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Indian Railways Complaints & Reviews

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Last updated Mar 2, 2024
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Indian Railways reviews & complaints page 233

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J
jinsau
from Delhi, Delhi
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TDR Refund not processed

Address:Hyderabad, Andhra Pradesh

I have filed a TDR in irctc for refund for tickets(Train Late More Than Three Hours and Passenger Not Traveled) 1 month back and I have not received any refund yet. I have called customer care and have received only rude replies from them. Filed TDR details are below: Train No.:12591 PNR number:[protected] DOJ:25/8/2013 Date of TDR filing:25-Aug-2013 Transaction ID: [protected] Reason for filingTDR:Train Late More Than Three Hours...
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Tarun Kanti Chatrtopadhyay
from Shillong, Meghalaya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sealdah Division, Sealdah-Baruipara-Sealdah Local Trains

To Whom It May Concern

Train no. 32411 was extended to Baruipara in the year of 1986.That time local trains in the Howrah Chord Line were inadequate. According to passengers demand the said train was extended. At present the particular train may be depart from Dankuni again at 15-10 or 15-30 hours as there are connective trains from Bardhaman reaching Dankuni at 14-47 hours.Moreover train no 32413 was also extended to Baruipara...
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Pinkesh Sanghvi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Smart Card Machine Broke at Naigaon East Ticket Booking Center

Address:Mumbai City, Maharashtra

Greetings:

I am a regular traveler in the Western railway of the Mumbai local.
It gets very tiring to stand in the line, so i try to avoid it by buying the ticket through the wending machine.
I get to travel in the Andheri - Naingaon route quite often, but it gets very inconvenient to buy the ticket as the smart card ticketing machine is broke.

With this, i also request you to look in to the indicators...
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ch seetaramayya
from Amalapuram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of waitlisted amount and untravelled ticket

Address:East Godavari, Andhra Pradesh

My previous mail contains all the information you require. But, however, for your information the following is the details. date of journey pnr no. from to class of travel passenger details 22.3.13 [protected] mgs bbs 2nd sleeper ch.seetaramayya and wife (onlymy wife travelled,s4 17&20 22.3.13 [protected] mgs bbs 3rd a/c ...
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A
arun101
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor facility at the stall near 1st class waiting room at howrah station

Address:Howrah, West Bengal

There is a tea stall just outside the 1st class waiting room on 1st floor of eastern side of Howrah Station. It is surprising that the mineral water sold at the tea-stall is not properly cooled. While asked for the reason the stall keeper says since we have not been supplied with the fridge, we are unable to provide you properly cool water however the price of the 1 litre bottle ( RAIL NEER) was Rs 15/-. Even, the water cooler installed...
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sankhechetan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

railway employees of Virar travel daily in this train from Mumbai Central to Virar and vise versa in valsad fast passenger

Address:Thane, Maharashtra

I travel daily from Boisar to Mumbai Central in Valsad Fast Passenger (123/124). In this train MST pass holder upto virar is not allowed to travel. But resident of railway employees of Virar travel daily in this train from Mumbai Central to Virar and vise versa. They seat in the train with closing the First class compartment from the inside for their colleges employees. The regular passenger who pay the MST amount to the railway do not get...
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Chanchal Choudhury
from Kalpetta, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Implementation of double line Railway movement- Sealdah to Diamond Harbour Section

Dated, 2nd September 2013 The Chief Public Relations Officer Passengers Grievance Redress Cell Head Office, Eastern Railway Koilaghat Street Kolkata 700001 Dear Sir, I, Chanchal Choudhury, and on behalf of many other daily, regular & bonafide railway passengers / travellers of Kolkata’s Sealdah South Section Diamond Harbour line, find & understand that, under the extended Double Line Project from Baruipur to Diamond...
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Chanchal Choudhury
from Kalpetta, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Implementation of long pending Double Line Sealdah - Diamond Harbour

Dear Sir(s), I, Chanchal Choudhury, and on behalf of many other daily, regular & bonafide railway passengers / travellers of Kolkata’s Sealdah South Section Diamond Harbour line, find & understand, under the extended Double Line Project from Baruipur to Diamond Harbour in Kolkata’s Sealdah South Sub-urban Section, a tiny amount of job to link the Double Line from Baruipur to Diamond Harbour have longsince been kept pending....
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M
mohanlavanya2006
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper maintenance of Toilets and Coaches

Dear Sir/Madam, I (T. Mohan, a resident of Chennai traveled to Vishakapatnam on[protected] along with my Grandmother aged 77. We boarded the train number 12829 – Chennai - Bhubaneswar SF Express in S2 coach (PNR No: [protected]). The coach did not had a drop of water in the Toilets as well as in the Wash basins. I approached the TTE who came to examine our tickets at around 10:00 PM. He said that he did not have the Complaint book/register...
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S
suresh_1971
from Mumbai, Maharashtra
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Rude behavior and poor performance

On 29.08.2013 at 17.20 at window no.19 at Andheri(East) to buy a ticket from Andheri to Goregaon, the window clerk performance was very poor compare to other counters (windows), the same was brought the notice of clerk, he said i am not your servant i will perform my duty as per my wish. I hope you will take note of the same and action accordingly at your end please....
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C
chirag33_i
from Bharuch, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TDR Refund not receive since last five months

I am follow up since last 11th July'13 about TDS Refund. Many time i follow up irctc contact number but still i m not getting response or refund. Due to train late three hours passenger not travel by train & go by Prive Texi. Its cost around 7000/-. Please help to get my refund. Details given below : Transaction Details PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected] Booked On:[protected] Class:...
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A
Abhishek Patil
from Bengaluru, Karnataka
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harrasement caused by Senior TTE C S Kumar

A senior TTE named C S Kumar, harassed us too much and threatened us to get us arrested by the RPF just because he told us to produce the ID card for all the 12 members travelling and we produced him 8 original ID cards. this happened when we boarded train no. 16590 (Rani Chenamma Exp) on 18th Aug 2013, in LONDA JN and we were travelling till Bangalore City Jn with PNR no. [protected] & [protected] (2 tickets PNR no., where in 12 passengers...
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M
muralipkl
from bhimavaram, Andhra Pradesh
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Less number of coaches in Circar Express

Respected General manager railways,

This is a complaint regarding number coaches in Circar express operating from Kakinada to Chennai. There is a heavy demand for this train from West godavari as this is the only train from Bhimavaram. None of the waiting list is getting confirmed for this train as this train is having very less number of coaches to the train.

Please provide extra coaches to the train to reduce...
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A
ashuji123
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chandrika from Banashankari BDA Complex railway counter

Address:Karnataka

Hi, I went to the Banashankari BDA Complex railway counter for reservation from Howrah to darbhanga and vice versa. she spoke to me so rudely , she was telling to me when online booking was there why you come to the counter, i dont know the train no , so i write the train name and i thought throught software they will write it and she was so irritated and shouted like anything. is this the way to speak to the customer? i want her suspension...
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Deepak khetan
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

required compensation for poor service

Address:Bihar

Dear sir,
Myself Deepk khetan.On 9th aug I was travelling with my three friends in 3rd A.c my PNR no was [protected] in train no:-15484 which was aheading from delhi to alipurduar and we boarded in delhi for patna.I pathetically complaining that condition of train were very measerable and worst.There were no cleaness,curtains were untidy and stinking,badly leakage in ceiling of train and same bad conditions were of toilets.Due to leakage...
+8 photos
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bimalendunath
from Mumbai, Maharashtra
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Fate of lodged complaint No. 519615 at BDC on 25.10.2012

Address:West Bengal

Sir,
I had a confirmed Rly ticket booked against PNR No. [protected] , [protected] *Return Tkt from RPH to SDAH on 13188 on 26.10.2012) & [protected] on 13017Up from BDC to RPH.

Gates of D1 were locked and pre-occupied by UTS ticket holders. We sought help from Rly Security (Some Paresh Ram-on Duty) Staff sas well as from the ASM , BDC. No help could come our way. No follow up steps were found to have been taken. Two...
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Bimal Kherkatary
from Gurgaon, Haryana
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non received of luggage booked in railway

Sir, I had booked one bike and two steel boxes in the Indian railway from Jabalpur junction to Barpeta road station on 22 July 2013 vide parcel bill No024213 which have to be reach to its destination station via Patna junction. But till today (10 August2013) same is not reached to mentioned station. Please info me how to know the status of my luggage....
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manish9891
from Ratlam, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON DELIVERY OF PARCEL

Address:Madhya Pradesh

sir,
I have booked my luggage from BHARUCH (gujrat) to BHOPAL dated on 29/4/13. The receipt no is H 686253 of railway station BHARUCH. Till date I am unable to receive my luggage at BHOPAL. I enquired to bhopal station to enquire about my parcel. They told me to enquire at BHAruch. I approached Bharuch station parcel office. They told me that they had send it on dated 30/4/13. I requested them to enquire about the position...
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saroj4justice
from Chittaurgarh, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Railway

Address:Odisha

I was trying to book a ticket today. I logged in first time before 10.00 AM successfully. But around 9:50 AM I logged out and tried to log in to the irctc. But I got a message that I cannot log in as my account got deactivated.

Just want to ask IRCTC the following.

1) May I know the reason for this ?
2) What mistake did I do can you tell me ? I have been using my account for last 5 years.
br...
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kumar_anupam01
from Bengaluru, Karnataka
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Indian Railways - Money not returned for TDR since last 1.5 months

Hi,

I booked the train tickets on 18th Jun 2013 for Barauni to Howrah.
The ticket's PNR# is [protected] and TDR was filed on 23rd June 2013, as the train was running late for more than 9 hours.
I called up IRCTC and they are saying IRCTC has no role in deciding the refund. On receipt of refund amount from the Railways, it is credited to the account of the customer.
I need my money back soon as its already...
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