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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 206

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E
Er Devendra Kumar
from Delhi, Delhi
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Ticket cancellation charge is more than refund amount

Address:Aligarh, Uttar Pradesh, 202001
Website:irctc.co.in

I Booked two journey ticket from Aligarh jn (ALJN) to Kanpur Central (CNB) on 30th december 2015, But the train is Cancelled then I Cancel my ticket cost of Rs. 410 but the railway refund only Rs. 170 they Charge Rs. 240 as Cancelation charge . May I know is it my mistake the traine is cancelled . Few Details :- Train no :- 14056 Journey Date :[protected] PNR No :- [protected] please Help me for this issue ....
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J
Jackson Nikalje
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for tdr filed almost 5 month gone

Address:Nagpur, Maharashtra
Website:irctc.co.in

Ransaction ID: [protected] Train No./Name: 11201/LTT AJNI EXPRESS PNR No [protected] Date of Journey: 04-Aug-2015 Date Of Boarding: 04-Aug-2015 Date of Booking: 02-Aug-2015 From: JALNA (J) To: AJNI (AJNI) Boarding: JALNA (J) Resv Upto: AJNI (AJNI) Quota: GENERAL (GN) Class: SLEEPER CLASS (SL) Ticket Amount:390.0 Ticket Type:E-ticket Cancellation ID: [protected] Reason For TDR: Party Partially Confirmed/Waitlisted And All Passengers...
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R
Rajanmarbel
from Delhi, Delhi
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Refusal of TDR

Address:Varanasi, Uttar Pradesh, 221005
Website:www.coms.indianrailways.gov.in/criscm/cmsHome.html

PNR [protected] our train 12295 was showing cancelled on the date 07/12/2015. This cancelled train restored. Due to "IRCTC system problem" we passenger are not able to cancelled the ticket before 7 December 2015. Now they refuse to accept our TDR....
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R
rushabh1990
from Mumbai, Maharashtra
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Misbehavior of TTE

Address:Surat, Gujarat

Dear Sir, I am travelling by Suryanagri express from Bandra to Mumbai today I.e 30/12/2015. We are in a group of 17 people all together with one of the PNR number as [protected]. TTE Mr. Ashok Kumar(as per the name told to us) came to check the tickets and seeing all ladies sitting together, he started harassing them. When I came to know about I directly went ahead to get all the tickets and passenger verified, he started misbehaving...
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S
sanusalma
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Parcel Service

Address:Bhopal, Madhya Pradesh, 462001

Sir I have booked a steel box From Bjopal Jn to Hyderabad Deccan on 19 Dec 2015. It will hardly takes 24 hrs to reach Hyderabad from Bhoapl by train. Everyday there is a number of running trains available for Hyderabad from Bhopal. Bit I did not get my steel box yet. The PRR number for the consigmment is[protected]...
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M
mannujaiswal
from Patiala, Punjab
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Purse stolen while travelling

Address:Thane, Maharashtra, 421201
Website:consumercomplaints.in

I want to lodge a complain on Indian Railway department against theft of my purse as i was travelling from Mumbai to Varanasi.. As i have boarded the train No 12167 (LTT-Varanasi Express) birth no 65 to 69 coach no-S-11 on 16th December 2015 from LTT station departure time 12.35 am . During the entire journey there was not a single TC who has come for inspection neither any GRP or RPF Staff.. It was very unsafe travelling as anybody can...
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G
Gangadharan Mani
from Noida, Uttar Pradesh
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Refund regarding - train late more than three hours and passenger not travelled

Address:Jaipur, Rajasthan, 302018

Dear Sir

Pls note that I have raised a TDR through IRCTC for the below PNR on 13th Oct.2015. As per IRCTC mail they have forwarded the case to you for refund due Train Late more than three hours and passenger not travelled. You are requested to please check and refund the amount to my a/c. The traveller had waited more than 6 hrs and finally he had to traveled by flight and we have lost time and money due to not started the...
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T
Trolion Rush
from Bengaluru, Karnataka
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Non maintenence of AC couch

Address:560040
Website:www.coms.indianrailways.gov.in/criscm/cmsHome.html

I registered a complaint on Indian railways website, and see this response. Sir/Madam, Your Complaint No.: W/SC/SC/[protected] has been attended to and it is now closed. Closure Remarks by the respective officer: Sir this train's primary maintenance is at Bangalore. hence the same is forwarded to ADRM/SBC. you will hear from him. Thank you. None from ADRM/SBC contacted me for the same. have opened another ticket W/SC/SC/[protected]...
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G
gauravjha2
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Parcel and luggage deprtment

Address:New Delhi, Delhi, 110001

Gaurav kumar jha Dec 25, 2015 BIKE PARCEL BUT NOT RECEIVED Sir, I have booked a bike bearing Reg. No. Dl7s BR-1353 from NEW DELHI (NDLS) to MUZAFFARPUR against PRR/PWB No. -[protected] dated 24 Dec 2015. The parcel bike was loaded by Train No 12562 Swatranta sainani sampark Exp. on 25 Dec 15. The Parcel was not unloaded by MUZAFFARPUR (MFP) Station. The Station Master and parcel incharge at Muzaffarpur Telling that there was no parcel...
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J
Jeet761
from Srinagar, Jammu and Kashmir
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Non refund of TDR amount

Address:Jodhpur, Rajasthan, 342001
Website:www.irctc.co.in

Personal details: Name:JS Rathore Age 27 Male B2 27 TID:[protected] Date of Journey:19Dec15 PNR NO:[protected] TDR Details Reason For TDR: Passenger Not Travelled. TDR Filing Date: 19-dec-2015 17:30:04 HRS TDR Status CR Repudiate Cancellation ID:[protected] TDR Zone EASTERN RAILWAY (ER) When I have not travelled at all, where is the question of rejection. May be the TTR has accommodated somebody else in our place without...
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M
mm1107
from Chennai, Tamil Nadu
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Refund due to Cancellation of E-ticket

I've cancelled a ticket from Raj Gangpur (GP) to Howrah (HWH) dated 14th November 2015 for ISPAT EXPRESS (12872) PNR No. [protected].(E-Ticket) My Transaction ID is [protected] Till date no refund is there for this. I've sent mails but not get any reply. Pls look into this at the earliest....
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I
Ingloriouz Basterdz
from Thiruvananthapuram, Kerala
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Non receipt of parcel luggage ticket no 531457

Address:411031

I had booked a 65 kg trunk from haridwar to pune via bandra terminus mumbai on 17/10/91 vide luggage ticket no. 531457 ...however even after 23/10/91...i hv received no parcel at pune n neither at bandra terminus......
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V
varshadas1
from Chennai, Tamil Nadu
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Tatkal booking fraud

Address:New Delhi, Delhi
Website:irctc.co.in

I booked a tatkal ticket this morning. the site was showing 40 available tickets and suddenly, within 2 mins it went into waiting list 30. Also, usually a pop up comes while booking asking you if you want to go ahead as its on waiting list. The pop up did not appear at all. I feel there is some miscreant trying to mess up the system. My PNR NO IS [protected]....
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C
chandra1231
from Mumbai, Maharashtra
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Issues with sangmitra, patna-bengluru train

Address:800001
Website:indian railways

19th Dec 7:55PM Patna Banglore Sanghmitra express, not a single passengers who had tickets in Sleeper and AC could onboard, since students were going for exams to Allahabad .. No steps taken by Railways to run special train or take care of 500+ passengers who could not on board the train . Such worse service and non care by Patna Railway manager as well as Railway ministry . No care of passengers and their convenience and they are earning...
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D
dineshpatial
from Chennai, Tamil Nadu
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Ticket cancellation charge

Address:Mumbai City, Maharashtra, 400005

Latest ticket cancellation charges imposed by Indian railway need some amendments. as the ticket cancellation charges are same for both category i.e whether cancelled by the individual or by the Indian Railway being wait list not cleared. specially when u take the case of Second Sitting class, where total fare is around cancellation charges. For example if I cancel the e- ticket (wait list) before 30 min of train departure the clerkage...
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M
Manisha Kumar
from Bagh, Madhya Pradesh
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Unhygienic toilets and filthy compartments

Address:New Delhi, Delhi, 110012
Website:www.coms.indianrailways.gov.in

On 16 December 2015, i was travelling from train name. shramjeevi express from Nihalghadh to New Delhi (Train No. 12391) sleeper couch no S5, seat No. 15 and 16. I was thoroughly disappointed to see the condition of extremely unhygienic toilets and filthy compartment and even after 4 hours of complain to T.T.E. there was no scope of its cleanliness. so take the needful action as soon as possible....
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M
mahi_endra
from Lucknow, Uttar Pradesh
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Non refund of cancellation amount

Address:Lucknow, Uttar Pradesh, 226016
Website:www.irctc.co.in

I filled a tdr details are below CANCELLATION ID [protected] PNR [protected] LJN YPR 03-Nov-2015 CR Registered 03-Nov-2015 17:41:22 HRS although i filled tdr within 2 hr of scheduled departure of train, i have not got any refund from railways, according to rule 50 % of fare should be refunded....
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S
Sarfal
from Maharajganj, Bihar
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Bike not received

Address:Kishanganj, Bihar, 855107
Website:www.indianrail.com

I have send my bike through railway parcel Old delhi on 5th of December but still on 15th December not came to kishanganj. PRR No.[protected] Parcel way bill No A5666361 Bike:- BAJAJ PULSAR MH12GP9136 Nobody ready to give solution in kishanganj parcel office, please provide the information. Regards Sarfraz Alam [protected]...
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Dear Sir,
I am a Physically Handicapped person. I would like to say to railway, thanks providing a separate Disabled Coach for Disabled persons. But now this coach is going to no use for Disabled persons. Because of, the normal persons (non-disabled passengers) are mostly and regularly travelling in this coach (with Guard and RPF help to travel). One more very beauty, Non-disabled passengers are not allowing the Disabled persons neither...
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Dear sir At present lot of discussion/arguments going on inside and outside on "असहिष्णुता that is intolerance" but I will say that our Govt administration has now become "असंवेदनशील that is insensitive". I have already taken up thru emails with different Indian Railways Authorities even up to Cabinet Minister Railways & Chairman Railway Board but none is hearing my case nor have courtesy to respond....
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