Indian Railways Complaints & Reviews

I booked my Motorcycle in Parcel on Luggage Ticket (No[protected] from DELHI Jn Railway station to Jaunpur Jn Railway Station on 15.03.2015 and my PNR [protected] Ticket Tain No (15116 DLI CPR Exp) 15.03.2015 Bike Registration No DL6SAK/4916. As today is 31.03.2015 of May but I could not received my consignment and not any status of consignment. When I contacted at Jaunpur Jn Station, they are not entertaining the case and simply saying that "Jab hamare pas consignment ayega hum aapko de denge". They (officers of Jaunpur Jn parcel office) also advised to go to NR CELL or Booking Counter Delhi Jn and DRM Office New Delhi to track your consignment. However I visited Booking Counter Delhi Jn and Meet to Station Master after that no any Status then i am go NR CELL two times but still no resolution i could get. Due to this hectic follow up and unnecessary visit Running of Delhi Jn or DRM New Delhi and Jaunpur I could not finished my scheduled work returned back to my duty. Still i am in fear of lose and damage of my bike. Pls help Thanks & Regards Ram Kumar Prajapati [protected]

Shriman, Mera naam Naik Narete Nimeshwar hai. Main Indian Army me karyarat hun. Maine apna household saaman Nagpur to Alipuduar Jn ke liye 12 March 2015 at 0.09 baje book kiya taki vah saaman mai apne saath le jaa saku. But luggage vale dibbe me jagah na hone ke vajah se saaman Nagpur Railway Station ke PF No 3 par hi chhoot gaya. Luggage loading clerk ne mujhe ashwast kiya ki agli train jo howrah ke liye jaayegi usme aapka saaman bhej diya jaayega. But abhi tak saaman load nahi kiya gaya hai. Mai Yaha apne bibi aur bachcho ke saath aaya hu. Pura saaman household hone ke vajah se hum gharme khana nahi paka paa rahe hai. Aur daily bahar se khana mujhe afford nahi ho raha hai. Hamara bistar daily use karne vali sabhi chinje hamare luggage me hai. Hum bahot pareshani ka saamna kar rahe hai. Tabhi nivedan hai ki mera saaman jald se jald bhej diya jaye. Yours faithfully Narete Nimeshwar

As mentioned above, my vehicle Royal Enfiled Classic-350 numbered KA-05-HP-4502 which was parceled on 27/01/2015 from Gwalior station has not been received in station of destination I.e. Mysore. I have repeatedly followed up with officials in mysore parcel office on traceability of vehicle, unfortunately they are not able to track its whereabouts. I kindly request you to take up necessary measures to trace my vehicle and deliver it at the earliest. RR number in receipt is 522817.

I have to attend UPPCS-2015 pre exam in agra on 09:30 am of 29/03/15 for which I had booked ticket from jabalpur to agra by shridham express (no. 12192) having journey date 28/03/15, 05:45 pm which would have to reach on next day I.e. 29/03/15, 07:30 am in AGC railway station according to indian railway schedule. When I reached to jabalpur station to board the above said train I got to know that the same is running 7 hours late. I had no other option but to leave the above important exam of my career which spoilded my whole year. What compensation Ican get fo railway.

I had booked ticket in Tatkal category on for travel from Ludhiana to Gurgaon on 8 March. The train was late by 7 hours from its scheduled time of 10:45 PM. It reached Ludhiana station on 5:45 am next day. and i did not travel on the train So I filed Tdr No. [protected] for refund on next day ie 9 Mar at 12:30 PM. The railways did not process the refund with the reason "TDR Repudiate - TDR not after 30 days" When i emailed them about this, they are saying refund will not be processed. Kindly help in getting my refund.

Trn no 12724, AP Exp dep New Delhi on 09 Feb 2015, reached Secunderabad on 10 Feb 2015, Bogey no B3, birht no 30, PNR [protected]. Book Name "Human Values and Ethics" Kindly return to Gp Capt (Dr) Uday Singh NCC Dte P, H, HP, Chd Kendriya Sadan, Sec 9A Chandigarh 160009

i came to drop y friend in rjy station for cicaar express..he went to counter to collect his ticket and my platform ticket...when the train arrieved i gave send off and coming back ..ticket collecter asked me to show u r ticket suddenly i went back to my friend and asked ticket he told me in counter i asked for ticket but he didn't give me a ticket for the change of 10 rupees ...in ticket counter they told we don't have change is this is our country or anything, , the ticket collecter folloes me and he leave all the people searching he just come back with me and told to pay 290/- i told sir my friend forget the ticket so waht i have to do to pay 290 for 5 rupees, he take me to the office and abbuse me balckmailed me and he called a police in mobile and he shouts at me...he told me i will fill a attemp to murder and i have a doubt on you without ticket what are u doing..i will catch u to the police.. i request him sir i dn't have money but he refuses me and shouts at me ..only for my ticket he follows me abuse me...how an indian should feel like this ..damn

Shriman, Mera naam Naik Narete Nimeshwar hai. Main Indian Army me karyarat hun. Maine apna household saaman Nagpur to Alipuduar Jn ke liye 12 March 2015 at 0.09 baje book kiya taki vah saaman mai apne saath le jaa saku. But luggage vale dibbe me jagah na hone ke vajah se saaman Nagpur Railway Station ke PF No 3 par hi chhoot gaya. Luggage loading clerk ne mujhe ashwast kiya ki agli train jo howrah ke liye jaayegi usme aapka saaman bhej diya jaayega. But abhi tak saaman load nahi kiya gaya hai. Mai Yaha apne bibi aur bachcho ke saath aaya hu. Pura saaman household hone ke vajah se hum gharme khana nahi paka paa rahe hai. Aur daily bahar se khana mujhe afford nahi ho raha hai. Hamara bistar daily use karne vali sabhi chinje hamare luggage me hai. Hum bahot pareshani ka saamna kar rahe hai. Tabhi nivedan hai ki mera saaman jald se jald bhej diya jaye. Yours faithfully Narete Nimeshwar

I am Gopinath Barman would like to share with you that, I had booked a parcel ( Motor Cycle- Bajaj Discover, REG. No# DL10SE/4042) on 15.03.2015 to be dispatched on 17.03.2015 from DELHI to RANGIYA JN ( RNY -Assam). Parcel was booked under PRR No # [protected], PW bill/ LT No # 4813501 in BRAHMPUTRA MAIL ( Train NO# 14056) Parcel was supposed to reach my Station RANGIYA JN on 19.03.2015, but parcel/Bike has not been unloaded in my Station till today - 21.03.2015. Train has passed my station around 8.00 PM. Also it is not getting possible for me to trace the Parcel . Please look into this matter urgently and advise where is the Parcel is ? Also confirm when I can get the same ? I am very surprised to see the Lapse happened . I look forward to receive your urgent reply so that I can receive the Parcel without any problem. Best Regards Gopinath Barman Mobile# [protected] & [protected]

Down gour exp frequently placed in platform No 4/5, where last 7-8 coaches can't accomodate. Passenger forced to get down to track on stone at dark in morning 4.30am. The long platform No 2 kept vaccant for local 9 coaches train. If platform altered passenger of both train de-traind freely. Or Exp train can stop again for last 7-8 coaches, where elderly as well as ladies and child passengers are to came out.

I was on a trip to Himachal Pradesh with my family. I boarded the Kalka Mail which was rescheduled and departed at 0.30 hrs. on 01-03-15 instead of 19, 40 hrs. on 28-02-15. The Kalka Mail was late by almost 12 to 13 hrs. due to which I could not board the Shivalik Dlx. Express Train No. 52451, PNR No. being[protected]. I returned to Kolkata on 14-03-15 by boarding the Dhauladhar Express from Pathankot and New Delhi Rajdhani Express from New Delhi on 12.3.15 & 13.3.15 respectively. On 16-03-15 I visited the Esplanade Computerised Ticket counter for refund of ticket fare of Shivalik Dlx Express. I was advised to visit Koilaghat. I visited Koilaghat on 18-03-15 wherein the lady at the enquiry counter informed me that the ticket fare cannot be refunded as 10 days have already elapsed. Please let me know as to why the above ticket fare will not be refunded as the fault was solely on the part of the Railways. The details of the Ticket purchased is given below TRAIN NO. :52451 PNR NO:.[protected] COACH: CC SEAT BERTH: 16, 17 & 18 TOTAL AMOUNT OF TICKET: 1245

SNo Cancellation ID PNR Number From To Date of Journey TDR Status TDR Filing Date 1 [protected] [protected] NDLS RK 31-Dec-2014 CR Registered 31-Dec-2014 13:29:16 HRS The status shows CR registered. Inspite of 2 and half months now, no refund is made.

I have submitted my TDR request with IRCTC on 16/12/14 for PNR no [protected] as i have not travelled because train was late for more than 4-5 hours and travel on another ticket on same day at same time under PNR no [protected] but my TDR request has been rejected on 03-02-15 again i have submitted my request with IRCTC on 06/02/15 under there ticket of complaint no IRCTC #904049 but till date not get the refund nor any suitable assurance or response even i have mailed them abount 10-15 time in last 1 and half month Details of my original mail is given below written to IRCTC/ Eticket / TDR process with Reference to above please note that i have above ticket to travel from Buxar to Howrah for myself and 2 family member as follows for journey date 16/12/14: Name Age Gender SUNIL AGRAWAL 51 Male MANISHA AGARAWAL 45 Female GUNJAN AGRAWAL 16 Female and against this i have not traveled as the train was late by more that 4-5 hour at Buxar station actuality the same departed delay by 4 hours from its starting station Allahabad. therefor for i have traveled by train no 13006 under PNR no [protected] Ticket Details Transaction ID : [protected] PNR No. : [protected] Train No. & Name : 13006 / ASR HWH MAIL Date of Booking : 16-Oct-2014 Class : THIRD AC Quota : GENERAL Date of Journey : 16-Dec-2014 From : BXR To : HWH Boarding At : BXR Date Of Boarding : 16-Dec-2014 Reservation Upto : HWH Passenger Details Sl. No. Name Age Gender Status Coach Seat / Berth / WL No 1 SUNIL AGRAWAL 51 Male CNF B1 49 2 MANISHA AGARAWAL 45 Female CNF B1 52 3 GUNJAN AGRAWAL 16 Female CNF B1 50 but i understand that my TDR has been rejected as follows : TDR Details Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled. TDR Filing Date: 16-Dec-2014 18:57:45 HRS TDR Status: TDR Repudiate Cancellation ID: [protected] TDR Zone: EASTERN RAILWAY (ER) Registration No: DER221214W20290 Repudiate Date: 03-Feb-2015 Reason for Repudiate TDR: No EDR has been fed against the particular PNR

I have booked my bike along with 3 cartons. But i have received only my bike. Other 3 cartons are still missing. There is no response from the railway department in TITLAGARH RAILWAY OFFICE (PIN-767033) when we asked for the same. They are also not helping regarding this issue. PARCEL DETAILS: FROM: CHENNAI CENTRAL TO: TITLAGARH NAME: PRAMIT PATTNAIIK DATE OF BOOKING: 05-MARCH-15 PW BIL NO: A0349159 PWB TICKET NO: 349159 PRR NO:[protected]

मेरा नाम रामजी लाल श्रीवास्तव है मैंने दिनाँक ११/०३/२०१५ को www.utsonmobile.indianrail.gov.in साइट पर जाकर मोबाइल टिकटिंग केलिए मोबाइल नो. [protected] को रजिस्टर किया और रिचार्ज ऑप्शन में जाकर डेबिट कार्ड से रिचार्ज किया मेरे अल्ल्हाबाद बैंक खाता संख्या [protected] से 211 और बैंक ऑफ़ बरोदा के खता संख्या [protected] से 211 रुपये काट लिए गए स्टेटमेंट में POS PRCH ~ ~ [protected][protected] [protected] ये दिख रहा है मेरा रिचार्ज भी नहीं हुआ मेरा पैसा वापस करवाने की किरपा करें। रामजी लाल श्रीवास्तव ग्राम -इटैला बुज़र्ग पोस्ट - सुरवर खुर्द जनपद -गोंडा उत्तर प्रदेश मोबाइल- [protected]

TDR # [protected] was filed on 24/02/2015 and till today the refund is not provided. Generally, all other railway zone (like South Zone) we will get the refund very soon but I always facing a challenges whenever I filed TDR in Eastern Zone. I do not understand why there is so much delay in providing the refund. I called customer care of IRCTC and they where helpless... even I have email conversation. Let me know when I can expect a refund. Thanks & Regards Nitin Agarwal

After a lot of follow up and submission of proofs, the latest comunication that was given is as below, but no action till now. Dear Customer, With reference to refund against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled., it is advised that TDR Claim case has been regretted stating As per chart, passenger has travelled on[protected] by Chief Commercial Manager/Refunds /SC. As per your appeal, Chief Commercial Manager/Refunds /SC has been requested to reopen the case with remarks The case was previously regretted vide registration no.CSC211014W12639. Please reopen and process the case as passenger did not travelled DUE TO Train Late More Than Three Hours. for further processing along with supporting document provided by you. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way. The details of mail communication is as below: [protected]@irctc.co.in [protected]@irctc.co.in 25 Oct 2014 Hi There.. I think the guy over the counter is not analysed the process properly. Once the ticket was cancelled through TDR at about 3:23 PM (ref the below mail from the IRCTC Ticket Admin desk mail below), how the passenger can travell on a cancelled ticket. That too, the train reached at about 21:30 Hrs at Cuttack railway station on the scheduled date. Would request further investigation to this and early refund of amount. Expecting a quick and favorable revert as soon as possible. Regards. Pramod Kumar Mohanty Husband of Mrs. Ashima Mohanty Mobile No: [protected] On Tuesday, 14 October 2014 3:23 PM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote: Dear Customer, With reference to your request for refund for PNR Number: [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through Enhanced Coaching Refund System (ECRS) introduced by the railway. The refund under this category shall be processed by the Railways under the present commercial rules. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way. For any assistance please contact:[protected], MON-SAT (10 AM-6 PM), Fax No.[protected],[protected], Chennai Care No.[protected] This is an Auto generated mail. Please do not reply. --With regards, TDR Team, [protected]@irctc.co.in Thanks & regards. Pramod Mohanty. Mob:[protected] On Saturday, 25 October 2014 12:50 PM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote: Dear Customer, With reference to refund against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled., it is advised that Railway has introduced Enhanced Coaching Refund System (ECRS), through which e- ticket refund cases against which TDRs are filed are directly registered and transferred to the concerned Chief Commercial Manager/Refunds. Your refund was dealt and regretted by Chief Commercial Manager/Refunds SC under case No. [protected] with reason, As per chart, passenger has travelled . In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] . This is an Auto generated mail. Please do not reply. --With regards, TDR Team, [protected]@irctc.co.in Reply, Reply all or Forward | More meToIndia Railway Catering and Tourism Corporation Limited 26 Oct 2014 Hi there, pl be informed. My grievance may please be addressed as soon possible.Sent from Yahoo Mail for iPhone Show message history Reply, Reply all or Forward | More [protected]@irctc.co.in 29 Oct 2014 Hi there. Just to remind, i have not still received any revert. Thanks & regards. Pramod Mohanty. Mob:[protected] On Monday, 27 October 2014 3:39 PM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote: Dear Customer, We would like to inform you that your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly. Thanks & Regards Neema Khatri Executive, Customer Care [protected]@irctc.co.in Ph:[protected] Save trees. Travel on SMS sent by IRCTC or with Electronic Ticket on laptop/tablet. [protected]-------- Original Message[protected]-------- Subject: Re: FW: Re: TDR Process From: [protected]@yahoo.co.in Date:[protected]:20:19+05:30 To: [protected]@irctc.co.in [protected][protected][protected][protected] Hi there, pl be informed. My grievance may please be addressed as soon possible. Sent from Yahoo Mail for iPhone ---- Begin forwarded message ----From: pramod mohanty<'[protected]@yahoo.co.in'> Date: 25-Oct-2014 1:36:17 pm To: [protected]@irctc.co.in<'[protected]@irctc.co.in'> CC: [protected]@irctc.co.in<'[protected]@irctc.co.in'> Subject: Re: TDR Process Hi There.. I think the guy over the counter is not analysed the process properly. Once the ticket was cancelled through TDR at about 3:23 PM (ref the below mail from the IRCTC Ticket Admin desk mail below), how the passenger can travell on a cancelled ticket. That too, the train reached at about 21:30 Hrs at Cuttack railway station on the scheduled date. Would request further investigation to this and early refund of amount. Expecting a quick and favorable revert as soon as possible. Regards. Pramod Kumar Mohanty Husband of Mrs. Ashima Mohanty Mobile No: [protected] On Tuesday, 14 October 2014 3:23 PM, "[protected]@irctc.co.in" > wrote: Dear Customer, With reference to your request for refund for PNR Number: [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through Enhanced Coaching Refund System (ECRS) introduced by the railway. The refund under this category shall be processed by the Railways under the present commercial rules. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way. For any assistance please contact:[protected], MON-SAT (10 AM-6 PM), Fax No.[protected],[protected], Chennai Care No.[protected] This is an Auto generated mail. Please do not reply. --With regards, TDR Team, [protected]@irctc.co.in Thanks & regards. Pramod Mohanty. Mob:[protected] On Saturday, 25 October 2014 12:50 PM, "[protected]@irctc.co.in" > wrote: Dear Customer, With reference to refund against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled., it is advised that Railway has introduced Enhanced Coaching Refund System (ECRS), through which e- ticket refund cases against which TDRs are filed are directly registered and transferred to the concerned Chief Commercial Manager/Refunds. Your refund was dealt and regretted by Chief Commercial Manager/Refunds SC under case No. [protected] with reason, As per chart, passenger has travelled . In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] . This is an Auto generated mail. Please do not reply. --With regards, TDR Team, [protected]@irctc.co.in Reply, Reply all or Forward | More me Hi Surajit, This is the mail i have sent to Indian Railway. Thanks & regards. Pramod Mohanty. Mob:[protected] On Thursday, 30 October 2014 10:49 AM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote: Dear Cu 5 Nov 2014 [protected]@irctc.co.in [protected]@irctc.co.in 19 Nov 2014 Hi there, I am still not received any revert from your department. I have no option but to go for a legal complaint if my money is not refunded quickly. Thanks & regards. Pramod Mohanty. Mob:[protected] Show message history Reply, Reply all or Forward | More TDR ProcessTome 22 Nov 2014 Dear customer, Kindly note that the refund case pertaining to PNR No.[protected] has been regretted by Railways. On verification railway has conveyed that the passenger(s) have/has travelled. In case you have any proof like attendance sheet duly signed by employer, alternate travelling details of not traveling then please specify so that we can again forward your case to the concerned Railways to reconsider. Regards, A.K.VatsSr.Executive/Refunds/[protected]@irctc.co.in <mailto:[protected]@irctc.co.in> Show message history Reply, Reply all or Forward | More meToTDR Process 23 Nov 2014 Hi there, Pl find enclosed the air ticket of the passenger who traveled by Air from BBSR to Hyd on 15 Oct'14 morning flight after having cancelled the train tkt on 14 Oct'14. It is not about money any more. Do take cognisance of this proof and refund the money asap. Thanks & regards. Pramod Mohanty. Mob:[protected] Show message history Air Ticket of Mrs Ashima Mohanty from BBSR to Hyd on 15 Oct'14 .docx DownloadView Reply, Reply all or Forward | More meToTDR Process 8 Dec 2014 Dear Mr. A.K Vats, As per your requirement, the Flight ticket of the said passenger have been provided as a proof. Expecting an early favorable revert please, Thanks & regards. Pramod Mohanty. Mob:[protected] Hide message history On Sunday, 23 November 2014 2:01 PM, pramod mohanty <[protected]@yahoo.co.in> wrote: Hi there, Pl find enclosed the air ticket of the passenger who traveled by Air from BBSR to Hyd on 15 Oct'14 morning flight after having cancelled the train tkt on 14 Oct'14. It is not about money any more. Do take cognisance of this proof and refund the money asap. Thanks & regards. Pramod Mohanty. Mob:[protected] On Saturday, 22 November 2014 12:10 PM, TDR Process <[protected]@irctc.co.in> wrote: Dear customer, Kindly note that the refund case pertaining to PNR No.[protected] has been regretted by Railways. On verification railway has conveyed that the passenger(s) have/has travelled. In case you have any proof like attendance sheet duly signed by employer, alternate travelling details of not traveling then please specify so that we can again forward your case to the concerned Railways to reconsider. Regards, A.K.VatsSr.Executive/Refunds/[protected]@irctc.co.in <mailto:[protected]@irctc.co.in>pramod mohanty wrote:> Hi there, > I am still not received any revert from your > department. I have no option but to go for a legal complaint if my > money is not refunded quickly.> > Thanks & regards.> > Pramod Mohanty.> Mob:[protected]>>> On Wednesday, 5 November 2014 10:37 PM, pramod mohanty > <[protected]@yahoo.co.in> wrote:>>> Hi Surajit, > This is the mail i have sent to Indian Railway.>> > Thanks & regards.> > Pramod Mohanty.> Mob:[protected]>>> On Thursday, 30 October 2014 10:49 AM, "[protected]@irctc.co.in" > <[protected]@irctc.co.in> wrote:>>> Dear Customer, >> We would like to inform you that your below enclosed email has been > forwarded to the concerned department.You will receive a reply in this > regard .>>>> Thanks & Regards> Neema Khatri> Executive, Customer Care> [protected]@irctc.co.in> Ph:[protected]>>> Save trees. Travel on SMS sent by IRCTC or with Electronic Ticket on > laptop/tablet.>>>[protected]-------- Original Message[protected]--------> Subject: Re: Re: FW: Re: TDR Process> From: [protected]@yahoo.co.in> Date:[protected]:09:57+05:30> To: [protected]@irctc.co.in>[protected][protected][protected][protected]>> Hi there. > Just to remind, i have not still received any revert.>> > Thanks & regards.> > Pramod Mohanty.> Mob:[protected]>>> On Monday, 27 October 2014 3:39 PM, "[protected]@irctc.co.in" > <[protected]@irctc.co.in> wrote:>>> Dear Customer, >> We would like to inform you that your below enclosed email has been > forwarded to the concerned department.You will receive a reply in this > regard shortly.>>>> Thanks & Regards> Neema Khatri> Executive, Customer Care> [protected]@irctc.co.in> Ph:[protected]>>> Save trees. Travel on SMS sent by IRCTC or with Electronic Ticket on > laptop/tablet.>>>[protected]-------- Original Message[protected]--------> Subject: Re: FW: Re: TDR Process> From: [protected]@yahoo.co.in> Date:[protected]:20:19+05:30> To: [protected]@irctc.co.in>[protected][protected][protected][protected]>>&...⇄ Hi there, pl be informed. My grievance may please be addressed as soon > possible.>>>>> Sent from Yahoo Mail for iPhone>> ---- Begin forwarded message ---->> *From: *pramod mohanty<'[protected]@yahoo.co.in'>> *Date: *25-Oct-2014 1:36:17 pm> *To: *[protected]@irctc.co.in<'[protected]@irctc.co.in'>> *CC: *[protected]@irctc.co.in<'[protected]@irctc.co.in'>> *Subject: *Re: TDR Process>> Hi There..>> I think the guy over the counter is not analysed the process> properly. Once the ticket was cancelled through TDR at about 3:23> PM (ref the below mail from the IRCTC Ticket Admin desk mail> below), how the passenger can travell on a cancelled ticket.>> That too, the train reached at about 21:30 Hrs at Cuttack railway> station on the scheduled date. Would request further investigation> to this and early refund of amount.>> Expecting a quick and favorable revert as soon as possible.>> Regards.>> Pramod Kumar Mohanty> Husband of Mrs. Ashima Mohanty> Mobile No: [protected]>>>>>>> On Tuesday, 14 October 2014 3:23 PM, "[protected]@irctc.co.in" >> wrote:>>> *Dear Customer, *> With reference to your request for refund for PNR Number:> *[protected]* for reason *"Train Late More Than Three Hours and> Passenger Not Travelled."*, we wish to inform you that your> request for refund has been filed successfully against Reference> No: *[protected]* and this case is being forwarded to the> concerned Railway through Enhanced Coaching Refund System (ECRS)> introduced by the railway.> The refund under this category shall be processed by the Railways> under the present commercial rules. On receipt of refund amount> from the Railways, it> will be credited to the same account of the customer through which> booking was made through opted payment gate way.> For any assistance please contact:->>[protected], MON-SAT (10 AM-6 PM), > Fax No.[protected],[protected], Chennai Care No.[protected]> This is an Auto generated mail. Please do not reply.> --> *With regards, > TDR Team, > [protected]@irctc.co.in*>> Thanks & regards.> Pramod Mohanty.> Mob:[protected]>>> On Saturday, 25 October 2014 12:50 PM, "[protected]@irctc.co.in" >> wrote:>>> *Dear Customer, *> With reference to refund against PNR Number [protected] with reason> Train Late More Than Three Hours and Passenger Not Travelled., it> is advised that Railway has introduced Enhanced Coaching Refund> System (ECRS), through which e- ticket refund cases against which> TDRs are filed are directly registered and transferred to the> concerned Chief Commercial Manager/Refunds. Your refund was dealt> and regretted by Chief Commercial Manager/Refunds SC under case> No. [protected] with reason *, As per chart, passenger has> travelled *.> In case you require any further assistance, please mail us at> [protected]@irctc.co.in or call us on[protected] .> This is an Auto generated mail. Please do not reply.> --> *With regards, > TDR Team, > [protected]@irctc.co.in*>>>>>>>>>

Hi,
I am travelling in train since 30 yrs. Yesterday was a mystery for me I was boarding in same train yesterday from CST coach no: S4 seat no: 57.. TTE has came to check ticket, he checked my ticket then he asked for ID proof I showed him my PAN CARD it was a colour xeroz...then he asked for the original copy, I said him that at present I have not carry my original PAN CARD but I have my original passport &amp; driving license too..you can check any of these. So he replied to me I want to see a original pan card or else you have to pay a fine of Rs. 1000/- I denied the same &amp; said Y should I pay the fine m carried my originals except pan card..then he asked me to get down from train on next station or else he will call the cops. Same thing the TC was doing with 3 to 4 passengers. Finally we have paid him 700 bucks each to get the rid of it. It was a mental harassment for the passengers, he is simply making money..and till 1am he was doing the same same thing finally we have to 700 bucks each. We asked for receipt he denied &amp; said i[censored] want receipt u have 1000 bucks each. This is to bring to your notice that I am travelling in train since 30yrs and never carried my original pan card. This is a first time this TC took money for not carring original pan card. PFA is attachment for your reference &amp; this is to bring to your attention that TC is making money by selling tickets he is not giving confirm tickets to waiting list passengers &amp; giving confirm tickets to those pessenger's who don't even have a reservation tickets for each tickets he is asking for 350 rs. &amp; he is not even given a receipt. This kind of TC an employee should not be working in Indian railway I request to send my fine refund back which I paid yesterday. Please refer the attached pics..as well.. My name is Anil Bhupati you can contact me on [protected]. Hoping for the positive reply and please take some strict action againts him. Requesting you to revert on same ASAP...for any more details you can contact me.


Warm Regards,
Anil bhupati.

Lost luggage bag - Gold color - below SL berth (71) S14 coach (beside general cmprt), Journey date 8th mar 2015 - NLR - Hyd - 12759 Charminar Exp - Train reached Sec station at 7.30 am on 9th Mar - Luggage Bag Missing from side lower berth. In bag side pocket my ID proof is there.. 6 pairs of clothes - Cash 150 Rs.. sweets -- HDFC Debit card ...Totally costs around 7k Rs (including bag cost). -- IF ANY1 BY MISTAKE take my bag.. Pls hand over it to me.. GIVE ME SOME INFO on this... ---- Please tie your luggages with chain to any seat . at least on safe side. --- my mobile number - [protected] (hyd) HARSHA VARDHAN, harsha.[protected]@gmail.com

I BOOK A E TICKET ON 19 FEB 15 FOR JOURNEY FROM GHAZIABAD TO SAHARANPUR FOR JOURNEY DATE 4 MAR 15 . BUT ON THAT DAY TRAIN CANCELLED BY RAILWAY. DUE TO LAST MOMENT CANCELLED OF TRAIN I RUSH TO NEXT TRAIN AND ANY HOW I REACHED TO DESTINATION. BUT DUE TO TIGHT SCHEDULED AND RARE AVAILABILITY OF INTERNET I COULD NOT CANCELLED MY TICKET. IS THIS NOT RESPONSIBILITY OF RAILWAY TO CANCELLED MY TICKET AUTOMATICALLY. AND IF NOT THAN ALSO WHY IT IS TIME BAR FOR 72 HOURS I COME BACK TO DAY FROM THERE AND TRYING TO CANCELLED MY TICKET BUT IT IS OUT DATED. PLEASE HELP ME TO GET MY MONEY REFUND MY TICKET DETAILS ARE AS FOLLOWS PNR [protected] TRAIN NO14681 DATE OF JOURNEY[protected]