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Indian Railways Complaints & Reviews

1.3
Updated: Dec 4, 2025
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Indian Railways reviews & complaints page 36

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M
Mahesh950378
Jul 20, 2020
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Respected sir,
This is with reference to parcel booking number a-2140690, booked on 12 july 2020 from pune to visakhapatnam has not yet received by me till date i. E 20 july 2020.
I request you to please give me an update about my parcel and hand it over to me as early as possible

Thank you
Indian Railways customer support has been notified about the posted complaint.
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    Vijaidental
    Jul 15, 2020
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    Address: Siddharth Nagar, Lonavla, Maharashtra 410401

    We booked one parcels in railway, but not reached the destination. So, we kindly request you to look into this matter on an urgent basis and confirm us where exactly the parcels are put on hold and for what purpose it doesn’t reach the destination till date. If it already reached means, parcels not found in the exact station to which place we booked.
    Dr. Ritesh khandelwal, lonavala – parcel booked from chennai central to lonavala jn on 30.05.2020 & booking no:[protected]
    +1 photos
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      nikhil infotechsolutions
      Jul 8, 2020
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      Dear sir/madam,

      We had cancelled the train tickets and not received the amount back.
      The payment was done through credit card.

      Till now regularly we are visited reservation counter (Secunderabad), they are not giving proper answer about this.
      They are saying you will receive and we don't have details of this that's it.

      Pnr numbers[protected],[protected]

      Please do the needful.
      +2 photos
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        R
        Raaz Singhania26
        Jul 8, 2020
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        Address: Gwalior

        I booked my bike and mattress from pune to gwalior station, but they offloaded only mattress.
        And now they have no idea where is my bike.
        I waited for the same train to return, but bike was not in that.

        Please provide me the updated status where it is.
        Bike is mh14hc2516, yamaha fz 25
        It was loaded in goa express.

        Please contact me on.
        [protected]
        Indian Railways customer support has been notified about the posted complaint.
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          R
          Rishab R
          Jul 5, 2020
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          Charging switches are not working in b4 compartment
          Indian Railways customer support has been notified about the posted complaint.
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            L
            Leena Balaji
            Jul 1, 2020
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            Hi Sir/ Mam,

            This is regarding the job offer / exam given to P Naveen Kumar ( son of Late . P Jaya Kumar who was working at LOCO Works Near Ayanavarm passed away recently due to heart attack in Feb 2020 residing at Balamurugan St Chennai 39), His son is working in a pvt ltd company at Nungambakkam and his Sister is working at HDFC (credit Card) division (near Ampa Mall) when their family is well settled how could he is been offered to write exam for job at Railways.

            Please consider this on high priority and take action against this false practice.

            As im not aware where to raise complaint about this misuse of job offer given by government, Kindly share the mail id or person who this issue has to be taken forward. As his father has cheated ( collecting money in the name of chit and never returned and we got his sudden demise news) now his daughter earning 50k is not settling the debts of her father. Hoping the best action will be taken against this person who is writing his exam ( Tuesday)

            PLEASE TAKE ACTION ON THIS FRAUD KINDLY HELP US
            Indian Railways customer support has been notified about the posted complaint.
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              M
              mahadeva mohan babu
              Jun 17, 2020
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              Address: Guwhathi, Assam

              I am staying at Shillong, i am sorry to inform you that regarding railway parcel delivery, i have been booked house hold 3 boxes from Secundrabad to Guwhathi on dated 11.03.2020 and my friend Vijaya Kumar booked scooter from Vishakapatnem to Guwhathi on dated 29.02.2020.
              Due to covd 19/ lock down we are unable collected the parcels and collected the parcels on dated 15.06.2020 with fine charges Rs.9851 Recipt no:639995. And also damaged few thefted from the parcels.Kindly take nessary action as early as possible.
              +4 photos
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                S
                shivammehra444
                Jun 12, 2020
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                My brother send me a box of lychee and mango of 25 kg from muzaffarpur (Mfp) to jabalpur jn. (Jbp) on date 10/jun/2020. The train number is 09084. The parcel send by muzaffarpur station but did not receive on jablpur jn. Station.

                Pwb no. - a 801209
                Date of sending - 10/jun/2020
                Mo. No.- [protected]

                Railway staff of jabalpur not helping and also denied to accept for any respnsibilty

                Please help me to find out my parcel
                +2 photos
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                  S
                  Siddharth YV
                  from Bengaluru, Karnataka
                  Jun 7, 2020
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                  Address: Kistamma Enclave, Alwal, Hyderabad

                  Near my home in hyderabad we have 2 railway gates within 500 mts both of them gets closed atleast 20 mins before the train crosses. And average taken by train to cross the railway gate is 10 min. Taking the total closure time to 30 mins which is too high and causes a big nuisance to public. Many a times people miss their buses etc. Due to this longer duration of closure. It is a manned railway gate and recently automated system was installed to close the gates.
                  Indian Railways customer support has been notified about the posted complaint.
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                    S
                    ShashiSharma5786
                    Jun 4, 2020
                    Resolved
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                    Resolved

                    Address: Village and post office Udrana Bhadarwah J&K 1822211

                    Sir,
                    I had booked some tickets from udhampur to haridwar and back from rishikesh/haridwar via hemkunt express on 28.06.20 and 30.06.30 respectively through make my trip and yarra.com but due to covid 19 all trains were cancelled make my trip has refunded my booking amount but i have not received any refund from yatra.com please help me in getting refund.
                    +4 photos
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    Indian Railways customer support has been notified about the posted complaint.
                    Dear Shashi,

                    Greetings from Yatra.com!

                    We regret the inconvenience and delay in response. We would request you to kindly share us your Yatra booking number for us to check and assist you.

                    Regards
                    Yatra Care
                    Dear Shashi,

                    Greetings from Yatra.com!

                    We regret the inconvenience and delay in response. We would request you to kindly share with us your Yatra booking number for us to check and assist you.

                    Regards
                    Yatra Care
                    ShashiSharma5786's [Complaint's author] reply, Nov 5, 2020
                    Sir,
                    The issue still unresolved.
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                      M
                      Mastera
                      May 27, 2020
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                      Address: Amit Kumar Vill Bahazadka Post Pilona Teh Mawana distt .Meerut U P 250401 7909107154 9404525160

                      I am an ex-serviceman retired from navy, i booked my bike from kanpur to meerut city on 12 mar 20 which had to be deliver on 20 march 20 at meerut city railway station.. But on 20 march there was janta curfew and since there has been lock down going on.. During this period we visited three times but office get closed.. Now today we again come to collect bike but now parcel office staff demanding parking or staying charge for bike around 2400rs... It is too much.. How we can make approach in lock down period.. Please resolve this issue or guidance for further action
                      Indian Railways customer support has been notified about the posted complaint.
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                        S
                        skdayal
                        May 23, 2020
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                        Address: Dwarka, New Delhi

                        I have cancelled the train ticket pnr nos.[protected] and [protected] on
                        20 mar 2020, but no electronic refund not yet received. I have so many complaints through customer care and ticket counter (Palam, new delhi) but no fruitful results achieved. You are requested to please refund the same at the earliest as we are facing financial hardship due to lockdown.
                        Thanks
                        (S k dayal)
                        Mob no.[protected]/[protected]
                        +1 photos
                        May 30, 2020
                        Complaint marked as Resolved 
                        My compliant ID Nos.2629220 and 2629214 but no response received yet. My name S K Dayal, email address is. [email protected] and mobile Nos.9971777327/8700823419
                        Indian Railways customer support has been notified about the posted complaint.
                        Jun 06, 2020
                        Updated by skdayal
                        NOT RESOLVED YET, ITS A FAKE STATUS AND BAD WEBSITE/NOT TRUSTED
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                          skdayal
                          May 23, 2020
                          Resolved
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                          Resolved

                          Address: Dwarka, New Delhi

                          I have cancelled the pnr nos.[protected] & [protected] tickets on 20 mar 2020, but no electronic refund received yet. I have contacted customer care and ticket counter but no fruitful results achieved. Please refund our money at the earliest as we are facing financial hardship due to lockdown.
                          +1 photos
                          May 30, 2020
                          Complaint marked as Resolved 
                          My compliant ID Nos.2629220 and 2629214 but no response received yet. My name S K Dayal, email address is. [email protected] and mobile Nos.9971777327/8700823419
                          Indian Railways customer support has been notified about the posted complaint.
                          Not resolved yet, its a fake status and bad website/not trusted
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                            V
                            V V I P
                            May 19, 2020
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                            Address: Rail coach factory raebareli
                            Website: [email protected]

                            प्रिय महोदय / महोदया,
                            मैं आपको उस डॉ। को साझा करना चाहूंगा। गरिमा सिंह वास्तव में अपने पेशे में अनप्रोफेशनल हैं, वह अपने मरीज से परामर्श के दौरान बहुत चिड़चिड़ी रहती हैं और अपने आवंटित मरीजों के लिए इंतजार कर रहे मरीजों पर अनावश्यक समय लेती हैं, हालांकि डॉ। गीता मैम वास्तव में मददगार हैं, वह बहुत दयालु हैं और उनकी अनुपस्थिति में तीसरी मंजिल के कर्मचारी वास्तव में अव्यवसायिक हैं, मेरी वाइफ की उम्र 32 वर्ष है लेकिन रिपोर्ट का प्रिंट 65 वर्ष है और एलएमपी की तारीख गलत है।
                            +3 photos
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                              S
                              Sayandeep Dasgupta
                              May 16, 2020
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                              This has reference to my transaction ID [protected] booking my ticket for train no-12262 HWH CSTM Duronto for the journey dated 20.03.2020 via IRCTC App.

                              Due to the subsequent unfortunate outbreak of covid 19, the above said train was cancelled by the Railway authority themselves but even after two months I am yet to receive my refund.
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                                M
                                MAHI INDIA
                                Apr 30, 2020
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                                Address: Sangam Nagar police chowki sp road bhartiya kamla nagar axis atm wadala east

                                Dear sir
                                My railway track booking cencel automatic
                                No refund my amount account
                                Please sir help me sir 🙏
                                Sir maney porbolm please sir refund amount
                                PNR [protected] ticket cancelled, Amt 8, 805 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked.
                                +1 photos
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                                  Devika Anandan
                                  Apr 25, 2020
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                                  Address: Kishan ganj railway colony 44 block

                                  This is complaint regarding the garbage dump in our railway colony kishan ganj from past 7 years it's like that only no one is cleaning even I have complained so many times in PWD office as well no action is taken the opposite residents throw there garbage in railway colony and locals are burning the garbage it's really unbearable
                                  +1 videos
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                                    V
                                    Vempati Sasi Kanth
                                    from Chennai, Tamil Nadu
                                    Apr 20, 2020
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad

                                    I have booked IRCTC ticket booked on April 10, April 15 and April 16 2020. But due to Cavid-19 lockdown, all public transport cancelled. My refund amount cleared from IRCTC.but still didn't receive refund amount.

                                    Ticket details attached here for your reference.

                                    Kindly do needful as soon.
                                    +3 photos
                                    May 5, 2020
                                    Complaint marked as Resolved 
                                    Ok...received Thank you for your good service.
                                    Apr 29, 2020
                                    Updated by Vempati Sasi Kanth
                                    Still, I didn't receive the refund amount. so, kindly resolve my issue as soon.

                                    1)Transaction ID- [protected] and

                                    another ticket

                                    2)PNR No: [protected]

                                    Kindly do needful as soon as possible.
                                    Apr 29, 2020
                                    Updated by Vempati Sasi Kanth
                                    Here I attached status of refund amount.

                                    Source from IRCTC website.

                                    kindly do needful.

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                                      M
                                      mannu2612
                                      Apr 15, 2020
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                                      I had a booking with pnr [protected] for which my 1st ac class was lowered to 2nd ac and i had to travel in 2nd ac. I asked the tte for travel certificate class downgrade and he told me that certificate is not required and your balance money will be credited automatically as it was an e-ticket. I tried to contact irctc but they redirected me to [protected]@claims. Indianrail.gov.in. However, it's been more than a month and i still have not got any reply or refund.
                                      +2 photos
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                                        B
                                        Bubunsatya
                                        Apr 11, 2020
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                                        Sir,
                                        I have cancelled my railway tickets on 05 April 2020 and irctc showing the status cancelled and refunded. But the refunded money is not credited in my account by which i have payed.
                                        Here i am mentioning the transaction ids and refund ids respectively.
                                        Transaction ID -[protected]
                                        Refund id -[protected]
                                        +1 photos
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