IndiGo Complaints & Reviews

Are indigo globe aviation dumb several complaint being given still no action are they helping them...

My name is S. Jalaja. I was travelling from BLR to Delhi on Indigo flight no. 6E2217 at 1hrs PNR BMTI&L on 27th January 2024, along with my sister Valsala Wariyar. We mistook the time and missed the flight.
We were rebooked in flight No.6E 6401 at the Bangalore airport by the Indigo staff. While my sister got an economy seat 37E on payment of Rs 8000 +, I had to pay for my seat in the first row amounting to nearly 10300/-. When I inquired about my extra charge, they said it was a different PNR No.As the flight was about to take off, I had no option but to pay the amount.
I came to know that an economy seat was vacant. Still I was made to take a special seat, which was not in order.
I request you to kindly refund tge extra amount charged from me. Both o[censored]s are senior citizens

Hi sir as I had already forwarded my complaint regarding the above subject. Yesterday jahura begum again tried to contact me and this time number is changed no is [protected] this is what she has said the conversation between me and her is attached please see it and give me the reply please waiting for your response thank you

Refund my money

I had cancelled my booking to Goa booked via PNR - WPQISI on 1st Jan 24
Travel dates were 3rd Jan and return on 6th Jan 24.
It was a flexi ticket and therefore I am entitled to a refund.

Request you to process my refund at the earliest.

Hi Indigo team,
I travelled from Finland Helsinki to India Bangalore on 23rd of November 2023.
Below are the flight details
1. AY1411 HEL (HEL), Helsinki Vantaa Airport to Frankfurt Operated by Finnair
2. QR070 FRA (FRA), Frankfurt International Airport to Doha Operated by Qatar Airways
3. QR4786 DOH (DOH), Hamad International Airport to Bangalore Operated by Indigo.
Ticket is attached for your reference

My checked-in bags were misplaced, and subsequently, I was informed that they were delayed and moved until November 26, 2023.
My baggage arrived three days late, therefore I had to cancel the other trips as a result.This required me to cancel every other flight I had scheduled, and when the luggage was delivered, there were some breaks inside of them.

Since there was a delay and the airlines did not communicate properly throughout the baggage transfers. All it demonstrates is carelessness.Airlines have also recently given false information, claiming that luggage would be transported the next day to Bangalore airport, even though this hasn't happened.Thus, kindly consider this to be a complaint, and I ask that you please pay the costs that were delayed and reimburse me for them.

MR, HARIKRISHNAN M G

Greeting of the day!!!

With the at most pleasure we welcome you in “Indigo Airlines”. We would to inform as per as telephonic conversation. Your Profile has been Selected for Bangalore Airport As Cab Driver with Salary package 35K-40K month in For this with Accommodation provided by company.

Designation Cab Driver
Location Bangalore Airport
Annually CTC 4.20 - 4.80 Lac (35K-40K/Month)
Job Timing 10:00AM-06:00PM
Training Timing 10:00AM-04:00PM

Note- ONLY INDIGO AIRLINES HAVE THE PERMISSION TO HIRE THE CANDIDATES FOR INDIGO AIRLINES.
If you have any Reference ID letter head, Signature, ID of any HR at Bangalore Airport then provide us.
other wise you have to generate or create a Reference ID via INDIA JOBS.

This Reference id is available for 30 days at the given date for which you have to pay a charge of Rs 299/- This Amount will be Refund after your joining.

Note- ONLY INDIGO AIRLINES HAVE THE PERMISSION TO HIRE THE CANDIDATES FOR INDIGO AIRLINES.

If you will not be selected in interview. your amount also will be Refund Within 2-3 Working days.

You have to pay this Amount before interview.and your job is 100% done.

Terms & Condition:

Dont forget to carry Your Documents For Interview Compulsory:

Marksheet, Pen, Resume, Photograph., Notepad Government ID IndiGO Application Form with Fillup details.

Regards

Rahul Sharma (HR)

My transaction id is my booking transaction id jpay7d165cdbac5840939,
amount debited from my ac is rs. 5472
ref: ibibo-wwwgoindigoin[protected]
booking done to travel from kochi-cok to mumbai
travel date[protected]
name nikitha
please provide with my travel ticket

Dear Sir, I book ticket from DEL to MUM on 22nd of Jan 2024 and Return on 25th Jan 2024. My payment deducted by no PNR Generated. Payment initiated email i received but no confirmation of PNR. I try to call so many times to Customer Care, here and there but no response.

Dear Sir,

PNR NO 6E-PTY8RM

This is the nth time I am requesting you to give me a confirmation stating that

1. Flight 6E 17 was delayed and departed after 9.45 am instead of the scheduled departure of 6.40 am on 23rd December 2023. Because of this I missed my connecting flight from Istanbul, 6E4234 and had to take another flight TK0011
2. My luggage got delayed and reached me on 25th December...

Dear Indigo Airlines Customer Support,

I hope this message finds you well. I am writing to report a lost item during my recent flight with your airline.

I traveled today on a flight that departed at 9:55 AM from Kolkata to Hyderabad. My ticket number is L2QQTK/2/1. Unfortunately, I seem to have misplaced my black Oppo Echo X Buds during the journey. I believe I may have left them either in the bathroom or near...

R/sir
The following Air tickets were booked by me as per details mentioned against each :-
S/ No. From To Date of journey Flight No PNR NO Amount paid
1 Delhi Patna 14 Jan 2024 6E 2695 YN827B 4252
2 Patna Delhi 15 Jan 2024 6E 2792 FWK4UY 3803

As you know that flight No 6E 2695 dated 14 Jan 2024 from Delhi to Patna got cancelled by INDIGO Authority and as there was no alternate arrangement made/provided by indigo authority for performing journey from Delhi to Patna on the same day or next day i.e. 15 Jan 2024, therefore, as per Indigo instructions, I had to cancel the ticket dated 14 Jan 2024 at Delhi Airport.
Besides, I had booked return journey ticket from Patna to Delhi in flight No 6E 2792 dated 15 Jan 2024 as mentioned above but due to cancellation of flight No 6E 2695 from Delhi to Patna as stated above and further not making any alternate arrangement by Indigo for booking seat in another flight, it was not possible for me to reach Patna either on 14 or 15 Jan 2024. Therefore, I further requested Indigo authority at Delhi Airport for cancellation of ticket dated 15 Jan 2024 subject to refund of whole amount of ticket. Same was accepted by Indigo Executive at Counter No. 3 (cancellation), they cancelled my ticket from Patna to Delhi together.
On 15 Jan 2024, I received a mail in which it was apprised that refund process amounting Rs. 4252/- for the journey dated 14 Jan 2024 and Rs. 628/- for the journey dated 15 Jan 2024 has been initiated by Indigo authority.
In this regard I would like to mention that since my To and FRO journey from Delhi to Patna and back was inter-connected and due to cancellation of my flight from Delhi to Patna at last minute and further no alternate arrangement made by Indigo authority, I had left no option but to cancel the ticket dated 15 Jan 2024 and that too on conditional basis because when I received assurance from Indigo authority that full amount of the said ticket will be refunded to me then I took the decision for cancellation of ticket. But it was surprising for me that Indigo is refunding only Rs. 628/- instead of Rs.3803/-, whereas I was eligible for refund of full amount as I had cancelled ticket on conditional basis after detailed deliberation with the indigo authority.
Therefore, I request you to reconsider your decision and refund full amount ie. Rs. 3803/- at the earliest.
An early action in this regard shall be highly appreciated and obliged from my side.
Thanking you,
Sindhu Kumar
Mob No [protected]

I was traveling to Delhi from Bengaluru via Hyderabad by a flight at 3am on 15/01/2023, which was delayed till 11.45am(Flight no. 6E6178 and 6E 2114). But then I was shifted to a direct flight to delhi mentioning that I'll not able to catch the connecting flight( Flight no 6E 871). The flight landed at 3.30pm but I didn't recieve my baggage and it's been 6 hours and my complaint is still not lodged. In that bag I've really important documents that I need urgently, please look into the matter. PNR- LV1MQG
file refrence no. - DEL6E03123

Hi Team,

I want to raise a concern against INDIGO on delayed flight which resulted to miss my international flight to Canada, Montreal

Details:

Booking Code : UZ8LFC
Ticket Number :[protected]
Passenger Name : Pallerla Chinnap Reddy

My Actual departure from Hyderabad is at 9:55 PM and it got delayed by 2 Hrs and started at 11:45 PM and i reached delhi airport @ 2:30 AM in terminal 1 and to board to terminal 3 it took 25 min and it crossed the boarding time to take KLM and they didn't allowed me as the boarding time has crossed.

KLM team asked to approach Indigo and immediately i have approached the team by 3:15 AM and I have been standing here before them asking for a resolution but till now I didn't get any solution from the team. It's been 2 hrs 30 min, i am standing before the counter asking for updates but i am not getting any proper response. The only answer I get is that they have mailed someone and are waiting for revert.

Not sure how long i need to wait.

My reason to go to Canada is too sensitive, my spouse who is all alone in Canada has some issues and I need to be there immediately to support her, request you to take my concern into consideration and provide me with a quick flight ASAP. I am not specifically only looking for KLM, I am good with any other airways which can take me to my destination quickly without issues.

Thanks & Regards,
Chinnap Reddy Pallerla.

Mumbai to Kozhikode – 6E 5207
Jan 15, 3:10 PM–4:45 PM
Take-off
Mon, Jan 15, 3:10 PM
Landing
Mon, Jan 15, 4:45 PM
Flight duration
1 hr, 35 min
Passenger name
MS. VIJAY RAJKUMAR SHENOY
Seat
-
Confirmation number
NF7PGLO4K8H60YUO6427

Above is the filight booking details made through MMT. This was accidental,...

Sir I had come in contact with HR Rohit through Facebook reel for job in aviation indigo airlines for which I had contacted him he had asked me to pay the amounts to particular account which I will attach it I had paid an lumpsum amount of which the amount was to be refunded and a cheque was also been signed but as he met with an accident and was admitted in Hyderabad for his head operation were it was performed and by bad luck he is no more as informed by the jahura begum details will be attached now she is demanding for money as the cheque amount she says is that the some amount is been deposited in my account the account which I don't know as per her it's in the salary account of indigo the is axis bank and I don't have any documents of the bank so what should I do please help me can you.All details can be forwarded when required as well as what's app chat between me Rohit and jahura begum.

I booked Indigo flight date 14 Feb 2024 from Visakhaptnam to Lucknow with PNR CUZ6KG. the amount of 12392.00 got deducted from my bank account but the booking got denied
i am attaching the screen grab of the booking information
Please refund my money

From: VIJAY KUMAR SUNDESHA
B/1404 SKD SURYA KUTIR NEAR,
AEC CROSS ROAD NARANPURA,
AHMEDABAD PIN-380013.
Mail-vijay.[protected]@gmail.com
Mob: [protected]
Date : 01/01/2024

To
Customer Relations IndiGo Airlines
Central Wing, Ground Floor,
Thapar House, 124 Janpath,
New Delhi - 110001 India

Subject: Complaint Regarding Unjust Cancellation Charges...

Respected Sir/Madam,

I, Pankaj Pal Panwar, resident of Fatehabad, Haryana, flew with Indigo airline . On Friday, 23 December 2023, from Delhi to Mumbai on flight number 6E-864. My PNR No. is YVMP5D.

I checked in my luggage at Delhi on 04:45 PM, 23/12/2023 and upon arrival at Mumbai, my luggage was found to be Damaged completely. For the loss, I appeal for compensation to be provided.

My contact number is [protected]. I am enclosing a copy of (Airline Ticket) for your kind reference. I shall be highly obliged if you look into this matter.

In case of any queries, you may contact me at the above-stated contact number.

Thanks,
Kind Regards,
Pankaj Pal Panwar
+91 [protected]

I was suppose to travel from ahmedabad to chandigarh in my non stop flight on 29 december at 21:45 but flight got cancelled and they didn’t provide us any accommodation in night and they said you see on your own … and then somehow we managed to find some hotel nearby and then that flight was rescheduled to next morning… Next morning it was at 11 Am from ahmedabad to lucknow and then lucknow to chandigarh…. It was...