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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 225

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K
Kishor rail
from Kolkata, West Bengal
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Complaint regarding the miserable condition of Garia Station

Address:Kolkata, West Bengal

This is to draw your kind attention towards the miserable condition of Garia Railways station which comes under Sealdah South division. There is no board mentioning the name of the station at the entrance of the platform, instead an advertisement hording is put up there, no announcements are made in the station about the trains, the EVM is not working for last 4 months which causes a great trouble for the passengers. The platform is overcrowded...
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Chitra Saha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regular Damage of luggage in A.C. coaches by Rats

Address:Kolkata, West Bengal

Sir This has become a regular pain for the passengers travelling the A.C. Coaches specially in the seats near the toilets because of rats. Myself travelling on 8th September 2014 from Raipur Jn to Howrah Station by PNR No. [protected], train no.-12809, Howrah Mail, coach no. - B1, seat no. 60, A.C. 3 tier, ticket by the name of Chitra Saha. My luggage suitcase has been damaged by rat beyond repairable along with the luggage of two other families...
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P
praneel95
from Manali, Himachal Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant unethical behavior of head ticket collector

Address:Vadodara, Gujarat

I was travelling in train no 11009 Gujarat Express in tatkal quota on 7/9/2014 from Mumbai Central to Vadodara bearing a eticket with PNR [protected] with and id proof of my Learners licence wen i was asked to present my id proof by the platform tc it was discarded my Mr Jha saying "Tumhe kya mein pagal lagta hu pehli baar khada hu yahape" and further on abusing he claimed that the license i presented to him was a xerox of orignal and wont...
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J
jrnti23
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indefinite late running of 56389

Dear Sirs Kindly note that after rescheduling the time of 56389 Eranakulam Kottayam passenger to 20.25, the siad train is not running on time. Today 5th of September, the train is still at ERS station ( 8.35) . The Kannur passenger is already reached at Platform no 4 at 20.18. Many passengers including lady passengers are suffering huge time loss and they are feeling insecure after reaching the respective stations. Humbly...
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K
karagwal
from Ringas, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train Late for more than three hours and money not refunded

Transaction id: [protected] train no./ name: 12502/porvotr s krnti pnr number: [protected]
Date of journey: 17-aug-2014 date of boarding: 17-aug-2014 date of booking: 16-aug-2014
From: new delhi (Ndls) to: new jalpaiguri (Njp) boarding at: new delhi (Ndls)
Resv upto: new jalpaiguri (Njp) quota: tatkal (Ck) class: sleeper class (Sl)
Ticket amount: 1580.0 ticket type: e-ticket
Passengers details
Name age gender status coach...
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D
Diyasabs
from Tiruvannamalai, Tamil Nadu
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Amount not refunded

Address:Chennai, Tamil Nadu

IRCTC - Amount not refunded [Comment in Complaint] I have booked ticket on july 1st and travel date was 16th august in train number 22644 from chennai to kochi. But the train was running late for 5+ hours. I was having final sem exam the next day and fearing that the train will be more late I travelled in a different train. And I have filed TDR for the booked ticket. But still I haven't got it refunded. Kindly help me out in this issue......
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C
Chandra Shekhar Gayen
from Haridwar, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconvenience caused due to carrying goods in Ladies' compartment

Address:Nadia, West Bengal

Respected sir, I go to Guptipara from Nabadwip Dham daily by 8:10 down local train(No:37920)( time as per arrival on Nabadwipdham station .I board on the front Ladies compartment daily. But some people( Female) obstruct the passengers' way by keeping a lot of goods just at the entrance.Usually they carry green large hampers of vegetables.When we ask them to go to the Vendors' compartment, they pay no heed.But almost every day we stumble...
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Bablu radha
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of Ticket fare due to cancellation of Train

Address:Kolkata, West Bengal

I had booked a ticket through online from IRCTC site for journey from Howrah to Asansol on 28.07.2014(Booking Date: 25.07.2014 by Double Decker Train (No: 12385) having PNR no: [protected]. But on Scheduled date of journey i.e 28.07.14, the above train was cancelled due to some unavoidable reason. Therefore, the tour was performed by another train on spot reservation. We are supposed to stay at a place (about 50 Kms from Asansol, West Bengal)...
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M
Manmouji Kumar
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About Janta Express.

Address:Howrah, West Bengal

Various News Paper published on 23th August that, Janata Express Parmanenetly Cancil (Stop) from Howrah To Delhi St. from 1st September, due to low Passanger .But in my opnian totaly wrong .I am regular journey made by this train, But no any time found rush free from Howrah to Patna & Patna to Howrah, then how official announce made by News that low passenger, Secondaly i want to say no any option for Unreserved passanger from howrah...
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S
ssaini02
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRCTC - File TDR Request Failed (Due to TDR not filed in prescribe time limit)

Address:Udham Singh Nagar, Uttarakhand

Dear sir, PNR no. [protected], Transaction id: [protected], Train no.13005 / AMRITSAR MAIL Date of Booking : 24-Jul-2014, Date of Journey : 15-Aug-2014, From RAMPUR (RMU) To : AMRITSAR JN (ASR) Class: THIRD AC (3A) Quota : GENERAL, Total Fare :Rs 872.47.I did not travel by this train as it was late for more than 3 hours and filed TDR Request on 16.08.2014 (4:37 A.M) and i got confirmation email also. But now i checked the TDR Status and...
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A
askkn
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hand bag was stolen by unknown person & value is Rs.24,800/- at Thirupathi railway station

Address:Chittoor, Andhra Pradesh

Respected sir,

This is to bring to your notice that my wife hand bag had theft
by unknown person while shifting my luggage in
Sleeper coach at Krishna express on 7th aug
2014,


Actually I have plan to travel with old mother
(age 55 &handicapped) &my wife having baby (10 months old) from
tirupathi to vijayawada.


I have 2 bags + 2
polythene...
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V
Vignesh Krishnan
from Mumbai, Maharashtra
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16231 and 16232 CRLM and KGI stations removed in IRCTC

Address:Bangalore, Karnataka

Same thing happened for my Mayiladuthurai and Mysore Express (16231 and 16232). They removed the stops CRLM and Kengeri (KGI).These are useful stations for the passengers to skip Bangalore traffic to go SBC.Pls make the stops as usual and update the same in IRCTC for ticket booking....
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9
91.dhawal
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train canceled, but money not refunded

Address:Allahabad, Uttar Pradesh

Train cancelled but money not refunded
Train cancelled but money not refunded

1- confirm ticket transaction

Transaction id : [protected]
Pnr no :[protected]
Train no. Name : 12321 / mumbai mail
Date of booking : 09-aug-2014
Class : sleeper
Quota : general
Date of journey :[protected]
From :mmr to : cstm
Boarding at : mmr
Reservation up to...
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R
rmgawhale
from Aurangabad, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bag theft in kokan kanya express 10112 at dadar today 17 aug 2014 @5:30

Address:Akola, Maharashtra

My family was travelling in Train No. 10112 from KARMALI to CSTM MUMBAI on 17th AUGUST 2014 carrying a dark maroon IBALL trolley suitcase . It was stolen at Dadar @ 0547 morning. It contained valuable items, important documents and clothes. Please let us know if it has been found

Complaint has been logged at CSTM RAILWAY POLICE .

Thanks and regards,

RADHESHYAM GAWHALE
Mobile +[protected]br...
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V
vininfelix
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theft

Address:Chennai, Tamil Nadu

To, 14 August 2014 Manager Complaints Team South Central Railway Indian Railways India From, Mr. Vinin M Felix Muringampurath House P. O Vadakkumpuram Koottukad, N. Pravoor Cochin - 683521 Kerala, India Dear Sir/Madam Sub: Complaint Case Consideration / Date of Journey - 30/07/2014 Ref: Theft Incident on or after Chennai Central Station/Alleppy - Dhanbad Train My name is Vinin M Felix and am writing to you with...
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mukultripathi
from Jabalpur, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of ticket amount after filing of TDR, as train had been delayed more than 3 hours

Address:Bhopal, Madhya Pradesh

Dear Sir/Madam, I am Mukul Kumar Tripathi, I had booked two train tickets from Bhopal to Gwalior and New Delhi through IRCTC for the date of 1st August 2014, Following are the both PNR No's [protected] and [protected] respectively. On the same day train Punjab mail/ 12137 had been delayed more than 8 hours and according to rule if train has gone late more than 3 hours then the full amount of basic fare would be refund but in my case after...
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sksamant27
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Awful customer experience

Address:Mumbai City, Maharashtra

[protected] Forwarded message[protected]
From: Saurabh Samant <[protected]@gmail.com>
Date: Thu, Aug 14, 2014 at 10:25 AM
Subject: Train complete -valsad mumbai central (train number 59024)
To: khanolkar.[protected]@gmail.com, [protected]@wr.railnet.gov.in, [protected]@redifmail.com
Cc: [protected]@wr.railnet.gov.in, drm.[protected]@wr.railnet.gov.in, drm.[protected]@wr.railnet.gov.in, drm.[protected]@wr.railnet.gov.in, drm.[protected]@wr.railnet.gov.in,...
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P
payal galvankar
from Delhi, Delhi
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fans not working in old local train

Address:Mumbai City, Maharashtra

Inspite of the new local trains operating.. passengers have to face d brunt of the ols tratrains atleast once in a day.. the old tratrains are in such a bad state.. fans not working., seats not proper and no ventilation. .. Plase discard the old trains completely...
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C
chandani das
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

public awareness about distance limitation

Address:Paschim Medinipur, West Bengal

Yesterday my father (Asthma patient) and uncle (psychiatric patient) were coming back from Calcutta medical college by superfast express (coromandal exp) with a general ticket (70/-) in general coach from Howrah to Kharagpur. The ticket were made by ATVM machine at howrah jn south new complex (by my brother who has not come with them) not by counter (Tct. No.Z08059221/222). When they got down from train on platform at kharagpur railway...
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digiseg
from Aurangabad, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR NOT refunded :(

Address:Jalgaon, Maharashtra

I am highly disappointing by the extent of corruption within Railway. But now I need to prove (as per IRCTC/TDR system) that Mr. Suresh Patil and Mrs. Mangala Patil had not traveled on 17th February 2014. Hence, I sent all the necessary details for IRCTC reference. At least, I expected some decency from TDR team to go through all the details to avoid further complication. Attachments : 1) Chronology of entire IRCTC event. (PDF...
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