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Indian Railways Complaints & Reviews

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Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 32

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S
senthilmuruganm
Jul 16, 2021
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Dear Sir,
I carried a small 32" LCD TV(94cm x 20cm x57.5cm) from Kovilpatti to Bangalore South Station in Train number 06235 dated 12 JULY 2021 . whether it requires any booking for carrying such a small TV of 12.4 Kg? Railway charged 765 Rs as fine for the same([protected] BA 527141 i believe it is my legal right to carry a small tv with me.
Indian Railways customer support has been notified about the posted complaint.
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    senthilmuruganm
    Jul 16, 2021
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    Address: bangalore

    Dear Sir,
    I carried a small 32" LCD TV(94cm x 20cm x57.5cm) from Kovilpatti to BANGALORE South Station in Train number 16308 dated 12 JULY 2021 . whether it requires any booking for carrying such a small TV of 12.4 Kg? Railway charged 765 Rs as fine for the same([protected] BA 527141 i believe it is my legal right to carry a small tv with me.
    Indian Railways customer support has been notified about the posted complaint.
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      BijjuK
      Jul 15, 2021
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      Resolved

      Address: Annaporna Nagar Ranikhet Kopergaon.

      Sir
      I had booked two carton boxes from Kozhikode Railway Station on Fri, 9th July, 2021 in Mangla Lakshdeep Express to Nasik Road Railway Station in Maharashtra. The two cardboard cartons each of 40 kg were supposed to be delivered to me the next day that is 10 July or 11 July. However till this date the parcel authorities have not been able to trace the whereabouts of the parcel booked through Indian Railways.
      Sir, the two Carton boxes contain some of class 10 books and notebooks being referred by my daughter who at present is studying in class 10 in Kopergaon, Maharashtra.
      Sir the delay in tracing the booked parcel will create a distress and disturbance in my daughter s mind as those parcel contain her class 10 study materials required for her forthcoming exams.
      Sir I request you to aid me to trace my parcel so that my daughter can refer the study materials needed at this hour of preparation.
      The details of the receipt is as follows:
      Receipt No. 668380 From: Kozhikode to Nasik Road. Train no. 02617
      Date of Booking: 9thJuly, 2021
      Jul 26, 2021
      Complaint marked as Resolved 
      Complaint Resolved by Nasik Road Parcel office authority a week before.
      Indian Railways customer support has been notified about the posted complaint.
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        Nilesh.Kumar..
        Jul 12, 2021
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        Address: RAJAPUR NEAR CDPO OFFICE BODHGAYA

        Booking id:
        Refund date: 05 July 2018
        Refund amount: 660
        Account type: Saving
        Acquired reference number (Arn):[protected]
        Refund Amount :- 660

        Acquired reference number (Arn):[protected]
        Refund Amount :- 660

        My Contact Number :- [protected]
        Indian Railways customer support has been notified about the posted complaint.
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          Rakesh Kumar sheorayan
          Jul 9, 2021
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          I have been cancelled a ticket with PNR no [protected] but refund not received after 15 days of cancellation of ticket
          Indian Railways customer support has been notified about the posted complaint.
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            R
            Ramachandra
            from Noida, Uttar Pradesh
            Jul 8, 2021
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            While journey Kamakhya to Yesvantpura on 7 July 2021 by train no. 02552 at coach no. H1 seat No. A1, 2, 3, 4 continuously heavy water leakage from roof however the same could not be repaired from available technicians in train due to this we faced lot of problems in our whole journey
            Indian Railways customer support has been notified about the posted complaint.
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              Praveen Borkar
              Jul 3, 2021
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              Address: FLAT NO 202 ACHUTH CLASSIC APARTMENT

              Dear Sir,

              My brother(Dinesh C.Borkar, Age 44) travelled from Yashwantpur Junction(YPR) to Dharwad (DWR) by Belgaum Express train on 1st of July 2021 which reached next day 2nd July 2021 to Dharwad(DWR) at around 4.40 Am. (train NO.06549/SBC BGM EXP). Once he got down from the train at DWR station and was walking on the platform to catch the sky walk bridge. While he was walking on the platform he slipped and fell in to a open chamber which was not protected or covered by the concerned railway authorities. Because of this his left leg shin bones fractured badly and has to under went surgery. This has not only led to the financial expenditure and has also caused mental trauma to our family members.

              I urge the concern authorities to take up this matter with the concerned defaulters and arrange to compensate the medical expenses which we are incurring. I firmly believe the justice will be provided to my brother.

              Thankyou,
              Praveen C. Borkar
              [protected]
              +2 photos
              Indian Railways customer support has been notified about the posted complaint.
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                S
                Sajeeshas
                Jul 2, 2021
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                Sir,
                Today I noticed that petrol from my bike is theft .I park at premium parking area at Thrissur railway station .Rs 20/- for bike .
                Last two days the quantity is very low.i get only 10 km for 110/-rupees petrol.
                This happened two days in this week.
                Indian Railways customer support has been notified about the posted complaint.
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                  VijayarajanM
                  Jun 29, 2021
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                  @RailMinIndia Hello respected sir/mam me and my family facing this problem now(29/6/21) at 2:00 pm night.Peoples occuping the reserved seats in all sleeper classes and they are fully occupied not only in seats in pathway too.There is no TTR in this train
                  to check all these.
                  I am requesting you to provide the passengers a peaceful ride .
                  Train details
                  Train number-02296
                  Train name -DNR SBC SPL
                  Indian Railways customer support has been notified about the posted complaint.
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                    Raipriti912
                    Jun 27, 2021
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                    Address: Airforce station Sarsawa, Saharanpur

                    Sir,
                    I have booked 04 ticket through irctc from Buxar to Saharanpur by 03255 Ppta Cdg Spl express on 19th Jun 2021. Pnr. No.[protected] date of journey 30th Jun 2021.

                    Although i choose two lower berths for senior citizen preference option but surprisingly the system allotted me all four birth alternative no seats with upper berths& middle birth.
                    Now i am in very much tension how my 82 years old father and 63 years old mother will avail the middle berth who has acute knee problem & Hypotension with obesity
                    Will you please re-allot at least two lower berth for my Father and mother.
                    Regards
                    Pramod Kumar Rai
                    Pnr. No.[protected]
                    Indian Railways customer support has been notified about the posted complaint.
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                      sonu48344
                      Jun 24, 2021
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                      Address: vidya nagar, guntur

                      I have booked my ticket on 12.06.2021 for my spouse, my kids and for myself. My wife has choosen side lower, kids has choosen side upper and i have given lower birth choice. My wife and kids are particular with their respective seat but i was not having issue with my birth. Due to some official reason i have postponded my journey and i have clearly mentioned cancellation details and respective alloted lower birth for cancellation but they have cancelled my ticket and provided other two member ticket but they have changed their respective birth. They have chaged my wife birth from side lower to lower birth which is unfair with me and cheated to the passenger. When the passenger has cancelled his ticket his birth part to be cancelled and you cannot change the birth of other passenger. Please look into the matter on urgent basis and provide me the same side lower and side upper birth as per the ticket. Really horrible and pathetic situation of indian railway . I want ur urgent attention
                      +2 photos
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                        Madhukar qa
                        Jun 21, 2021
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                        Train no 02791 coach S1, seat no 24: The charging sockets are not working.
                        Can you please resolve the issue ASAP
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                          Mr. Dot
                          Jun 19, 2021
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                          EXCESS FINE COLLECTION. I was traveling from hwh to Mka on 11/06/2021 with pnr no - [protected]. I unintentionally traveled up to bkp because I couldn't wake up at time. On bkp station tte charged me fine of 250+120 but by law if it is unintentional then there shouldn't be any fine and if tte finds it intentional the fine should be 250 + difference in fare, which is 250+ 0 in my case as difference between fare is same .I.e. 415. Please investigate it and let me know for any update.
                          Indian Railways customer support has been notified about the posted complaint.
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                            Maddy21
                            Jun 19, 2021
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                            I have been travelling in 03351 Dhanbad allippi spl train...in D3 coach which I have reserved tickets for me and my husband. There is a heavy crowd that even we cannot get into the train..there were many men standing in the way and it is so uncomfortable for me to get to my seats...that is a bad situation normally and in this covid times.

                            It is worse..please take action.
                            .and let only reserved passengers travel...please take this seriously
                            Indian Railways customer support has been notified about the posted complaint.
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                              NikkyS2
                              Jun 17, 2021
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                              Charging plug not working in coach S2. Train number - 08244 date - 17 june
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                                Sk1234@
                                Jun 17, 2021
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                                Address: Housing colony, balidih, bokaro.

                                Hello, i book my parcel from bokaro station to siwan junction on 14 june 2021 . But i did not get it till now... I repeatedly visit siwan station. But there is no response from the parcel officials. What should I do now.
                                +1 photos
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                                  Bol Maimai
                                  Jun 12, 2021
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                                  Address: Railway

                                  Sir / madam
                                  Charging point is not working here in S4 train no. 09032. Please send maintenance as soon as possible. As we are facing problem.
                                  Indian Railways customer support has been notified about the posted complaint.
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                                    Velauth90196044
                                    Jun 3, 2021
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                                    Address: Smm traders palldam road 436 kattvaluvu Tiruppur

                                    Parcel booking Rajasthani Parcel service 02626 date 28/05/2021 from Delhi to Erode parcel don't at Erode station..booking number [protected] . Can. Not trackming parcel any place my contact number[protected]
                                    Indian Railways customer support has been notified about the posted complaint.
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                                      nirbhay.kr07
                                      May 19, 2021
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                                      My PNR numner is PNR:

                                      I had booked a 2AC ticket in train: SC DNR SPL (02791)
                                      Journey: Prayagraj Jn (PRG) to Patna Jn (PNBE)
                                      My PNR: [protected]
                                      Fare: Rs 830
                                      My Journey Date: 17 Apr 2021 | 10:20 AM
                                      Original Departure time: 10:20 AM from Prayagraj Jn

                                      As the train was late for more than 3 hours, I filed for TDR under section: Train late more than 3 hours and passenger not travelled.

                                      TDR Date: 17 Apr 2021 | 08:17 AM

                                      I got response from Indian Railways on 14th May that my TDR refund request was repudiated because as per chart I had travelled.

                                      I did not travel on that train and I filed for TDR on time.
                                      Please look into this.
                                      Indian Railways customer support has been notified about the posted complaint.
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                                        Sharon07
                                        May 12, 2021
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                                        PNR-[protected]
                                        Trn:02350
                                        Dt:11-05-21
                                        Frm NDLS to JMP
                                        Cls:3A
                                        P1-B7, 47
                                        Indian Railways customer support has been notified about the posted complaint.
                                        Phone is about to die. I cannot contact you further. So kindly send help asap
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