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IndiGo Complaints & Reviews

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Updated: Jul 5, 2026
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IndiGo reviews & complaints page 11

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S
shankaramanson
from Robertsonpet, Karnataka
Apr 24, 2018
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not providing a print of ticket

Address: New Delhi, Delhi

My name is kishore menon father of captain (First officer) kiran kishore
Was on standby on flight 6e232 from chennai to bangalore on 23.04 2018
The flight was schedule for departure at 2115 hrs. I reported at the indigo
Counter at 2015 hrs and approached the attendent at the counter for a print
Out of my ticket so as to get inside the airport for further procedures.
She told me that i was not entitiled for...
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Prashant22
from Bengaluru, Karnataka
Apr 22, 2018
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not allowed to board (check in issue)

Address: Bangalore, Karnataka

Date: 22/04/2018
Pnr: y7fgvr - 6e 684

I arrived the airport on time and tried to check in almost before 60 minutes but not allowed to board.
While standing in queue indigo executive asked to collect boarding pass from machine, as boarding pass machine was not generating boarding pass might some technical issues, when informed to indigo executive, i was asked to stand in the queue again to collect my boarding pass....
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Y
Yarmi
from Delhi, Delhi
Mar 26, 2018
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cancellation charges

Address: 110029
Website: Indigo

I have booked a ticket from indigo's app (Pnr 6e 614) the flight is after 3 days but due to some reason has to cancel it. So i called up within 15 to 20minutes to customer service care to cancel the ticket, but i have been informed of 3000rs cancellations charges wherein i have red all the 3 terms and conditions which was given and mentioned in my flight ticket and didn't see any kind of cancellation charges, and the person from customer...
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birendra jena
from Burla, Odisha
Mar 4, 2018
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losing my power bank

Address: Khordha, Odisha, 751021

Myself mr. Birendra jena while travelling from new delhi to bhubaneswar vide pnrt no-sj2t2u on dated 03.03.2018 i faced an unpleasant situation at the boarding lounge. As per the rule of the airline safety measures no one can travel with any battery driven equipment in their check-in baggage, but it can be taken with the hand baggage.

Now the pertinent question in my case that nobody from the baggage clearance department has...
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M
mukesh161061
from Delhi, Delhi
Feb 27, 2018
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not allowed to travel by indigo airlines against confirm ticket on 16/2/2018

Address: Ranchi, Jharkhand, 834001
Website: [email protected]

Dear Sir,

This was the great humiliation done by Indigo Airlines to travel on 16/2/2018 giving reasons of Cancellation of ticket which was completely false statement as I have not received any intimation through mail or phone call neither refund of total amount by any of the concerned Indigo or IRCTC flights website.
Indigo has hampered my personal dealing of worth two crores at Chandigarh due their negligence and false...
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H
hrgadhavi
from Ajmer, Rajasthan
Feb 26, 2018
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fraud email and job

I received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one guy named raj malhotra who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating...
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R
Ravimvidhate
from Vasai-Virar, Maharashtra
Feb 23, 2018
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change name

Address: 422207

I have booking my indigo flight ticket. But my spouse name after marriage no id proof but i have marriage certificate but only indigo airline not accepted marriage certificate id. I done request change name and given marriage certificate and old name aadhar send indigo mail. My spouse name change request pending and pending my issue. No solve airline costomer....
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N
naushil
from Bengaluru, Karnataka
Feb 19, 2018
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charging of 'convenience fee' while online booking - indigo airlines

Address: 560034
Website: www.goindigo.in

My friend and I are traveling to Chennai on Business on the 21st of Feb. We decided to fly Indigo airlines as we've generally had a good experience flying them in the past and their rates were competitive (I checked several websites). I found the lowest fares on the indigo homepage and decided to book my tickets there.
I selected my tickets, skipped the parts with the ad ons (food, special seats, insurance, etc..) My ticket total...
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Likhitha V
from Pune, Maharashtra
Jan 23, 2018
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travel certificate

Website: indigo

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : [protected]
Email...
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S
Sumit188
from Dimapur, Assam
Jan 23, 2018
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regarding money fraud and fake appointment letter

Address: Gurgaon, Haryana, 122002

Dated 08.01.18 i am see mail call letter from indigo airlines.in mail please security money deposit 9600. I am calling mr. Ayush malhotra in this no [protected] for security money deposit which account. He is give me bank of baroda account [protected]i8336 and ifsc code is barb0genoid name ineerjeet singh. I am deposit amount and call mr ayush malhotra is is tell me send me deposit slip in whats app no.[protected] and i send he is tell me i...
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S
sumitkumar218
from Delhi, Delhi
Jan 9, 2018
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need duplicate boarding pass

Address: Pune, Maharashtra, 411045

Hi,

I have lost my boarding pass. I need it urgently for lta purpose. Flight details given below:

Flight 1:
Flight no - 6e 672
Journey date - 12 october 2017
Pnr - vicu2u

Flight 2:

Flight no - 6e 643
Journey date - 23 october 2017
Pnr - uerg6q

Travellers: garima chaudhary and sumit kumar

Please send it to the following...
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S
Sandip Atkole
Jan 8, 2018
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request for duplicate boarding pass for lta exemption

Address: 400078

Respected sir/madam,

I mr. Sandip atkole, would like to request you to kindly issue a duplicate boarding pass for lta exemption in my company. Here are my flight details.

Booking reference: nf[protected]
Pnr no - jy4bgc
Flight: indigo airlines, 6e-205
Date: tue, 26 dec' 17
From: bom (Mumbai) to: del (Delhi) 08:30 hrs
Departure time: 08.30 am
Indigo passenger (S)br...
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H
Hardeepsinghal
from Delhi, Delhi
Jan 4, 2018
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gst invoice

Address: New Delhi, Delhi, 110001

I booked two tickets today 04/01/2018 for 20/02/2018 with details as under:
Hardeep singhal (Delhi to vishakhapatnam) pnr q9e94f
Sagar jain (Delhi to vishakhapatnam) pnr wh6gpa

But the gst invoice was not made available. I contacted on[protected] but as told to wait for 30 days for gst invoice. As per guidlines, the airline is required to issue the gst invoice as and when ticket is booked

You are...
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A
Aravind arun
from Chennai, Tamil Nadu
Dec 16, 2017
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online fraud in the name of indigo

Address: Gurgaon, Haryana, 641008
Website: [email protected]

My resume was taken from freshersworld.com and a person named sudhir srivastav stating himself as the hr person for recruitment sent me a mail with an attachment to deposit 9, 900 as security deposit for interview in gurgaon, haryana.

He said that transportation, food, flight charges will be arranged for the interview. After i deposited he again called me and asked to deposit 50000 rs. I got a doubt and approached indigo office...
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P
Prakashprakki
from Bengaluru, Karnataka
Nov 28, 2017
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requesting duplicate boarding pass

Have lost my boarding pass and i need a duplicate of it for official use.

Name: prakash n

Pnr no.-u97uhf
Indigo airline 6e 985 from coimbatore → new delhi on 26 jun 2017
&
Pnr no.-v7bykl
Indigo airline 6e 3752 from new delhi → coimbatore on 19 jun 2017

Kindly process my request as soon as possible since it's urgent for me to submit the same in my office.
br...
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K
K James
from Delhi, Delhi
Sep 4, 2017
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pre-booked meal not served

Address: New Delhi, Delhi, 110018

I had booked a ticket for my journey from imphal to guwahati. The journey date was 3rd september, 2017 in flight no.: 6e 187.in the booking i have added services as pre-booked meal and pre-reserved seat for my itinerary.

After boarding the plane and when it comes for meal serving i was told that the meal will not be provided for this booking as the flight duration is only 50 minutes and instead of meal i can get only cookies....
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A
achattop
from Kolkata, West Bengal
Aug 14, 2017
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for lost items

Address: Kolkata, West Bengal

I have boarded indigo flight 6e 987 from chennai- kolkata on 14 tht august and occchennaiupying seat no 5d. Two nos article i.E one marble paper gift item from my company m/s indian oil corporation ltd (md) /sr, chennai and one new ambored color drinking water bottle were fallen on the over headbox fallen from my open bag which i could not be traced while alighting from said flight. Requested to hand over my lost articles if it have been...
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A
Alok Thapliyal
from Aligarh, Uttar Pradesh
Mar 15, 2017
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Problem in web check in and then not allowed boarding in spite of giving proper reason

Address: Gurgaon, Haryana, 248001
Website: www.goindigo.in

I was booked on flight 6e - 755 from dehradun to delhi and then with a connecting flight 6e - 763 from delhi to pune. The flight was to depart from dehradun to delhi on 15th march 2017. The pnr number of my ticket was j8w77p

On 13th of march i tried to do the web check in on both of these flights but i was checked in only in the delhi - pune flight (This i came to know later). As per the website i was shown that my check has...
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P
preetam kaur
from Mumbai, Maharashtra
Feb 22, 2017
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Correction in name of one passenger

Address: Mumbai City, Maharashtra, 421003
Website: indigo airlines

Makemytrip booking id: nf[protected]
Booking date: 10 feb, 2017
1/ pnr - sijhke mar 14, 2017

Mumbai - delhi
6e - 956
Indigo airlines
Depart
05:50
Pm
Arrive
08:00
Pm

Above are the flight details just want to do correction in the name given below
Perma morappa

The name mentioned in ticket is perma morappa instead of this...
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J
Jags Budwal
Feb 10, 2017
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Error on Website - Not Refunding

Website: www.goindigo.in

Hi,

This is a complaint for the website. I had booked a flight for 26th Feb from Patna to Delhi, when it came to the point of paying for the flights I was promoted with an unauthorised transaction check from my bank, this happened 3 times. On the third time i changed payment card and tried again, this worked successfully. but when i got the Itinerary the date is for the 26th March. I am 110% confident i had not selected this...
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