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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 207

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K
Kommattam Paulose Jose
from Bengaluru, Karnataka
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Indian railways

Address:Bangalore, Karnataka, 560043

I had a reserved ticket for journey from Bangalore to Ernakulam by 16315 Kochuveli exp. (S-14 Birth No.60) dated 03.12. 2015 but had a horrifying experience from Bangalore city Jn. to Bangarapet because the whole compartment was occupied by local passengers. There was no space even to go to toilet which was very much needed for me due to my prostate problem and old age. Also, there was no TTE till the train reached Bangarapet to check the...
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U
ukrajput
from Gurgaon, Haryana
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Being confirmed reservation seat not providing by railway staff

Address:Mumbai City, Maharashtra, 400005

-e ticket [protected] and complain no 64 -No display outside of coach -No TET & railway staff doon't know this coach.It is confirm by my family many times& non non cooperative & non responsible behavior -Being Confirm Ticket No Seat Provide By Railway Staff -ITS A Painful Journey Of My Family - Claim 50000 M.No-[protected]...
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Upendra Dudhwewala
from Kolkata, West Bengal
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Non refund of tdr amount

Address:700054

I had filed a tdr for passenger not travelled on 25th july 2015 vide cancellation no. [protected] pnr. No. [protected] doj 24 july 2015 though the cr has been registered i have not yet received the refund...
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A
Arefa Ahmedi Kachwala
from Ahmedabad, Gujarat
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Railways

Address:422401
Website:VM-IRSMSA

Wrong information was provided by railway from VM-IRSMSA PNR NO: [protected] I had booked waiting list ticket with pnr no.[protected] for journey from Rajkot to Pune on Porbander Secundrabad Express train no: 19202 whose date of journey is 15.12.2015. On 10.12.2015 i get an sms that your journey is on 16.12.2015 with all other details which were correct. It should be noted that this train only runs on one day i.e tuesday. And in my case the...
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S
Shivank Arora
from Raebareli, Uttar Pradesh
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Theft during journey by train no. 12115 on 7-8 December 2015

Address:Solapur, Maharashtra, 413001

I was travelling from CST Mumbai to Solapur by train number 12115 (Sidheshwar Express) Coach number 8 seat number 9. At Khandala station when I woke up from sleep, found my 2 bags were not there under the seat. I checked with the co-passengers and called RPF people and TTE. One of the co-passengers informed that some 5-6 people had boarded the train with him at Kalyan station and they all were sitting around my seat (some on upper berths...
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A
Aj298
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Lost nikon camera

Hi I'm Avijit I was travelling from Agra cant to New Delhi on 7th Dec 2015 by Bhopal New Delhi satabdi Express.. My Seat no was C5 28.PNR no I PNR:[protected], TRAIN:12001, DOJ:07-12-15, CC, AGC-NDLS, Dep:21:15, kept my Nikon Camera Black Bag on the bunker. While getting down At delhi I forgot to take the Bag..if found please contact me...[protected].Nikon P530 camera...please...
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F
f14557718
from Khammam, Telangana
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Online railway reservation card for handicapped persons

Address:500015

Respected sir/madam, 04/12/2015, Secunderabad. I K shiv Shankar physically handicapped ( Ortho disability – 69% ) applied online reservation railway card with all the required documents under the above said category at Railway Nilayam Sec.bad, A.P on Jun 2015. After 4-5 approaches I have issued the Railway reservation card on Nov 2015 and while I receiving the card I found mistake in my name and same was brought notice...
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Poonam Chaubey
from Mumbai, Maharashtra
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Theft in running train

Address:400078
Website:Www.consumercomplaints.in

Sir/mam my jewellery about 8lakh and cash 25000 was theft in mahanagri express on 15th May 2015 in running train i was given fir to GRP complaints no 80/15 sixth month has gone but they're not given results they closed the case and send letter. Please help regarding this. My mobile no is [protected]....
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Address:Nagpur, Maharashtra

Students of KENDRIYA VIDYALAYA went to K.V- IIT-MUMBAI to take participate in "23rd.NATIONAL CHILDREN'S SCIENCE CONGRESS" representing West Bengal on 23.11.15 . On the return journey by BOMBAY MAIL VIA NAGPUR on 29.11.15 the 19 students having 05 girl students got distributed after RAC confirmation in different sleeper class coaches . On the journey I found that passengers having waiting list tickets and normal ticket got into sleeper class...
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N
nasyr
from Delhi, Delhi
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Non refund

Address:New Delhi, Delhi, 110060
Website:irctc

Non refund
I accidentally booked a wrong tkt on 10th nov under pnr [protected] which i promptly cancelled. Refund has not been made upto today 1st dec.

What is worse is that there is no reply to my emails and no one answers calls on any phone helplines (In which calls are charged while being kept on hold ) for last 10 days

Never seen worse callous service with total disregard...
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S
Satish chand agrawal
from Jaipur, Rajasthan
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Train 12801 unhygienic environment

Purushottam Express train no. 12801 PNR [protected] dt. 28/11/2015 coach B1: there was no water in the washrooms so everyone faced difficulty about sanitation. coach B1 and B2 were outside platform at Kanpur so we got confused whether to get or not out of train, ultimately we had to take risk with 2 children of age 10 months and 7 years. coaches were not clean, bedding also was dusty. cooling was high, temperatures were low. lights were not...
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ankitsahni1384
from Bengaluru, Karnataka
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Missed my Flight on 23-Nov due to Delay of Train (12817)

Address:New Delhi, Delhi, 110001
Website:www.indianrail.gov.in

Hi, Me and my wife have booked tickets in a train No. 12817(JHARKHAND SJ EX) on 23-Nov-2015 . from KANPUR to DELHI .The scheduled time of arriving at Kanpur was 07:20AM and at Delhi it should be at 13:55PM. Because me and my wife had an domestic flight From DELHI to Bangalore on 23-Nov-2015 at 19:40 PM but due to train delay which was almost 4hr. from its scheduled time I missed my flight and on next day we had an important assignments...
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S
SubhashShah
from Mumbai, Maharashtra
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Flute Kit Lost on Shatabdi Express

My name is Subhash Shah, age 71. I have forgotten my "Flute Kit" containing two flutes on Shatabdi Express on 28/11/2015 plying between BCT and Ahmedabad (12009). Bogey C12, Seats 5, 6, 7, 8. If someone comes across it please contact me on [protected]....
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B
Binod Kr. Singh
from Savantvadi, Maharashtra
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Cancellation of ticket & reimbursement the amount with compensation

Address:492013
Website:www.consumercomplaints.in

We have missed the Train No. 13288 on 24.11.2015 due to 5 to 6 hours delay of Link train No. 23225 on the same day. This is not our mistake, every train should be reached on time at the destination point, would be assured by the Railway authority. Otherwise the passengers of Railway should have write to claim the refund of reservation value with compensation. so, our pray is the same, kindly accept my complain and give the judgement like...
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Address:New Delhi, Delhi, 110011
Website:irctc

TDR Ref No. ekt [protected] (Track Id [protected]) of wait listed ticket of partly confirmed tkt. PNR NO. [protected] with date of journey 4/4/2015 from New Delhi to Katihar Jn. ( Train no. 12424) was filed on 4/4/2015, well before departure of train. A receipt for refund bearing no. N. Rly. B/F 660044 dtd 4/4/2015 from TTE of the train mentioning that wait listed passenger has not boarded the train was obtained and original copy with...
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S
srinupals
from Channapatna, Karnataka
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Refund of tdr filed ticket - reg.

Website:www.er.indianrailways.gov.in

I cancelled a tatkal eticket with PNR number [protected] on 21st July, 2015 as the notification board in the railway station indicated that the train is INDEFINITELY LATE. However, the amount is not refunded even after 120 days and the status shows CR Registered. I called to IRCTC customer care and then they said that the delay is done by Eastern railways. Also, they gave the phone number of Chief commercial officer of Eastern railways, which...
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Kalpesh Thacker
from Mumbai, Maharashtra
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Waiting room management

Address:Ahmedabad, Gujarat, 380002
Website:www.indianrail.com

I am at Ahmedabad railway station. 4.30am. My next connecting train is after two hours. While entered in the waiting room of sleeper class, realized that most seats are occupied by people sleeping on it which is meant for seating of 3 persons. Care taker refused to help in the situation. Why can't railway staff manage the area next door, few meters away from them?...
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I have booked confirm 3 AC ticket for Aurangabad to tirupati in NSLMAS express and Tirupati to Ernakulam in PNBE ERS express. I reached Tirupati on 17/11/2015 by NSL MAS express. And stay at Tirupati on 18.11.2015. On 19.11.2015 i am going to Ernakulam by PNBE ERS express with my family. Allready i have booked 3 AC tickets of PNR[protected] before two months. But on time Train No. 16360 PNBE ERS express is cancelled. Regarding the ticket...
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S
Swamynathan Nair
from Coimbatore, Tamil Nadu
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People boarding with general tickets in sleeper class

Address:500037
Website:Consumer Complaints

Respected Sir/Madam,

I don't want to harass any one, but bring this to notice that TT's boarding from Tamil Nadu and Kerala are allowing people with General Tickets to board reserved bogies. And i travel thrice yearly in Sabari Express (17229 & 17230), there is no safety to travel in reserved bogies and more over they occupy our reserved seats and don't even move while we ask to move, there were even fights...
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Kanna79
from Delhi, Delhi
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Complaint of robbery

Address:Bidar, Karnataka, 585401

I am travelling with my mother on 8/11/15 (boarding on8/11/15 ) in bidar yeswantpur train. (train no. 16572 -pnr:[protected]) At 3. 15am the next morning the train stopped at a station koluru. An unidentified person entered the coach and snantched two gold chain of my mother who is a senior citizen and ran away. There was no rpf escort in the train to be found and there was also no ttr in the train at that time. iam still in the train and...
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