IndiaRush / Arnit Retail Complaints & Reviews

I have been fighting for the refund of a saree (#1016) that was returned last August!
When I tried to return #1016 IndiaRush's computer was not allowing me to process the return on line. When I phoned I was told to send an email saying I am returning the item. So I emailed IndiaRush and returned the item along with another saree that was going to the same company -Tiana Creation. They are acknowledging the receipt of one of the sarees but not #1016 which was in the same package. It has been over a year ...
IndiaRush and the suppliers they are dealing with are all crooks. Try calling IndiaRush and you will find out ... good luck getting through to them!!!

Trying to contact the customer care through phone and email however no response. Want to return a product. Even emails sent are not responded to.
request process for return. i am trying to reach the phone number for past 3 days. either it is engaged or when it rings no one answers. Even after writing email to and sending contact details they have not contacted me. request contact me as early as possible as they have a return policy with 15 days.
order number[protected]

Hi,

I just want to buy Polyester & Spandex Grey Floral Print Leggings - 7968 and i want to know the available sizes. So i called Customer care.
But they are not responding properly with my knowledge they disconnected the call. I never expected this kind of response from your side. Very worst...!
Finally, I hope you will consider this complaint and take the necessary action .
Thanks for your worst service.

I want to file a complain against indiarush,

its a fraud company,

i want to sue them under false representation, cheating, fraud
the worst product, absoultely different from what i saw

i have been trying the customer care of india rush since so long, its always busy.
they are purposely doing so that i am not able to get my refund and the time elapses so they shall have an excuse to say that your compalint was not registered within 24 hours!

this way they fool peope who earn hard earned money and they practise fraud

I have ordered a saree from indiarush of order id[protected]. But the material is very bad and the colour too is not matching with the colour they showed in their site. So i requested for return. They neither recieve any calls nor they give any reply to my mails. Yesterday i recieved a message that courier ecom express will pick up the item. But neither they came nor did they called me. At night i recieved another message that they failed in their attempt of picking up the parcel whereas my number wasgiven and that was totally correct. They said to call the customer care of the courier but they also disnot recieve any of my calls. Then indiarush cancelled my request. They are totally harassing me. Please help me or else my money Rs.1435 will get wasted. And i feel that they are doing it intentionally. Thank you.

I am again writing it to you. This is the last time I'm buying from indiarush. Plz help me I'm pleading. These people from India rush are not helpful at all. And these people intentionally don't pick there phones. They don't want to help us. Customers are in problem and they are not ready to help at all .instead they are asking us to post pictures of the product daily. I don't understand what is their problem. My order number is[protected]. They don't pick their phones. The color of the product I received is not what I ordered for. I ordered a blue colored lehenga.and you sent me a orange one.please help me .I'm getting frustrated now. Our money is involved and u guys cannot force us to take anything u will give. I[censored]nanswered I will file an FIR against this fraud indiarush.This is not what I have ordered. Don't test my patience I'm warning u.it is our hard earned money which I won't let u get away with. I will lodge a police complaint against indiarush soon

Dear concern, this is to bring to your notice order no #[protected] the dress material which was received on dated 12th aug 2016, since then i am trying to call them in their no [protected] india rush, no one is taking my call, and its showing switch off. I had to escalate the case through mail from 12th aug till date, everytime i am getting an automatic system mail saying that my return is been processed. Its been almost 12 days still i havent got any respond from them and i have also asked them in mail i need their ceo contact details to raise this complaint. Any how i need my amount 1650 back and i want this product to move out from me. Or else i had to complaint legally through lawyer and they have to face the consequence.

Regards, mahalakshmi [protected]

Hello team,

This is regarding the order #[protected] canceled on 19th august 2016.

In spite of several calls and follow-ups, the amount of rs 1349 is not refunded to my bank account till date.

If the issue is not resolved at the earliest, i will be taking an appropriate legal action to ensure the amount is refunded asap.


Thank you.

Regards,
Anjana

Hi team,

I have received my order today, i have ordered one lehenga and one saree,
Which are not at all good, neither in quality nor looks. The picture which is displayed in the site is different from the one i have received today.

Silk zari work maroon semi stitched lehenga - s01 — 1601rs/-
Georgette border work pink saree - kt3065 — 1919 rs/-

I need my money back asap...

Dear sir/madam,

I have given one order on 19th july vide order no[protected] which expected delivery date was 24th july 16 but received on 5th august 2016.

I was given one product (georgette lace work green & cream printed half & half saree - 16). but i received another product like ladies pink semi stitched dress.

From 12th august i have given complain, only mail chatting is continuing but no result. lat two days no reply from indiarush customercare

Please take care of the issue very seriously.

Regards
Gopal das.
Dav school campus.
Rajabagicha.
Cuttack.753009

I had purchased one item from indiarush n the item what i had received is completely different so i had requested for the return of the product. The product is already collected from courier people. Several times i had email the receipt n the image of the item but till date i had not received my money or nor do they receive my calls or mail to me. You'll are sending me messages again n again to upload receipt of the return which i had done so many times.
Please acknowledge this complaint as fast as possible otherwise i will complain to the consumer court n file a case under section 18.

I have yet not recieved refund against the rto order #[protected]. First resolve this issue. Process the refund if yet it have not been initiated, and if you already have initiated then please check what happened that still its not reflecting in my account. How long do i have to suffer. Now its been almost a month am looking for my refund. It was rs.2899/- and i want my money.
Do it asap.

Hello Team,

Just now i have received your parcel.

I want to return this product immediately, what i have purchased from your online website.

This is very worst dress i have ever seen. You guys have updated something in a display pic and the original piece you have given me is outdated dress. Please do the needful. Also i want my refund amount.

The number what is been update for customer service to that no one will respond is this fake no or what i really dont know.

Kindly revert back to this mail ASAP.

Name: Noor Ayesha
Product name: Satin Multicolour Floral Print Semi Stitched Lehenga - MLT
Order No:[protected]

I have received a wrong product and no one is helping me.neither your helpline number work nor indiarush call me back.please I request you to help me. I don't want this product. My order no. Is[protected]. Please help me. I ordered this product in blue color and indiarush send me in orange.i have enclosed the picture of the product. Please help me return this product for a full return.

Please improve your return services .YOU sending me messages again n again to upload receipt of return But how can I upload receeipt because your logistic patner did not pick up parcel yet . please look on matter .and processed futher .i[censored] can not do in your given time period I will go on consumer court n file a case under section 18 .My order no[protected]

I ordered a silk machine work pink plain semi stitched long anarkali suit l19303 with order number[protected] but a wrong product was delivered. Pls i need an immediate response else i will take a decision that will affect your company. I have also been trying to reach you on your customer care number, but there number is not valid. Pls its either you send my right order or remit back my money into the following account details: acc name; glory adaugo ogu, acc number:[protected], bank name: indian bank treasury branch.

This is the complaint against the website www.indiarush.com order id:[protected], they are a fraud website. The owner company is arnit retail pvt ltd. 630, 1st floor, lane no 3, 1st building,. Near rtdc, westend marg, saidulajab,. New delhi - 110030.

The modus operandi is they take online orders, send wrong or cheap products and know that customer will send it back to us.

They take the product back and never refund any one. Not even a single customer till date has been refunded and everyone is crying till date because they dupe everyone! I urge you to get my money back. I have all the details and slips needed. Rs. 1350 are overdue since 2 months now!

You have taken the product back already. I have the return slip from courier. I have all the emails stating refund has been processed. There is no amount that has been sent to the bank account uploaded on their website.

If you genuinely care, refund the amount right now!

Hi

My order number[protected] was cancelled, instead it was shipped from seller. I have rejected from taking the delivery and now i got to see that shipment status has not been updated from courier partner. Please check with the same and do refund my amount of 1300/- at any cost. Its been returned 18 days ago. My shipment number is[protected].

Please do the needful at earliest.
I have been calling Indiarush continuously but no proper response from your team. I have purchased more than 15 items total still i got such a pathetic service.

I want my refund at the earliest soon.

This is regarding order number :[protected], the product quality was very poor so i returned the product. Return tracking no.
[protected] and pick up/shipment date is 20th july 2016.
I got my return amount in my credit account or bank account. Please do the favor.

Please find attached return receipt.

Thanks
Manju bala

They have cheatedy and not refundin my money evey week they will give me new date for refund..now they are not responding on my main as will on phone.
How come these tipes of cheating organization are running so loans why can't our consumer forum are not taking any action against this organisation

Simple they are cheating to customer.
Third class products, service and customer support.

Freeze the license so they can't cheat with others