yeh hamara pnr no hai jis me hum ne saman book kiya tha jo abi ta nahi pahuncha help me please...rajesh...
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G
GRRamasesh
from Mumbai, Maharashtra
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Unfair refund practices

Address:New Delhi, Delhi
Website:www.irctc.co.in, www.indianrailways.gov.in

15-apr-2016: rail booking done: pnr [protected] intercity express 13466
Chair car - ndae to hwh, travel date: 26-apr-2016
Status waitlisted rlwl 1 & 2
Fare paid - rs410/-, sc rs45.80, bank charges: rs11.45 = total rs467.25

26-apr-2016: chart prepared
Current status: w/l 1 & 2
Ticket cancelled automatically due to waitlist status after chart preparation

28-apr-2016: refund received...
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G
gurprit saluja
from Mumbai, Maharashtra
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Injustice with me

Address:Burdwan, West Bengal, 713343

I am a student of pharmancy college. today morning when i was travelling through bagh express from asansol for my college. i tarvelled asansol to durgapur in search of a seat so that i can seat and study because today i have an exam in my college. As the train reach durgapur i find a vacant seat and seat there in sleeper class. suddenly a ticket checker( name-abhilash) comes to me and asked for ticket and i produced the ticket to him. after...
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S
sachin guman
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Ticket collector

Address:Gorakhpur, Uttar Pradesh

Train no 12531 on 24 may 16 from gorakhpur to lucknow, two seats no C-1, 41 & 42 were booked from gorakhpur to gonda junction.After gonda seat were empty so tc take some money from some other person and give seat to him instead of seat can give to me.i was WL 5 in train CHAIR CAR.
Its a corruption plz do some needful action.otherwise india is going correct day by day in all fields..
I m also a defence personal.

Thanks,...
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Address:New Delhi, Delhi

Pnr:[protected], executive class, shatabdi. Day 21/05/16. I dr anand acharya along with my father retired commissioner cmpf, mother and sister who is also a doctor, we had come from airport at 3:40pm, we had been here to upper class waiting room, the lady at the entrance had not seen our ticket properly and started yelling at us, she abused us, she pushed up my elderly father. She pushed me.. Started yelling at me saying dogs and all... She...
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Address:Thane, Maharashtra, 401404

Western Railway Valsad Fast Passenger, Chair Car First class coach— Every morning i observe few people coming from dahanu and vangaon are reserving seats for their friends who board in train from Palghar, Kelwa and saphale.
As an individual person i am unable to do anything, if i am paying for first class and i am not getting proper seat to travel then what is the use of my first class pass payment. I am paying more than double....
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K
Kaushalendra Bhardwaj
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Missing mobile

Address:Raipur, Chhattisgarh

I was in the queue to buy a ticket to travel bilaspur at counter no.6dt.[protected] on06.23. I bought ticket and left counter and went to platform no.6and to inform my family i searched mobile but it was not in my pocket. I rushed to counter and asked police all about this. I complaned at railway police station and then went to cctv control room for watching the footage but cctv covered only 1&2counter. So i want to complain to district consumer...
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A
abhijeet6636
from Gurgaon, Haryana
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Regarding non-refund of my money against tdr file

Address:New Delhi, Delhi, 110059
Website:www.irctc.com

I have booked a ticket from pnbe to anvt on 20th july 2015 and i have to cancel the ticket but the train departed from its source station and i was unable to cancel the ticket so i have filed the tdr against this issue but i haven`t received my rest money till now kindly refund my money as soon as possible and mail me the required information asap...
Pnr no-[protected]
Train no-12487
Doj-23 july 2015

I haven`t...
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S
singhrahul23
from Chennai, Tamil Nadu
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Refund not given by irctc against trd file

Address:New Delhi, Delhi, 201301
Website:irctc.co.in

Hi,
I booked a e-ticket on irctc 24jan 2016 details are gievn below
Transaction id : [protected] pnr no. : [protected] train no. & name : 12506 / north east exp. On 7th of march trains is late more then 4 hr and i filed a trd in evening around 6 pm. Now its more then 2 months past still am not getting the refund but the ridiculous response given by irctc that after cancellation of my ticket still i traveled on e-ticket so...
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T
tirthankar_82
from Kolkata, West Bengal
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Worst service regarding train schedule

Address:North 24 Parganas, West Bengal, 700123

The time schedule of train arriving at sealdah & leaving sealdah is irregular. All the trains are 15 minutes late whether arriving or leaving. The passengers get harrased daily as there is no management system. The personnel are very lazy & relactant to their work. They have no knowledge regarding how to manage the total system. As they are in the same position at their job for last 6-8 years that's why they only look after at their own seek....
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G
gavish
from Delhi, Delhi
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Online ticket booking

Today (15/05/2016) when i tried for Tatkal tickets from Mumbai to Nagpur. i was given this message " Bin range not enabled. [ Transaction Id: [protected] ] You can choose another payment option and try again." tickets were available but i could not make payment because of the above error. I searched on internet about this error and came to know that this error occurs because IRCTC has removed few banks from payment process in Tatkal situations....
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P
Pawan Lko
from Bhubaneshwar, Odisha
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Ticket booking through IRCTC

Address:Patna, Bihar
Website:IRCTC

I have booked one tatkal ticket from Rajendra nagar terminal to Ranchi for tomorrow, transaction completed, amount deducted from my account but got message that transaction failed try again, I tried again but got message that you can book only 2 ticket by same ID between 10am to 11am, I have booked only one ticket which was failed then why my the same ticket booking request rejected?
Please convey my complain to MR for this kind of...
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K
kddixit
from Rajkot, Gujarat
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Ticket booking at railway stn

Address:Ambala, Haryana, 133001
Website:www.indianrailways.gov.in

I asked for one general ticket from meerut city to ambala cantt on 07may2016 at 2100hrs at meerut city railway stn window no 3 being manned by mr krishan pal.
However i was given a ticket from meerut city to ludhiana and the operator told me that you can not take ticket from meerut city to ambala, you have to take it till ludhiana. I want to know why is it so? and i want my money to be refunded for journey from ambala to ludhiana which...
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Address:Ambala, Haryana, 133001
Website:www.irctc.co.in

Tdr generated for pnr no. [protected], refund not received till date since feb, 2016 as the train was late by more than 3 hours, since last several months upon checking status of claim is under process. No body is taking care of the claim and we are not getting resolution for the same.

Booked tickets history
Pnr number: [protected] transaction id: [protected] train no: 14712
Train name: sgnr rksh exp from station:...
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U
utkarshmani1997
from Delhi, Delhi
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Overpricing

Address:Chandauli, Uttar Pradesh, 232101

I am travelling on BSB-BBS route from almost two years and each time when i visit MUGHAL SARAY JN, shopkeepers overprice everything as my train never halt more than 5-10 min so i never got opportunity to complaint about this.
they sell packaged drinking water at 20 rs (RAIL NEER) and if you ask about why they are overpricing they say If you want then then give 20 rs otherwise leave, same case with brittania cake and chips.as i am not...
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H
harish301276
from Mumbai, Maharashtra
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Train late by 6 hrs in total 13 hrs journey and no action.

Address:Faridabad, Haryana, 121003

Train no. 12581 maruadih to new delhi running late regularity, on 2nd and 3rd may, this train reached delhi by 6 hrs late, if such kind of train got late regularly then why there is no action plan to short out this problem, people are paying supper fast charges and getting facility of worst class passenger train.
When i send mail to irctc care center but none any response from there....
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P
pb2304
from Kanpur, Uttar Pradesh
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No refunds

I booked rail e-ticket for
02 passengers
Train no- 12536, lko gareebrath exp.
From katni
To lucknow
Doj-22/04/2016 in tatkal.
Pnr-[protected]
Only 1 passenger got confirmed sat other was in waiting list.
Since waiting list tatkal gets automatically canceled so i did not cancel it online but it has been 10 days and i havent recieved any refunds yet.
Please look into the matter....
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S
saurabhs4
from Noida, Uttar Pradesh
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Tdr filed, cr registered but money not refunded yet

Address:New Delhi, Delhi

Hello sir/madam,

I had travelled from new delhi to lucknow on 16-apr-2016 from train number 12430/ndls lko ac sf in b5 coach, but ac was not working in this coach. Your ticket collector said it was our fault and gave refund receipt to each person inside this coach . We have registered complaints for railway helpline number and also tweeted honourable rail minister mr. Suresh prabhu about that. I have filled tdr for this but,...
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I
Irshad Ali
from Kolkata, West Bengal
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Ticket money refund

Ccm,
Eastern railway,
Kolkata

Dear sir,

Our team of 13 heads from punjab kesari group, kolkata office made a counter ticket for 19th and only two ticket made into the rac list and hence we have to cancel the ticke.Our office bearer when he went to canel the ticke at 4.30 pm ( since we came to know about the status only at 3.30pm) because of the long que could reach the counter only at 5.30pm...
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