IndiGo Complaints &amp; Reviews

My parents boarded flight 6e 137 from goa to mumbai on sun aprl 24. their final destination was bdq ( baroda) and their luggage was checked in through to bdq.
When they received the baggage at baroda, the lock was not there and the pin to open the bag was changed. obviously the bag was opened in between the transit with a TSA key.
Now they are not able to open the luggage without having to damage the suitcase. Please advice...

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While travelling from INDORE to HYDERABAD on 30th March 2022 (Flight no.6 E 6916), PNR NO-FNM2WW & seat no's-11A, 11B, 12A&12B I lost my sApple mobile phone from my hand bag which was kept inside overhead compartment.
It is a new Apple XS phone with out sim card. Also the phone was kept in power off mode.
I noticed the phone was lost from my bag when i was went out outside the flight.
Kindly let me know if you could find...

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Address: Gurgoan India

Website: www.goindigo.in

Ticket PNR LWDZWK, YJPFSM and there are many more where I lost money, if needed, I can submit all my INR 30, 000 ticket. These tickets are from March 17th 2020 and all my tickets were either not refunded or lapsed without any service from Indigo . if person stay outside of country due to job and supposed to go for urgent work at that time, when COVID hit us all . All international airlines had refunded the money or gave voucher with no expiry....

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Me and my family had plans to go to Jaipur for a quick holiday, and had booked tickets on Indigo, PNR XKFYXF for 1 pax from CCU - JAI, and PNR USICJH for 4 pax from BBI-JAI on 21 Mar 2022.

Unfortunately, on 18 Mar 2022, my grandmother passed away, and I had to cancel our trip and we requested a refund for the same. Moreover, Indigo had cancelled our original flight from BBI-JAI, due to which we were anyways eligible for a...

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I have flight on 5th March'2022 from Chennai to Dammam, via Kochi by 6E8935. I have been offloaded at Kochi Airport by Indigo Airport staff without proper justification, as it was very clear on your website and also by your call center team that the passenger who had 2 dose vaccination and booster dose not required RTPCR, they can show the immune status by TAWAKALNA APP. @ Chennai Airport accepted and issued the boarding pass including onward...

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I tried to book flight ticket from Indigo website on 21 feb.
And paid amount using upi method (scanning barcode)
Payment was successful from PhonePe
(T2202210029128677320861) and also amount deducted from bank immediately.
But pnr confirmation has not been generated. I contacted indigo on phone immediately and agent mentioned me to wait without taking any of my details and check anything on system.
After...

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Address: Joynagar, Road No. 06, Agartala, Tripura (West), PIN :- 799001

We had a confirmed morning flight scheduled on[protected] for 4 persons from Srinagar to Agartala via New Delhi.

But, all of a sudden, I received a call from Indigo on[protected] stating that, our confirmed morning scheduled flight was cancelled and due to that reason we had taken accommodation and other services at another Hotel (02 rooms) for 4 persons on[protected].

And, the total accommodation cost and other...

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Indigo changed the flight time for my Mumbai to Delhi flight without any notification from 5 am to 7:45 am. Extremely frustrated as I arrived at the airport at 3am only to find out that I could have gotten at least 2 more hours of sleep. Indigo has lost my vote of confidence, will be avoiding this airline in the future. I am not annoyed about the itinerary change but at giving absolutely no heads up when the change is quite significant....

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I travelled from Delhi to Abu Dhabi on 13th December and have not received my luggage yet. Even after multiple follow ups and putting so much effort to reach indigo, there has been no positive response from Indigo.

It was communicated to me that the luggage will be arrive on the next day flight and indigo will contact you to ensure there is no communication issues. However, I am encountering such issues from any airline first...

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This is with regards to the Booking which i initiated to book from Nagpur to Pune Flight for the Thursday i.e. 24 Feb 2022 date while doing so from the Indigo website the amount got deducted from the source bank account but ticket is not booked nor i received any mails from Indigo regarding the same.

Request to please update/ initiate the refund ASAP as I am a frequent Indigo customer and had not experienced such inconvenience...

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Dear Sir, Madam,

I was booking a ticket Yesterday night the flight date is 11.12.2021 From Chennai To Singapore The payment was deducted from my account but I never receive PNR and Ticket Copy.

My Transaction Id Is : 17b7d597f4ca[protected]...

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I have booked a flight (2 Seats) from Dibrugarh to Bangalore on 10 November 2021. I received a call that payment is initiated but didnot get the confirmation mail. My money got deducted from my account.

tranaction id: fb0c71edcb8d[protected]
transaction amount: 17243

email: [protected]@gmail.com...

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I have lost my boarding passes & need travel certificate of a round trip journey from vadodara to delhi (PNR- WN4Y7N & XW3VYN). I am unable to generate the certificate through indigo website as the journey is older than 18 months . I have been trying hard with the customer executives of indigo but could not get the certificate. i have mailed the query several times but did not get any response.

My registered details are - br...

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I am writing to request that Indigo Airlines to compensate me for damage to our checked baggage.
On 23rd October 2021, I flew from Tiruchirappalli to Hyderabad on flight 6E-7282 . I checked in 2 pieces of baggage, bearing baggage tag numbers 6E [protected] and 6E [protected].
Upon arrival at Hyderabad, I discovered that my checked baggage bearing tag numbers 6E [protected] and 6E [protected] had been damaged. I immediately reported...

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As a frequent flier of your airline, I am incredibly disappointed with my recent experience (18/10/2021) with your #IndiGo.
I arrived for my scheduled Flight 6E2001 Delhi to Guwahati. The timing of that flight was 3:35 PM (1535 Hrs). The boarding time was 2:50 PM (1450 Hrs). Having done the security checks and arriving the Bag Counter around 2:45 PM (1445 Hrs) we were informed that the Luggage cannot be taken as we have arrived late....

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My cash amount of 25000 rupees was stolen from checked in baggage. I was traveling from Patna to goa and when I arrived at goa hotel which was 50km from airport I saw the zip of pocket in which I kept my money open and cash missing. I event didn't had enough money to go back to airport to report this since cab drivers there only accepts cash, I immediately called indigo airlines to report this and I called my father to report this at Patna...

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Address: S-501, ROHTAS PLUMERIA HO

PNR LM28SW 8/8/21 HYD-LKO for 2 passengers
1) Nageswara Rao
2) Shanmukhi

On 07/08/21, I tried to select seats for journey on 8/8/21 and paid the following 2 amounts through UPI mode

1) TXN ID 349f55611cab[protected] Rs.249.00
2) TXN ID c689c277d4f[protected] Rs.198.00

Both times the web-site went "HUNG" and failed the seat selection.

Ultimately, I took...

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Address: Warangal

Website: Indigo

My self Mr. saiteja tolupunuri a few days ago i got call it is from indigo airlines and they have told that I have selected for indigo airlines and they explained me it has 3 rounds that was first written test, and telephonic round, and HR round and they charged me the money. And day before yesterday i called them they kept the mobile switched off and they said on monday we will conduct the HR round. So I want to clarify is it real or fake......

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Sir/ madam,
(apki indigo company ki taraf se taraf se fake call aa rahe hai.)
maine job ke liye airport ground staff post ke liye apply kiya tha to mujh se
Rs. 2250 /- registration fees paytm karne ke liye bola tha maine paytm kar diye. uske baad mere pass 'card department' se ek letter issue hua jis joining related and salary related details thi. uske baad jo mere HR the 'kunal sharma' naam hai unka maine unko mana...

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