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Indian Railways Complaints & Reviews

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Last updated Apr 12, 2024
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Indian Railways reviews & complaints page 35

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M
Mahesh950378
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My parcel status

Respected sir,
This is with reference to parcel booking number a-2140690, booked on 12 july 2020 from pune to visakhapatnam has not yet received by me till date i. E 20 july 2020.
I request you to please give me an update about my parcel and hand it over to me as early as possible

Thank you...
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V
Vijaidental
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parcel not delivered till date

Address:Siddharth Nagar, Lonavla, Maharashtra 410401

We booked one parcels in railway, but not reached the destination. So, we kindly request you to look into this matter on an urgent basis and confirm us where exactly the parcels are put on hold and for what purpose it doesn’t reach the destination till date. If it already reached means, parcels not found in the exact station to which place we booked.
Dr. Ritesh khandelwal, lonavala – parcel booked from chennai central to lonavala...
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N
nikhil infotechsolutions
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Refund payment not received

Dear sir/madam,

We had cancelled the train tickets and not received the amount back.
The payment was done through credit card.

Till now regularly we are visited reservation counter (Secunderabad), they are not giving proper answer about this.
They are saying you will receive and we don't have details of this that's it.

Pnr numbers[protected],[protected]

Please...
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R
Raaz Singhania26
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my bike didn't offload at gwalior station

Address:Gwalior

I booked my bike and mattress from pune to gwalior station, but they offloaded only mattress.
And now they have no idea where is my bike.
I waited for the same train to return, but bike was not in that.

Please provide me the updated status where it is.
Bike is mh14hc2516, yamaha fz 25
It was loaded in goa express.

Please contact me on.
[protected]...
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Charging switches are not working in b4 compartment...
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L
Leena Balaji
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Loco Works Railway Chennai

Hi Sir/ Mam,

This is regarding the job offer / exam given to P Naveen Kumar ( son of Late . P Jaya Kumar who was working at LOCO Works Near Ayanavarm passed away recently due to heart attack in Feb 2020 residing at Balamurugan St Chennai 39), His son is working in a pvt ltd company at Nungambakkam and his Sister is working at HDFC (credit Card) division (near Ampa Mall) when their family is well settled how could he is been...
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Address:Guwhathi, Assam

I am staying at Shillong, i am sorry to inform you that regarding railway parcel delivery, i have been booked house hold 3 boxes from Secundrabad to Guwhathi on dated 11.03.2020 and my friend Vijaya Kumar booked scooter from Vishakapatnem to Guwhathi on dated 29.02.2020.
Due to covd 19/ lock down we are unable collected the parcels and collected the parcels on dated 15.06.2020 with fine charges Rs.9851 Recipt no:639995. And also damaged...
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My brother send me a box of lychee and mango of 25 kg from muzaffarpur (Mfp) to jabalpur jn. (Jbp) on date 10/jun/2020. The train number is 09084. The parcel send by muzaffarpur station but did not receive on jablpur jn. Station.

Pwb no. - a 801209
Date of sending - 10/jun/2020
Mo. No.- [protected]

Railway staff of jabalpur not helping and also denied to accept for any respnsibilty

Please...
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S
Siddharth YV
from Bengaluru, Karnataka
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Higher closure periods of railway gates

Address:Kistamma Enclave, Alwal, Hyderabad

Near my home in hyderabad we have 2 railway gates within 500 mts both of them gets closed atleast 20 mins before the train crosses. And average taken by train to cross the railway gate is 10 min. Taking the total closure time to 30 mins which is too high and causes a big nuisance to public. Many a times people miss their buses etc. Due to this longer duration of closure. It is a manned railway gate and recently automated system was installed...
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S
ShashiSharma5786
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not made yet by Yatra.com

Address:Village and post office Udrana Bhadarwah J&K 1822211

Sir,
I had booked some tickets from udhampur to haridwar and back from rishikesh/haridwar via hemkunt express on 28.06.20 and 30.06.30 respectively through make my trip and yarra.com but due to covid 19 all trains were cancelled make my trip has refunded my booking amount but i have not received any refund from yatra.com please help me in getting refund....
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M
Mastera
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Parcel during lockdown period

Address:Amit Kumar Vill Bahazadka Post Pilona Teh Mawana distt .Meerut U P 250401 7909107154 9404525160

I am an ex-serviceman retired from navy, i booked my bike from kanpur to meerut city on 12 mar 20 which had to be deliver on 20 march 20 at meerut city railway station.. But on 20 march there was janta curfew and since there has been lock down going on.. During this period we visited three times but office get closed.. Now today we again come to collect bike but now parcel office staff demanding parking or staying charge for bike around 2400rs......
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S
skdayal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electronic refund train ticket pnr no.2537066594 and 8130549840

Address:Dwarka, New Delhi

I have cancelled the train ticket pnr nos.[protected] and [protected] on
20 mar 2020, but no electronic refund not yet received. I have so many complaints through customer care and ticket counter (Palam, new delhi) but no fruitful results achieved. You are requested to please refund the same at the earliest as we are facing financial hardship due to lockdown.
Thanks
(S k dayal)
Mob no.[protected]/[protected]...
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S
skdayal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

electronic refund of train ticket pnr nos.2537066594 & 8130549840

Address:Dwarka, New Delhi

I have cancelled the pnr nos.[protected] & [protected] tickets on 20 mar 2020, but no electronic refund received yet. I have contacted customer care and ticket counter but no fruitful results achieved. Please refund our money at the earliest as we are facing financial hardship due to lockdown....
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V
V V I P
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Wrong review report

Address:Rail coach factory raebareli
Website:[email protected]

प्रिय महोदय / महोदया,
मैं आपको उस डॉ। को साझा करना चाहूंगा। गरिमा सिंह वास्तव में अपने पेशे में अनप्रोफेशनल हैं, वह अपने मरीज से परामर्श के दौरान बहुत चिड़चिड़ी रहती हैं...
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S
Sayandeep Dasgupta
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Refund of my ticket not made

This has reference to my transaction ID [protected] booking my ticket for train no-12262 HWH CSTM Duronto for the journey dated 20.03.2020 via IRCTC App.

Due to the subsequent unfortunate outbreak of covid 19, the above said train was cancelled by the Railway authority themselves but even after two months I am yet to receive my refund....
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M
MAHI INDIA
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railway minister

Address:Sangam Nagar police chowki sp road bhartiya kamla nagar axis atm wadala east

Dear sir
My railway track booking cencel automatic
No refund my amount account
Please sir help me sir 🙏
Sir maney porbolm please sir refund amount
PNR [protected] ticket cancelled, Amt 8, 805 will be refunded in your a/c with in 3-4 days. Please check your account/instrument from which this tkt was booked....
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D
Devika Anandan
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garbage dump

Address:Kishan ganj railway colony 44 block

This is complaint regarding the garbage dump in our railway colony kishan ganj from past 7 years it's like that only no one is cleaning even I have complained so many times in PWD office as well no action is taken the opposite residents throw there garbage in railway colony and locals are burning the garbage it's really unbearable...
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V
Vempati Sasi Kanth
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

irctc ticket booking refunds

Address:Hyderabad

I have booked IRCTC ticket booked on April 10, April 15 and April 16 2020. But due to Cavid-19 lockdown, all public transport cancelled. My refund amount cleared from IRCTC.but still didn't receive refund amount.

Ticket details attached here for your reference.

Kindly do needful as soon....
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M
mannu2612
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no refund on class downgrade

I had a booking with pnr [protected] for which my 1st ac class was lowered to 2nd ac and i had to travel in 2nd ac. I asked the tte for travel certificate class downgrade and he told me that certificate is not required and your balance money will be credited automatically as it was an e-ticket. I tried to contact irctc but they redirected me to [protected]@claims. Indianrail.gov.in. However, it's been more than a month and i still have not got...
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Sir,
I have cancelled my railway tickets on 05 April 2020 and irctc showing the status cancelled and refunded. But the refunded money is not credited in my account by which i have payed.
Here i am mentioning the transaction ids and refund ids respectively.
Transaction ID -[protected]
Refund id -[protected]...
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