Indian Railways Complaints & Reviews

Respected Sir/Madam, I can't able to login to my irctc account. User Id: unni.s550 Mail ID:unni.[protected]@gmail.com Mob No:[protected] I was successfully login by using this same id and password in some days before, but now i cant make it and tried many times, and only got an error message "INVALID USER", everything i entered was correct including captcha, and also i was checking my mail id for the verification mail i was getting at the time...

Request you to take up this complaint to the honourable Railway minister as I have tried all modes of escalations and did not get a satisfactory response.


My complaint is as narrated below:


1) Booked four e-tickets under Tatkal scheme from Delhi to Chennai (Rajdhani express)
2) Travel date: 11th June, 2014
3) PNR: [protected]
4) 1 ticket got confirmed and 3 were wait-listedbr...

Sir i had travelled from sealdah to samsi by hate bazare express on 8.8.2014 i.E. On friday. I was so tired that day so sleeped after boarding. But around 2 a.M i suddenly woke up and found myself half wet. Also i carried laptop so water goes inside this, investing the matter i found that there was some holes in roof of the train and water drizzles through them as it was raining outside. I was travelling alone and i was shievering all the...

My wife Mrs. Mousumi Dasgupta. & my daughter were coming to Sealdah station by local train to board Sealdah- New Delhi Duronto Express on 20/07/2014. While travelling from Barrackpore to Sealdah Station my wife"s Handbag was stolen by some miscreants which was having her voters ID card, Banks ATM Debit & Credit Cards and cash amounting to Rs. 10, 000/-.As soon she reached Sealdah station around 4.45 p.m she launched F.I.R with I/C...

Dear Sir, I daily travel from Palghar to Mumbai by Valsad fast Passenger train and in the evening from Mumbai to Palghar by Flying Rani. I travel by MST holder. But it has been observed that ladies from MST holder do lot of Harassment of some of the ladies like me. So I request western train Board to remove the Palghar stop of Flying Rani train and arrange to provide local train from Churchgate to Dahanu at the same time so that this...

Respected sir/madam,
I, have booked a e-ticket from irctc with pnr-[protected] from howrah to mumbai cst in train no-12262/duronto with date of jouney 01/july2014 and due to some problem the passenger has not travelled that day and i have also filed tdr before departure of the train but when i enquired about the refund it is showing that the passenger has travelled but the fact is that the passenger has not travelled in that train...

I have booked 5 tickets from Indore to H. Nizamuddin in train number 12415 and having PNR [protected]. When I start booking the current status was 96 seats available in class 3A But after booking I got the tickets as 7, 8, 9, 10, and 11 RAC. Since booking time is 09:58:41 hrs. of 06-Aug-2014 then how it after booking train availability status is still 96 available at 10:11:31 hrs. of 06-Aug-2014. Request you to please confirm the below...

Dear Sir I am travelling from Kazipet to Bangalore on A4 coach in Rajdhani today. 1. The AC has not been effective and I had clearly requested this to be looked into but to no effect. It is 26Degrees. I am sure AC coaches should be around 22 for comfort. The attendant is casual and not interested to even listen. We are sweating in a 2nd ac compartment after paying so much of money. This is totally not acceptable and would want immediate...

This is Dr. Shradha Engles, from Amritsar and working as a Non PG Resident in Christian Medical college, Ludhiana. I wanted to inform that I am really disappointed by the recent event that occurred with me. I booked my ticket for Amritsar Shatabdi, arrival timing 8:32 on 02/08/2014. This has been my weekend schedule for past 7 years, as I go home, (I.e Amritsar) every Saturday. On this particular day I reached station at 8:12, way before...

Chief Public Relations Officer
Passengers Grievance Redress Cell
Head Office, Eastern Railway
Koilaghat Street
Kolkata-700001

Dear sir,
I go from Singur to Sheorafully daily at 06:02.Every compartment is blocked by vendors, where as vendor compartment is empty.Feel very much tedious to get in and get down from train.Also train doesn't come in time always happened to be late by 5-10...

I am Narendra vanigta traveling in train no. 12116 sidheshwar express from solapur to mumbai cst on wednesday july 23rd 2014 my PNR no [protected] AC TWO TIER coach no A1 seat no 42
on 24 july morning 7AM I was awaken after dadar station before CST MUMBAI station and suddenly I see that my Luggage is not there.
For that I had complained to TTE in coach, but he could not help he had no idea what to do
so i complained at...

I am a weekly passenger of the malda barddhaman passenger train 53418 dn and often I suffer due to its late run. Most of time it is allowed to depart from the malda station atleast after 15 to 20 mins only after the arrival of Haldibari up superfast express. Moreover the malda enquiry staffs are veryvrude and often don't pay his to what the passengers are asking As there are no other trains after kanchanjungha till gour express the passengers...

Dear sir, I would like to bring to your attention that pantry staff and coach attendance are demanding money from passengers in rajdhani express. I travelled in rajdhani with my family on 23rd July 2014 from Trivandrum to ernakulam. Pnr no:[protected]. I am surprised that on the second day evening the staff are forcefully collecting money from the passengers. The staff were wearing uniform of "meals on wheels". Request you to kindly look...

To, Dated: 18.07.2014 Hon’able Minister of Railway Ministry of Railway, Govt. of India, Rail Bhavan, Rafiq Marg, New Delhi. Sub: Application for implementation of Central Administrative Tribunal order of 1341 of 2005 dated 20.10.2008 and contempt order no. 29 of 2010 dt 10.11.2010, but North Central Railway not implementation the same. Respected Sir, With due respect I beg to say that...

Dear Sir/Madam, This is the complaint against Indian Railway, We were comming from Jammu to Saharanpur, fromTrain Anand Bihar Jammu Tawi on date15 june 2014, But Train stoped in Ambala (Punjab) and Than announced every passengers have to go Saharanpur and meerut Please left this train because train will not go to Saharanpur and Meerut rout, And Railway department did not arranged any convenced for passengers, and ambala station staf...

Dear Sir, I have booked a ticket through IRCTC on dated 14/4/2014 with PNR No- [protected] and Transaction ID- [protected]. Total Number of Passengers were 5 out of that only 2 tickets were confirmed and remaining 3 tickets were not confirmed. I filled a PDR but 4 months have gone and Railway has not refunded my money. I have been paying the interest to the Credit Card for last 4 months. I have sent several mails to IRCTC but they are not...

Respected Sir, I (P.Guru Naresh) of having IRCTC user ID:gurunaresh. My mother was traveling with PNR NO:- [protected] Train No:- 57258, TIRUPATI PSGR on[protected] for class-SL Boarding At Chirala(CLX) Arrival 17.47 Departure 17.48 Destination Tirupati(TPTY) Arrival 02.50 S2 - cabin # Booking Status Current Status 1 W/L 76GNWL W/L 9 2 W/L 77GNWL W/L 10 My Mother and Aunty of 55 & 52yrs of age were travelling. As they were...

I mr. Shyam pal service in cisf . Dated on 06.07.14 two items, motor cycle jk17 1523
And one drum with house hold items lt parcel no 432115 dated 06.07.14 reserved on 07.07.14
By train no. 19028 vivek express lt parcel from jammu tawi to sadulpur but above two items are not recieved from sadulpur railway station. I request to you please support me. Or please give me own items i.E.. Motor cycle jk17 1523 and drum with fill household...

This is to inform you that I had booked a ticket on 13/06/2014 (PNR NO:[protected]) but after chart preparation I got a message that the ticket has been confirmed as RAC & I was unable to travel because I had to take my family as well. I was trying to cancel the ticket through my login ID but unable to do so as the ticket was not showing in booking history & filing TDR for which I tried to contact customer care to technical help but...

I am using the Carmelaram station for last 2 years for my travel towards madurai and my return travel. I stay near marathahalli and I used to start around 9.15 PM to reach carmelaram station. If I have to reach Majestic, it will take 2 hours for me. This stage is going to benefit many people who are currently using it. Moreover this also helps in reducing the number of vehicles moving towards Majestic or city limits. Kindly consider...