Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 202

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
Tauseef Bhat
Jun 29, 2016
Report
Copy

Address: 282008

Sir, i have booked a box with household goods from Agra Cantt Station to Nasik Road Station on 23 Jun 2016, under PRR no. [protected], but till date i have not received the box at the destination station. Sir i am a defence personal & i have kept my uniform items in the box as well as some household items. Now i am facing a lot of difficulty in running my day to day chores.
Sir plz do the needful & forward the box to my destination as soon as possible.
Indian Railways customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    popritam
    from Pune, Maharashtra
    Jun 29, 2016
    Report
    Copy

    Address: Nagpur, Maharashtra, 440012
    Website: www.parcel.indidarail.gov.in

    SIR,
    sir, my friend booked my bike for parceling from NAGPUR to PUNE on 26/06/2016 sunday at 3.15 pm but after 3 days also there is no sms o[censored]ploading ma bike and even not showing any online status on www.parcel.indiarail.gov.in
    PPR NO. :[protected]

    PLZ INFORM ME AS SOON AS POSSIBLE : PRITAM : [protected]
    Indian Railways customer support has been notified about the posted complaint.
    Dear Sir, Since two year ago, completed shed work but till date not installed Rover (Patra) on shed at Sanjan Railway Station (SJN),
    Due to Passenger are facing a lot of problem in monsoon season.
    We hereby requesting, kindly take necessary action at the earliest
    with regards,
    Shailesh Raut
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      Mredhula pradeep
      from Thiruvananthapuram, Kerala
      Jun 29, 2016
      Report
      Copy

      Calicut railway station parking in fourth platform

      Address: 673001

      I am a season ticket holder of Indian railway travelling between calicut and kuttippuram. As the train 56651 passenger train was late and my car parking duration was 12hrs and 7 minutes the contractor charged me 50 rs. Which means 20 rs extra for extra 7 minutes. The train which was to reach calicut by 6.15 pm reached by 7.00pm. I would like to know the parking rates of similar stations in india which stands in par with calicut railway station...
      Helpful
      4 other people found this review helpful
      4 found this helpful
      Write a comment
      Report
      Copy
      S
      Swapnil Narkhede
      from Mumbai, Maharashtra
      Jun 29, 2016
      Report
      Copy

      Address: Jamnagar, Gujarat

      Self, Mr. Swapnil Narkhede has wild experience. I take out first class Cabin tickets, pnr-[protected] and now when i board the train today, 29th june 2016, its just simple second class seats without AC. Really surprising that railway charging Rs. 726 for single seat, Rs. 200 more fare than AC chair for such irritating arrangement. Its raining also.

      Railways has to reimburse the money.

      Rgds
      Swapnil
      Indian Railways customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Krishna K Shukla
        from Mumbai, Maharashtra
        Jun 28, 2016
        Report
        Copy

        Address: 456331
        Website: www.consumercomplaints.in/new_complaint

        Train no 59317 starts from ratlam stn & terminates to ujjain. Earlier it was scheduled to run in between nagda & ujjain, but when it was rescheduled from ratlam, its start time & arrivals on in between stations are became very late. Complaints are given to drm & sr dom ratlam div but no action has been taken so far. Due to late running, several up downers including women employees & girls are arriving very late to their destinations which is unsafe to their personal lives.
        Apart from women/girls daily up downers who start very early at about 5.30 am in the morning to their work place are also reaching late & routines at family getting affected badly.
        Requesting to take corrective action to control this late coming & arrivals of this train.
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Kavitha 1986
          from Bengaluru, Karnataka
          Jun 27, 2016
          Report
          Copy

          Address: 560086

          Sir, On 27 Jun 2016. Reference my PNR Number [protected].. I was boarding kachiguda express ...stall no S-12 on platform number 3 demanded me extra rupees 5/- on purchase of sprite which MRP was rupees 35/-...request lodge a complaint against the defaulted...
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            B
            bansalnidhi
            from Roorkee, Uttarakhand
            Jun 26, 2016
            Report
            Copy

            Address: 247667

            I, nidhi bansal, had to travel from mathura junction to roorkee on may 22, 2016 (Pnr [protected]). The scheduled time of 14317/ind ddn express at mathura junction was 8:10 am. Since the train was late, so, the train was expected to come at 12:00 pm. However, it left the station at 11:45 pm and therefore i missed my train. Since the train was late for more than 3 hrs and i had no intention to leave my journey i did not file any tdr. But due to mismanagement of time by the train and station, i did not get the correct information about the train timing. Therefore, i missed my train. I filed tdr on next day (Cancellation id: [protected]) when i reached my destination place i. E. Roorkee. Now indian railways is rejecting my appeal of refund, whereas i had to bear the loss in my work as well as financial loss due to mismanagement of train timing by indian railways. I would like to request you to look into the matter and see that i alone should not bear all losses. Kindly refund my money since my request is genuine.
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              shyam Barnwal
              from Surat, Gujarat
              Jun 23, 2016
              Report
              Copy

              Address: Pune, Maharashtra, 411045

              Hi Sir/Madam,

              My name is Shyam Barnwal, I have booked a train ticket from Pune to Durg dated, 23/06/2016 with Transaction ID is: [protected] and have been charged Rs.569.50 successfully from my Icici Bank account, although ticket has been failed to book online.
              I have attached the screen shots for the same.
              I have mailed to IRCTC care regarding this but there is no response from them yet as when I will get the revert of Charged amount of Rs.569.50 for failed ticket.

              Pleas help me to get it resolved at the earliest. I appreciated.


              Thanks,
              shyam
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                mdfiroz67
                from Gurgaon, Haryana
                Jun 20, 2016
                Report
                Copy

                Address: Mumbai City, Maharashtra

                Sir. Hamne ek purana ferizer book kya bhagalpur (Bgp) se lokmany tilak (Ltt) rasid no/0192868. Date.16.06.2016/bhagalpur station par wajan kya gaya lambai chudai napi gai/uske bad adhikari ne 1185 ruya ka rasid bana kar diya/jab saman lene gaye to (Ltt) to parcel adhikari bole 335 rupya aur dena hoga/hamne pucha kyon to bole wajan jiyada hai aur lambai chudai bhi badh gai hai/hamne kaha rasid bana ke denge/bole han aap ko 135 ka rasid mile ga baki ka kuch nahin mile ga/aur 135 ka hi rasid diya/aap se nivedan karta hon ki es ka janch kiya jay/md firoz [protected]
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  aania
                  from Sikar, Rajasthan
                  Jun 17, 2016
                  Report
                  Copy

                  Address: Jodhpur, Rajasthan, 342001
                  Website: pgportal.gov.in

                  Dear Sir,

                  Kindly please note my grievances for refund of rail ticket, find attached rail ticket for travelling in 3rd Ac from Ahmadabad to Bhagat ki kothi (Jodhpur) issued at Basni rly station vide PNR[protected] in favor of following passengers- 1. Mrs Aruna saboo F56 WL 23/15 Ticket not confirmed till departure of train 2. Mrs Purnima Lohiya F60 WL 24/16 Ticket not confirmed till departure of train As above ticket was not confirmed till departure of train on dtd 20.05.2016, we both ladies were not allowed to board the train by the TTE and as we were to reach Jodhpur urgently, we forced to chose travel by bus to Jodhpur, as being old age and unaware of new rly ruling wecouldn't submit the tickets for refund well in time on same day. Considering all these circumstantial situation, your good self is requested to make arrangement for refund of rail ticket which is not used for travelling. Copy of rail ticket is attached herewith for your kind reference. Regards Aruna Saboo W/o Mr Sukumar Saboo A-16 Shastri Nagar, Jodhpur-342001 Phone- +91 [protected]

                  Above complaint was made to rly authorities at their grievances cell who today replied as case is closed with no reason. Enclosing herewith case status copy recvd from railways and copy of travelling ticket for your reference.

                  Your good self is requested to consider my grievances and do the needful at earliest.

                  Thanks & Regards
                  Aruna Saboo w/o Sukumar Saboo
                  A-16 Shastri Nagar, Jodhpur-342001
                  Phone- +91 [protected]
                  mail ID [protected]@yahoo.com
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kishore Das
                    from Mumbai, Maharashtra
                    Jun 16, 2016
                    Report
                    Copy

                    I am Kishore das.I am a passenger of koaa hdb sf express train.When my train stop at malda town..I went to a railway food shop ..and the owner if the rail ahar shop charged 20rs of a bisleri bottle .after a little enquiry i saw that he took 5rs extra from all people..sometimes he also gave them non branded water bottle and took 20rs.owner name of the shop is Kamlesh yadav.shop name rail ahar.please take some action about it..they behaved like they always do that way..If govt does not take any action about it..who can?
                    Indian Railways customer support has been notified about the posted complaint.
                    The same thing happened to me at Satna Station, Katni Station, Katiyar Station, Varanasi Station and Mughal Sarai station.
                    Same thing happened to me on 14 apr 2019, train no 12797 venkatadri express kcg to tpty. Train vendors are selling water bottle at 20rs.
                    The same happened to me on yesterday. 5rupees excess claimed in 1liter water bottle. Actal price rs.15 only. But they charging rs.20 for 1liter. Place is palakad railway station.
                    Indian railway says 1ltr water bottle is 15rs in train. But most of all selling at 20 rs to 25rs.

                    Water quality is very bad.

                    Route mysore to bangalore
                    Kindly check, i faced this at Rourkela station. M/S Express food, platform number 2. Took 20Rs
                    Helpful
                    9 other people found this review helpful
                    9 found this helpful
                    5 Comments
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sac06666
                      from Mumbai, Maharashtra
                      Jun 16, 2016
                      Report
                      Copy

                      Address: Thane, Maharashtra, 401209

                      Sir

                      I was travelling from virar to andherion dt 16.06.2016. I have lost my wallet (Inside driving licence & my dena bank atm) near nalasopara station.

                      Please issue me complaint copy urgently. Because i am apply for second copy of driving licence & new atm.
                      Any help in this regard is highly solicited sir.

                      Add: d/204, baba ragency building, ostwal nagri, near us accadamy school, nalasopara (E), vasai-401209

                      Name:sachin vind agrawal

                      Mo. No. [protected]

                      Email id: [protected]@yahoo.com
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Anandee
                        from Mumbai, Maharashtra
                        Jun 16, 2016
                        Report
                        Copy

                        Today at 8.30 am, I brought 3 tickets from Kolkata station ticket counter for Kolkata-Haldibari-Intercity Express bound Rampurhat. We asked the the person in the counter several times if the route was changed of the train. But, he confirmed very confidently that there is no Change in routes and gave us ticket printed via dunkuni bound rampurhat. But after crossing Bandal, I have just realised the train is not running in our expected route. There was no announcement in the station about the change. I'm harassed, who is responsible for this harassment?
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          nits20
                          from Chennai, Tamil Nadu
                          Jun 13, 2016
                          Report
                          Copy

                          Address: Bhopal, Madhya Pradesh, 462043

                          Hello sir, i have booked my bike from bhopal (Bpl) to new delhi (Ndls) and booking number is — [protected].
                          It is showed that the bike has loaded in train at 06-jun-2016 07:16 and the train name number is — 18237 and train name — chattisgargh express.
                          But still i am not receive my bike parcel. I visited both the station parcel office (New delhi and h nizamuddin) but there is no update on this.
                          It is hardly 1 day to come bike from bhopal to new delhi but like today it is more than 8 days and no update of my parcel.
                          Please look into this and resolve as soon as possible.

                          Parcel name - motor cycle above 60cc and below 350cc.
                          Parcel no. - [protected]
                          Booking date[protected]
                          Booking from - bhopal jn (Bpl)
                          Booking to - ndls-new delhi
                          Last loaded train - 18237
                          Last loading stn. - bpl-bhopal jn.
                          Last loading date - 06-jun-2016 07:16
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            smartram
                            from Mumbai, Maharashtra
                            Jun 13, 2016
                            Report
                            Copy

                            Address: Mumbai City, Maharashtra

                            Im a common man and im going to samalkot junction by the central railways, and im waiting in. Waiting hall for my train, which is coming 6:30 am.In the morning... Vsk-ltt.
                            In this time. My friend and me was sleeping at waiting hall, and after two bloody police officer's came to me., and said get out of here., its remains very very embarris to me. I was complainting higher authorieties of this matter, why the hell the indian police treats common man, is this a way to treat public, bloody system, what do you think o[censored]r selfs, ur are god to us, should we salute u, god damn it. If there is any way to reborn by the god. Of me, im only wishing the god to dont leave me on india, put me other states, bloody indian system, there is no respect for indian people, by the police, and saying that india is an democratic country which is for people who want to live any state by their need., first think o[censored]r selfs, you are also human being like me, and treat every one with repect, you have no right to embarress anyone, thats why india is developing country.,. Not a developed one, i have said that pure opinion of mumbai railway police., which i faced, im not able to down india, bcoz im an indian, and please change the way of treating people, in india, be like a friend to help for indians, not like enimies, if i have done any wrong thing in this matter. Please excuse me.. This is the thought that i have got in my mind, thank you..
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              suraj vir
                              Jun 15, 2016
                              Report
                              Copy

                              Address: Visakhapatnam, Andhra Pradesh, 530014
                              Website: indian consumer complaints

                              Sir,
                              I suraj kumar My PPR no -[protected].and pw bill no -0428267.booked on 23/04/2016 vskp to jmp .and item loaded in train no 18048 on vskp 29/04/2016.cooler reached hwh on 29/04/2016.than cooler loaded on 01/05/2016. In hwh rajgir passenger train.than after cooler not unload on jmp station.sir I request to you provide my cooler or cost of cooler.
                              Indian Railways customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                DrMI_Khan
                                from Dahod, Gujarat
                                Jun 9, 2016
                                Report
                                Copy

                                Address: 482001

                                I and my wife were travelling in AC-1 (HA1 - F Coupe) Jammu Rajdhani - 12426 from Jammu to NDLS on 5th June 2016, with PNR No: [protected].

                                The Bathroom of HA-1 bogie (towards engine side and on left) was fully occupied by the items and material of the food vendor. I asked the vendor to vacate the bathroom so that we can take bath in the morning as we had to directly proceed from railway station to Delhi Airport to catch flight from Delhi to Jabalpur but he ignored. The coupe F was also dirty and nobody turned to clean it. The lav on right side was also dirty with full of clogged water on the floor.
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  T
                                  Tukai Bose
                                  from Delhi, Delhi
                                  Jun 4, 2016
                                  Report
                                  Copy

                                  Address: Kolkata, West Bengal, 743263

                                  Respected Sir,
                                  It was too much disturbing that we, the daiily passengers of Sealdah- Bongaon line facing every day troubling for irregular timing of train.Everyday the train of office time at least 15-20 mins late which is uncomfortable and irritating. our request to you sir that please find the solution and solve the problem.

                                  Thanking You,
                                  Abhishek Bose
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    Biju laskar
                                    Jun 2, 2016
                                    Report
                                    Copy

                                    Address: 560017
                                    Website: west off the railway parcel department

                                    I have parceled my Bike (KA-03-HX-9448black, HONDA Dream neo) from Bangalore contument to Guwahti on 16/04/16. But till date it is not sent by indian railway. sir, i would like to knew how much more time it will take.. please consider this complain..
                                    I came everyday in guwahati parcel office but thay people say I can't do anything you can go to head office. But agry for that two days I meet Mr.N.R cell in guwahti head office maligoan he says it will take one week but now is two month I didn't received my bike. After that I came again in Bangalore parcel office thay people said your bike is already loading but same problems that's y his unload in Chennai ...at last he said you can go to Chennai parcel office... What I do give that solution... Its my lost request for Indian railway parcel department...
                                    Biju laskar
                                    Phone number. [protected]
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      S.Jeyakodi
                                      from Kolkata, West Bengal
                                      Jun 1, 2016
                                      Report
                                      Copy

                                      Address: Tiruchirappalli, Tamil Nadu

                                      Self travel from west bengal to tamil nadu on 16-05-16 pnr no [protected] (Src to tpj) and reached at 18-05-16 on 1.25am. Suppose to reach by 22.20pm on 17-05-16. I have booked from tpj to rmd on 18-05-16 at 0.15am, due to late arrival of src by 3hrs, i could't catch the train and also approched mr. Robert franklin to make necessary arrangement to go by another train and he directly refused. Finally i lost my train fair and traveled by bus while raining at night. The same has been raised through the grievance no-pmopg/e/2016/0166187 and no action and closed.

                                      My name : s. Jeyakodi
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit