IndiGo Complaints & Reviews

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

This is Hemalatha, I have travelled through Indigo flight on 5th Feb, 17 from Chennai to Delhi. My PNR no is HDKZ6A, Flight is 6E 487. I have paid Rs. 3800 for my excess luggage of 16 kg. I have faced trouble during the payment
as you people had only one card swipe machine in counter which was also not working. Since I was roaming here and there to do payment and they didn’t give receipt for that. Once I reached to delhi, I enquired...

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Address: Dibrugarh, Assam, 786602

On 19/12/2016, our flight was from Guwahati to Bangalore, when we arrived Bangalore, we did not get a single baggage in the conveyor belt. We informed your ground staff and they assured us to get the baggage in our address. However, this is very much unfortunate that we had to face this kind of situation which creates lots of difficulties for us like buying new dresses for each family member o[censored]s in a new place. This is not only difficulty,...

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Address: Chennai, Tamil Nadu

Website: www.goindigo.in

I have so many times raised my query and submitted the complaints through customer care but nobody not response so I have raise the compliant through this portal

My name is Karthikeyan, I have tried to book the ticket from Chennai to Singapore (International flights), when I was booking the pop-up comes that if I pay the 99Rs would "Get vouchers worth Rs. 899 for just Rs. 99", so I was paid the 99Rs and immediately got vouchers...

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Address: Mathura, Uttar Pradesh, 281121

Website: www.goindigo.in

I was travelling from Bhubaneswar to New Delhi in 6E104 on 11th Dec 2016. My luggage was not available on the luggage belt. On contacting the Indigo desk a PIR report was lodged and i was said that my luggage will reach me. A contact no. is provided but no one is responding to the calls. My baggage tag no is 055860.My TK Ticket Number is SLQ-126. The contact no provided is [protected]. This number is continuously busy and if free then it...

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Address: 400708

Website: www.goindigo.in

I booked my flight 6e 968, bom-del on 1 dec, but my flight was shifted to some other flight 6e 154, by just informing me that previous flight was cancelled so we have shifted you to another flight. But that was a false information given by the executive. Again in bombay airport when i asked to give seat in my previous flight 968 your executive told that the seats are not available and i have called the executive to shift my flight. But tell...

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Address: Nagpur, Maharashtra, 440030

Website: www.goindigo.in

This is Abdul Wahab Shaikh a frequent indigo passenger would like to complaint about the awful experience I ever had . I was travelling along with my family from Kolkata to Nagpur dated on 24-Nov-16 with the flight number: 6E404 which departs at 17.55 from Kolkata. it’s actually about the awful behavior of flight attendant named Nilam Rahtod. She was really rude, irresponsible, negligent and novice as well. Now let tell you the complete...

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Address: Indore, Madhya Pradesh, 453441

Website: www.goindigo.in

Sir, on 25th November 2016 my flight was from Delhi to Indore in Indigo airlines and as I was getting late I left my luggage at the airport only intimidating the receptionist there who told me that my luggage will be send in my given address. But its been 2 days and still i have not received my luggage and what i am being informed is that my request has been forwarded to the concerned department . Its my humble request to send my luggage...

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Address: Bangalore, Karnataka, 560086

Website: www.goindigo.in

This is regarding the pnr ifnwnh. When my parents reached the counter to get the boarding pass, the lady (Quite rude) asked to wait saying still time is there for the flight (6e 482) and gave boarding pass to other behind travelling for delhi. She wasted atleast 10 minutes.

Later, for the flight of 0610 from bengaluru to mumbai on 21st july 2016, my parents reached at gate after taking boarding pass at 0555 (15 mins prior to...

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Address: Mumbai City, Maharashtra, 400080

I have traveled via indigo airlines twice in last few months and have noticed both the flights had same problem of air pressure in the cabin had some issues and the pressure on ear drums were huge. And this was not only with me it was with other passengers too. Kids were crying on both flights and also adults were feeling the same. There was no issue with my other flights which were of spice jet. Details of flights which i had issues as below....

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Address: Gurgaon, Haryana, 400067

Website: www.goindigo.in

We had booked a flight from mumbai to goa in indigo airlines, 6e -711 which was scheduled to depart at 13.50 hours, saturday, 16 july. we were two families of 3 adults and 2 kids (aged 5 yrs).
All o[censored]s were waiting for check in the queue by 13.10pm, when we were informed that they have closed check in and they cannot send us in on the premises that we were late. one of the family was standing in the que since 12.30 pm and had informed...

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Address: Kolkata, West Bengal, 700001

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It was disappointing, disgusting and demeaning to travel thru your flight 832 from kolkata to jaipur... On 5th night
A young airhostess ms neelima has interfered, quarrelled and abused with our family and hold us on the track after alighting for nearly an hour...
That too with my wife and a ten year old kid at 1am...
She connived with one of the pilot who later apologised to fellow passengers when few...

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Address: Gurgaon, Haryana, 122003

Website: goindigo.in

Hello,

We are a family of four travelling with a 8 month infant, and wanted to use the web checkin facility to make it easier for the family and especially the infant at such young age.

I was surprised to learn that the web checkin isnt available for group with Infant, in my view this is utter stupidity as this facility is most needed for families with infant.

Im not sure if this are rules made...

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Address: Pune, Maharashtra, 411009

Website: book.goindigo.in

I was flying Kolkata - Pune via Ahmedabad on 18/02/2016. My flight number is 6E 0202.
WHen I was checking in I was told that only non reclining seats are available.
I was shocked to know that even though I am paying the same price why am I being given non reclining seats.
Later when I boarded the flight i was even more shocked to see that my seat was non reclining since the seats behind me were being sold at a premium...

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My friend missed a flight from Varanasi to Delhi on Dec 21st. We had prepaid for extra baggage and total trip cost (2 way) was 11.400 rupees. Booking reference: MFTUFE After missing the flight he took an AirIndia flight to be able to catch the next flight to Dubai. Information from Indigo is that there is a 2.500 rupees cancelation / no show tax per segment and that the pre paid baggage 10kg is not refundable. In the end, they will just...

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Dear ma'am/sir, This is to bring to your kind notice that i had booked my flight ticket in indigo airlines dated 28/11/15 from Kathmandu to delhil in flight no.6E32 but was not allowed to enter the airport inspite of showing college id card and photocopy of my citizenship..and due to which i could not travel .So, i request you to kindly refund my amount to avoid futher action against your airlines. waiting for your further positive reply...

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Error Message 1018 : Sorry, we are unable to reserve the selected flight(s) at this time. Please select another flight(s). It may be because of an error or system restriction. Please try again or contact our call centre at[protected] or +[protected]...

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Address: Chennai, Tamil Nadu

Dear Sir I am K.Narasimha sah, a Chartered Accountant from Chennai. On 28th April 2015 I have travelled in Indigo Flight No.6E 311 from Hyderabad to Chennai along with 3 of our Office colleagues vide Seat Nos .12B, 12C, 12D 12 E. We were having 6 baggages and the same have been weighed for 72 Kgs by the Indigo Boarding Pass counter Staff at Hyderbad Airport. We have also paid Rs. 3, 000/= toward additional baggage charges for the excess...

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Address: Kutch, Gujarat

This is to register a complaint that we were charged twice for a ticket we booked to travel from Delhi to Ahmedabad. PNR : MCJB8H Date : June 16th 2041 Departure time 11:55 am Flight :6E161 We travel with you frequently but this has been a very bad experience. We booked this ticket and made payment over the phone on the 14th of June. The customer service stated that day that though the payment has been made...

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Address: Mumbai City, Maharashtra

I have lost my boarding pass. I need same for LTC claim. Details are as follows:- Travelling from Delhi to Srinagar. Travelling date: 18/11/2013 Flight no:- IndiGO 6E-551 Please send duplicate or any other certificate to my email id- [protected]@gmail.com I will be very thankful to you. Thanks & Regards Santosh Jaiswar E-mail – [protected]@gmail.com...

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Address: Pune, Maharashtra

Dear Sir/Madam On March 12, 2014 I canceled my flight from "Delhi to Pune" having booking reference number B71EHW. But after that I am unable to login to my indigo user account. My user id is shipra.er. When I click on "Forgot Password", I do get system generated password and after using that password I successfully get that "change password" page. But submitting this page throw "System encountered error". I am completely clueless...

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IndiGo Complaints & Reviews

File a complaint to IndiGo

IndiGo reviews & complaints page 12

Receipt for Excess baggage payment

Baggage Missing

Voucher cant able to use - CRN-949011-W1P2B1

Luggage misplaced by airlines

Change my flight without permission

Complaint about the inflight services

Property irregularity report

Indigo airlines not permitting into flight after taking boarding pass and no compensation against it

Cabin air pressure

Denial of check in and boarding due to overbooking

Ms neelima air hostess harassed a family

Web checkin not allowed with an infant

Non reclining seats

No show tax / fee

Needed Refund urgently

Flight booking didn't go through

baggage missing complaint

charged twice

Lost my boarding pass

Unable to change password and so unable to login as well

IndiGo Complaints & Reviews

File a complaint to IndiGo

IndiGo reviews & complaints page 12

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