Indian Railways Complaints & Reviews

The below message was emailed to IRCTC regarding TDR refund complaint: PNR No. [protected] date of journey 26.10.2013 The Train was late for more than 3 hours .actual time of departure was after 9.00 AM on 27.10.2013 and TDR Filed on 27.10.2013 at 6.27 AM. As per revised rule (D) Train Running More than Three hours Late:- Full refund is permissible if refund is obtained/online TDR filed before actual departure of the train. No refund is...

To whomsoever it may concern. This is to bring to the kind notice of the officials that I had booked a ticket for my sister and mom from bangalore to kalyan for 21st of dec for Chalukya express for 3AC bearing PNR no- [protected] which unfortunately dint get confirmed and its final status being W/L 23 & w/l 24 respectively. The next day morning when I went to bangalore cant stn to get the ticket cancelled there was huge que due to which...

I HAVE ENGAGED A TRAVEL AGENT TO BOOK TATKAL FROM KOLKATA. HE WENT ON 14TH FOR 16324 SHM-TVC FOR 15TH. NOT AVAILABLE. WENT ON 16TH FOR 17TH FOR SAME TRAIN. NOT AVAILABLE. HE WENT ON 17TH FOR 18TH FOR 12660 GURDEV. NOT AVAILABLE. ALL TICKETS EXHAUST WITH IN 30 SECONDS. WHEN TOLD OF MY URGENCY, HE AGREED TO GET ME TATKAL FOR 22851 SRC-MANGLORE FOR 19. HE GOT ME TICKET PNR[protected] SRC TO SRR IN S2/33. HE CHARGED ME EXTRA RS.2500. WHEN QUIRED,...

I booked a Bajaj pulser bike on[protected].My builty no is-[protected].on the time of booking says the bike are loading on same those am i jouney on[protected].Right now i am not receive my parcel i am so depressed.give me parcel hurry.this is too much.I have no any information about parcel.send me hurry.Booking from New Delhi station(NDLS) to Dhanbad Jn (DHN).Train No 12324 New Delhi Howrah Express Uttam Mahato cell-[protected] Dhanbad.I...

I booked a Bajaj pulser bike on[protected].My builty no is-[protected].on the time of booking says the bike are loading on same those am i jouney on[protected].Right now i am not receive my parcel i am so depressed.give me parcel hurry.this is too much.I have no any information about parcel.send me hurry.Booking from New Delhi station(NDLS) to Dhanbad Jn (DHN).Train No 12324 New Delhi Howrah Express Uttam Mahato cell-[protected] Dhanbad...

Respected Sir, Painfully Informing you that on 12thDec’13 at about 10:00 pm I went Surat railway Station’s bike parking Plot at where I have parked my bike(GJ-5-EQ-2529) in the morning, after completing my business at Bombay I came at bike parking plot for my Bike at where local contractor M/s, Ranjan enterprise ‘s staff was there unfortunately I couldn’t produce the parking slip which I have lost somewhere ..The Local staff asked...

My daughter was traveling on 13/12/2013 from Nalasopara to Dadar with bonafide return ticket purchased from Marinelines to Nalasopara at about 10 am on 12-12-13. One of your TC charged her penalty claiming that return ticket is not valid on following day & asked for Rs. 1000/- penalty. He also tried to threaten her that if she will not pay her penalty she will be sent behind bars for the period of one year. TC has issued voucher No. T...

On 10.06.2013, I submitted an application to the builder viz. IRWO for booking of one Dwelling Unit/Flat in Rail Vihar, Near Kundli/Sonepat (NCR), Haryana and made payment of booking amount of Rs. 1, 50, 000/- and also Rs. 1, 000/- towards membership fee along with application for membership. Indian Railway Welfare Organisation (IRWO) is a Society registered under the Societies Registration Act XXI of 1860. It has its head quarters at Railway...

Sir/Madam Me and my family members were returning from Tirupati (Andhra Pradesh) on 09/12/2013. All the way we came from Bus Stand to Railway Station. I stood in queue at 05:00. It took me 40 mins to reach the counter. I asked him to issue me the tickets (both in Hindi and English) for the Train # : 57274 (Tirupati - Hubli) which was scheduled to Depart the station at 06:05. Later we went back to Bus Stand and traveled through bus. But...

I travelled from Gandhidham, Gujarat to Vadodara, Gujarat via Bhuj-Bandra AC exp - train no. 22904 on 23/11/13 and got down at Vadodara at 23.55 hrs. By mistake due to similarity of bags, I got down at Vadodara with other co passenger's bag and my bag remained in the compartment. My coach was 3rd AC - B4 - 3, and my name is JANAK JOKHAKAR, contact no [protected] and email - [protected]@yahoo.com. My train ticket PNR is [protected]. After...

THIS IS TO REQUEST FOR NEW TRAINS BETWEEN JAMNAGAR AND JHANSI AS LOT OF PEOPLE FROM BUNDELKHAND ARE WORKING IN JAMNAGAR, METHAPUR. DUE TO PRESENT SETUP IT TAKES ATLEAST 30 HOURS AND 2 BREAK JOURNEY TO CATCHUP TRAIN FROM RAJKOT OR AHMDABAD, AND CAUSE LOTS OF INCONVINENCE. DAILY FAST TRAIN FROM OKHA VIA JAMNAGAR TO JHANSI SHALL BE THE BEST OPTION. REQUEST FOR CONSIDERATION...

A ticket was booked on 13/08/2013 PNR [protected] in the name Rjdeep singh chahal Train No:12013 froim New Delhi to Ludhiana for journey on 15/08/2013.It was confirmed on 15/08/2013 at 02:02 PM through sms on my mobie. The ticket was cancelled vide TDR NO: ekt[protected] on 15/08/2013 well before the confirmation of reservation received .As soon as the cancellation filed immediately after that the confirmation conveyed. The cancellation was...

Recently I had to visit the toilet on western railway churchgate state.This is a major station as the trains start and end here so u can imagine the importance of a toilet.A lady sat outside on a chair with a table in front of her.I thought the inside also would have changed.I was going after few year.earlier there used to be a gang of ladies and children sitting inside the stinky toilet.I was shocked to see the toilet inside.It was filthy,...

Dear Sir, I am a daily passenger of Eastern Railway Burdwan-Howrah division. Every morning I catch Local Train Burdwan-Howrah (No.37118 down) from Memari. Approximately 4/5 days out of 6 day in a week it comes 20/30 minutes late The train become crowded for late. We are viewing this jugglery almost everyday. Now, will Eastern Railway please explain the reason behind it? Have they any solution ? Kindly take the action against the control...

[protected]@irctc.co.in Nov 4 (8 days ago) to me Dear Customer, With Reference to your TDR Filed against PNR No:[protected], for the refund o[censored]nused ticket, we regret to inform you that refund is not admissible as informed by Enhanced Coaching Refund System developed by Center for Railway Information Systems (IT Arm of Indian Railways) implemented in Indian Railways stating '(Train Delay, ActDep: 08/10/2013 11:40 )TDR TIME OUTSIDE...

As indian rail is the only source for long journey, lakhs of people travel daily, but the only minus point is that Tickets are not available even 5 minuites on 60 days advance booking. There might be some understanding bitween the railway officials and the big Agents, thats why even the tatkal tickets get waight listed exactly at 10.00 AM. So request Good higher officer to look into the matter and take action. As the Tatkal Booking Starts...

I have been travelling from Chennai to New Delhi with parents who are senior citizen also, 4 rac seat.
I have been following all TTEs . They were giving seat to wait list and general tickets.
When I asked about this, there are different logics I heared,
1.)At least you have place to sit others (wait and general ticket holders) don't
2.) The other person is going Nagpur you are going to delhi
3.) The...

Sir, I had sent two carton boxes of parcel on 22/10/2013 from SBC- Bangalore City railway to KTYM-kottaym. but when I enquired on my arrival 25th October till today 08th November, but nobody is able to say what happened to the parcel and they cannot say a favorable reply to me. The parcel contains more valuable medical books of mine and also the files which I needed for my practical examination. So I humbly request you to find out the...

I booked some tickets on 05/09/2013 to travel to Madgaon from Panvel on 03/10/2013. As the train was late for almost 12 hr, I filed TDR on 04/10/2013. It's been more than a month and I am yet to receive the amount. Kindly look into this ASAP. All the other details are attached in form of screenshots. Thnaks, Sandeep Rathore...

on 6 th november 2013 at the railway station Bansloi in Birbhum of West Bengal, pin code 731219. I went to take ticket to howrah and give Rs 100.In return they give ticket and Rs 55 .The note of Rs.50 was in a bad condition . When I told about that to the person who was giving the ticket, he simply refuses to give give a new 50 rupees note and
start to misbehave with me .Then I asked them to give back my 100 rupees note as I was giving...