Indian Railways Complaints & Reviews

I have booked my scooty on 25/02/20 as luggage from jodhpur to allahabad in jodhpur hawrah express (12308) but it was delayed by the railway and reached allahabad on 28/02/20 but on arrival the parcel carriage of train was overloaded and the workers did'nt help to unload the scooty so due to that it went to hawrah and it was told to me it will come back on 1/03/20 by same train no. 12307 in return but when i went it was not there and its still lying in hawrah station (West bengal) the parcel id is:0240296 and i have also attached the bill and also the pic of the status of scooty that is sure shot damaged.

Please help me retrive the scooty and prompt the hawrah railway authority to load the scooty in the train asap.

Till now i have gone station 7-8 times and spent at least 3-4 hours daily pls help me get my scooty as i am a mtech student and dont have much time to go to station daily and enquire and even the staff are not helping they are just lazy.

Please help me by telling the hawrah station people to load the scooty and prompt me so that i could unload it as the allahabad station people are too lazy to work.

Yours

Jayesh choudhary
Mobile:[protected]

I want to talk about this situation... I went to jhansi from hazrat nizamuddin delhi... Last night 8:10 train time and name 12448 upsk express... My reservation was from sleeper class and yesterday firstly i talk about this waitnig list ticket to tc of delhi in train... Who said me you will sit any seat which is vacant ok... And after that travelling i checked in jhansi junction... Platform no 1 once tc which name is ajay said me your ticket is not confirm give me 500 rupees 200 rupees after half an hour i did not gave any rupees... I inly want what is this behaviour of tc... What is this behaviour of railway staff... Railway thief and tc is similar... Pls action on this [protected] this is my phone no

Drm sir,
Howrah

Sub - parcel missing (House hold)

R/sir,

I ritika mukherjee had booked my luggage (2 package) dated 12.02.2020 from howrah to ludhiana (Parcel no. [protected]), but till now i have not received my parcel.

The parcel had moved from howrah on 12th feb 2020 by train no-13005-amritsar exp.

I have inquired at ludhiana parcel office several times but the parcel officer is not able to track and not taking any responsibility.

I am attaching the receipt copy herewith please open this attachment & understand my problem.

Kindly look in to this matter & do the needful to enable me to get luggage at the earliest and without any further delay. I would be very much thankful for your kind co-operation

Thanking you.

Your faithfully

Ritika mukherjee
Mob no. : [protected], [protected]

My pnr no: [protected] a ticket requested for train number 12102 from hwh to ltt for 11th march 2020. I requested in the online form to provide me only lower berth because i a senior citizen with spondylitis and my wife having knee pain. But shocking to see that after payment berth alloted to upper and middle even though there were 97 seats vacant. Please help me and re-allocate berths

Sir i have booked a motorcycle from njp railway station to guwahati railway station on 26 feb 20 and the pwb number is 935195.

When i asked in the ghy railway station about the parcel, they told me that they did not received.

But i confirmed from njp that they had sent
The motorcycle on 26 feb 20 in the train no 55725 & the vpy no is sc -11826

The manager
Drm ratlam and delhi (Parcel department)
India.

Dear sir,

Ref.:consignment no. Ppr [protected] dated 20-02-20 from vapi to hw
Sub.:missing consignment

Sir, i have booked parcel (79 packages) from vapi to hw on[protected] which got loaded in the train on same date 20.12.2020 from vapi but still not reached haridwar till now.
So kindly look into the matter and trace out the material as soon as possible.
And correspondence me on the futher e-mail address:pragati. [protected]@yahoo.com

Date of incident 23/01/2020
[protected]/[protected]
The tickets taken by us and we were boarding from rajkot the trains starts from rajkot whereas the train was cancelled and didnot start from rajkot (We received message before four hours) of train starting from ahmadabad which was not possible to go the ahmadabad as the road distance is more and we had one super senior citizen passenger and the ticket costed us rs.5387.36 + rs. 35.4=5422.76
Further on cancellation of train how much problems we have sufferred to return from rajkot to mumbai
And due to illhealth we could not file tdr
I request the rail department to see the matter no fault o[censored]s we suffered and also the refund is not given.
We complained to rail madad and recieved the message that the refund could have been availed by tdr (Which was not possible by us)

We travelled from Chennai to Hyderabad on 23rd by Train No. 12603 in II tier A/C. My PNR no. is [protected]. The bed sheets are very dirty and not washed. The pillow without cover photos are attached. The pillows are completely with fungus and it is being given. The attender says he is contract employee and the contractor and he can only give what is available.

Day by day linen are going very bad and no audit by officials since contractor and officials are not bothered.

According to above subject, i have to state that, who had given the suggestion for constructing the general ticket counter in patna junction at 1st floor (With only stairs). Question from me to him/her that how an old aged people, ladies and handicapped person reason there? Is there any temporary facility for them? With this the nearest private ticket counter have more rush than the patna's railway ticket counter. Means the railway want to put the passengers in trouble. Why don't a single counter for these one in ground floor. Yesterday i had faced this problem that i am not handicapped nor an old person. While seeing crowd in men ticket counter i had called my wife to take ticket from lady ticket counter. She had also stated the same statement that i had stated, instead most of the person there whom taking ticket were also putting the same issues.

The question is from railway, that while seeing all types of passengers is it good decision from railway that putting ticket counter in patna junction at 1st storey?

Dear sir, today i was travelling from vadodara to mumbai in suryanagri express 12479 dated 24.02.2020. I was surprised when i saw tt is alloting seat to the passangers against general tickets in sleeper class by charging 100 rs each. This is know to special ticket checker too. This was happened after surat railway station. I was again surprised when the special ticket checker asked panelty charges to the passanger who was not part during seat allotment by tt. When passanger have reported that issue infront of special ticket checker, he was argue with the passenger and told him "total 40 passengers who got the seat by paying 100 rs why we're not asked for the seat at that time". The passenger has requsted him not to charge panelty and charge same which you have charged from others as "seat is available". But, special ticket checker not ready to hear passenger request and he filled out the panelty charged of rs 360/- for showoff as the passenger has pointed out about their corruption. This is totally shamfull as still there is a corruption in railway. I request you to suspend these people who are charging panelty for 5-10 nos slips for showoff to the government but actually they are keeping their pockets full. Special ticket checkers are also set with tt.

I urge to the railway incharge to take strict action on these corrupted government servent.

Kindly note that i am trying since past many yeasrs for tatkal reservation on irctc web site but till date i could not able to take reservation due to so many information asked during the reservation like put mail id put mobile number, searching time high, put capcha etc, and finally when reservation process done we receive message like your payment is pending even i have put all information correctly. I suppose that it is not for common public only authorized agent can do it. Our indian government do not work on fact only doing formalities. You are requested to improve and work in favor for general public.

Dear sir,

Kaveri express train#16022, coach#14. Unreserved passengers got in from bangalore and currently feeling inconvenience to all the reserved passengers.
Travel date : 22/02/20

Send railway officials to clear the unreserved passengers as soon as possible. There is not a space to walk to the nearest restrooms

Kindly take necessary actions

Sir i am malay kumar nayak going to delhi from tata nagar by train no 18101.in s10. But from early morning no water in tank so we unable to fresh.
We facing so many problems.in tiffin, lunch, and toilet bath.
Every problem we facing no watrer in this bogi. From early morning from this s10 bogi we all facing trouble. After complaint to rail staff it not solve.
Is this indian rail service?

We stay in a society called prestige shantiniketan in whitefield bangalore..
Initially when we bought this property the railway line behind was just for the goods. Now this line has been converted to passenger line.
Since then we are facing a lot of honking noise by the trains that pass by.
Some of them honk continuously for 20-30 min. Which is causing various health hazards.
Request the railways to please look...

सर मुझे आपकी मदद चाहिए में मुंबई दादर से पुणे सफर कर रहा था मेरी कैब मिस होने के कारण मैं ट्रेन से आया मुझे स्लीपर कोच से टिकट नही मिला वेटिंग था ऊस कारण मैंने जनरल टिकट निकाला ओ डब्बा फूल था ऊस कारण में स्लीपर कोच मैं खडा होकर आया लेकिन टीसी ने मुझे बहोत गलत बात किया और मुझे पुलिस स्टेशन लेजाकर ९० मेरा टिकट था और ३३० एक्स्ट्रा ले लिया सर ये सही है या गलत मुझे मदत चाहिए

Hii sir i'm from hajipur a city from bihar and i want to request to indian railway and east central railway hajipur zone to the 7 trains are not stopping at hajipur junction so please make the stoppage at hajipur junction for passanges happiness and profit of railways hajipur peoples was deemand for these 7 trains halt at hajipur junction please help me

I have boarded the train no. 12684 seat no. 24 coach b 3 from k r puram to ernakulam today on 18th february 2020. Bed roll supplied was very very dirty, used, and torne. There was no packing and found on seat loose kept prior to start of train. Towel was not given. Supplied only after request to me only. On request to attendant he flatly told whatever we got we have given.
May i hope for quick response.
Kamal dugar
Mob. [protected]

I have a complaint against lumding sub division vikash kumar singh (Tte)' senior officer who ignored to be named,
As i was traveling on dated[protected] from diphu to hojai via lumding jn. On train no.15909 avadh assam express with general ticket at sleeper class because i was helpless because no reservation at the moment so was compelled to travel at sleeper class due to overload of general class which i was unable to enter, so i do prefer for the sleeper class which i took the vacant seat without making any disturbance to reserved passengers.
I was charged with amount rs.80/- & 250/-, i need a positive feedback on this.
Cc railway minister, pmo.
Regards
Mithu das

The madurai junction west gate entry renovation is incomplete with half demolished old stair cade, left out debris, dark and isolated entry area and staircase/escalator entrance, almost no light, dark and un-laid approach roads under the flyover with large bushes and encroachments with black spots facilitating anti social elements' illegal activities (Even murder happened) under the flyover approach road. The total area is filled with litter and encroachements

I homi jamshedji dhundadina had booked 04 pieces of house hold kit from pune to brc vide pwb no. A 2087874 dated 11.02.2020 and all the 04 parcels where loaded in front slr of train no.22943 pune indore express.

On taking delivery at brc on 12.02.2020 at about 11.06hrs i was informed that brc has received only 03 pieces.

On constant casing and inquiring on 13.02.2020 at about 17.35hrs by pracel supervisor at brc it was confirmed by surat parcel staff that luggage i. E. 01 piece of pwb no. A2087874 was deliberately unloaded at surat to to rivally between surat and brc parcel office staff.

Surat parcel staff is not re-booking the traced parcel to brc