Indian Railways Complaints & Reviews

I was travelling in Himachal express(04553), PNR- [protected].I had the ticket in 1st class.
I had to catch train from Badli station and there was no attendant or T.T available to open the door. I had to go through sleeper class for whole 1 station. This had happened several times before too. Please take strict action against this.

Please, Start MST facility for daily Pessangers, we are tired of taking daily ticket. A lot of time is wasted in getting daily tickets and there is also the fear of missing the train. Indian railway is charging express train fare instead of local EMU fare. Before lockdown minimum fare was 10 Rs, Now this is increased by 200% and now minimum fare is 30 Rs. Daily pessangers can't afford Extra fare, so it is our humble request to restart MST facility for daily pessangers.

This is to bring to the notice of concerned authorities that trains running between Secunderabad-lingampally lane are creating lot of noise pollution. This is a busy lane with MMTS, goods and passenger trains running almost throughout the day. With so many trains passing near by, honking so loudly and for long duration is causing great disturbance. Old people at home are getting affected a lot. With work from homes and online classes going on now a days, this unnecessary sound pollution is creating lot of problem

Request the authorities to take action on this and save the piece of mind of the public staying around the railway tracks

Hi,

Caoch no-D2
Seat no -59
Train no -04015

Charging point is not working. We are facing problem to charge mobile.
So, kind request to you to solve the problem.

Date of the incident - Daily - I'm writing this on 2-Aug-2021. I'm noticing this for almost 2 months very closely.
My Name - Saravanakumar Ramu

This complaint is regarding the heavily blowing of horns by the passing trains on the Bangalore - Salem rail route. The point of concern is from Byappanahalli BYPL station to CARMELARAM (CRLM) stretch.

The exact location is in Bangalore, Pai Layout on one side and Nagavarapalya CV Raman Nagar on the other side, close to the Sai Mitra Apts to DRDO, CV Raman Nagar stretch.

At the above mentioned stretch, 99% of the times, whenever the trains pass by this area, there is always a heavy noise because of trains blowing up of the horns with a loud noise. It is a single line track and I don't see any traffic jams. In the recent past, this has created a mess at everyone's house, the kids just get scared, the elders cannot take proper rest, cannot sleep well, I cannot concentrate with my work, my wife cannot have peace of mind. During this pandemic times, everyone is working from home so officially also we are getting affected with this kind of loud noise by the trains.

I fail to understand why there is a need to blow horn at this location. If there is a specific need, then I request Indian (South) Railways to provide some explanation so that I could understand. Because if there is a genuine reason for safety of the rail passengers which is the most important thing, then its okay to blow horn and we shall live with that. If not, then I request the concerned authorities to kindly look into this bit seriously and help the citizens of this area to sleep peacefully, study calmly, work attentively and no need to get scared all of a sudden by the loud noise.

If there is a possibility not to blow horns with heavy / loud noise, I request the concerned authorities, the loco pilots, stop or reduce the horn sound at the earliest.

Thanks for your understanding.

Regards,
Saravanakumar Ramu

Please provide my seat

On the train UDYAN express (01302) water is leaking in the A2 coach toilet (near to seat no. 49) which started from SBC to CSMT on 30/07/2021

RB IV Railway Officers Colony Kalyan
there are 4-5 dogs...
They sit right from terrace to in front of door...
Also a fatal incidence has been avoided where one of this dog was about to bite 18 months baby who was well inside house.

Sir,

My self Ramesh Singh, I parceled my scooty honda activa, 04 x pvc bundle and 01 x washing machine from Jodhpur Junction on 23/07/2021 to Kashipur (KPV). But I didn’t received any of my belongings. When I talk to Jodhpur parcel office staff they said we sent your luggage (Scooty honda activa, 04 x pvc bundle and 01 x washing machine ) on 24/07/2021 in Ranikhet spl Train No 05013, but when I talk to kashipur (KPV) Parcel office staff, they deny that didn’t received the same details luggage. Please resolve my issue as soon as possible.

Contact No [protected]

Receipt no. - B958722

Cleanliness is zero in 2S catogary coach
Highly unhygienic toilet and it's very bad and shame thing for public health

At NANGLOI, NEW DELHI, NORTHERN RAILWAY STATION i went to recieve my mother and while coming out of railway station, the ticket checker lady asked for train tickets and my mother showed her tickets. And then she asked for my platform ticket.
There were no rule of platform tickets on a small railway station like ours before that. And if they are starting to make platform tickers mandatory on these small railway stations, they must at least inform traveller's by putting a board or write on station walls so that everyone becomes aware of new rules.

Me and my mother told the lady that we didn't knew about this new rule and hence we requested her to let us go and we will surely follow rules next time. But her behaviour towards me and my mother was really harsh, she threatened to put us behind bars for not paying fine. We paid the fine but she still behaved very harshly with my mother who is about 20 years older than her. She atleast respect senior citizens.

There are two platforms on NANGLOI RAILWAY STATION, everyone can roam freely and can walk freely on platform no. 2. People from nearby colonies just walk on platform and no one cares BUT there is a rule of platform ticket for platform no. 1 ONLY which is on my side.

These officers dont know how to respect someone, if they want to charge with fine someone, atleast speak politely with them first. Threatening older person like my mother and me to put behind bars is not the way of treating people. Such people doesn't deserve to be government officers.
Their harsh behaviour must not be tolerated. Authorities like these are responsive for drowning image of government servants.
Kindly look into the matter.
Thanks.

Train no-07210 seshadri
Coach so, 23, 24

Consumption of alcohol and making noise

Pracel not yet loaded
I am chotu singh, 6 item booked from Jamnagar to Alwar having PRR no. [protected]
On 15th July 2021 04:30Pm at Jamnagar parcel office
But even after 24 hours of booking my parcel not even received at Alwar office. The reason of such delay is unknown.
Please help me to get my luggage as per following details.
1) 2 drums
2) washing machine
3) cooler
4) steel box.
5) steel plate
Please help me
Mobile- [protected]

Dear Sir,
I carried a small 32" LCD TV(94cm x 20cm x57.5cm) from Kovilpatti to Bangalore South Station in Train number 06235 dated 12 JULY 2021 . whether it requires any booking for carrying such a small TV of 12.4 Kg? Railway charged 765 Rs as fine for the same([protected] BA 527141 i believe it is my legal right to carry a small tv with me.

Dear Sir,
I carried a small 32" LCD TV(94cm x 20cm x57.5cm) from Kovilpatti to BANGALORE South Station in Train number 16308 dated 12 JULY 2021 . whether it requires any booking for carrying such a small TV of 12.4 Kg? Railway charged 765 Rs as fine for the same([protected] BA 527141 i believe it is my legal right to carry a small tv with me.

Sir
I had booked two carton boxes from Kozhikode Railway Station on Fri, 9th July, 2021 in Mangla Lakshdeep Express to Nasik Road Railway Station in Maharashtra. The two cardboard cartons each of 40 kg were supposed to be delivered to me the next day that is 10 July or 11 July. However till this date the parcel authorities have not been able to trace the whereabouts of the parcel booked through Indian Railways.
Sir, the two Carton boxes contain some of class 10 books and notebooks being referred by my daughter who at present is studying in class 10 in Kopergaon, Maharashtra.
Sir the delay in tracing the booked parcel will create a distress and disturbance in my daughter s mind as those parcel contain her class 10 study materials required for her forthcoming exams.
Sir I request you to aid me to trace my parcel so that my daughter can refer the study materials needed at this hour of preparation.
The details of the receipt is as follows:
Receipt No. 668380 From: Kozhikode to Nasik Road. Train no. 02617
Date of Booking: 9thJuly, 2021

Booking id:
Refund date: 05 July 2018
Refund amount: 660
Account type: Saving
Acquired reference number (Arn):[protected]
Refund Amount :- 660

Acquired reference number (Arn):[protected]
Refund Amount :- 660

My Contact Number :- [protected]

I have been cancelled a ticket with PNR no [protected] but refund not received after 15 days of cancellation of ticket

While journey Kamakhya to Yesvantpura on 7 July 2021 by train no. 02552 at coach no. H1 seat No. A1, 2, 3, 4 continuously heavy water leakage from roof however the same could not be repaired from available technicians in train due to this we faced lot of problems in our whole journey

Dear Sir,

My brother(Dinesh C.Borkar, Age 44) travelled from Yashwantpur Junction(YPR) to Dharwad (DWR) by Belgaum Express train on 1st of July 2021 which reached next day 2nd July 2021 to Dharwad(DWR) at around 4.40 Am. (train NO.06549/SBC BGM EXP). Once he got down from the train at DWR station and was walking on the platform to catch the sky walk bridge. While he was walking on the platform he slipped and fell in to a open chamber which was not protected or covered by the concerned railway authorities. Because of this his left leg shin bones fractured badly and has to under went surgery. This has not only led to the financial expenditure and has also caused mental trauma to our family members.

I urge the concern authorities to take up this matter with the concerned defaulters and arrange to compensate the medical expenses which we are incurring. I firmly believe the justice will be provided to my brother.

Thankyou,
Praveen C. Borkar
[protected]