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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 204

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C
chandra4u
from Mumbai, Maharashtra
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Lost bag

Address:Satna, Madhya Pradesh, 485001

Hi,
I have lost my bag while traveling from Delhi to Satna today (18th March) and cost was around 40+ k but GRP(Satna) is not logging any complaint.

PNR:[protected]
Item: shoe, clothes and camera
Bag: red color
Lost time: between 2 to 5.30...
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N
nitisha11
from Jaipur, Rajasthan
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Ticket amount not refunded

Address:Mumbai City, Maharashtra
Website:irctc

I have been calling the customer care executive but no one is giving me the concrete answer as to when the amount will be refunded. They are simply telling me to wait. It's more than a month. This is the PNR number of the ticket that has been cancelled by me- [protected]. The amount of Rs 1110 is not refunded back in my account. Transaction id is-[protected] and cancellation id is -[protected]. Please look into the matter asap....
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Address:695581
Website:www.irctc.co.in

Dear Sir,

I had booked a ticket from Trivandrum to Alwaye for 13th February on Train Number 16382, Cape Mumbai Express. I had my two daughters aged 6 and 2 years along with me. I had to wait at the station for more than 3 hours as the train whose scheduled departure is at 8.55 am did not arrive even after 12 noon.

Even at the station, the announcers or the information desk didnt have any clue whether the train...
+1 photos
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S
Shekhar1780
from Bhubaneshwar, Odisha
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Non - receipt of pension

Address:493881
Website:www.consumercomplaints.in/new_complaint/ (SBI)

Ppa no er/ kpa/ 18825/ 15 dated 25.05.15
Ppo no [protected]
Pension payment issued by the office of dy cao (W)/ kpa, cwm office, e.Railway in f/ o ram chandra sharma, ex tech.I/ kanchrapara/ eastern railway. Retd on 30.04.2015. Pension has to be credited to sbi/ nawapara rajim (S.B. A/ c no - [protected]).
Till date i.E. 09.03.2016, the pension has not been credited to the bank. Hence you are requested to initiate immediate...
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E
elcid rodrigues
from Delhi, Delhi
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Change in ticketing procedure

Address:Mumbai City, Maharashtra, 4000029

Dear Ma’am/Sir,

I’am Western Railway traveller from Santacruz Mumbai station to Bhillad Gujarat station. The ticket for Virar shuttle to Gujarat was issued at destination Santacruz station so far. Today it was refused and I had to travel to Virar on a ticket and again book another ticket from Virar to Bhillad. Double trouble had to pay double the price and also stand twice in the que for the tickets (Virar is always busy...
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Address:Mathura, Uttar Pradesh, 281001

Pnr:[protected], train:12270, doj:13-02-16, 2a, nzm-mas, dep:15:45,
Sunil kumar sing, ab2 6,
Fare:3900, sc:45.8+pg chgs
Pnr:[protected], train:12621, doj:19-02-16, 2a, mas-nzm, dep:22:00,
Sunil kumar sing, ha1 6,
Fare:2970, sc:45.8+pg chgs
Your tkt cancelled. Pnr,
[protected], amt 3690 will be refunded in your account
Your tkt cancelled. Pnr,
[protected], amt 2760 will be refunded...
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Address:Ranga Reddy, Andhra Pradesh, 500049
Website:irctc.co,in

PNR No: [protected], 12286/NZM SC DURONTO, 22nd FEb 2016, refund not getting processed

I got a SMS on my mobile that train has been cancelled.

Still my TDR claim has been rejected.

If the railways are running train even after sending cancellation message to passenger that train has been cancelled, they owe refund to passenger.

I am not the only passenger who has lodged the complaint,...
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Address:Baran, Rajasthan

Dear sir
hamare pass hp proone 400G1 all in one business pc hai jisme internet nahi chal raha hai and CD slot se under gir gai hai jiske karan hame bahut hi pareshani uthani pad rahi h
serial no. SGH546P1SN
please solve it ugently
add. SSE TRD BARAN RAILWAY COLONY BARAN 325205
MOB. NO. [protected]...
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J
Jain_Mani
from Gurgaon, Haryana
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Refund for the failed transaction

Address:Gurgaon, Haryana, 121001
Website:www.irctc.co.in

I had a failed transaction on 1-Mar-2016 from Gurgaon to Jaipur for 3-Mar-2016. The amount was 1265.8 (amount charged was 1277.25 adding service charges)
Transaction ID: [protected]
Payment Status: Payment Settled Late
The transaction was done using Net Banking of ICICI bank.

Please refund my amount to my bank account. Also, I would like to know how much time does it takes to get the refund amount?...
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Address:New Delhi, Delhi, 110013

Train no 12286 DURONTO EXPRESS was cancelled from Origin, as per a message received from DM-IRSMSA on 22nd Feb'16. As per the refund policy, am yet to receive the full amount refund even 8 days after the cancellation date. All the details are mentioned below
TRANSACTION ID: [protected]


 I had booked e-tickets on irctc.co.in and PNR No [protected] was allotted for 2 confirmed tickets in class 3A in DURONTO EXPRESS...
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T
thil5285
from Delhi, Delhi
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Theft of gold chain in indian railways

Address:Mysore, Karnataka, 570017
Website:irctc.co.in

Hi,

I have lost my gold chain with a Dollar last thurday while I was travelling in indian railways from SBC bangalore to mantralayam in Nanded express....
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U
uk traders
from Chennai, Tamil Nadu
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Parcel service

Address:691333

I bought some cattle foods from salem tamil nadu they send by railway parcel service the destination place is kollam kerala they dont delivered on kollam the items may gone to nagercoil tamil nadu after two days some items may returned to kollam and some items may missing and they damaged the items .the parcel office may cheating I am an a simple bussiness man I having the income only by selling these products so I want justice...
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R
Radhe Sharma
from Bhopal, Madhya Pradesh
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TDR status

Address:Bhopal, Madhya Pradesh, 462039
Website:Irctc

PNR [protected]_Amount not refuned
PNR [protected]_Amount not refuned
Hello,

I had booked ticket for Train no. 12616/G T EXPRESS which was scheduled to depart on 8-Dec-2015 at 11:30 PM,
But I couldn't travel by train due to train delayed by more than 10 hours and I was not traveled
And the journey was from Gwalior city to Habibganj. My amount has not refunded yet

Transaction Number...
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R
rickisoni
from Bengaluru, Karnataka
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Train cancelled - not able to get refund

Address:Hoshiarpur, Punjab, 144211

I had a confirmed ticket going from New Delhi to Mukerian for travel date of 20-02-16. Due to Jat agitations the train got cancelled - i was not able to go to a station as there were problems in the area (Gurgaon) due to agitations. Yesterday I was able to go to a station once I have comeback to my base (Mukerian) where I was advised that I won't get anything back for the ticket where as it has been more than 48 hrs from date of cancellation....
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M
mohan Attur
from Bengaluru, Karnataka
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Worst behavior of TC

Address:517501
Website:www.indianrailways.gov

I was reserved a ticket from secundrabad to tirupati train no-12764 with pnr -[protected].
i was carrying e ticket sms send by irctc with valid identity proofs tc argued and torcherd to pay fine or leave train immediately,
i am a female he was treated me as a criminal he was the worst tc ever i saw,
these people are main reason that spoils name of indian railways, so please kindly en quire it and take action against...
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Address:New Delhi, Delhi

My father was travelling from Ballia to New Delhi by train SWATANTRA S EXP (No. 12561) (PNR No: [protected]) on 21st October 2015, since I had to go to Chennai with my father for my eye treatment on 23rd October 2015. The train's actual arrival time was 12:30 PM on 22nd October 2015 at New Delhi railway station. That is why I booked two flight tickets from New Delhi to Chennai by paying Rs. 8, 958 to INDIGO through MakeMyTrip application,...
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H
htmedia123
from Pune, Maharashtra
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Death certification

Address:Ghaziabad, Uttar Pradesh

Dear Sir,


Please update from my father death certification name of shri purna nand mamgain.
please do the needful.


Thanks & regards
Deep prakash mamgain
[protected]...
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Address:Visakhapatnam, Andhra Pradesh, 530001
Website:railway catering and ticketing system

We appreciate for developing a great online booking website and i have cherished booking it from home..

but now this online booking for common man has become very difficult situation where you have simultaneously increasing the ticket price and on top you have increased service charges.. and our bank providers are charging extra 10 rs again.. and now you guys have openly challenging and displayed that any ticket price ending...
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Address:New Delhi, Delhi

Dear sir its strange that cloak persons are stealing bags on platform 1 of new Delhi railway station. My token number is 0163 and deposited black baggage on[protected] at 11am and when returned back at 3.30pm the cloak room in charge says there is no baggage.
It's strange and ridiculous that cloak room luggage is missing.
My name.Dr.Roopali
Contact no.[protected]...
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R
rajddn710
from Pune, Maharashtra
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Change of reservation rules in the system required asap

Address:Bangalore, Karnataka, 560017

I regret to inform you that Internet reservation system through IRCTC website is doing unjustice to the single individual travelling by 3ac berth reservations.

I am told that it is system generated and I would say that the logic of reservation has been programmed by a human being and not a system.

Why cant railways look into such reservation issues where axe falls on only the individual passenger travelling...
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