IndiaRush / Arnit Retail Complaints & Reviews

I have been fighting for the refund of a saree (#1016) that was returned last August!
When I tried to return #1016 IndiaRush's computer was not allowing me to process the return on line. When I phoned I was told to send an email saying I am returning the item. So I emailed IndiaRush and returned the item along with another saree that was going to the same company -Tiana Creation. They are acknowledging the receipt of one of the sarees...

Trying to contact the customer care through phone and email however no response. Want to return a product. Even emails sent are not responded to.
request process for return. i am trying to reach the phone number for past 3 days. either it is engaged or when it rings no one answers. Even after writing email to and sending contact details they have not contacted me. request contact me as early as possible as they have a return policy...

Hi,

I just want to buy Polyester & Spandex Grey Floral Print Leggings - 7968 and i want to know the available sizes. So i called Customer care.
But they are not responding properly with my knowledge they disconnected the call. I never expected this kind of response from your side. Very worst...!
Finally, I hope you will consider this complaint and take the necessary action .
Thanks for your worst...

I want to file a complain against indiarush,

its a fraud company,

i want to sue them under false representation, cheating, fraud
the worst product, absoultely different from what i saw

i have been trying the customer care of india rush since so long, its always busy.
they are purposely doing so that i am not able to get my refund and the time elapses so they shall have an excuse...

I have ordered a saree from indiarush of order id[protected]. But the material is very bad and the colour too is not matching with the colour they showed in their site. So i requested for return. They neither recieve any calls nor they give any reply to my mails. Yesterday i recieved a message that courier ecom express will pick up the item. But neither they came nor did they called me. At night i recieved another message that they failed...

I am again writing it to you. This is the last time I'm buying from indiarush. Plz help me I'm pleading. These people from India rush are not helpful at all. And these people intentionally don't pick there phones. They don't want to help us. Customers are in problem and they are not ready to help at all .instead they are asking us to post pictures of the product daily. I don't understand what is their problem. My order number is[protected]....

Dear concern, this is to bring to your notice order no #[protected] the dress material which was received on dated 12th aug 2016, since then i am trying to call them in their no [protected] india rush, no one is taking my call, and its showing switch off. I had to escalate the case through mail from 12th aug till date, everytime i am getting an automatic system mail saying that my return is been processed. Its been almost 12 days still i havent...

Hello team,

This is regarding the order #[protected] canceled on 19th august 2016.

In spite of several calls and follow-ups, the amount of rs 1349 is not refunded to my bank account till date.

If the issue is not resolved at the earliest, i will be taking an appropriate legal action to ensure the amount is refunded asap.


Thank you.

Regards,
Anjana...

Hi team,

I have received my order today, i have ordered one lehenga and one saree,
Which are not at all good, neither in quality nor looks. The picture which is displayed in the site is different from the one i have received today.

Silk zari work maroon semi stitched lehenga - s01 — 1601rs/-
Georgette border work pink saree - kt3065 — 1919 rs/-

I need my money back asap......

Dear sir/madam,

I have given one order on 19th july vide order no[protected] which expected delivery date was 24th july 16 but received on 5th august 2016.

I was given one product (georgette lace work green & cream printed half & half saree - 16). but i received another product like ladies pink semi stitched dress.

From 12th august i have given complain, only mail chatting is continuing but no...

I had purchased one item from indiarush n the item what i had received is completely different so i had requested for the return of the product. The product is already collected from courier people. Several times i had email the receipt n the image of the item but till date i had not received my money or nor do they receive my calls or mail to me. You'll are sending me messages again n again to upload receipt of the return which i had done...

I have yet not recieved refund against the rto order #[protected]. First resolve this issue. Process the refund if yet it have not been initiated, and if you already have initiated then please check what happened that still its not reflecting in my account. How long do i have to suffer. Now its been almost a month am looking for my refund. It was rs.2899/- and i want my money.
Do it asap....

Hello Team,

Just now i have received your parcel.

I want to return this product immediately, what i have purchased from your online website.

This is very worst dress i have ever seen. You guys have updated something in a display pic and the original piece you have given me is outdated dress. Please do the needful. Also i want my refund amount.

The number what is been update for...

I have received a wrong product and no one is helping me.neither your helpline number work nor indiarush call me back.please I request you to help me. I don't want this product. My order no. Is[protected]. Please help me. I ordered this product in blue color and indiarush send me in orange.i have enclosed the picture of the product. Please help me return this product for a full return....

Please improve your return services .YOU sending me messages again n again to upload receipt of return But how can I upload receeipt because your logistic patner did not pick up parcel yet . please look on matter .and processed futher .i[censored] can not do in your given time period I will go on consumer court n file a case under section 18 .My order no[protected]...

I ordered a silk machine work pink plain semi stitched long anarkali suit l19303 with order number[protected] but a wrong product was delivered. Pls i need an immediate response else i will take a decision that will affect your company. I have also been trying to reach you on your customer care number, but there number is not valid. Pls its either you send my right order or remit back my money into the following account details: acc name;...

This is the complaint against the website www.indiarush.com order id:[protected], they are a fraud website. The owner company is arnit retail pvt ltd. 630, 1st floor, lane no 3, 1st building,. Near rtdc, westend marg, saidulajab,. New delhi - 110030.

The modus operandi is they take online orders, send wrong or cheap products and know that customer will send it back to us.

They take the product back and never...

Hi

My order number[protected] was cancelled, instead it was shipped from seller. I have rejected from taking the delivery and now i got to see that shipment status has not been updated from courier partner. Please check with the same and do refund my amount of 1300/- at any cost. Its been returned 18 days ago. My shipment number is[protected].

Please do the needful at earliest.
I have been calling Indiarush...

This is regarding order number :[protected], the product quality was very poor so i returned the product. Return tracking no.
[protected] and pick up/shipment date is 20th july 2016.
I got my return amount in my credit account or bank account. Please do the favor.

Please find attached return receipt.

Thanks
Manju bala...

They have cheatedy and not refundin my money evey week they will give me new date for refund..now they are not responding on my main as will on phone.
How come these tipes of cheating organization are running so loans why can't our consumer forum are not taking any action against this organisation

Simple they are cheating to customer.
Third class products, service and customer support.

Freeze the...