Indian Railways Complaints & Reviews

TDR # [protected] was filed on 24/02/2015 and till today the refund is not provided. Generally, all other railway zone (like South Zone) we will get the refund very soon but I always facing a challenges whenever I filed TDR in Eastern Zone. I do not understand why there is so much delay in providing the refund. I called customer care of IRCTC and they where helpless... even I have email conversation. Let me know when I can expect a refund. Thanks & Regards Nitin Agarwal

After a lot of follow up and submission of proofs, the latest comunication that was given is as below, but no action till now. Dear Customer, With reference to refund against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled., it is advised that TDR Claim case has been regretted stating As per chart, passenger has travelled on[protected] by Chief Commercial Manager/Refunds /SC. As per your appeal, Chief Commercial Manager/Refunds /SC has been requested to reopen the case with remarks The case was previously regretted vide registration no.CSC211014W12639. Please reopen and process the case as passenger did not travelled DUE TO Train Late More Than Three Hours. for further processing along with supporting document provided by you. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way. The details of mail communication is as below: [protected]@irctc.co.in [protected]@irctc.co.in 25 Oct 2014 Hi There.. I think the guy over the counter is not analysed the process properly. Once the ticket was cancelled through TDR at about 3:23 PM (ref the below mail from the IRCTC Ticket Admin desk mail below), how the passenger can travell on a cancelled ticket. That too, the train reached at about 21:30 Hrs at Cuttack railway station on the scheduled date. Would request further investigation to this and early refund of amount. Expecting a quick and favorable revert as soon as possible. Regards. Pramod Kumar Mohanty Husband of Mrs. Ashima Mohanty Mobile No: [protected] On Tuesday, 14 October 2014 3:23 PM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote: Dear Customer, With reference to your request for refund for PNR Number: [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through Enhanced Coaching Refund System (ECRS) introduced by the railway. The refund under this category shall be processed by the Railways under the present commercial rules. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way. For any assistance please contact:[protected], MON-SAT (10 AM-6 PM), Fax No.[protected],[protected], Chennai Care No.[protected] This is an Auto generated mail. Please do not reply. --With regards, TDR Team, [protected]@irctc.co.in Thanks & regards. Pramod Mohanty. Mob:[protected] On Saturday, 25 October 2014 12:50 PM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote: Dear Customer, With reference to refund against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled., it is advised that Railway has introduced Enhanced Coaching Refund System (ECRS), through which e- ticket refund cases against which TDRs are filed are directly registered and transferred to the concerned Chief Commercial Manager/Refunds. Your refund was dealt and regretted by Chief Commercial Manager/Refunds SC under case No. [protected] with reason, As per chart, passenger has travelled . In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] . This is an Auto generated mail. Please do not reply. --With regards, TDR Team, [protected]@irctc.co.in Reply, Reply all or Forward | More meToIndia Railway Catering and Tourism Corporation Limited 26 Oct 2014 Hi there, pl be informed. My grievance may please be addressed as soon possible.Sent from Yahoo Mail for iPhone Show message history Reply, Reply all or Forward | More [protected]@irctc.co.in 29 Oct 2014 Hi there. Just to remind, i have not still received any revert. Thanks & regards. Pramod Mohanty. Mob:[protected] On Monday, 27 October 2014 3:39 PM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote: Dear Customer, We would like to inform you that your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly. Thanks & Regards Neema Khatri Executive, Customer Care [protected]@irctc.co.in Ph:[protected] Save trees. Travel on SMS sent by IRCTC or with Electronic Ticket on laptop/tablet. [protected]-------- Original Message[protected]-------- Subject: Re: FW: Re: TDR Process From: [protected]@yahoo.co.in Date:[protected]:20:19+05:30 To: [protected]@irctc.co.in [protected][protected][protected][protected] Hi there, pl be informed. My grievance may please be addressed as soon possible. Sent from Yahoo Mail for iPhone ---- Begin forwarded message ----From: pramod mohanty<'[protected]@yahoo.co.in'> Date: 25-Oct-2014 1:36:17 pm To: [protected]@irctc.co.in<'[protected]@irctc.co.in'> CC: [protected]@irctc.co.in<'[protected]@irctc.co.in'> Subject: Re: TDR Process Hi There.. I think the guy over the counter is not analysed the process properly. Once the ticket was cancelled through TDR at about 3:23 PM (ref the below mail from the IRCTC Ticket Admin desk mail below), how the passenger can travell on a cancelled ticket. That too, the train reached at about 21:30 Hrs at Cuttack railway station on the scheduled date. Would request further investigation to this and early refund of amount. Expecting a quick and favorable revert as soon as possible. Regards. Pramod Kumar Mohanty Husband of Mrs. Ashima Mohanty Mobile No: [protected] On Tuesday, 14 October 2014 3:23 PM, "[protected]@irctc.co.in" > wrote: Dear Customer, With reference to your request for refund for PNR Number: [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled.", we wish to inform you that your request for refund has been filed successfully against Reference No: [protected] and this case is being forwarded to the concerned Railway through Enhanced Coaching Refund System (ECRS) introduced by the railway. The refund under this category shall be processed by the Railways under the present commercial rules. On receipt of refund amount from the Railways, it will be credited to the same account of the customer through which booking was made through opted payment gate way. For any assistance please contact:[protected], MON-SAT (10 AM-6 PM), Fax No.[protected],[protected], Chennai Care No.[protected] This is an Auto generated mail. Please do not reply. --With regards, TDR Team, [protected]@irctc.co.in Thanks & regards. Pramod Mohanty. Mob:[protected] On Saturday, 25 October 2014 12:50 PM, "[protected]@irctc.co.in" > wrote: Dear Customer, With reference to refund against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled., it is advised that Railway has introduced Enhanced Coaching Refund System (ECRS), through which e- ticket refund cases against which TDRs are filed are directly registered and transferred to the concerned Chief Commercial Manager/Refunds. Your refund was dealt and regretted by Chief Commercial Manager/Refunds SC under case No. [protected] with reason, As per chart, passenger has travelled . In case you require any further assistance, please mail us at [protected]@irctc.co.in or call us on[protected] . This is an Auto generated mail. Please do not reply. --With regards, TDR Team, [protected]@irctc.co.in Reply, Reply all or Forward | More me Hi Surajit, This is the mail i have sent to Indian Railway. Thanks & regards. Pramod Mohanty. Mob:[protected] On Thursday, 30 October 2014 10:49 AM, "[protected]@irctc.co.in" <[protected]@irctc.co.in> wrote: Dear Cu 5 Nov 2014 [protected]@irctc.co.in [protected]@irctc.co.in 19 Nov 2014 Hi there, I am still not received any revert from your department. I have no option but to go for a legal complaint if my money is not refunded quickly. Thanks & regards. Pramod Mohanty. Mob:[protected] Show message history Reply, Reply all or Forward | More TDR ProcessTome 22 Nov 2014 Dear customer, Kindly note that the refund case pertaining to PNR No.[protected] has been regretted by Railways. On verification railway has conveyed that the passenger(s) have/has travelled. In case you have any proof like attendance sheet duly signed by employer, alternate travelling details of not traveling then please specify so that we can again forward your case to the concerned Railways to reconsider. Regards, A.K.VatsSr.Executive/Refunds/[protected]@irctc.co.in <mailto:[protected]@irctc.co.in> Show message history Reply, Reply all or Forward | More meToTDR Process 23 Nov 2014 Hi there, Pl find enclosed the air ticket of the passenger who traveled by Air from BBSR to Hyd on 15 Oct'14 morning flight after having cancelled the train tkt on 14 Oct'14. It is not about money any more. Do take cognisance of this proof and refund the money asap. Thanks & regards. Pramod Mohanty. Mob:[protected] Show message history Air Ticket of Mrs Ashima Mohanty from BBSR to Hyd on 15 Oct'14 .docx DownloadView Reply, Reply all or Forward | More meToTDR Process 8 Dec 2014 Dear Mr. A.K Vats, As per your requirement, the Flight ticket of the said passenger have been provided as a proof. Expecting an early favorable revert please, Thanks & regards. Pramod Mohanty. Mob:[protected] Hide message history On Sunday, 23 November 2014 2:01 PM, pramod mohanty <[protected]@yahoo.co.in> wrote: Hi there, Pl find enclosed the air ticket of the passenger who traveled by Air from BBSR to Hyd on 15 Oct'14 morning flight after having cancelled the train tkt on 14 Oct'14. It is not about money any more. Do take cognisance of this proof and refund the money asap. Thanks & regards. Pramod Mohanty. Mob:[protected] On Saturday, 22 November 2014 12:10 PM, TDR Process <[protected]@irctc.co.in> wrote: Dear customer, Kindly note that the refund case pertaining to PNR No.[protected] has been regretted by Railways. On verification railway has conveyed that the passenger(s) have/has travelled. In case you have any proof like attendance sheet duly signed by employer, alternate travelling details of not traveling then please specify so that we can again forward your case to the concerned Railways to reconsider. Regards, A.K.VatsSr.Executive/Refunds/[protected]@irctc.co.in <mailto:[protected]@irctc.co.in>pramod mohanty wrote:> Hi there, > I am still not received any revert from your > department. I have no option but to go for a legal complaint if my > money is not refunded quickly.> > Thanks & regards.> > Pramod Mohanty.> Mob:[protected]>>> On Wednesday, 5 November 2014 10:37 PM, pramod mohanty > <[protected]@yahoo.co.in> wrote:>>> Hi Surajit, > This is the mail i have sent to Indian Railway.>> > Thanks & regards.> > Pramod Mohanty.> Mob:[protected]>>> On Thursday, 30 October 2014 10:49 AM, "[protected]@irctc.co.in" > <[protected]@irctc.co.in> wrote:>>> Dear Customer, >> We would like to inform you that your below enclosed email has been > forwarded to the concerned department.You will receive a reply in this > regard .>>>> Thanks & Regards> Neema Khatri> Executive, Customer Care> [protected]@irctc.co.in> Ph:[protected]>>> Save trees. Travel on SMS sent by IRCTC or with Electronic Ticket on > laptop/tablet.>>>[protected]-------- Original Message[protected]--------> Subject: Re: Re: FW: Re: TDR Process> From: [protected]@yahoo.co.in> Date:[protected]:09:57+05:30> To: [protected]@irctc.co.in>[protected][protected][protected][protected]>> Hi there. > Just to remind, i have not still received any revert.>> > Thanks & regards.> > Pramod Mohanty.> Mob:[protected]>>> On Monday, 27 October 2014 3:39 PM, "[protected]@irctc.co.in" > <[protected]@irctc.co.in> wrote:>>> Dear Customer, >> We would like to inform you that your below enclosed email has been > forwarded to the concerned department.You will receive a reply in this > regard shortly.>>>> Thanks & Regards> Neema Khatri> Executive, Customer Care> [protected]@irctc.co.in> Ph:[protected]>>> Save trees. Travel on SMS sent by IRCTC or with Electronic Ticket on > laptop/tablet.>>>[protected]-------- Original Message[protected]--------> Subject: Re: FW: Re: TDR Process> From: [protected]@yahoo.co.in> Date:[protected]:20:19+05:30> To: [protected]@irctc.co.in>[protected][protected][protected][protected]>>&...⇄ Hi there, pl be informed. My grievance may please be addressed as soon > possible.>>>>> Sent from Yahoo Mail for iPhone>> ---- Begin forwarded message ---->> *From: *pramod mohanty<'[protected]@yahoo.co.in'>> *Date: *25-Oct-2014 1:36:17 pm> *To: *[protected]@irctc.co.in<'[protected]@irctc.co.in'>> *CC: *[protected]@irctc.co.in<'[protected]@irctc.co.in'>> *Subject: *Re: TDR Process>> Hi There..>> I think the guy over the counter is not analysed the process> properly. Once the ticket was cancelled through TDR at about 3:23> PM (ref the below mail from the IRCTC Ticket Admin desk mail> below), how the passenger can travell on a cancelled ticket.>> That too, the train reached at about 21:30 Hrs at Cuttack railway> station on the scheduled date. Would request further investigation> to this and early refund of amount.>> Expecting a quick and favorable revert as soon as possible.>> Regards.>> Pramod Kumar Mohanty> Husband of Mrs. Ashima Mohanty> Mobile No: [protected]>>>>>>> On Tuesday, 14 October 2014 3:23 PM, "[protected]@irctc.co.in" >> wrote:>>> *Dear Customer, *> With reference to your request for refund for PNR Number:> *[protected]* for reason *"Train Late More Than Three Hours and> Passenger Not Travelled."*, we wish to inform you that your> request for refund has been filed successfully against Reference> No: *[protected]* and this case is being forwarded to the> concerned Railway through Enhanced Coaching Refund System (ECRS)> introduced by the railway.> The refund under this category shall be processed by the Railways> under the present commercial rules. On receipt of refund amount> from the Railways, it> will be credited to the same account of the customer through which> booking was made through opted payment gate way.> For any assistance please contact:->>[protected], MON-SAT (10 AM-6 PM), > Fax No.[protected],[protected], Chennai Care No.[protected]> This is an Auto generated mail. Please do not reply.> --> *With regards, > TDR Team, > [protected]@irctc.co.in*>> Thanks & regards.> Pramod Mohanty.> Mob:[protected]>>> On Saturday, 25 October 2014 12:50 PM, "[protected]@irctc.co.in" >> wrote:>>> *Dear Customer, *> With reference to refund against PNR Number [protected] with reason> Train Late More Than Three Hours and Passenger Not Travelled., it> is advised that Railway has introduced Enhanced Coaching Refund> System (ECRS), through which e- ticket refund cases against which> TDRs are filed are directly registered and transferred to the> concerned Chief Commercial Manager/Refunds. Your refund was dealt> and regretted by Chief Commercial Manager/Refunds SC under case> No. [protected] with reason *, As per chart, passenger has> travelled *.> In case you require any further assistance, please mail us at> [protected]@irctc.co.in or call us on[protected] .> This is an Auto generated mail. Please do not reply.> --> *With regards, > TDR Team, > [protected]@irctc.co.in*>>>>>>>>>

Hi,
I am travelling in train since 30 yrs. Yesterday was a mystery for me I was boarding in same train yesterday from CST coach no: S4 seat no: 57.. TTE has came to check ticket, he checked my ticket then he asked for ID proof I showed him my PAN CARD it was a colour xeroz...then he asked for the original copy, I said him that at present I have not carry my original PAN CARD but I have my original passport &amp; driving license too..you can check any of these. So he replied to me I want to see a original pan card or else you have to pay a fine of Rs. 1000/- I denied the same &amp; said Y should I pay the fine m carried my originals except pan card..then he asked me to get down from train on next station or else he will call the cops. Same thing the TC was doing with 3 to 4 passengers. Finally we have paid him 700 bucks each to get the rid of it. It was a mental harassment for the passengers, he is simply making money..and till 1am he was doing the same same thing finally we have to 700 bucks each. We asked for receipt he denied &amp; said i[censored] want receipt u have 1000 bucks each. This is to bring to your notice that I am travelling in train since 30yrs and never carried my original pan card. This is a first time this TC took money for not carring original pan card. PFA is attachment for your reference &amp; this is to bring to your attention that TC is making money by selling tickets he is not giving confirm tickets to waiting list passengers &amp; giving confirm tickets to those pessenger's who don't even have a reservation tickets for each tickets he is asking for 350 rs. &amp; he is not even given a receipt. This kind of TC an employee should not be working in Indian railway I request to send my fine refund back which I paid yesterday. Please refer the attached pics..as well.. My name is Anil Bhupati you can contact me on [protected]. Hoping for the positive reply and please take some strict action againts him. Requesting you to revert on same ASAP...for any more details you can contact me.


Warm Regards,
Anil bhupati.

Lost luggage bag - Gold color - below SL berth (71) S14 coach (beside general cmprt), Journey date 8th mar 2015 - NLR - Hyd - 12759 Charminar Exp - Train reached Sec station at 7.30 am on 9th Mar - Luggage Bag Missing from side lower berth. In bag side pocket my ID proof is there.. 6 pairs of clothes - Cash 150 Rs.. sweets -- HDFC Debit card ...Totally costs around 7k Rs (including bag cost). -- IF ANY1 BY MISTAKE take my bag.. Pls hand over it to me.. GIVE ME SOME INFO on this... ---- Please tie your luggages with chain to any seat . at least on safe side. --- my mobile number - [protected] (hyd) HARSHA VARDHAN, harsha.[protected]@gmail.com

I BOOK A E TICKET ON 19 FEB 15 FOR JOURNEY FROM GHAZIABAD TO SAHARANPUR FOR JOURNEY DATE 4 MAR 15 . BUT ON THAT DAY TRAIN CANCELLED BY RAILWAY. DUE TO LAST MOMENT CANCELLED OF TRAIN I RUSH TO NEXT TRAIN AND ANY HOW I REACHED TO DESTINATION. BUT DUE TO TIGHT SCHEDULED AND RARE AVAILABILITY OF INTERNET I COULD NOT CANCELLED MY TICKET. IS THIS NOT RESPONSIBILITY OF RAILWAY TO CANCELLED MY TICKET AUTOMATICALLY. AND IF NOT THAN ALSO WHY IT IS TIME BAR FOR 72 HOURS I COME BACK TO DAY FROM THERE AND TRYING TO CANCELLED MY TICKET BUT IT IS OUT DATED. PLEASE HELP ME TO GET MY MONEY REFUND MY TICKET DETAILS ARE AS FOLLOWS PNR [protected] TRAIN NO14681 DATE OF JOURNEY[protected]

the ac waiting hall in madurai junction is worst maintained in terms of infrastruture. there are 5 ac. of which only one is working. i wrote a complaint in the note kept. its not a official complaint register. on just going back on the register, it seems that ac issue is there un attended since 15 days. if a passenger travels with photo copy of id proof, will railways alloq to travel. i[censored] govt ia atrit with rules, then it must also b to hat level. if ac not working for one day or two is ok. but 15 days is very bad. hope on my next visit to waiting hall will b nice.

RESPECTED SIR, I, SURAJ SINGH S/O MAHENDRA SINGH IS BEG TO SAY THAT IRCTC DEDUCT THE MONEY OF RS. 396.24 AGAINST SLEEPER RESERVATION FROM LUCKNOW TO CHANDIGARH IN THE TRAIN NO. 12231 LKO CDG EXPRESS IN R/O TRANSACTION NO. [protected] BUT NEITHER RECIEVE PNR NO. TILL 06-MAR-2015 NOR RECIEVED REFUND TILL DATE THROUGH ONLINE ON MY PERSONAL IRCTC ID HCCM SURAJ. KINDLY SIR TAKE NECESSARY ACTION ON AFORESAID SUBJECT AT YOUR END PSE

Mr. Rahul Tiwari. contact TTE in Indian railway Bhopal express mobile number-+91-[protected] and [protected].He assured me for a confirm ticket reservation from Jhansi to Bangalore on 20th of Oct-2014. for this i gave him 5000 rupees.but after a long time i didn't get my money back even he didn't book my ticket also.i transfered 2500 INR by using my citi bank netbanking Transiction reference no- CITIN[protected]. and another 2500 i have deposite in his bank account directly.and for this he gave me his sister's account no which is- [protected]IFSC-sbin0030199Account holder name- Ruchi tiwari d/o. Anil Tiwari, A-5, Indra nagar Tansen Road Gwalior. i have already complain in railways department several times, some complain number for you reference W/NC/JHS/[protected] W/NC/JHS/[protected]

I was booked ticket from ahmedabad to surat on date 5-3-2015 having PNR No- [protected] and i am not able to going on that day so i send my friend behalf of me with train ticket and my licence id. In between the journey the ticket collector don't understand the situation with the full identification of both person and he charged my friend 300rs after negotiation he take 150 and leave. i want an answer that he is right or wrong.

Had filed TDR on 28-Dec-2014 13:15:42 HRS, till date did not receive any funds, status shows CR registered. PNR Number [protected] for reason "Train Late More Than Three Hours and Passenger Not Travelled." Reference No for this is: [protected] Please look into my matter Regards Devendra Singh Bharangar Mo: [protected]

Dear Sir/Mam, I canceled two E-Tickets on same date (4 feb 2015) when train announcement is delayed more than 3 hours. I was also confirm with train inquiry window at railway station. My TDR had been successfully submitted on irctc website. but i have not recieve any refund from irctc till now and when i saw status of TDR then it will show CR Registered. I have send you both of E-Tickets TDR status as attachment. Plz check these. Plz reply me.

No water in restrooms in both the coaches. There are many passengers suffering in the coaches without water. There are kids, elderly passengers and diabetics.. People from long distance are having big trouble. The TTR says water will be filled only in Villupuram.The response gives is not at all helpful. People here are helpless and disappointed in the service provided. Please take necessary actions as soon as possible as people who travel in future should not fall in the same place as we are today.

Dear sir, i have not got any refund till now of my TDR filed application. Transaction ID-[protected] PNR Number -[protected] Train N -12141 . From -CSTM To -MGS Date of Journey -24-Jan-2015 Reservation Status -TDR Repudiate Date of Booking- 24-Jan-2015 train was 5 hours late from starting point(mumbai cst).According to rule if train is late more than three hours from departing station then i will get refund. I filed TDR but Still did not get refund and now showing TDR Repudiate .Refund the amount as it was 1900 rupee ticket. thank you hari om singh ([protected]

I have filed TDR request as we failed to travel because of some unavoidable circumstances. but i havent recived any refund against it. Details of the same are given below. TDR Zone: SOUTHERN RAILWAY (SR) Cancellation ID: [protected] Transaction ID: [protected] Train No./ Name: 11041/CSTM CHENNAI EX PNR Number: [protected] Date of Journey: 15-Jan-2015 Date Of Boarding: 15-Jan-2015 Date of Booking: 16-Nov-2014 From:-Pune JN (Pune) To: RENIGUNTA JN (RU) Boarding At: PUNE JN (PUNE) Ticket Amount: 6050.0 Quota: GENERAL (GN) Ticket Type: E-Ticket Class: THIRD AC (3A) Cancellation ID: [protected] TDR Zone: SOUTHERN RAILWAY (SR) Let me know status of my refund request

Dear Sir, We are regular travellers from chennai to mysore and back. Friday we leave chennai and Monday back to chennai. We have a series of complaints about kaveri express. Also we have given written complaint in mysore railway station for which railway authorities are least bothered. Kindly look into the difficulties we are facing mentioned below. 1. Kaveri express is giving a huge jerk while starting, moving and stopping Kaveri express gives a very huge jerk. Every week i will be in upper berth and everytime the jerk happens, our head collides with the compartment wall. Last week i happen to know that one lady fell down in the toilet because of jerk and she was shouting from inside. The jerk problem we have highlighted in Mysore railway station also by writing a complaint in the complaint book. This is happening from last 2.5 years. Railway authorities are least bothered about the life of passengers as they havent cared for the complaint. Whole night no person can sleep in the train because of huge jerk. When we enquire in the railway station they just say its problem of coupling and nothing could be done. Does it mean people can travel and if something happens you are not responsible? How many years we have to wait to get atleast a reply. This clearly shows that railways are very least bothered about the life of the people. We need a clear reply as to whether it will be rectified or not. If yes when can we expect the smooth running of the train, if not what is the reason to trouble the travellers and if something happens, will the railway take the responsibility of the life of people. Kindly reply with your input. 2. Please come and visit the toilets in the train, it will be filled with cigeratte smoke. People who are allergic to this cannot even open the door. I think railway authorities will think of this only after train catches fire and some people die. Please think of avoiding illegal activities inside the train. 3. As mysore is a tourist place, many bulk bookings will be there in the train everyweek. The groups will shout in the train all over the night, they dont even switchoff the light. If we request them to be silent they say goto AC coach and many other scoldings. Some people behave like rowdies. Once i tried complaining to TTE, who was least bothered about this. 4. There is no TTE from Mysore till bangalore due to which we are facing lots of problems. General people who board in Mysore claim that, there is no resevation from Mysore to Bangalore and they can sit anywhere. Due to this we cannot sleep till it reaches bangalore by 12 midnight. TTE comes in Bangalore for checking around 12.30 or 1AM. Even though we board the train at 8.30 PM, we have to wait till 1PM for the TT to come and check. Once he checks, he starts alloting the RAC people. By the time he finishes his work, it will be 2.30 or 3AM. it means we cannot sleep whole night disturbed by the TTE. We need a TTE from Mysore so that we can sleep in the train easliy. 5. When the train reaches bangalore early morning from chennai, it will be around 3.30 or 3.45 AM. Once it enters Bangalore some 30 to 40 tea and coffee vendors board the train and they literally shout in the train. They disturb the whole train in the early hours. Train will become mini business spot with Tea, coffee, paper, vada, dosa, paper, flower etc vendors. We are disturbed by their shouting in the train. We dont know as to why railways are not restricting them not to disturb the passengers in the early hours. I request you to kindly look into this matter and help the people who travel regularly. Hoping to get the positive reply. Regards Ganesh

Complaint ref no.: W/NR/FZR/[protected] dt 18.02.2015 & W/NR/FZR/[protected] dt 25.02.2015 I boarded the Shatabdi Express (12014) at 8.38am from Ambala Cantt on 15.02.2015 (PNR:[protected]). The train is supposed to reach New Delhi at 11.30am. But it was delayed by more than an hour, and reached at 12.45pm. I had a flight to catch from the IGI Airport (Indigo Flight 6E-286 New Delhi to Coimbatore at 14.10 on 15.02.2015 PNR:I423XV). As a result of the train arriving late at NDLS, I could not reach the airport on time and missed my flight. The cost of my ticket of the missed flight was Rs.4700/-. Furthermore, I had to purchase a ticket for the next flight (Indigo Flight 6E-397 New Delhi to Coimbatore at 06.40 on 16.02.2015 PNR:B71ZJZ) which costed me very dearly at Rs.12, 659/- I consequently would like to demand a compensation for my expenses at the earliest for the delay caused by your services. The Shatabdi Express is a premium train and is supposed to run on time. The delay of more than an hour is intolerable. A prompt response is expected from your end. Kindly find enclosed the necessary supporting documents

I was travelling in garib rath train from mumbai to delhi it was ok till mathura but when the train started from mathura 2 to three beggars came inside the train it is ac coach how can these people come inside the coach.What the attender is doing, what about tte.

Hi, On january 1, 2015 morning, when i visited surat station to start my journey towards mumbai. I wanted to relieve mysel[censored]sing Platform Toilet for Laterine. When i gone to Platform Toilet, 1 person was seating there outside, demanded Rs.10 for using Laterine. I had no option but to give it to him as i was having urgency to relieve myself & my train was almost going to arrive in next 10-15 minutes. I am raising this complaints to just highlight the misuse of the passengers by taking more than extra money even for using Indian railways Toilets. In the Era where everybody is talking about Cleanliness, if such high money are taken from people for using Toilets, then poor people will have no option but to relieve themselves in the open rather than giving money & using the toilets. Which will in turn make the open places dirty & smelly. Kindly asking the Railway Authorities to look into the issue & take action against person taking advantage of passengers emergency situation. Thanks, Abdul

Respected sir the kasara railway station is last station of central railway.the station premises do not have canteen facility and the passengers have buy jung foods and unautherised drinking waters from unlicensed hawkers.the vada pav and other food is unhygein and make passengers sick by eating such food. the number of hawkers are from different states and villages from up mp and north of India they fights againts themselves for there business.many hawkers are from age group less than 18 and 16 they do not have pratice to catch train and many hawkers falls from train and accident take place many dies and get injured. so please look into this matter and give proper result for this complaint. Regards and thanks harshad kadam kasara [protected]

My card no. SE0100338.Today on 20th February i needed a ticket from Barddhamann to Durgapur but the card not dispense any ticket .It showed that the card expired but the funny thing was that I purchased a ticket on 16th February at 06:08 am (bearing the user no:4X3FB6WOH and ticket no:0009) from Barddhamann to Howrah.When I approached the ATVM counter at Bardhamann but they were unable to provide any database information on the Card and also didn't give any proper satisfactory answer of how to re validate the card once again.My question is if the card delivers any ticket on 16th February and on 20th February the card is invalid.Then as per instructions on the reverse of the card I should get the security refund and balance after 1 month of expiry(rule no 3).Other wise the ticket delivered on 16th is invalid??I should be highly obliged if the appropriate authority address my complaint.Otherwise it will be presumed that the Railways is looting the public money and accordingly we should make a publicity for discouraging the ATVM card in the electronics MEDIA