Indian Railways Complaints & Reviews

Dear Sir,

I had booked Army Pre Primary School (LKG & UKG books) as a parcel from Pune to Cannanore on 08/04/2014 but the Books has not reached Cannanore Station till 10/04/2014. My receipt no is E-944756. Train No - 22150 Pune Ernakulam superfast Express. This train Departure date 09/04/2014 from Pune Junction. The train reach to cannanore station 10/04/2014 timing on 13.30 hrs. Contacted the authorities at Cannanore...

Sir,
I had booked tickets 60 days prior to my journey from visakhapatnam going towards lokmanya tilak terminus..I personally went to the counter and booked second class a.c tickets by hand instead of online only for the reason that i could be sure to get lower births and also so that my old mother could be near my berth..But on the scheduled date of journey which is on 18th april 2014 i got an sms saying that my tickets have been...

against the newly started premium express with train no. 09051, Surat-Chappra premium, there's no meal provided to the passengers travelling as per promised while booking the ticket. Moreover, the meal charges were already included with the total fare. passengers are strictly facing so many problems. Neither food nor water has been given. the premium express has limited n very few stoppages so the passengers(including kids, who are crying...

I would like to share my very bad experience with the Railways. I booked two tickets thorough IRCTC for my daughter for Rajdhani for consecutive days (10th and 11th November, 2013. The 10th ticket was waitlisted and 11th was confirmed. The PNRs were [protected] and [protected]. On 10th Nov. at about 3 pm the chart was prepared and her name remained in RAC. She decided not to go on 10th as the 11th ticket was confirmed. I immediately filed a...

Abnormal delay of train to reach Howrah station on 23.11.2013 due to cyclone in Andhra Pradesh. The original TDR No: 27444 was submitted to CCM (refunds) Kolkata-1 on 09.12.2013 and the acknowledgement card has been received. Since there was no response, a reminder was sent on 06.02.2014 and the acknowledgement card has been received on 17.02.2014. As there is an amount of nearly Rs. 6, 000/- to be refunded and it is being a huge amount,...

I was travelling from Dindigul to Chennai in 3AC, DOJ- 21/3/2014, TIME: 22;30 . My PNR is [protected], train number -12662. i have booked the ticket with the help of an agent. I got the booked ticket msg in my mobile number. In msg seat number was not given . I board the train on time and asked the TTE about my seat number . the TTE didn't help me in finding my seat number and misbehaved with me asked for hard copy of ticket, although i have...

Dear Sir,
I went to Balotra station ( Rajasthan). and i have noticed a problm at railway station that even when me or any person takes his own vehicle to drop or pick up person at the railway station and even i we do not park our vehicles a the railway premises than also some persons there charge us the oarking fees and when we resent than they point towads the entrance approach of the premises of station and tell that even if any...

sir, i want to draw attention towards agent booking reservation for opening and tatkal for may and june of every year.all staff including rpf police, booking clerk and other staff of hapa railway station, jamnagr gujrat are connected with agent.agent behave like don. general public suffer a lot.if someone complain against him, he make him in measerable state by threatening, torturing by another gunda. i personally suffer this situation.this...

Dear Sir/Madam- I would like to bring into your notice about the harassment received by RPF at Santragachi station in West Bengal. I was travelling by Steel Express from Kharagpur to Howrah. I got into the compartment next to disabled compartment with valid ticket. Before entering in the Santragachi Platform, train stopped on the platform for few seconds. Being on hurry i just got down and realised that the train started again. So i...

Sir,


This is to inform you that I filed a TDR on PNR [protected]
for PURSHOTTAM EXP (12802) from TATA to PURI on
20th January, 2014 as the
train was late by more than 5 hours and
my ticket was confirmed. So as per the TDR rules, I was entitled to a
full refund of 2310.00 INR, but still i haven't recieved my refund and
the status is still showing "Refund Under...

Internet reservation could not succeeded for sbject train on 10th mar 2014 for 10th may 2014, as site irctc reflects "the dates given are outside arp". It is surprises that internet reservations for other trains in this route are available (For tr nos.12296, 12540 and 22351)
This is also learnt that railway has given link to private agents who charges rs.500 per passenge on reserved tickets. Photo of screen shot attached...

Sir,
i bought a ticket (PNR no.[protected] at Udhna Railway station PRS Counter (Gujrat). i have stated 3A in class space of Requisition sleep but he issued a sleeper ticket.but on objection by me he refuses to rectify it and force me to cancell it and take a new ticket (PNR no.[protected]...

This is related to 13021/13022 mithila exp running between hwh to rxl and rxl to hwh. This train has not run in its scheduled time in any single day. The distance between both the stations is only 693 Kms and travel time is 16h 45 minutes but the train departs 4 to 6 hr late every day from hwh which is its originating Station and accumulates late on the way too. Consequentially it also departs rxl at an unknown time basing on the late, with...

To [protected]@nic.in [protected]@nic.[protected]@nic.[protected]@nic.[protected]@nic.in chinmay kar 6 Jan Disabler's Desk - I am a Retd. Sr. Citizen (69+yrs), Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment...

I book Train ticket from Delhi to Kalaka for date[protected]Train no 12011 Kalka satabdi, Coach C10 seat 29).I had missed to carry the ticket but i had received the Scan copy of ticket on my Mobile.

During on travel I show the scan Ticket to the TTE but he refuse to accept that scan ticket and asked for original which was not with me.TTE charge full fare for the same seat.

My concern is one could not be charged...

respected sir/madam
i wanted to book the ticket from surat to azamgarh on 23rd april 2014. since railway reservation window is of 60 days so i tried to book ticket on 22nd february 2014 exactly 60 days before. online ticket window starts at 8:00 am in morning so i logged in around 7:50 at irctc website i found there was 503 sleeper class tickets available. so i was convinced that i will get at least RAC ticket. But is was shocked...

Dear sir,

I have booked my bike from new delhi to chapra as on 17-feb-2014. But, till date i have not received my parcel at chapra. I tried to contact at chapra parcel office.Parcel officer is not taking any responsibility. And throw rule book on my face and said read it.
I also tried to contact to parcel office new delhi. The way of talk is very rude and with pathetic attitude. I met the employ name lokesh he said...

0n this dates[protected] &[protected], Venkatadri Express, 12797 - Kacheguda To Chittoor. Running by late by 2.30 Mins (two hours and thirty mins). i have loss so much of work and attending importing meeting. Do not spoil our time and work. Check the status from the starting station and reaching station time. and get the information. We cannot sleep in the train it is jolting continuously. Why this trains are running late. Kindly explain. i...

I had a confirmed ticket from NAGPUR(NGP) to BRAHHAMPUR(BAM) on 12th Oct, 2013 in Train No.-18406/ Ahmedabad - Puri Weekly Express in AC-III Tier.

Ticket Details:
PNR Number: [protected]
From-Nagpur
To-Brahmapur
Date-12/10/2013
Train-18406/Adi-Puri Weekly Express


But on 12th Oct, when I enquired the live train status from National Train Enquiry System(enquiry.indianrail.gov.in)...

Hello Sir/Madam, After 11.26 pm virar train from andheri there is another train on 11.51 pm, which never came on time. Means there is almost a gap of 25 to 30 mins. And that is a huge gap between 2 virar trains. There is one bhayandar train in between this 2 virar train but no use of that to us. Please make that bhayandar train as Virar train or please start a new train to virar on around 11.35 pm to 11.40 pm from Andheri. This could...