Indian Railways Complaints & Reviews

My account has been debited by rs.135/ today - but no sms or email has been received as year. Kindly cofirm the mishappening at your end and arrange to refund my ticket amount rs.135 /- as soon as possible to have trust on your your credability of your system.
Thanking you,
Yours
Kamleshwari prasad
[protected]@gmail.com
[protected]
Patha

Hi,
I was present in railway 20min before to the departure, i asked RPF staff that which platform the samark kranti train will arrive, they said pl no.1 so was waiting and looking at the desplay also hearing the announcement.there is no information about my train and past 15min announcing only two trains, ranichennamma and train no.22290(not sure)which has depaarture at 22:30 and mine was 22:20.I was totally confused then i asked a TT he said your train already arrived at pl no.3 then i ran away to catch the train, but i coudnt catch it.
I discussed near about 1hr with railway staff that i missed my train becouse of your missguide asked for solution. but they never accepted their mistake and not even care for my words.
after that all asking to meet station incharge Mr. A.V.Hosmani.finally i went their and explained about everything Sir this was happend with me today, So please take my complaint and help on the same.
this is unbelievable reply, he saying get them here who missguided you i will take the complaint, i never seen professional thing in him, i requested him for 30 min to recieve my complaint he did not take it.finally went by bus. there are many drawbacks with railway employees which i m not able explain in wordings.

i kindly request please help how to move forward with this complaint.

yashwant
[protected]

Though bg line has been started in barak valley(Assam), no trains have been announced till date from silchar to dibrugarh or tinsukia.There are also no connecting train unless one waits for 10-12 hours.Assam government has not taken any initiative till today for any announcement of such train.Students and people are facing a lot of problems.I want this matter to be taken seriously and take any urgent steps as early as possible.

Dear Sir,
I would like to inform you that yesterday my exam of dfccil executive post signal and telecom date on 17.04 12.30 am.
I am living at gotan location. My train from gotan to jaipur 7.14 am but train late from source station jodhpur 1 hour
So that train reached 11.40am but correct time 10.40 am
Exam center from station to college exam center 30km
I had been reached at exam center 12.25 but gate...

I had booked my motorcycle on 16th of March 2016. it has been 26 days since then and i haven't recieved it till date. the reciept no. of the bill is B537849.

Dear sir
I have booked my royal enfield bullet ( registration no. Mp 04 nf 7422 ) from bhopal to trivandrum central through prr no. [protected] date 06-april-2016 to till day motorcycle not reached to trivandrum central, status is not showing on the website, pls enquire about my bike what to do now pls suggest

Regards,
Deepukumar
[protected]

Dear sir, myself and my wife (Both senior citizens as per definition of indian railways) boarded a ac 2 tier bogie in train no 15910 avadh-assam express from suatgarh jn to delhi jn on 05 april 2016 vide my pnr no [protected]. We were allotted bearths 12 and 16 in ac-1 bogie. While travelling between narwana jn and jind jn stations (Both in haryana state) and at between 4.15 am and 4.30 am next early morning my wife's purse was stolen while she was sleeping. It was a costly purse of "coach" and contained sun glasses of "coach", mobile phone "samsung galaxy grand with two sims, reading glasses, cash about rs 1, 000, her pan card and her vanity kit. When asked advice from bogie conductor, he told that we will need to dos continue journey at next station to lodge fir with railway police. He did not guide us correctly about fir to be lodged through fir form. Looking into sequence, i feel the staff itself may have had a role in this episode. Please advice how to lodge complaint and warning call to indian railways to protect its passengers with greater accountability of its associated staff.

Hi, I have booked parcel ( 2 coolers) from Nagpur to Daund in the name of Sumedh Gajbhiye with PRR no [protected] on 06/04/2016 by 12136 Nagpur Pune express.But due to parcel office's carelessness they did not load the parcel on that day in the specified train.Later after 2 days they loaded the parcel in Maharashtra express but instead of Daund they sent the parcel to Pune again due to their carelessness.and now since 2 days it has still not been sent from Pune to Daund.
Another thing is the parcel office people are not willing to help.they do not receive phone calls and if received they keep the receiver aside and do not speak.when i went to the office and asked they said we have other work also other than receiving your phone calls.and when i asked them to call to Pune and Nagpur regarding my parcel they give me phone numbers and say that u speak directly to them.
First of all they do not do their work properly and more over they behave like this and do not help.

Dear sir,

I am travelling daily from thane to belapur (Navi mumbai) for purpose of my service.By our mumbai local trains. In current railway budget, only for western line, many facilities were put up. But for central and harbour line, no facilities and initiatives were taken. On harbour line still old trains are running with the 9 cars. Beacause of this we all are facing lot of problems while travelling on this route. We are still waiting for new trains with 12 cars. Please look into the matter and do the needful asap.

[protected][protected]a responsible citizen of the country

I and 2 of my friends went to majestic railway station to receive one of my friend. We had platform ticket. While returning one of the railway official was checking platform ticket. Inspite of having valid ticket he started abusing us and started beating one of my friend. I took his video but then he snatched my phone and asked for 50000 bribe.
He still has my phone. Asking him
His name he told tulsi das khan.

Why railway allow to give the waiting ticket to more over passengers if they are not providing the comfort? Because of that confirm berth passengers suffering from the inconvenience like us. So, why we book the ticket before 4 months if passengers suffering from this type of situations. As well as RPF not take a any action or not providing services to this type of passengers. So, what is the security level and why we put the RPF. If any causality arise because of waiting passengers bulk who will responsible for that. So, I request to railway please only allow to waiting tickets those quantity passengers which railway provide the comfort. As well as give additional coaches for waiting passengers for avoid inconvenience of confirm berth passengers.

I am vinod, resident of Railway Quarters number 1218 beside Railkalarang new Bioguda, Secunderabad. Of late, the number of stray dogs in our railway Quarters have increased. They are entering houses when not noticed. In our Rly Quarters many of the children (including infants) play outside our premises and we are not able to go Office and late nights it is more difficult to come home. but these stray dogs are posing a threat especially to little children. Many times, we read in the news papers about pack of stray dogs attacking and injuring infants and to everyone. We request the concerned authorities to take action before any such incidents take place. I thank the authorities in advance for initiating action against possible dangers.

Dear sir
our parcel not get till date at Bilaspur. Parcel details given below:
r r no. :- 528403
date of booking :- 27.03.2016
articles - 5 (Diwan Bed Set)
destination :- hatia (jharkhand) to bilaspur (cg)
please do the needful.
thanking You,
Samiur Rahman
Bilaspur - 495001
Mob. [protected]

Transaction id: [protected] train no./name: 12462/mandor express pnr no [protected]

Ticket amount:2240.0 ticket type:e-ticket

Quota: tatkal (Ck)
Reason for tdr: train diverted and passenger not travelled
Tdr filing date: 24-feb-2016 17:25:18 hrs tdr status cr registered cancellation id: [protected]
Tdr zone: northern railway (Nr) registration no:[protected]

The amount has not been refunded yet. Is it passenger's mistake that the train got cancelled and he/she could not travel or that he/she trust the railway system with a faith that if anything goes wrong, your money is safe and will come back to you soon. I don't think so. This is really disappointing, since irctc being the only means to access the indian railway reservation, consumers face these issues very often.

Dear sir today i.e.on 26th of march 2016 i was travelling in train no.14632 coach no B2 (third A.C.) from Amritsar to saharanpur, with my family, at around 3:50 am i heard some noise around my seat & soon i realized some one is taking my travel bag, i shouted & tried to catch him but he ran away& jumped from running train . I noticed that gate was open & attendent was in sound sleep in bedding almirah (not on his offical seat) i called the T.C. he replied that its not possible as he himself entered from same coach gate as train departed from ambala cantt, , i asked him did he locked the door, he had no answer . SO i realized that its total negligance of coach attendent & T.C. Can they be make answerable or it will be keep going like this ...????? Sachin Chhabra PNR NO. [protected]

Sir,
I registered tdr on irctc website but still i have not received the refund amount.It is still in cr registered status.Please do the needful.

Tdr filing date : 17-feb-2016 01:19:47 hrs
Cancellation id -- [protected]
Pnr no - [protected]
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr zone: east central railway (Ec)
Registration no:[protected]
Tdr status : cr registered
Train no./name: 12562/swatantrta s exp
Transaction id: [protected]
Date of journey: 16-feb-2016
Class: first ac (1a)

I mrs.Nilofer aravind was travelling from kayamkulam to vasai rd by hapa express and my black handbag was stolen from the coach in running train near bhatkal railway station at 1.00am on 16/9/2015.I have even got injury on my hand while running behind the thief .It had my passport, cash rs.4000, voting card, aadhar card, 2 mobile phones(Sony xperia z3 & samsug note), gold jewellery etc...All worth approx 1.5 lakhs.No on duty police was available at that moment and no security in the coach for women passengers inspite being in three tier ac coach.I have a zero fir which was issued to me by the tte but no action has been taken since 7 months.
Train no-19577
Coach-b2
Seat-40
Class-3ac
Name- mrs.Nilofer aravind

Pnr no-[protected]

Please need your help in finding my valuables back.

Sir, i am solai sarathi, i book the parcel on indian railway parcel services at patna junction.
My booking details are below..
Prr no- [protected],
Pw bill/lt no-[protected],
Name- solai sarathi,
From patna jn to erode jn,
Number of parcel- 06,
Booking date- 16 mar 2016.
My parcel last position at nagpur jn on 19 mar 16.
Pls deliver my parcel quickly

Sir, I am Brijesh Kumar having PNR No[protected] travelling from Kolkata to mughalsarai Jn. My complain is about the reason of train delay and that is too many stops and giving pass to every train instead of running itself, Delay of train is about 4 hours. So think about this problem and solve it.

I would like to provide a strong feedback to Gujrat travels management for its malpractices, fraud to customer and false promise.

I travelled using Gujrat travels bus from Pune to Ahemdabad on 18th march at 7:30 PM. While as per website bus should reach to Ahemdabad at 7:15, it reaches at 12:15. good 5 hrs late which is 40% of total time. When we asked from driver - he simply complaints about too much of traffic but it can't be 5 hrs. Atleast I could not notice hours of jam during the journey. Actually he stopped the bus at multiple location to deliver goods and pick up goods for next location. Is it a bus to goods truck?

Another thing, bus time table shown dropping point at CTM. While it didn't go to CTM and driver asked to get down a some different location. Driver and conductors (there were 2-3 helpers or conductors) misbehaved with us also. Now imagine, 5 hrs late and driver asking us to get down at unknown location - how it feel? I promise i want to report fraud case in police but not pursuing this matter. But will surely not travel to Gujrat travels and make sure to broadcast my story every potential customer to Gujrat travels so that they can be saved form fraud and cheating.