IndiGo Complaints & Reviews

17/5/23

Dear Sir/Madam,
I am writing to you about the hardships (in an understatement manner of speaking) - that my eight-year-old son and I had to go through because of the intolerable behaviors of your company's employees at Guwahati International Airport & Kolkata International Airport, on the May 14, 2023, while travelling via Indigo Airlines Flight number 6E-7309 from Guwahati to Kolkata & upon arrival.
br...

17/5/23

Dear Sir/Madam,
I am writing to you about the hardships (in an understatement manner of speaking) - that my eight-year-old son and I had to go through because of the intolerable behaviors of your company's employees at Guwahati International Airport & Kolkata International Airport, on the May 14, 2023, while travelling via Indigo Airlines Flight number 6E-7309 from Guwahati to Kolkata & upon arrival.br...

Hi I was travelling from Patna to Bangalore via Bhubaneshwar in which when flight not even started we informed the crew that AC is not working she told due to outside heat it is not working in sometime when flight start it will work after flight took off 25 min later i called crew member she said in sometime it will start later they started selling food least bothered for AC and my wife and daughter both got sick 2 times my daughter did vomating...

Receipt no: SKGNWB-02
PNR: SKGNWB

Adding PNR and receipt number in subject line, i was so embarrassed and very much down with the behaviour of indigo manager at Pune airport who behaved with me rudely. My flight was at 9:55 and i reached airport at 9 and i had exceed 2KG of checkin baggage limit coming to 17KG i told the person in the counter to please accept it its just 2KG or i will remove some things from the bag...

Please note my complaint against your staff at Delhi Terminal 3, I have booked a ticket on Monday 13th of March 2023 with Flight Indigo 6E-1153, The Flight was from Delhi to Kathmandu on 3rd April 2023 at 11:10 am, Passenger Name : Mr Tapi Jain & Mrs Tripti Jain, Ticket No. P1T1UE/1/1 and P1T1UE/2/1, We reached airport at 9:15 am and was at counter (which issue boarding pass) on around 9:40 am, We were standing in que after asking from one...

On 10.05.2023 I have booked a flight (No. 6E 962 6E 2134 from Indore to Dehradun) of Indigo Airlines on its official website “https://www.goindigo.in”. Payment of Rs.25, 178.00 made through my SBI Credit Card and amount immediately debited to my SBI Credit Card account, for which I have also received confirmation message and email from SBI Card at 08.14 p.m. through SMS on my mobile number and on my email and it is also appearing...

I have booked indigi 6E 409 from hyd to visakhapatnam
Intially gate number has given 17 and i have waited there
Suddenly some of paasenger has told that gate number has changed to 107
I didnt get any information regarding change of gate number
I reached gate no 7 till that tine gate has closed and they didnt allow me to board the flight
My flight ticket PNR no :QNJ8UV.
I need justification for...

Hello, I had book ticket for mumbai to delhi for today with the mentioned flight. Boarding time was 6.15 and it was gate 45 B 2. I reached before time and was seating near the gate 45 an and 45 b. Apparently there was no gate mentioned as 45 b2 there. As a common sense it should be 45 b. air India flights were placed in this counter. Firstly b these gates are very congested and this part of terminal is full jam in morning times. I checked...

Nodhi Desai, AM Ahmedabad… heartless, inhumane customer service executive who hose actual job is to help customers. I was travelling from Bangalore to amritsar and a stop at Ahmedabad. I was asked to purchase fast forward for priority boarding and checkin which I had purchased from I digo counter itself in Bangalore and basis which I got priority boarding because I’m hurt in my leg. I told the same thing to this female and she denied...

I was travelling from Mumbai to Chandigarh on 30 april 2023. I forgot my apple airpods in the flight. My seat number was 7A and my flight number was 6E 5233. Please help me to find those....

My name is Mohammed Saddam. i have got the massage from indio stating That. Dear Candidate, your profile is selected for Indigo Airlines Aviation Salary 15k to 45k Permanent Job Call HR [protected]
WRKIND

So called to the HR she Said For Your id card dress code and for pass order you shuld pay 1800 rupees . So hl i was paid the 1800 amount this person few minutes ago. You can check the screen shots of These details and...

I am writing this to request reimbursement for the cab fare I had to pay from Mumbai to Pune due to the cancellation of Indigo flight 6E 522 from Ahmedabad to Pune (PNR - Z1FINH). I was notified of the cancellation after I had boarded my Indore to Ahmedabad flight with Indigo which was the first leg of the connecting flight I had to get to Pune. The only option I had once I reached Ahmedabad was to wait for almost 16 hours if I wanted a flight...

Hello,

On 28 Apr 2023, I flew with Indigo/Turkish (code share) airline from Zurich to Delhi.
This is concerned flight 6E12. Upon arrival, my baggage came off the conveyor belt damaged (Broken from top and upper area PFA pictures) and I noticed it while putting my luggage in Taxi.

According to the Montreal Treaty, I am entitled to competition. I herewith hold Indigo liable for the damage that my baggage...

Incident: 04/29/2023
Name of the custoner service Staff: Indhra Kumar

I am writing to express my disappointment and frustration with my recent experience with your airline. I had paid for a seat selection through an agent, but when I attempted to reschedule my flight, I found out that the seat selection was not reflected in your system. After confirming with the agent that the seat selection should have been visible...

I am writing to express my disappointment and frustration with my recent experience with your airline. I had paid for a seat selection through an agent, but when I attempted to reschedule my flight, I found out that the seat selection was not reflected in your system. After confirming with the agent that the seat selection should have been visible in the system, I called your agent (Indhra Kumar) to add the seat back to my itinerary. However,...

I had a flight from mumbai to indore on 27th april, 2023. Because the flight was overbooked I was denied to board the flight and was asked to board the next flight. I had to take that flight in any case because I had an urgent work back in indore the next day. And there, because of the airline’s fault or whatever I was being denied the boarding pass. All this created a panic situation for me and family. At that time the female crew member...

I tried to book a flight on 4th of April to fly from Goa to Pune.

I initiated the booking but never got a confirmation. I checked my bank account, and money for this flight were deposited.

Once I saw that, I called a customer support and asked where are my tickets. I got the answer that flight is sold out, and they will try to put me in this flights if someone cancels. They said they’ll call me back. That...

On[protected] mujhe ek call aaya dipa naam se ki mai indigo se bol rhi apne olx job mai apply kiya tha toh maine kha ki haa unhone mera resume manga maine send kiya toh kehte ki apka resume ticketing executive ke liye select hua hai toh aapko registration ke liye 2100 Rs submit krne honge, and maine kr diye fir unhone kha hmare senior mam apko call krenge toh unka call aaya toh unhone kha apko 10, 000Rs or submit krne honge as a security...

I am a student travelling from Mumbai to Chennai via T1. Someone else had booked this ticket for me and added student services without telling me, so I wasn't carrying my ID. At the check-in counter I was informed that I have the STUD service. I told them I don't have the physical ID. The lady asked me to provide a photo.

I didn't have one in my phone so I called my parent in the middle of work to get the ID picture for me....

Hello, I am Shraddha Kansara (seat 6E), we had a flight (flight no. 5209) from Bangalore to Mumbai at
6:00 am today (24.4.23), we reached one hour before the departure and we were still not allowed to get our boarding passes. The behaviour of the crew members was really disappointing and unacceptable and they were really uncooperative. I please request you to mail back and solve this issue. We missed our flight even tho we were at...