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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 228

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A
anitap
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Refund of ticket booked through Debit Card at PRS, Mumbai Central

Address:Mumbai City, Maharashtra

I booked a tatkal ticket on 27.03.2014 from credit card counter at PRS Mumbai Central Station through my debit card. The particulars of the booked tickets are given below: PNR No. [protected] Train No. 22629 DADAR TEN Express Date of Journey: 28.03.2014 Dep. time from Dadar: 20.40 Class: 3A Station from DADAR to MADGAON Total Amount paid Rs.2450/- + Rs.60/- as credit card transaction charges. No. of Passengers: 2 On the day of Journey...
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Jaikrish Patel
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stay away from this one

Address:Ahmedabad, Gujarat

REQUEST TO RUN 19012: GUJARAT EXPRESS RIGHT TIME

To,
The Divisional Railway Manager,
Ahmedabad Division,
Western Railway.

Subject: Complaint for the Train Number: 19012(Gujarat Express) late running since last many months

Dear Sir,
It has been observed that 19012UP: Gujarat Express is getting delay regularly between section Ahmedabad(ADI) – Vadodara(BRC)....
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Address:Navsari, Gujarat

Dear sir, I travel from Navsari to Surat everyday for my work. While coming back from work, I usually take train number 59050 Viramgam - Valsad passenger or 12930 Dahod- Valsad Intercity. The train always runs about 1:30 hour late ALWAYS. Please look over this trains matter as it is only way to my work and come back. One day is fine for like 10-15 mins. But late EVERYDAY for 2 hours ??!!! This is not good from Western and Indian Railways. Thanks Bhumika...
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rk176366
from Kanpur, Uttar Pradesh
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refund amt of failed transaction not received

Address:Varanasi, Uttar Pradesh

Sir/madam, Please refund amt of failed transaction in irctc ticket booking:- Tr. Id.-[protected] Pnr No.-0 Amt-1247.47 Train No.-12560(Shiv Ganga exp) Booking from NDLS to BSB(3A) Booking Date-22.05.2014 Bank name-Bank Of India Status-Approved for refund. But not recieved amt yet. With Regards Rajeev Kumar contact no.[protected], [protected]...
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komal90
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff was not punctual, misbehaving and talking rudely

Address:Kolkata, West Bengal

Sir I am a CA student. My CA exams are ahead. Next month after my exam I was planning to go to home, so I went to reservation counter near M.G.Road today (28.05.014) to book a ticket from HWH to BGP(12.06.14) along with a return ticket from BGP to HWH(15.06.14) . jI found that only one counter was open . After waiting over there for 30 mins my turn came, and then I saw that counter was closed. I checked out the hour in my mobile ( matched...
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R
ravishan1985
from New Delhi, Delhi
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Theft in running train

Address:Chandauli, Uttar Pradesh

My Hand bag had been theft from running train in Buxar and Mirzapur No: 13201, PNR NO: [protected], coach: A1 15, It includes my Cash Pan Card, Railway pass and ticket, and ID proofs, When i asked from coach attendant for complain, he replied no TTE is present in the train, In Mirzapur one GRP guy came and i asked to lodge the complain but he refused. Contact Number: [protected], [protected]...
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swatibodala
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Luggage not delivered

Address:Indore, Madhya Pradesh

Luggage was booked from Indore to Nizamuddin in train no. 12415 on[protected] .R/R no. 462087 to be delivered to Mr.Updesh Gaba on[protected].RSLR no. 13713 second compartment. The luggage is still missing. I was supposed to carry this luggage along with me to Dubai on[protected].No one is taking the responsibility of the missing luggage.origin station(indore) says check at destination(Nizamuddin).Destination says luggage is not traced check...
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rajarshibhowmik
from Balasore, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HIGHEST POINT OF NEGLIFENCE

Address:Jalpaiguri, West Bengal

I had lodge a complain through the Web Portal of Indian railway and also served an Email to the official authorities of the Railway's on 18/05/2014 vied Complain no W/NF/KIR/[protected] on 18/05/2014 the portal is showing that it has been registered on 19/05/2014. But till date I had not received any call, mail, correspondence from the railway authority.I had also tried to call to the Katihat DRM, ADRM NJP/SILIGURI, AREA MANAGER NJP/SILIGURI,...
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romalaramachandrudu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Seat/Berth allotment

Address:Anantapur, Andhra Pradesh

Now a days Indian Railways allotting seats/berths in the name of Tatkal( 24 hours before starting of train) by charging extra amount.Of course it is helpful to those people who are in emergency requirement but on the other hand, it is a kind of ignorance towards the passengers who booked ticket long back & were kept in waiting list.Actually the purpose of tatkal is misused by passengers.They won't book purposefully as early as possible...
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surya2158
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TC made my parrents get down from train

Address:Bangalore, Karnataka

Hello Sir, My parents were travelled from Vijayawada to Bangalore Jn with below ticket on 15/05/2014 in BAGMATI EXPRESS in S9 coach 51, 52 berths. Train reached BANGALORE CY JN(SBC) at 10PM with more than 1 hour late. My parents were waiting the train to go KENGERI. But, before train departs from BANGALORE CY JN(SBC), TC entered in S9 coach enquiring my parents about where to go?, They replied saying need to go Kengeri. But TC told...
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surya2158
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

TC made my parents get down from train.

Address:Bangalore, Karnataka

Hello Sir, My parents were travelled from Vijayawada to Bangalore Jn with below ticket on 15/05/2014 in BAGMATI EXPRESS in S9 coach 51, 52 berths. Train reached BANGALORE CY JN(SBC) at 10PM with more than 1 hour late. My parents were waiting the train to go KENGERI. But, before train departs from BANGALORE CY JN(SBC), TC entered in S9 coach enquiring my parents about where to go?, They replied saying need to go Kengeri. But TC told...
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sayli01
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against indian railway parcel service

Address:Pune, Maharashtra

Dear Sir
I had sent my two wheeler from vadodara station to pune station through indian railway parcel service. Booking date was 05/05/14. Vehicle no is DN09/F8962 Honda Aviator scooter 110 cc.
I have not yet received it at Pune station. I also could not find any contact details of vadodara railway parcel office.
Kindly look into the matter.

Regards,

Sayli Kale, Pune
Contact No [protected]...
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Nikhil Bangar
from Mumbai, Maharashtra
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With respect to W/L Refund has not been made

Address:Hyderabad, Andhra Pradesh

Hi, Train No: 12650 PNR: [protected] Transaction ID: [protected] Fare: 315 DOJ: 04/05/2014 I had booked a ticket through irctc.com but because of long waiting list my seat could not get confirmed. So I was expecting fare would be refunded in my account but its been 4 days it didn't. Kindly take necessary steps to refund my money as soon as possible. Thanking you....
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naresh chandra mishra
from Surat, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

If this not organized crime, what is?

Address:Surat, Gujarat

This is about SURAT JAMNAGAR INTERCITY EXPRESS.This is about hostile attitude of older/more regular MST travellers hostile/goonda attitude towards other not so regular MST pass holders.
MST travellers have only one 2 class general coach.there may well be more than 500 MST pass holders, between SURAT-VADODARA.
Its a nightmare travelling for the two hours.
Some of these older MST passholders have made a coterie and do not...
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Rohit M Shah
from Vadodara, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Running of Gujarat Mail-12902- Ahmedabad to Mumbai

Address:Vadodara, Gujarat

Dear Sir Gujarat Mail stasts from Ahmedabad at 10 p.m. daily. This is a premium train. It's schedule tine to reach Vadodara is 00.05 i.e 2 hours travel time. I travel by this train to Mumbai every Monday Morning from Vadodara. The train is always late by 30 to 45 minutes. This is surpricing as in travelling 100 Km distance such delay is occuring. Please do something to avoid delay....
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Ankur kr Singh
from Baharampur, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for canceled train

Address:Kolkata, West Bengal

I booked
Ticket through irctc on 12 sep 2013, at 1:01:36 am, for 14 oct
2013 from chennai central to howrah in howrah mail (12840) pnr [protected]
Passangers are (1) barun kr roy &
(2) swapna roy for 3a class. But on 14 oct 2013 howrah mail (12840) cancelled from chennai from railway administration end, & both the passangers
Had to come by flight. As we did not travelled by train which i booked becausebr...
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shibaram
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Train late running & stopping everywhere

Address:Kolkata, West Bengal

I was travelling at 13103 up bhagirathi exp. From sealdah to berhampore on 27/04/2014 at couch no.D3, seat nos. 13, 14 & 16 respectively with my family. The above train was running late for more than 1 hour and stopped at sargachi station due to cross a goods carring train. The fare of the above train bhagirathi was more than three times of ordinery ticket and it was not expected to stop anywhere like sargachi, a interior villege where...
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SACHINTVSFS
from Karimnagar, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund

Address:Dharwad, Karnataka

Sir,
I have done tatkal reservation from ubl to dr on 26/4/2014 for (27/4/2014) with pnr no [protected], at the time of reservation the ticket status is waiting, on 27/4/2014 when the chart is prepaired (Between 1.30 to 2 pm)the status is still waiting, so i went to cancle by the time the counter is closed, so next day morning around 9am i went to cancle, but they told it should be cancled with in 3 hours of train departure &...
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Address:Allahabad, Uttar Pradesh

Most Urgent To The Hon’able Chairman of Railway Railway Board, Dated 26.04.2014. Rail Bhavan, New Delhi, India – 110 004 Sub: General Manager and Divisional Railway Manager, North Central Railway, Allahabad was not decided to my case still date for fixation as per third Pay commission. Humbly respected Sir, with due respect, I beg to say that I have been submission some few lines under your kind control for...
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salban0
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My RAC seat allocated to another person by TTE in train

Sir/ Madam, PNR:[protected] I am travelling from Ajmer to Banagalore and as per to railway seat status I am suppose to be Passenger 3: RS9 15/Coach Position:7 (Booking Status: W/L 159, GNWL) after the Chart PREPARED but at after the whole days travel my RAC seat has been alloted to someone else by the corrupt TT at Vapi Station. When I am challenging for the seat, I am being threatned . Please can someone take action and bring justice. I...
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