IndiGo
InterGlobe Aviation Limited
Customer satisfaction rating: 53%
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4595
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IndiGo Customer Care

Address
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
528
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186

Fax:
Fax:
+91 99 1038 3838  
+91 12 4661 3838  

Additional info
Corporate Office
Level 1, Tower C, Global Business Park, Mehrauli-Gurgaon Road, Gurgaon – 122 002, Haryana, India.
Tel: +91 12 4435 2500
Fax: +91 12 4406 8536

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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53%
Complaints
4595
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0
Resolved
2325
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Good news! We have a good connection with the company and they're good at resolving user complaints.

IndiGo Complaints & Reviews

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Dear Support, I have booked tickets having PNR NGV96P on Indigo airlines having journey date on 10th June, 2020, but due to...
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Naku driving job kosam ani call chesaru meku driving job istham Shamshabad air port lo dhani kosam security deposit cheyali...
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Hello consumer care response please refund my amount back please 2550
This made fraud work give job opportunity I paid amount but they not respond anything
This make fraud .they told we give job opportunity accountant job
This make fraud .they told we give job opportunity accountant job
Mar 10, 2021

Complaint Status

IndiGo customer support has been notified about the posted complaint.
Hello Sir,

This doesn't sound right at all. IndiGo never charges any fees for conducting interviews. Please do not make any further payment in response to this letter.

Also, our legal team is aware of the same and is doing the needful.

Regards,
Team IndiGo
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    They are fake and fraud . They ask for money again and again for their nonsense activities. They say that they will provide employee id and training letter after getting huge amount of rs 8650/- . I request everyone to be aware of such fraud activities. I also request AAI to take severe action against such fraudulent practices.
    Mar 06, 2021

    Complaint Status

    IndiGo customer support has been notified about the posted complaint.
    Ms Khanghwal,

    We have come to know about such fraudulent activities and have made our concerned team aware of them. IndiGo neither charge any money for interviews or recruitment nor engage any mediator to secure appointments for candidates. Please stay tuned to Careers section on our website www.goindigo.in for job opportunities.

    Regards
    Team IndiGo
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      While travelling from Udaipur To New Delhi thru Indigo flight no.6E 2263, dtd: 28.02.2020 I was sitting on seat no. 14C which was reserved in the name of my mother Gaytri Devi and my seta was 10D where my mother was sitting and my name is Vivek patwari. I was carrying my Samsung A 50 mobile along with my other 2 mobile phones. Just few days back I had changed my mobile and earlier I was using this mobile only. I had to carry this along as some of my important datas and apps were loaded and it was easier to handle with it. This mobile did not had any Sim in it and I was using it for any bank transactions and other mail checkings. Somehow I took it out at the Udaipur airport for some work and by mistake left it in the flight. If by any chance anyone from Indigo or the airport authorities at Udaipur retrieve it or can be found in the Lost & Found department it would be of great help.

      My Contacts
      Vivek Patwari
      Mobile no.[protected]/[protected]
      Mar 03, 2021

      Complaint Status

      IndiGo customer support has been notified about the posted complaint.
      Dear Patwari,

      We will try our best to locate your cell phone. We request you to please share your PNR via private message, so we may check this with our airport team.

      Regards,
      Team IndiGo
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        Dear sir,
        I am HARSHADAI have a complain to fraud job. Sir first of all I searched a job in Quikrs job then I completed...
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        Hi all,

        Today I got an email from [protected]@goindigo.in. Which I considered it is valid email and account details...
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        Sir,
        I Mr Premsingh boarded an Indigo flight on 1st March 21 from Chandigarh Terminal Departs. 12:05 flight number 6E 264 A 320 to Mumbai Terminal (T2) arrived 14:50
        We were given covid-19 safety cloth for wearing which I have rerturned at mumbai(T2) in arrivals. Unfortunately while removing the covid safety cloth's the Golden "Kada" which i was wearing got removed with the covid-safety over coat.
        I therefore request you to Return me the "Golden Kada " If found by your staff as the same is having religious and sentimental values for me As i am sikh by religion.
        Kindly look into the matter and do the needful
        Mar 02, 2021

        Complaint Status

        IndiGo customer support has been notified about the posted complaint.
        Dear Sir,

        We will try our best to locate the missing item. We request you lease, share your PNR via private message see ay check this.

        regards,
        Team IndiGo
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          BR6FQR------
          Due to Covid 19, my international Flight Cathay Pacific on[protected] from Shanghai to Hyderabad (CX367 and CX649) is cancelled by airlines.

          So, I request you to cancel my Makemytrip booking Hyderabad to Bhubaneswar PNR# BR6FQR on[protected] and oblige.

          I have booked another ticket from Guangzhou to Kolkata on same day[protected] PNR#JLU73D, to continue my travel from China to India.

          BQU9KR ----
          Due to Covid-19 situation, My flight Srilankan Airlines from Shanghai(PVG) to Hyderabad(HYD) is cancelled. (UL-867 on[protected] PVG-CMB-HYD). Attached ticket for reference.
          So, I cannot be available in Hyderabad on[protected], I request you to help me to cancel My Indigo Booking from Hyderabad to Bhubaneswar PNR# BQU9KR, with minimal fines possible from your side .
          Above Bookings were done from makemytrip.com Booking ID - NF[protected].
          Mar 02, 2021

          Complaint Status

          IndiGo customer support has been notified about the posted complaint.
          Mr Patri,

          Our customer relations team is in receipt of your email today in the morning. We'd like to assure you that one of our representatives will get back to you within 24 - 48 hrs with the best possible resolution over email. We request your patience.

          Regards
          Team IndiGo
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            Sir I had booked a ticket for Indigo flight from a travolook app whose PNR no. GN5S6N which was canceled later, then came in the option that you can take another flight or refund, so I clicked on the refund, which should have arrived in 7 working dates but you have not yet received your check. Please and please refund the money as soon as possible. Thank you..
            Mar 02, 2021

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            IndiGo customer support has been notified about the posted complaint.
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              Dear Indigo Partner,
              I would like to inform you that i have booking with indigo dt. 30.03.2020 from new delhi to goa...but...
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              For the last 3 months, indigo airlines is mentally harassing me. after so many calls and the document which they wanted they still playing
              Feb 27, 2021

              Complaint Status

              IndiGo customer support has been notified about the posted complaint.
              Sir,

              We request you to please let us know your PNR so that we may assist you further. Alternatively, you may check your refund status from our website www.goindigo.in under 'edit booking' to retrieve your reservation and check the same.

              Regards,
              Team IndiGo
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                I received Message from unknown number that my profile is shortlisted.
                To pay 2500 as Registration fee, and 6500 as Hostel and other fee its totally Refundable.
                And i will attach the letter For your Reference.
                Job
                Feb 25, 2021

                Complaint Status

                IndiGo customer support has been notified about the posted complaint.
                Dear Mr Murali,

                We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work are handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2POWXfT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                Regards,
                Team IndiGo
                Dear Mr Murali,

                We would like to clarify that IndiGo does not engage in any unauthorised person or mediator to secure an appointment of a candidate desirous of securing a position with IndiGo. All appointments and recruitment related work are handled by genuine and authorized officials of the Human Resources Department of IndiGo at its Gurgaon office or any location officially designated by authorized officials of IndiGo. We do not indulge in the practices of collecting any processing/ enrollment fees from job aspirants/candidates. We would suggest you to please visit our Careers website and upload your resume at https://bit.ly/2POWXfT. If your resume gets shortlisted you will be contacted by IndiGo’s recruitment team.

                Regards,
                Team IndiGo
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                  Job
                  Feb 24, 2021

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                  IndiGo customer support has been notified about the posted complaint.
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                    My PNR number VDRVY
                    I travel by indigo flight by above PNR number from Udaipur to Mumbai on 19th February 2021.br...
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                    I got mail from indigoairlines.[protected]@aol.com
                    After that i check mail id from my friend which is employed in indigo...
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                    Hi,
                    I am Ashay Gaur. I booked Indigo flight for my journey Jaipur to Delhi on 19th Feb 2021 with PNR TLIPVJ, flight...
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                    Is this document is real or fake
                    Feb 22, 2021

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                    IndiGo customer support has been notified about the posted complaint.
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                      Dear Sir,

                      I have booked the air ticket of indigo air lines from Kolkata to Nagpur
                      flight no. 6E404 ON 19.02.2021 & confirmation NO. TODAANL7SK

                      I have booked the following name as
                      1) Nripen Chandra Nirod Bihari Mondel
                      2) Ashoke kumar Milon Bihari Basu

                      I have entered in middle with father name .
                      Kindly Correct the name as following

                      First Name Middle Name Last Name
                      1) Nripen Chandra Mondal
                      2) Ashoke kumar Basu

                      You are requested kindly correct it.

                      Thanks & Regard
                      Feb 19, 2021

                      Complaint Status

                      IndiGo customer support has been notified about the posted complaint.
                      Dear Sir,

                      We request you to please share your PNR, registered email address and contact number via DM along with the valid govt ID proof of the passengers, so we may look into this.

                      Regards,
                      Team IndiGo
                      [email protected]'s [Complaint's author] reply, Feb 22, 2021
                      The information is shared via DM please give your confirmation after receiving.
                      PNR - TODAANL7SK
                      Email Address - [email protected]
                      Contact No. +91 9822461680

                      Valid Govt. ID Proof -
                      Aadhar Number 1st Person (Ashoke Kumar Basu) - 2465 5419 1521
                      Aadhar Number 2nd Person (Nripen Chandra Mondal) - 5611 4879 8099

                      Best Regards
                      Sir,

                      We have not received the images of govt ID proof of the passengers via DM. Request you to please share the same asap, so we may check this.

                      Regards,
                      Team IndiGo
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                        We did not get refund of indigo flights whichngot cancelled due to covid... As per govt instructions either they should refund the amount or we will book another tickets from that amount... I send them feedback and also filed a complaint but no response
                        Feb 19, 2021

                        Complaint Status

                        IndiGo customer support has been notified about the posted complaint.
                        Dear Sir/Ma'am,

                        We request you to please share your PNR via private message so we may check this.

                        Regards,
                        Team IndiGo
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