Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 212

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
L
lota
Report
Copy

Refund not Received

I have not received refund as my train was cancelled on 21st July. Below is the details. I am sending you more details for you reference. PNR : [protected] Transaction ID : [protected] Cancellation ID : [protected] Cancellation Date : 21 July 2015 Train Name / No : 12296 / Sanghamitra Exp Amount is Rs. 8080.00...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Indore, Madhya Pradesh

Dear Sir/Madam, I booked E- ticket on 07.08.2015 and same day cancel. I didn't get amount after cancellation. Transaction id : [protected] Train : 21125/INDORE BHIND EXP PNR Number : [protected] Booking Date : 07¬Aug¬2015 13:19:10 HRS Cancel Details:- Transaction id : [protected] Train : 21125/INDORE BHIND EXP PNR Number : [protected] Booking Date : 07¬Aug¬2015 13:19:10 HRS...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajeshkothari1983
from Mumbai, Maharashtra
Report
Copy

Platform Ticket Fine

Address:Chennai, Tamil Nadu

I have been charged Rs 1000/- for not having platform ticket, i asked them the rule book, the TT Inspector said, don't ask about the rules, just pay or go to Jail for 6 months. He catched my Collar and threatend. Then he says, i am charging for rude behaviour. This is very bad treatment by Indian Railways at Chennai Central. Receipt No.719397. Rajesh [protected]...
+1 photos
Helpful
5 other people found this review helpful
5 found this helpful
Write a comment
Report
Copy
S
SINHA72
from Kolkata, West Bengal
Report
Copy

TDR filed, CR registered but money not refunded

I have taken Reservations for 2 occations - 1) Vide PNR [protected] on train no. 05968 & date of journey is 27th february 2015 & on the same day I have filed TDR & is registered successfully and 2) vide PNR [protected] on train no.15606 & date of journey.is 16th Nov. 2014 whose TDR as registered on the same day both are under NF Railway. Though for both the case TDR Registed but till now no money is refunded. Kindly do the needful Regards Sanjib...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sjfaridi
from Samastipur, Bihar
Report
Copy

TDR Filed But Money Not Refunded

Address:Bardhaman, West Bengal

Dear Sir/Madam, I had booked a ticket from DGR to HWH journey date 05 May 2015, but the train got late from more than 3 hours.I had filed the TDR on the same day at 04 May 2015 17:44:18 HRS.The status of TDR showing CR Registered.Please help me on this asap. As per rule total amount of ticket should be refunded if the train gets late more than 3 hours TDR Transactions Details:- Transaction ID: [protected] Train No./Name: 12322/KOLKATA...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dindayal77
from Sambalpur, Odisha
Report
Copy

Rejecting TDR on false justification

Address:Jharsuguda, Odisha

Sir I had booked ticket PNR No.[protected] dt.12.07.2015 Bhubaneswar - Secunderabad. The train was cancelled at starting point i.e. Bhubaneswar so filed TDR No.[protected] on 13.07.2015 for refund but rejected justifying "'TRAIN RUN NORMAL''. The train cancellation record will be confirmed from Bhubaneswar station. Please help to get refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dindayal77
from Sambalpur, Odisha
Report
Copy

Rejecting TDR on false justification

Address:Jharsuguda, Odisha

Sir I had booked ticket PNR No.[protected] dt.20.06.2015 Jharsuguda-Howrah and not board train due to indefinite late for heavy rain in Mumbai. TDS filed No.[protected] on 21.06.2015 for refund but rejected justifying DELAY IN ON LINE TDR FILLING / TDS FILED AFTER 30 DAYS" although TDS filed on very next day. Please help to get refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pmscorpio
from Navi Mumbai, Maharashtra
Report
Copy

Parking fee of INR 50 yet no development

Address:Thane, Maharashtra

We went to Kalyan station to see off my mother. There is a parking adjoining the station premises which the locals (who rob INR 50 from the people who go to park their cars there) say that the parking is maintained by the Indian Railways. If the parking is really maintained by the Indian locals, then I demand to know on what basis are we being literally robbed by INR 50 when there is no development or changes? I demand to know where is the...
+8 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deep1990
from Delhi, Delhi
Report
Copy

Mismanagement

Address:Kanpur, Uttar Pradesh

Dear sir i have booked ticket in kalka exp. Having date of journey 28 july 2015, in 2cc, but seat alloted to me in general coach, and there were no body neither the tt nor the grp even guard does not help me he keep elling others that the following coach is general, also there were no water, toilets were not cleaned, and there is lot of rush even 3 people were seating on by seat and saying it is general coach, kindly look in to the matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Thrissur, Kerala

Myself and my wife were unable to travel in reserved sleeper coach due to unauthorized passengers traveling in our coach. This happened in 2th August 2015 train number 12508 GHY TVC Express running late when it reached thrissur, kerala around 18.40 PM. When i asked the TTR about the situation he casually said this is a common incident in this train and was not ready to do any action based on this. I with my pregnant wife had to travel near...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiv Sahani
from Mumbai, Maharashtra
Report
Copy

TDR refund not received

Address:Mumbai City, Maharashtra

HI TEAM, I booked a normal ticket for the train 15023, but the ticket was partially confirmed, so I didn't travel and raised a TDR for the same. It is around 40 days now and the amount is not refunded by IRCTC and the status is continuously showing as CR registered. Transaction ID : [protected] PNR number : [protected] Train number: 15023 From station: GKP To station: NGP Date of Journey: 23-Jun-2015 Status: CR Registered Date...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Patna, Bihar

Myself Abhideep kumar sinha
brother of Shashank sinha, he is travelling in sanghmitra express on 31st july boarding from patna and destination to banglore city junction.
i want to intimate you that the boggy A3 dont have water in the toilet and the passengers face serious problem for the same.

Therefore, i kindly request the railway authority to take the serious steps in this area of war footing.

Hope...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
djsingh83
from Noida, Uttar Pradesh
Report
Copy

TDR amount not refunded

Address:New Delhi, Delhi

Dear Sir, My TDR filed amount not credited. Please find the detail below: TDR Transactions Details Transaction ID: [protected] Train No./Name: 05036/ANVT GKP SPL PNR No [protected] Date of Journey: 25-Jun-2015 Date Of Boarding: 25-Jun-2015 Date of Booking: 12-Jun-2015 From: ANAND VIHAR TRM (ANVT) To: GORAKHPUR JN (GKP) Boarding: ANAND VIHAR TRM (ANVT) Resv Upto: GORAKHPUR JN (GKP) Quota: GENERAL (GN) Class: THIRD...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
CKPoddar
from Chennai, Tamil Nadu
Report
Copy

No train between 6:40 pm to 8:14 pm from Borivali to virar

Address:Mumbai City, Maharashtra

There is no train after 6:40 pm from Borivali station, which is creating lot's of issue to board the train from Borivali station, people use to fight while boarding on 8:14 train. I felt down while boarding the 8:14 train from borivali, because of rush. So request you kindly start more train between 6:40 pm to 8:14 pm in the evening time. There are lot's train from the Churchgate or Andheri to virar, but people are not able to board that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Krishna, Andhra Pradesh

Sir, I'm Resident of vijayawada, working in BSNL as TM. Sir, I had booked tickets from vijayawada to Varanasi for 30 members of my family. For Train No. 12669 PNR no.[protected],[protected],[protected],[protected]. Date of journey:[protected], as the Train was cancelled on the date. As it was midnight all the reservation counters were closed. And on advise of one of the TC in the station. We thought to claim in another station....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mr.kpandey
from Ahmedabad, Gujarat
Report
Copy

Theft of personal luggage on train

Address:Jhansi, Uttar Pradesh

Date/Time of Incident:- 26/07/2015 08:21 AM PNR number of Victim (Myself - K. PANDEY M 35):- [protected] Train number/name:- 11016/KUSHINAGAR EXP I was travelling from LKO to LTT with my wife and 2 sons, and after boarding the train at LKO we all went to sleep when the train was around CNB. Once the train halted at Jhansi station, my wife woke up to notice one of our luggage missing from under our berth no. 10. I have 100% suspicion...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prabir2988
from Pandua, West Bengal
Report
Copy

Not settele my tdr

Address:Kolkata, West Bengal

Bir datta
Jul 16 (11 days ago)

To care
[protected]@irctc. Co. In

Jul 11 (6 days ago)


To me

Dear customer,

We wish to inform that your request for refund against pnr number [protected] for reason "train diverted and train not touching boarding station. ", has been received and the reference no for this is :[protected]
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mavir
from Chennai, Tamil Nadu
Report
Copy

Railway staff Helping the Agent

Address:Madurai, Tamil Nadu

Dear sir my name s mahaveer my mail id is [protected]@ymail.com I am in madurai... every early morning when ever we go to buy the ticket for tatkal I hd noticed nearly 10 to 15 people r occuping the place before as agent... All this people r cmg to buy ticket regualy.. The Railway Staff know them very well n they also helping them to buy the ticket... Few days back I hd noticed that a lady in counter providing 3 tatkal ticket form for dat same...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
baliarsingha
from Pathankot, Punjab
Report
Copy

TDR process delay

Address:Khordha, Odisha

TDR filled through IRCTC cancellation ID No. [protected] Registration No: DEO040715W09214 on dt. 29.06.2015 due to late of train for more than 6 hours. not yet settled. similarly TDR filled through IRCTC cancellation ID No. [protected] Registration No: CSE040715W12302 on dt. 29.06.2015 due to late of train for more than 6 hours. not yet settled. Laxminarayan Baliarsingha [protected]@rediffmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanju_ghosh
from Pune, Maharashtra
Report
Copy

PNR No 8236735292 : TDR Repudiate

Address:Pune, Maharashtra

Hello, Following are the tatkal ticket details for journey PUNE to ALLAHABAD Train No./Name: 11039/MAHARASHTRA EXP. Passengers boarded the train from Pune to Bhusaval. The slip route train from Mumbai-Bhusaval-Allahabad was cancelled hence were not able to travel from Bhusaval to Allahabad. As the slip train was cancelled hence Indian Railways should refund the difference amount. TDR was filed within 6 hours of the slip train getting...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy