Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 205

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Smith Mehta
from Mumbai, Maharashtra
Report
Copy

No local train in bhiwandi

Address:Thane, Maharashtra, 421302
Website:Indian railways

Resp sir
The people and many students in bhiwandi travel to thane and vasai from bhiwandi for business and study purpose and there is no local train connectivity in bhiwandi which creates a big issues for students to reach college and class on time the st busses are over crowded
Kindly help the people by giving atleast a local train connectivity if i does it will be a great help for people staying here...:(...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rakuverma111
from Jaipur, Rajasthan
Report
Copy

Without platform ticket

Address:Jaipur, Rajasthan, 302015

Sir,
Today i was purchasing something near Gandhinagar Jaipur railway station and i saw that one lady forgotten one bag at that store and gone in the railway station.
So i picked up that bag and followed her and given that bag to her on the platform and when i was coming back TTE has caught me and misbehaved with me and told me that you are lying and we see many such kind of cases. I was ready to give fine at that time but...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh99s
from Tirupati, Andhra Pradesh
Report
Copy

Misbehaviour of tc while travelling with tatkal tkt

Address:517501

We are travelling along with family return from Madurai in NCJ express (train No 16352)to renigunta on 2016.02.04, My PNR number is [protected]. we found TC was dealing with un reserved passengers in the coach for bribes against to issue reservation. suddenly when the train is near to vridhachalam TC came to verify the TKT .He is not bothered to check tkt but asked for ID proof.I have produced my driving licence .He argued with us that its...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nalini2789
from Thiruvananthapuram, Kerala
Report
Copy

Deducted wrong cancellation charges

Address:324009
Website:www.irctc.co.in

Hi,

I want to bring into your notice that I booked a railway ticket from kota to Ujjain for 2 people and unfortunately I had to cancel one ticket. It was a sleeper class ticket for 220 Rs. For 17th feb and I cancelled it today which means before 48 hrs . I got the refund of only 100 Rs.
Please clarify my doubts....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gv_senthilkumar
from Bengaluru, Karnataka
Report
Copy

Missed luggage in train

Address:560043

Hi. I was traveling in the train 16340 coach S8 seat no 45&46 from Salem to Bangalore. I have to missed to take my utensil baggage kept under the seat....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navink310
from Bengaluru, Karnataka
Report
Copy

Train status update blunder

Address:Patna, Bihar

I was travelling on train no 12351 - Danapur express. Its final destination is Rajendra Nagar. Train was stopped at a Gulzarbagh station which is not in its list and train status was marked as arrived at destination. Train was stopped for more than 2 hour. Later I came to know that this practice is happening regularly. My friend was also travelling on the same train and he also reported this anomaly....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Narendra Kondeti
from Warangal, Telangana
Report
Copy

Fine imposed for not having original id proof

Address:517501

It brings your notice that i traveled from Hyderabad to Tirupati in Narayanadri Express by booking Tatkal Ticket. I forgot my purse at my home. but i have all the my id proofs scan copies in my mobile . i have shown my ID proof Scan Copies to Ticket COllecter during the Journey, He accepted it . but at the time of Leaving from Station TC asked Original ID proof i have shown Scan Copy of My id proof. he did not accept and Rs.720/- fine imposed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal

Today when i was returning from college at sealdah station at kolkata, west bengal.two security staffs at the southest corner (before the south ticket counter)with rifles in the barricade called me.i went there without knowing what was going to happen.they told me that i was spitting in station premises.though i was not.they told me to sit inside their trench like barricade. i asked them to take me to the authority and fine me.but they were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Madhurisi
from Gurgaon, Haryana
Report
Copy

Theft of luggage in indian railway

Address:New Delhi, Delhi, 110059

I am travelling from ndls to indore jn in AC 2nd compartment and at around 2am some unauthorized person entered into that compartment and stole my luggage which contains my laptop, watch, other essential and my official documents. Now its been 7days and nobody is ready to even loged my FIR. Please help and guide me what to do. Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700001

Dear Sir

I and many more people suffering from the circular railway of princep ghat, all the train were delayed by the schedule time approx 1/2 Hrs. Almost all train on daily basis. Today i journey by ballygunj/Barrackpore local 7.22 pm at Bbd bagh. And reach at khardah by 8.55 pm, which schedule time is 8.10 and its happen all time 5 out of 6 days. If any problem with this route then please block this route.
Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
simadri
from Bhubaneshwar, Odisha
Report
Copy

Refusing to give my parcel to me

Address:Khordha, Odisha, 751021

I have booked a parcel from Valsad to Bhubaneswar with the PRR NO [protected] on 16 dec 2015. Till i have not received the parcel. I went to parcel office several time by taking my parcel bill and valid id proofs and id proofs. But the names mentioned the bill is differ due to which he denied to give the parcel. After as per the suggestion i provided the documents. but still he is not giving my parcel . he told that i have get an authorization...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RajeshSaxena
from Lucknow, Uttar Pradesh
Report
Copy

3ac Seat allotment for single person always provided near the door

Address:560017
Website:irctc.co.in

I have always suffered travelling as a single passenger in 3ac indian railway trains. They always allot me the seat near the door. It is so disturbing throughout the journey. People moving in and out disturb us so much that it is difficult to extend our legs coz of not getting entangled in the door. Indian railways have least taken care of this issue where a passenger suffers like anything due to door coming in the way o[censored]pper berth....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mvaib
from Mumbai, Maharashtra
Report
Copy

Refund of ticket money

Address:Neemuch, Madhya Pradesh, 458441
Website:www.irctc.co.in

I have booked ticket PNR No. [protected] from Ratlam to Nimach for my brother Piyush Mittal departure on 16/01/2016 at 6:40 am. But the train he was travelling from Mumbai PNR No. [protected], train No. 01705which was scheduled arrival at 06:10 am was late by 80 minutes and arrived at Ratlam station on 07:40 i.e. 1 hour after the departure of the onward journey train. Also no alternate ticket or seat was provided in place of the missing...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant Oberoi
from Siliguri, West Bengal
Report
Copy

Refund being rejected

Address:New Delhi, Delhi, 110055
Website:www.irctc.co.in

I had booked for 6 passengers on the on 14th December with PNR Number: [protected] where 1 ticket got confirmed and Mr. Suvabrata Ghatak traveled and the rest could not travel since the 5 tickets were wait listed. Then i booked 5 more tickets tickets on the same dates on a trains which was 2 hours later with PNR Number : [protected]. 1 out of 5 tickets got confirmed and again rest 4 remained wait listed therefore only 1 passenger named...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Visakhapatnam, Andhra Pradesh, 530013

We're a 10member group of passengers had reservation to travel from Visakhapatnam to Madurai on dt.25/12/2015 by train no.12841&12637.The train 12841 reached chennai at 2200hrs late by 4.30hrs.Due to this we missed the connected train no.12637 from Egmore to Madurai which is left the Egmore station as per it's scheduled time 21.20hrs.No efforts were made from the Indiana Railway to send us from chennai to Madurai. We're not able to cancel...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Mumbai City, Maharashtra, 400008
Website:Indian Railways

There is a regular delay of departure of train No.12134 (Mumbai Express) train from Mangalore to Mumbai by atleast 2 hours everyday and accordingly delay in reaching Mumbai later by two hours due to which passengers at every railway station have to wait for the train for two hours. Although the Matsyagandha Express train is scheduled for departure after Mumbai Express as per time table but Matsyagandha Express leaves Mangalore perfect as...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
Manoj Kumar Jai
from Delhi, Delhi
Report
Copy

Theft in neelachal express on 02/01/2016

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:www.indianrailways.gov.in

With lot of happiness we were returning home from the Parasnath Thirth Yatra on 02/01/2016. me and my wife with my two kids boarded the train at Parasnath at 1.00 am on 02/01/2016. I fastened the one suitcase & one Bag we had ( one blue & one green) with a chain under the seat in S 7 coach at our berths were no 50, 51 & 52 (02 middle & upper).Both the suitcase & bags were also safely locked itself & also locked with chain & padlock. After...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jatin Rathore
from Mumbai, Maharashtra
Report
Copy

Railway products

I have visited old delhi railway station last month, as i was thirsty i went to bought a ' rail neer' bottle from shop inside station . i asked how much price for this . shopkeeper said - 20 rs., i checked m.r.p. that was 15 rs. i showed him that, he gave a smiley response and asked ' bhai change h to 5 rs de de ' problem is that people are unaware and these people are taking more price on govt. product . i think railway department is...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
ppalit_deb
from Kolkata, West Bengal
Report
Copy

Reserved ticket sold by tte

Address:700152

On 27/12/2015 myself along with my mother were travelling from Debagram to Sealdah by Lalgola- Sealdah passenger vide train no. 53178. Our PNR NOs are [protected] and [protected]. Our reserved seat no were 30 and 08 in Coach S1. But after boarding the train at Debagram R/S at coach no.S1the TTE of coach no S1 refused to provide us the seats at seat no 8 and 30. He said that our seat at on the bunks which are meant for luggage. After much persuasion...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ravitejamrkp
from Tirupati, Andhra Pradesh
Report
Copy

Misbehaving of ticket collector towards passengers in train

Address:Nellore, Andhra Pradesh, 524004

I have reserved train ticket in circar express (17643) from Gudur to Tanuku[protected] and I got reservation in S1 coach. But I stepped in S10 and stepped down after next station i.e Nellore has arrived and again I entered in S1. But in the mean while the ticket collector sold my ticket and getting against me and misbehaved on me. This is very rude behavior towards passenger and it should be take serious and I need immediate action towards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy