Indian Railways Complaints & Reviews

Sir i booked three steel trunks from barmer to patna on 28/04/2015 by pwb k109754 dated 28/04/2015.sir the booked item were not being unloaded at patna jn from train no 15631 and over carried to guwahati and in guwahati the boxes were loaded in train no 25632 and again instead o[censored]nloadedoverpatna overcarried to bikaner. Sir on 23/05/2015 the booked boxes is still in barmer and here parcel staff said that thry will load the boxes in train no15631 starting from barmer on24/05/2015 and the train will reach patna on 26/05/2015. Sir kindly ensure that this time boxes should be unloaded in patna at 26/05/2015 My mobile no [protected] My name Anand Shankar

R/sir We have booked Military store items from New Delhi to Kharagpur, the parcel was booked under Prr No.[protected] in on dated 28 Apr 2015. But it did not reach Kharagpur till this time.We contact with railway parcel office Kharagpur and According to railway staff, our store items has been over-carry, And that store is reached Puri station . Pls help us in receipt of our store itmes at the earliest Sunil Kumar ([protected])

We are travelling in AP express in 3tier AC from New Delhi to Hyderabad on (21-22)May 2015. Our PNR number is [protected]. We got B1/21 and B1/22 berths(Pravalika Reddy, Urmila Devi). AC stopped working in our coach from Nagpur. we have to suffer in this summer. Have tried for help but no assistance was provided. KIndly refund the ticket amount and also remember it is Indian railway afterall and you should not harass passengers travelling in AC compartments by providing such services.

I booked a tatkal ticket with PNR no.[protected] for Delhi to Mumbai, I live in Meerut, I had to reach Delhi to catch this train but the chart is not prepared till 1:00 am. Should a person be awake whole night to get his status after charting? Plus the Premium Tatkal issued by Railways is harassing passengers a lot. We get premium tatkal rates similar to a air fare. New Delhi to Mumbai Premium special train is costing me 4000 INR if my ticket does not get confirmed. Railways have always been for middle class men, if we cannot travel even by railways, then what is the governement we have selected for? Next time, we will never vote for BJPians. I am harassed a lot. Action should be taken against railways ASAP.

RESPECTED SIR / MADAM, I am an IAS aspirant, I have booked two parcel on 13th april 2015 from NEW DELHI to TPJ-TIRUCHIRAPPALLI JN. ( PWB No. is [protected] ) ... till date 19-05-15 i have not received my parcel.. I would like to know the status of the parcel booked at NEW DELHI at the earliest & why the same was not reached . And moreover the Station Authority at TJP is showing their inability to trace the consignment. My parcel is very important as it consist of my books for civil service examination and as i have my exam on August 23th, i humbly request the parcel service of Indian railways to kindly look into the matter and do the needful at the earliest to deliver both of my parcel to me. Kindly help me. I will be very grateful to you. Thanking you Yours faithfully, SHIQNAS mob no : +91 [protected] ..

Date of journey:10/5.2015 Travelling train:Rani Chennamma Express Departure time: 21.15 Platform no. 8 My wife and I came to platform 1 around 8 pm. We took the number from the display board at the exit gate and called the driver. He responded by saying that he would come and ferry us at 8.30. We waited but he was not coming. Again we called him and we saw him ferrying some passengers. He said he would return after 10 minutes. But, we saw him ferrying passengers mostly youngsters. Since the departure time was nearing, we hired cooli and left for platform 8.

Hi, i had to send off my mother to chennai via 6am shatabi on 16-may-2015. But i reached the station 15mins before train was to start and when i went to buy a platform ticket, the cue was so big at the bangalore city junction (Majestic) as both plstform n general tickets are issued at the same counter and also no staff at the platform ticket counter, also as my mother is bit old as well and she cannot walk fast, i was forced to ignore to buy a platform ticket. But after sending off my mothèr while i was coming out this checking personnel caught met. I told him this incident, but he insisted i pay the fine of rs.280/-. I asked him to show the rule book, he did not have and started yelling.. Cannot say rules to citizen and this up railway problem to have more options to buy platform tickets for customers/citizens or why cannot you bring an online facility of buying platform tickets... Do this to make passengers and people assisting them life simple. You railways and railway ministry enough off corruption, give good service to citizens...,

Dear Sir, I am Dr. Prashant Shukla, Assistant Professor in NOIDA (U.P.). I have booked e-ticket for my 62 year old mother seeking senior citizen concession on 16-Jan-2015 through IRCTC from Etawah to New Delhi for 24-Jan-2015 in 12033 CNB-NDLS Shatabdi Exp. Via PNR No. [protected] and Transaction ID: [protected]. The e-ticket was confirmed. But due to extreme fog those days on Railway Tracks mostly all the trains were running...

Sir, From S.K.Verma 610 Shreyas apptt Malganj indore 452002 I have purchased circular ticket and made reservations as follows:- Circular Ticket No 47 44 4811 dt13/06/2015 from INDORE PNR No [protected] Indb-Bpl-SC-Ubl-Pune-back Indore Kms 3740 Reservation of these places:- 1-Indb to BPL PNR[protected]. 218 Kms 2-Bpl to SC. ".[protected] Kms 3-SC. To UBL. ".[protected]. 661 Kms 3-UBL to Pune. ".[protected]. 558.Kms 4-Pune to Indore "[protected]. 972 Kms. total 3375 Kms Circular Ticket was mad for 3740 Kms which is more 465 Kms.Even if long route is chosen may not go 3400 kms. Pl rectify my ticket and refund my extra charges.Thanks S.K.Verma

Tapash Paul is missing since Sunday early morning and we have no contacts with him. He was supposed to board Sealdah rajdhani from Delhi for Durgapur. Train was late by 9 hrs and left at 1.20 am. We have no clue where is he. Last time he contacted us is at 11.45 pm Saturday. Tapash is Gender: Male; Height: 6’1”; Weight: ~75Kg; Complexion: Fair/wheatish; Body type: Atheletic; Age: 35 yrs; with moustache. No addiction to any substance. Pls find pic attached. Please do the needful and help us. Pls contact at [protected] (India); [protected]@gmail.com

We have sent some household articles from Ahmedabad to Kottayam, Kerala at 30.4.2015.But it didnot reach Kottayam till this time.We contact with KTM railway parcel office everyday.Today we ask for the information about our parcel.But they did not give any thing.We don't have the number of Ahmedabad railway station.So please send the information about our parcel.

Dear Sir, I was travelling through DANAPUR HOWRAH EXPRESS on 6th May 2015, in coach no. S5, Seat no. 25 In the midnight when train stops at Mananpur station, Someone Snatches my Gold Chain from window . I could not trace them since it was night and I was in sleep . I asked for help from RPF, But they are unhelpfull. Please do the needfull. Thanks, Narendra kumar Singh [protected]

Dear sir, I had booked my bike in the same train in which i was travelling but my bike was not put down at Kanpur station instead carried away i dont know uto where? Indore Patna Express dated[protected]. Bike name suzuki- MP 09 QK 7161. And railway does not have anything online or offline where i can atleast track when i can get my bike back. Ph[protected].

Sir, I am a defence employee transfered from Hyderabad to Tirunelveli and reported accordingly. My bike Honda-Dream Yuga AP 28 DN 9770 was booked through Railway Parcel Service, Kachiguda on 20 Apr 2015 vide way bill/receipt No. 1099390 and as confirmed by same office that the bike is uploaded on 22 Apr 2015 [KCG to TEN). But till date the bike is not received to Tirunelveli or Nagercoil as checked personnaly on daily basis. Also none of these office has a phone No. and neither they give their mobile No.. Personnal checking on daily basis is very hasardous and no advice is being given.

My wife and children had to travel by train no 09310 on[protected]PNR Number [protected]) .We checked the status on train enquiry system and found that the train is late by 1 hr 29 min and was not reached at vadodara.We confirmed it with my friend who is residing at vadodara .We postponed the departure and waited for next update.At 7.15 the train was expected at Surat was 8:40AM .We started to station at 7:40 to Surat and reached at 7:58 at station.I parked my car and reached station the coach position was there.We waited for some time and found that train was already left.Sir we are reliable on technology and fall as a victim We had to attend a function at our village.Is it possible to wait at platform for long time with children even if we know train is late? we confirmed it at 139 from land line no [protected] you can confirm it.

There is massive corruption in the parcel dispatch section of Chennai Central Railway station located just behind Platform No.7. All the officials right from the Senior-most person to the havildar of RPF posted outside are involved in it. There are double charges imposed on the clients in-spite of valid receipts from the station of origin of the journey.Even foreigners are not spared making use of their ignorance of the language and the local rules and regulations.Double taxations are made under the pretext that the laws are different for the different states in India and that the Central Excise receipts issued at the point of despatch are not valid in Tamil Nadu.Parcels are pilfered and valubles are stolen/exchanged during the inordinate delays caused by the non-payment of the demanded corruption money.

Sir, I am a bonafide passenger of main line section boarding from Ichhapur station and getting down at Bidhannagar station regularly. Most of the days the main line EMU trains are running late. Today i.e. on 5/5/2015 (Tuesday) from Morning the the train running abnormal due a lorry fallen on the railway tract at Ranaghat and most of the trains have been cancelled. Today is the exceptional, but, most of the days' the train service were out of order, specially in main line section. And one most important thing in Bidhannagar the railway platform are occupied the un-authorised vendors and we the common people are not walking properly. And one more thing to please maximum number of 12 boggy coach should ply in main line section. Most of the 12 coach train are running in useless time. Please take necessary steps with immediate effect so that the EMU trains running in usual time and peaceful manners. We are very astonished in Howrah bandel section there is 3 track but train running in perfect schedule. We see the just finish the announcement the train shall entered in platform. But, in sealdah main line the train entered in the platfrom after 10 to 15 minutes behind the announcement. The main train service is totally useless and good for nothing.

Sir i booked my 3 steel trunks in train no 15631 barmer guwahati express on 28/04/2015. I traveled in the same train in coach b1 seat no 63. Ticket pnr no [protected]. On reaching patna jn when the staff of parcel office of patna jn opened the luggage van they told that the trunks can't be taken out because luggage van is fully packed and to remove the 3 boxes they have to empty the whole luggage van which they said is not possible(parcel office staff) further parcel office staff said that the boxes will return by other train from guwahati. Now till date on regular enquiry from parcel office they says my luggage is not traceble . sir the luggage was booked in name of anand shankar by parcel way bill k 109754 on 28 /04/2015

I booked a bag containing household items from PUNE to CHANDIGARH on 4th April, 2015 . It was sent through JHELUM EXPRESS according to the Pune Parcel House staff . Train Details are as follows : Train No - 11077 SLR No - Cr94730 Date - 9th April Rear Break second compartment I have not received my parcel till date ! Please help in finding my parcel ASAP.

Hello I had booked for Howrah Express (Train # 22663) on 01/05/2005 from Tambaram Chennai to Srirangam. My coach is S12 - 41 and 44. I travelled with my wife and daugher (Kid). The train time in Tambaram is 8 45 PM, however the train arrived at 11:00 PM which is 2 hours and 15 minutes late. Further the train had stopped at various stations as follows to accomodate for other trains. Chengalpet - 1 hour and 15 minutes (11:30 PM to 12:45 PM) Virudhachalam - Around 1 hour As a result the train which was to arrive in Srirangam at 2 08 am eventually arrived only at 6 40 am which is about 4 hours and 30 minutes late. Further the Fan was not working above my berth which means that I had to rely on outside Air. When the train halted (as it did above), we and my daughter could not sleep at all due to extreme heat and discomfort. As a result, I was not able to reach my destination as well and could not perform my family duties. Further lack of sleep caused much body pain and mental anxiety. How is the Indian Railway going to compensate me for the above and how is it going to prevent such occurrences in the future?