Claimed

Indian Railways Complaints & Reviews

1.3
Updated: Jan 16, 2026
Complaints 6294
Resolved
1580
Unresolved
4714
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Railways reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Subhash2004
Sep 6, 2020
Report
Copy

Address: Railway parcel office, Railway Station Rd, Dangi Colony, Ghora Nakkas, Peer Gate Area, Bhopal, Madhya Pradesh 462001

Myself subhash k. V booked the parcel of scooter from shoranur jn to bhopal jn with the pwb number 584222. I was traveling between the stations on 4th sep 2020 and the parceling officer has been told about parceling the scooter in same train (02617) which he has agreed to. Now, to my great surprice.. When i visited bhopal jn parcel office, they said they didn't receive such a parcel!! And the tracking service providing a blank response. Please help
Indian Railways customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Pankaz Sharma
    Sep 5, 2020
    Report
    Copy

    Address: Siliguri

    I have booked a parcel (A yamaha fz-s motorcycle) through railways parcel service on 4th september 2020. (Bill number b 176367) at new jalpaiguri railway station. It was to send from new jalpaiguri to jamalpur (Bihar). But today on 5th september 2020 i asked to jamalpur parcel office about they told me they not have any parcel from new jalpaiguri

    Could you please check the status & contect me at [protected]
    Indian Railways customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rgbmarketeers
      Aug 25, 2020
      Report
      Copy

      Address: N T Road,opp Axis Bank

      PNR-[protected] cancelled on 30JUL2020 and PNR-[protected] cancelled on 15JUL 2020 not refunded yet. Please process refunds urgently
      Indian Railways customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        mahesh7899
        Aug 22, 2020
        Report
        Copy

        Hi sir
        I booked a bike parcel in railway prr no 502716 from Vijayawada to visakhapatnam and when I collect a bike I found a break in doom total doom was breaked and I immediately informed them they told me to give complaint and no one respond properly about it and they are very carelessly it will happen to all bikes like this.
        Indian Railways customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          BalwinderSinghDhillon
          Aug 5, 2020
          Report
          Copy

          Address: Railway Firozpur Division

          To
          The chief manager,
          State bank of india
          Centralized. Pension processing
          Center. Chandni chowk
          Delhi.110006
          Sub. Payment of. Revised pension &arrear of the 7th cpc.
          Respected sir,
          Myself charanjit kaur, my husband was expired on. Dated 16.12.2006. My old pension was rs.5969 are withdraw in my account. According to 7th cpc. Authority railway board letter no.2016/f (E) 111/1457 dated11.7.2017. My new pension isrs. 9000. So therefore, i requested to yousir my arrears are withdraw in my account no.[protected], sbi. Malerkotla
          Sir, firozpur division bank may letter to manager state bank of india cpc. Chandni chowk, delhi11006. Railway letter no.7th cpc revised ppo no.[protected]has dispatched to sbi. Cppc, chandni chowk delhi. Vide register post no. Cp[protected]in. Dated. 07.03.2018.
          Kindly arrange to release my revised pension and arrear of the earliest. I shall be great full to you.
          Yours faithfully,
          Charanjit kaur.
          W/o late sajjan singh
          V. P. O. Himmatana. Teh. Malerkotla
          Distt. Sangrur, punjab.148023
          Mob.. [protected]
          Indian Railways customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            Mahesh950378
            Jul 20, 2020
            Report
            Copy

            Respected sir,
            This is with reference to parcel booking number a-2140690, booked on 12 july 2020 from pune to visakhapatnam has not yet received by me till date i. E 20 july 2020.
            I request you to please give me an update about my parcel and hand it over to me as early as possible

            Thank you
            Indian Railways customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vijaidental
              Jul 15, 2020
              Report
              Copy

              Address: Siddharth Nagar, Lonavla, Maharashtra 410401

              We booked one parcels in railway, but not reached the destination. So, we kindly request you to look into this matter on an urgent basis and confirm us where exactly the parcels are put on hold and for what purpose it doesn’t reach the destination till date. If it already reached means, parcels not found in the exact station to which place we booked.
              Dr. Ritesh khandelwal, lonavala – parcel booked from chennai central to lonavala jn on 30.05.2020 & booking no:[protected]
              Indian Railways customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nikhil infotechsolutions
                Jul 8, 2020
                Report
                Copy

                Dear sir/madam,

                We had cancelled the train tickets and not received the amount back.
                The payment was done through credit card.

                Till now regularly we are visited reservation counter (Secunderabad), they are not giving proper answer about this.
                They are saying you will receive and we don't have details of this that's it.

                Pnr numbers[protected],[protected]

                Please do the needful.
                Indian Railways customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Raaz Singhania26
                  Jul 8, 2020
                  Report
                  Copy

                  Address: Gwalior

                  I booked my bike and mattress from pune to gwalior station, but they offloaded only mattress.
                  And now they have no idea where is my bike.
                  I waited for the same train to return, but bike was not in that.

                  Please provide me the updated status where it is.
                  Bike is mh14hc2516, yamaha fz 25
                  It was loaded in goa express.

                  Please contact me on.
                  [protected]
                  Indian Railways customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rishab R
                    Jul 5, 2020
                    Report
                    Copy

                    Charging switches are not working in b4 compartment
                    Indian Railways customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      L
                      Leena Balaji
                      Jul 1, 2020
                      Report
                      Copy

                      Hi Sir/ Mam,

                      This is regarding the job offer / exam given to P Naveen Kumar ( son of Late . P Jaya Kumar who was working at LOCO Works Near Ayanavarm passed away recently due to heart attack in Feb 2020 residing at Balamurugan St Chennai 39), His son is working in a pvt ltd company at Nungambakkam and his Sister is working at HDFC (credit Card) division (near Ampa Mall) when their family is well settled how could he is been offered to write exam for job at Railways.

                      Please consider this on high priority and take action against this false practice.

                      As im not aware where to raise complaint about this misuse of job offer given by government, Kindly share the mail id or person who this issue has to be taken forward. As his father has cheated ( collecting money in the name of chit and never returned and we got his sudden demise news) now his daughter earning 50k is not settling the debts of her father. Hoping the best action will be taken against this person who is writing his exam ( Tuesday)

                      PLEASE TAKE ACTION ON THIS FRAUD KINDLY HELP US
                      Indian Railways customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        mahadeva mohan babu
                        Jun 17, 2020
                        Report
                        Copy

                        Address: Guwhathi, Assam

                        I am staying at Shillong, i am sorry to inform you that regarding railway parcel delivery, i have been booked house hold 3 boxes from Secundrabad to Guwhathi on dated 11.03.2020 and my friend Vijaya Kumar booked scooter from Vishakapatnem to Guwhathi on dated 29.02.2020.
                        Due to covd 19/ lock down we are unable collected the parcels and collected the parcels on dated 15.06.2020 with fine charges Rs.9851 Recipt no:639995. And also damaged few thefted from the parcels.Kindly take nessary action as early as possible.
                        Indian Railways customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          shivammehra444
                          Jun 12, 2020
                          Report
                          Copy

                          My brother send me a box of lychee and mango of 25 kg from muzaffarpur (Mfp) to jabalpur jn. (Jbp) on date 10/jun/2020. The train number is 09084. The parcel send by muzaffarpur station but did not receive on jablpur jn. Station.

                          Pwb no. - a 801209
                          Date of sending - 10/jun/2020
                          Mo. No.- [protected]

                          Railway staff of jabalpur not helping and also denied to accept for any respnsibilty

                          Please help me to find out my parcel
                          Indian Railways customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Siddharth YV
                            from Bengaluru, Karnataka
                            Jun 7, 2020
                            Report
                            Copy

                            Address: Kistamma Enclave, Alwal, Hyderabad

                            Near my home in hyderabad we have 2 railway gates within 500 mts both of them gets closed atleast 20 mins before the train crosses. And average taken by train to cross the railway gate is 10 min. Taking the total closure time to 30 mins which is too high and causes a big nuisance to public. Many a times people miss their buses etc. Due to this longer duration of closure. It is a manned railway gate and recently automated system was installed to close the gates.
                            Indian Railways customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              ShashiSharma5786
                              Jun 4, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Village and post office Udrana Bhadarwah J&K 1822211

                              Sir,
                              I had booked some tickets from udhampur to haridwar and back from rishikesh/haridwar via hemkunt express on 28.06.20 and 30.06.30 respectively through make my trip and yarra.com but due to covid 19 all trains were cancelled make my trip has refunded my booking amount but i have not received any refund from yatra.com please help me in getting refund.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Indian Railways customer support has been notified about the posted complaint.
                              Dear Shashi,

                              Greetings from Yatra.com!

                              We regret the inconvenience and delay in response. We would request you to kindly share us your Yatra booking number for us to check and assist you.

                              Regards
                              Yatra Care
                              Dear Shashi,

                              Greetings from Yatra.com!

                              We regret the inconvenience and delay in response. We would request you to kindly share with us your Yatra booking number for us to check and assist you.

                              Regards
                              Yatra Care
                              ShashiSharma5786's [Complaint's author] reply, Nov 5, 2020
                              Sir,
                              The issue still unresolved.
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mastera
                                May 27, 2020
                                Report
                                Copy

                                Address: Amit Kumar Vill Bahazadka Post Pilona Teh Mawana distt .Meerut U P 250401 7909107154 9404525160

                                I am an ex-serviceman retired from navy, i booked my bike from kanpur to meerut city on 12 mar 20 which had to be deliver on 20 march 20 at meerut city railway station.. But on 20 march there was janta curfew and since there has been lock down going on.. During this period we visited three times but office get closed.. Now today we again come to collect bike but now parcel office staff demanding parking or staying charge for bike around 2400rs... It is too much.. How we can make approach in lock down period.. Please resolve this issue or guidance for further action
                                Indian Railways customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  skdayal
                                  May 23, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Dwarka, New Delhi

                                  I have cancelled the train ticket pnr nos.[protected] and [protected] on
                                  20 mar 2020, but no electronic refund not yet received. I have so many complaints through customer care and ticket counter (Palam, new delhi) but no fruitful results achieved. You are requested to please refund the same at the earliest as we are facing financial hardship due to lockdown.
                                  Thanks
                                  (S k dayal)
                                  Mob no.[protected]/[protected]
                                  May 30, 2020
                                  Complaint marked as Resolved 
                                  My compliant ID Nos.2629220 and 2629214 but no response received yet. My name S K Dayal, email address is. [email protected] and mobile Nos.9971777327/8700823419
                                  Indian Railways customer support has been notified about the posted complaint.
                                  Jun 06, 2020
                                  Updated by skdayal
                                  NOT RESOLVED YET, ITS A FAKE STATUS AND BAD WEBSITE/NOT TRUSTED
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    skdayal
                                    May 23, 2020
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Dwarka, New Delhi

                                    I have cancelled the pnr nos.[protected] & [protected] tickets on 20 mar 2020, but no electronic refund received yet. I have contacted customer care and ticket counter but no fruitful results achieved. Please refund our money at the earliest as we are facing financial hardship due to lockdown.
                                    May 30, 2020
                                    Complaint marked as Resolved 
                                    My compliant ID Nos.2629220 and 2629214 but no response received yet. My name S K Dayal, email address is. [email protected] and mobile Nos.9971777327/8700823419
                                    Indian Railways customer support has been notified about the posted complaint.
                                    Not resolved yet, its a fake status and bad website/not trusted
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      V
                                      V V I P
                                      May 19, 2020
                                      Report
                                      Copy

                                      Address: Rail coach factory raebareli
                                      Website: [email protected]

                                      प्रिय महोदय / महोदया,
                                      मैं आपको उस डॉ। को साझा करना चाहूंगा। गरिमा सिंह वास्तव में अपने पेशे में अनप्रोफेशनल हैं, वह अपने मरीज से परामर्श के दौरान बहुत चिड़चिड़ी रहती हैं और अपने आवंटित मरीजों के लिए इंतजार कर रहे मरीजों पर अनावश्यक समय लेती हैं, हालांकि डॉ। गीता मैम वास्तव में मददगार हैं, वह बहुत दयालु हैं और उनकी अनुपस्थिति में तीसरी मंजिल के कर्मचारी वास्तव में अव्यवसायिक हैं, मेरी वाइफ की उम्र 32 वर्ष है लेकिन रिपोर्ट का प्रिंट 65 वर्ष है और एलएमपी की तारीख गलत है।
                                      Indian Railways customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Sayandeep Dasgupta
                                        May 16, 2020
                                        Report
                                        Copy

                                        This has reference to my transaction ID [protected] booking my ticket for train no-12262 HWH CSTM Duronto for the journey dated 20.03.2020 via IRCTC App.

                                        Due to the subsequent unfortunate outbreak of covid 19, the above said train was cancelled by the Railway authority themselves but even after two months I am yet to receive my refund.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit