Indian Railways Complaints & Reviews

Hello, In north part of Bengaluru(Karnataka) there was an railway underpass work started at Kogigehalli somewhere in the month of Jan-2015. The access road is all blocked due to this work. But now we could see that the work has halted and no progress being made since 1 month. This is unnecessarily causing delay in the project and also as the main road is blocked it is really creating very much inconvenience to the public moving towards Thindlu to and fro. Whatever the issue is kindly try to solve it at the earliest and either resume he work or reopen the closed road from Kodigehalli to Thindlu. Thank you. Bets regards, Sreenivas

I'm travelling from kanpur to ndls by gomti sf exp (12419). 2:45 pm is the arrival time at ndls and we are at bharthana right now...not even crossed etawah. This is very bad service. Kindly take proper action against it. Thanks

Sir ...my parcel booking LT No. Is A4969386 i booked my bike with my confirmed ticket on trivendrum rajdhani express from nizamudin railway station on 24 jun 2015. From delhi to ernakulam junction. But that was not loaded in the same train on 24 jun . And the online system is not showing any kind of information. I also register a complaint on railway parcel complaint system on 24 apr15 after departing of train but i did not recieved any kind of emai or call from that side . Now 8 days are gone but i am not able to find where is my bike

I had 2 AC ticket of PNR NO [protected] dated 03/05/2015 Jat to BPL by 02172. but due to railway's reasons they provided 3 A.C in same train.but when I send the railway ticket to CCM (WCR) jbp. They replied wide letter no. WCR/REF/S/[protected]/05/2015-16 dt 20/05/15 certificate not presented within 2 days of the date of issue. This is not canc.

I TREVELD in train no :- 13331 with a genaral tickek in sleeper class from dhn to jashidih, so many berths available in train I suppose to upgrade the ticket with concern TTE . But no TTE has come and some other tte has take a Fine of 310 rupees, if I m ready to upgrade my ticket and noconcern person will come how can I do the same. What is my fault even I said them so many times but they not hear and at the same time the concern TTE will come and he also not upgrade my ticket and took fine with them, Ticket no 60899629, , please reply me its right,

i booked a ticket through irctc connect mobile application.when i booked the ticket there was no such rule mentioned regarding if train canceled ticket should be canceled with in 72 hrs it should understood if train canceled ticket should automatically canceled because there was no other choice so its unfair they refuse to refund my money only because of i am not aware about the rule which i was not aware fzr intercity date of journey - 24-june-2015(train canceled ) pnr no. [protected], [protected] delhi to bathinda

Dear Sir, I have applied for TDR 8 hrs before the train started from it's origin or 10 hours before the train departs from the boarding station. The ticket was partly confirmed and partly waitlist for Dhanbad Alappuzha Express (30 May 2015). Thus, I have applied the TDR for two persons whose ticket was not confirmed. We have informed the same to the TTE of AC 2 coach. The snapshot of the TDR status is attached. It is also to inform that these two person Ms. Puja Rani Sinha and Ms. Shilpy Kumari has traveled in AC 3 as they got their tickets confirmed in AC 3 in same train. Copy of the confirmed ticket is also attached. Both the ticket in AC 2 as well as AC 3 has been taken from the same IRCTC account which justifies that both the tickets are of same person. However, even after completion of 1 month, the TDR status is "CR Registered" whereas IRCTC has claimed that the refund process normally takes 7 days. The snapshot of the mail from IRCTC is also attached. In view of the above, I request you to kindly release the full refund as soon as possible. In case of any query, kindly write to ask.[protected]@gmail.com or call at +91 [protected].

Respected Sir, My name is miruna. I was walking on the over bridge pathway at chennai egmore junction on 28.6.2015 to board my train 12631 nellai express on platform no.9. It was crowded at the bridge near platform 5&6. And at that time my apple ipod classic 160gb model A1238 was robbed. Please take up the complain and do the necessary. My contact is [protected]

I have booked my bike from agra Cantt to jalandhar cantt UP 80 CV 7335 and RR No. is [protected] on 27 jun 15 and loaded in chhatisgarh exp 18237 from agra but even not received from jalandhar cantt and they are saying that your parcel may be at amritsar. What should i do. If am late by 6 hours to receive my parcel i have to pay 10 rupees per hour but what about indian railway that we r not received our parcel at time.

Respected Sirs, I would like to pay your kind attention towards the matter that i am a daily passenger of kanpur- lucknow route.sir, i catch my train from kanpur central.is kanpur pratapgarh intercity exp.his dparture time is from kanpur is 17.35 this never place & depart on time last several month. Many times the complaint has been logged to the station master but all in vain.No body is there to listen people Problems, so i request you to please look in to this matter and take quick actions.I shall be very thank full to you for this. On Behalf All The Daily Passengers Waiting For Your Response. UZAIR AHMAD NAZAR BAGH LUCKNOW

Motorbicycle Hero CBZ sent from Nasikroad to Tiruchirapally through luggage on 17/06/2015 by Gaurav Nandkumar Kulkarnistill not received in tiruchirapally, may I know the present location of Motorbyke. Lggage bokked vide chalan No, B496426 on 17/6/2015

Respected sir/maam, I had booked the eticket from irctc site, but the train was cancelled by indian railways for reasons best known to them, but till now i have not received the refund of that ticket. Details of the ticket are as follows: Transaction Id : [protected] Train No./Name: 12909 / NZM GARIB RATH PNR No [protected] Date of Jouney- 28 May 2015 From: VADODARA JN (BRC) To: H NIZAMUDDIN (NZM) Class: THIRD AC (3A) the status shown on irctc website for that ticket is CR registration. i have mailed the issue on irctc helpdesk also, but they are also not helping me for the same... pls help me for the same, i want my money back. these people are cheating the public, firstly the indian railway cancel the train on the date of traveling, then they make the people suffer, after that they didnt return the money. If government company will do like this then who is going to trust them. that is my hard earn money...i want my money back...pls help me...

26/june/2015 Rajendra Gupta ([protected]) Rajendra Medical Store Ghumna Bazaar Farrukhabad - 209625 rms.[protected]@gmail.com On 26 june 2015, i had taken Sharamjeevi Express (12392 DN) Coach no. S-13. As we were traveling two person (from ghaziabad to shahjahnapur) so we purchased 2 general tickets from Ghaziabad railway ticket counter (outside). Due to lack of time we were unable to confirm our reservation, entered in reservation coach and asked for reservation to Mrs. Sulekha (TC). Not only she misbehaved but also asked for Rs. 500 as bribe when refused to give she forcefully chagred Rs.700 (Rs. 200 as fare and Rs. 500 as penalty) and declared us WT (without ticket). When confirmed about this Rs. 700 charge from another TC he clearly said its unfair. Ticket no. G48177514, G48177515 VTS: 12FBB, 4136A JIBS, 12FBB, 4136B JIBS Receipt no. 666050 Mrs. Sulekha travels from New Delhi to Moradabad (even not in proper uniform). Kindly check the attachments: 1 Two Tickets 2 Unauthorized penalty receipt I request you to kindly take strict legal action against her and respond me as soon as possible.

Name - gaurav
Email address: [protected]@gmail.com


Western railways (Mumbai maharashtra) have allowed publicity for developers in local trains (2 min. Recorded audio) whch starts after every halt at stations. The audio is very loud and disturbing which should be stopped on immediate basis. It affects in following ways: (Example: global arena real estate project advertisement)

1) very disturbing when commuters talking over the phone
2) infants, children, adults or senior citizens could not rest or study peacefully while commuting.
3) causes irritation, noise pollution which leads to hypertension & other heart disease.

I Have Filed a e-TDR of PNR [protected] for reason Train late more than 3hours on 19th Mar 2015 and the TDR Reference no is [protected]. After file TDR i got a auto generated mail from IRCTC that your will notify shortly for your refund. but is didn't got niether mail nor my refund. I have contacted many times to IRCTC customer care but they are not giving proper reply and they are saying that, "this is under zonal railway. this is irritating for me how will i get my refund. Thanks, Vinay kumar singh

I sushil chaudhary was travelling with my wife in Ajmer sealdah 2Ac express( 12988 )boarded at jaipur on 16th june 2015.at abt 3 pm ...i put my three suitcase under the seat which was side lower (. 29 and 30, ). my pnr is[protected] ...i chained my my two black samsonite suitcase together..and the other one was without chain. we slept at abt 10:30 pM I WAS ON THE UPPER BIRTH..I WOKE UP AT ABT 1:30pm to go to washroom and was shocked to see that my both chained luggage was missing..i ran towards the gate and found TTE Attendent and two unauthorised person were siting near the door ..they said they had no knwledge and that TTE WAS MAKING TICKETS FOR THE TWO PERSON..NOW THE ONLY STATION THAT PASSED BETWEEN 10;30 AND 1;30 WAS KANPUR WHICH CAME ABT 11:30 pM..BOTH THE ATTENDENT AND TTE WERE LOOKING SOMEWHAT NERVOUS.I STRONGLY BELIEVE THEY WERE INVOVED.They gave a Fir form which i filled and TTE said he will deposit it to the next station. The attendent fled from the coach and none of the staff knew where he had gone. we reached sealah and approached the Grp office showing them the copy of the form we had filled..but the officer said it was not teir jurisdiction and nothing will happen .. iI filed complained at the indian railway site ..i am submitting my complain here in the hope that at least some action will be taken...

respected sir, I am Ramesh kumar and Advocate by profession .On 10th of April i booked a ticket having PNR No.[protected], Train no.12203, from KGG to NDLS with 8june as date of journey, but i was not able to reach the station on time as on that day i was at darbhanga attending one case having FIR No.161/15 as train which i borded from Lahariasarai could not able to reach Khagaria on time due to delay caused by train. I am claimimg a refunf of amount ie 930 which i paid .i am abonafde claimer as i have not used your service for which i have paid the money. kindly return the money claimed, other wise i am ready to claim the same by taking recourse to legal action. yours -ramesh kumar (advocate) [protected]

I am travelling from Pune to Akola. Details : PNR-[protected] Trn-12135 Dt:[protected] Frm PUNE to AK Cls-SL P1-RC, S5, 63 Bogy not checked by TC till night. When asked for any birth availability at night, TC responded saying I have not checked bogie. So can't know about birth availability. This is disgusting. I am travelling on sharing birth sitting whole night. Below are TC details: NK Singh ; ID 1749 Requesting action plan. Thanks and regards, Kiran Jadhav

My father and mother had to travel from Gorakhpur to Kanpur on 14/June/2015. When I booked ticket online the status was WL 11 and WL 10. When the chart was prepared one was confirmed A-40 and other was waiting 4. I am not understanding how come this difference occur. If the chart shows one confirm and other waiting 1 then it make sense. I want an answer for this. Below are travelling details: Transaction ID : [protected] PNR No: [protected] Train No. & Name: 12541/GKP LTT SUP EXP Class: SECOND AC (2A) Date Of Journey:14Jun2015

Dear sir, my name TULSI DAS from nowgong chhatarpur (m.p.) pin no.471201 mobile no.[protected] my complain is south katni station ticket maker by problem date 06/06/2015 16:00hrs this . i am journey south katni to singrauli .All problem details atteched hardcopy requested sir read the my problem. please do the needfull. tanks TULSI DAS mo no. [protected]