Claimed

Indian Railways Complaints & Reviews

1.3
Last updated Apr 12, 2024
Complaints 6269
Resolved
1580
Unresolved
4689
Quick Links
Statistics
Share
Contacts

File a complaint to Indian Railways

Having problems with Indian Railways?

File a complaint and get it resolved by Indian Railways customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Indian Railways
Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
749
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website

Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways reviews & complaints page 36

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Ear sir,

I, karunakar, make a humble submission that i booked a parcel from secunderabad to agra cant railway station on march 19, 2020, pwb no. [protected]. Only 10 out of 12 boxes arrived at agra cant. And two boxes are missing.
Therefore, i request you to trace the balance 2 boxes and do the needful at the earliest to deliver the goods to me.

Yours faithfully,

Arun k...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I booked 2 tickets (1. Train number :16228; pnr no: [protected] and train num: 16592; pnr num: [protected]). But due to corona virus, lockdown has been announced by our honorable pm on 24th march. I wasn't aware of automatic cancellation of ticket and credit to account. Hence i cancelled my 2 tickets on the same day when pm announced lockdown. I recieved only 50rs each for my tickets.

Kindly refund my full amount as cancellation...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Northern Railway, NDCR Building, State Entry Road, New Delhi

During august 2019, most of maharashtra mostly sangli & near by places were flooded. My father with my mother & grandmother were stuck in the flood but were safe because they were in jath (Miraj) which was not flooded at all but all neighbouring places were flooded. I could hardly contact my dad because mobile network were unpredictable. My father got concerned. So, he booked ticket in premium tatkal costing 8329₹ which is too much for...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The 12101/10102 jnaneswari super deluxe express, 20821/20822 pune satrangachi humsaafar. Sir i request you to please stop these trains at nashik road so thath passenger can travel through it. All the trains from nashik going towards these routes are running with pqwl also full. So i request you to stop these 2 trains. Also railway will get a better revenue as nashik comes under top 100 booking station of india....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Vivekananda Shikshan Sansthan,Rajiya,Kheti,Jhunjhunu,Rajasthan, Jhunjhunu, Rajasthan

I have booked one onward journey wait listed (Wl23) e reservation ticket on 20.02.2020 for commuting journey on 19.03.2020 vide pnr -[protected] from loharu (Lhu) to dhanbad (Dhn) by 12372 dn. Jaisalmer howrah sf express.
Again on22.02.2020 i booked return journey wait listed (Wl 11) e - reservation tickets from dhn to lhu by 12371 up for return journey on 30.03.2020, vide pnr -[protected].
Having seen the attrocity of corona...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Saket nagar, Bhopal, Madhya Pradesh, 462026

I have booked my activa 125 from bhopal jn on 17 march 2020 to pune jn. My ppr is [protected], i have not yet received any message regarding boarding of my parcel yet.
Where is my parcel?
Later i am not going to pay any extra charge for railway's negligence.
It seems like it has become habit of indian railway parcel service to delay the parcel, each and every time i face thia problem.
And then you charge such a...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ronit Shome
from Lala, Assam
Report
Copy

parcel delivery

Address:Jalpaiguri, West Bengal

A consignment was booked from tatanagar to alipurduar junction, the prr no. Being[protected], on 18th january' 2020. As per the official railway parcel website, the consignment reached howrah on 19th january' 2020 and was further loaded in 15959- kamrup express on 21st january' 2020. No further status has been updated on the website regarding the consignment henceforth. I had submitted a copy of the receipt at the alipurduar junction parcel...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
I am travelling in daulatpur chowk intercity express 19717, s1. I'm a regular traveler, if some critical situation may happen this is how you treat people?
Please shift people without or unreserved tickets to general or at least remove them from our seats which i bought. Everytime people who don't have any tickets rushed into reserved compartment if we told them to vacant our seat, they replied with a reason that they get off from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dfryutru
Report
Copy

txr

Address:gudivada new parcle shed., Krishna, Andhra Pradesh, 522508

Respected sir,
Gudivada station is daily suffers troubles. Because of here number of trains like normal rake or goods rake stop and facing maintenance troubles like brake bind or wheel smoke. And also cleaning and water filling troubles. Goods fright also facing grate troubles like brake fail spring broken smoke or fire troubles. So we are requesting please provide txr c&w point here. Thanking you sir....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Me and my 4 friends are traveling in garib rath train (12739) from Visakhapatnam to Secunderabad on 15th of March.
Upon asking for beddings, service man told me that blankets are unavailable as they are dirty.
This is least expected from IRCTC. The whole country rely on IRCTC and it's facilities.
I humbly request you to take action against it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Tambaram Railway Station, Kanchipuram, Tamil Nadu, 600045

The manglore express (Chennai to manglore) train unreserved coach positions doesn't announce properly in tambaram station. Passengers are suffered on 14th march 2020. The voice announcement is very very worst. Passengers are unhappy from that voice announcement. Voice announced 2 ur coaches in back side and 1ur coach in engine side. But, only one ur coach was in back side. & 2 ur were in engine side. We suffered a lot because of this....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kirticvyas
from Powai, Maharashtra
Jul 19, 2021
This thread was updated on Jul 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket refund ref:c/rfc/adi/01/19

Address:B/12 avanti flat,dafnala road, shahibaug,, 380004

Above ref, 19/10/2017. Ticket no:01466590 refund order bank of india dt:17/10/2017 mid:[protected] batchno:000786 application identifine:a[protected] of r. S/1140/ not credit in my account. Please give me utr no, date of process, credited a/c, fci code, benificatiol name. I have all ready complain to assi comm manager ahmedabad, they have forward to you....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pâncâz Kumar
Report
Copy

two wheeler bike

Address:Road no 5, Devi nagar, Rk puram, secunderabad, 500056

I have lost my super slender bike which is parceled from secunderabad railway station to howarh station through east coast train on 5 mar 20. It should be delivered on 7 mar 20
But i didnt find my bike
My booking id is. PRR NO[protected]
Name= dhanraj thakur
Booking ser-996512
Veh no - BR 9D 3274
Please look after my matter....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohini Chaubey
Report
Copy

tc misbehaviour

Myself mohini, i am a student of pune university. I went to drop my friend on to pune station, wherein while i was near the entrance, unware of the counter we enquire for platform ticket counter from the same tc, she despite of telling me started asking for money and bribe of some 200 rupees. I told her i want to take ticket and i was unware of counter and as train was late we were enquiring. Despite that the fact was my friend was having...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
S. Jayaraman
from Chennai, Tamil Nadu
Report
Copy

non-allotment of lower berths to senior citizen

Address:Chennai, Tamil Nadu

I have booked 4 tickets in train no.12769 for our journey on[protected]Sunday) from secunderabad to chennai in 3a. All the 4 persons are senior citizens. Our age are 73, 69, 67 & 64. (3 male and 2 female).in the above four persons, 3 persons are patients. Our pnr no.[protected]. Berths allotted in b4 coach. Kindly arrange to change our berths as lower berths. Thank you in advance....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:243122

Sir, 11 parcel booked from bareilly to new cooch behar but till date 10 parcel received 01 parcel not received also railway charged damarage charges as it is wrong because full material till date full material not received. So sir it my request as soon as possible provide the parcel detail given belaw.

Luggage /ticket no 484714
Bareilly to new cooch behar
Dated[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kewal sing bains
Report
Copy

by mistake sent wrong train

Address:Nangal punjab, Rupnagar, Punjab, 140124

Date 6/3/2020 i sit by mistake wrong trian but take tickets 03326113 come td madam and check tickets he will fine 270/-she no listin me and take this rupee's this is very shamfull... I see me as criminal.. She no way of talk gd. He will funded i want compalit agst him because i take tickets but she findme. I want to know it's right way to find i agst this go......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Parcel not received
R/s, i'm dilip singh rajput, i have booked two wheeler on 21/02/2020, via kamayni express 11071, from ltt to damoh, pnr no [protected], i have travelled along with parcel on same train but didn't received my vehicle till date and not received any communication from railway. Please do the needful as soon as possible.

Mail i’d [protected]@gmail.com...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Ujjal Kumar Sarkar
Aug 7, 2022
This thread was updated on Aug 7, 2022
Report
Copy

atvm balance refund

Address:AMULYAKANAN PH-2, 712203

I have been using eastern railway atvm smart card for suburban train ticket booking for a long period. My smart card no is er0081972. Unfortunately my card expiration date was 02/02/2020 with remaining balance of rs 130. I request the booking counter personal to recharge the card on 02/03/2020. He said "at first your card will be blocked. And then the balance will be transferred to a new card you will be provided" and blocked the card saying...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
T
ThubeDhananjay
Report
Copy

water bottle price and brand

Today i am traveling from pune to thane by train no 22106. Pnr no. [protected]. I could not get rail nil water bottle during my journey till now. Sellers are selling local water bottles costing rs. 20. Don't we have any right to get good food, water at affordable rates. We are ready to pay money as per mrp to right brand. When can this stop. We want immediate resolution....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy