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IndiGo Complaints & Reviews

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Last updated Mar 27, 2024
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K
Kaizal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indigo ticket not booked but amount deducted and refund not done

Booked two tickets on 10th June 2019 for an international journey through ICICI net banking. Transaction was successful and amount INR 22798 got deducted but ticket was not booked successfully. On inquiry, indigo said there is no such booking done.
Indigo is saying that your bank will revert the amount and they are denying about the receipt of said amount.

I booked another ticket for the same passenger through same channel...
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Gonapadu Diavamdinne Venkateswar Reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost baggage - not received after 12 days also

I travelled from Sharjah to Hyderabad on 30-May-2019. I didn't find one of my baggage and Hyderabad Indigo staff told my baggage is not loaded in Sharjah airport. They gave one report (PIR) and told they will deliver in 1 day.
This is 12 days since I lost my baggage, I didn't receive yet.
I raised several customer complaints through Indigo website, called and raised complaint several times to Indigo customer care, no use....
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Parthipan M
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lost gold ring in flight 6e 7188

I was travelling in Indigo flight 6E 7188 on 11th June from Tuticotin to Chennai. I lost my gold ring during the journey & am sure i lost it while i was preparing my luggage to get down from the aircraft from seat 7A.
I did complaint the ground staff on the issue & there was no positive response from the concern staff. I feel good if Indigo services can find my ring & get back to me.

Thanks & Regards,
Parthipan...
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K
Koel Kabir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missed connecting flight due to delayed indigo flight

My friend missed his flight from bangalore to frankfurt at 3.05 6th June 2019 am due to delayed indigo flight 6E 877 scheduled to depart at 21.55 on 5th June 2019 instead departed at 5.00 am the next morning that is 6th June 2019 as a result of which my friend had to book another flight and had to pay 1000$ again. I want full refund of $1000 from bloody airlines Indigo. They did not help at all nor did they provide any accommodation or any...
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S
sharmila basu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

awful service

Address:Mumbai City, Maharashtra

It was a shameful and awful experience travelling by Indigo with 4 senior citizens of whom 3 needed wheel chairs, Ms. Saswati Das, Age 78 years (PNR No. CMGH4R), Ms. Anandi More, Age 69 Years (PNR No. GFJV5J), and Ms Sandhya Shah, Age 68 Years (PNR No. GBKM8V) on 9th June’19. We were travelling from Goa to Mumbai by 6E 6097. All the 3 wheel chairs were pre-booked so that the senior citizens are not at discomfort while travelling.
br...
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S
Saikiran Kanna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job

Address:Opp Dominos lane, Himayathnagar, Hyderabad, Andhra Pradesh, 500029

Hi i got a cal frm indigo from new delhi nd he is saying that i was selected In Air ticketing salary 25k.He told me to pay 10550 to get offer letter nd training letter..so i payed him after the payment he is not answring the cal nd not provided job later i come to know he is fake.i hav al proofs lyk cal recordings nd oline payment slips.plz do smethng...
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M
Mr PK Das
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding money fraud and fake appointment letter inquiry

One of my friend got a call, who says that there is opening for AIR TICKETING for kanpur location and asked to deposit money of 2500/- as a registration fee. Then they took a test and said you got qualified but for attending training you have to deposit another 8750 rs. They have shared some document as a offer letter.
He (my friend) got mails from [protected]@gmail.com.

Please suggest, is it released from indigo...
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G
GeorgeFerns
from Phaltan, Maharashtra
Mar 30, 2022
This thread was updated on Mar 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer letter

HRD/1T/18-19/NIO-322N-334
Page 1 of4 Annexure to your Offer of Employment [HRD/1T/18-19/NIOT-2]
HRD/1T/18-19/NIO-322N-334
Candidate ID:-18975-7CH0-I347-U0851
Dear:-George Fernandes,
Congratulations! Further to your application for employment with us, and the subsequent selection
process, we are delighted to offer you the Role of in. Your role designation will be Ground Staff in Goa
International...
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K
Kolanu Mahitha Reddy
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

luggage

Address:Hyderabad, Andhra Pradesh

My PNR number OHLYHW.Flight number 6E 466 from Banglore to Hyderabad on June 8th 2019.
I haven’t received my luggage till now. I have been constantly calling the airlines regarding my luggage status but got no proper response. My calls are being ignored as well. It’s a 7 kg dark blue coloured trolly.Please look into this matter as soon as possible
Thank You,
Mahitha Reddy...
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Rajesh Khattri
from Bihar Sharif, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

properly seat not allotted our four passenger

Address:Lucknow, Uttar Pradesh, 226025

Our PNR no AD7ENS for Lucknow to Bagdogra.(connecting flight) We did web check-in and allotted seat 14B to 14E from Lko airport when we took bording pass, Miss Joyti informed that all seats were separate which was very disheartening. I requested her but still she did'nt help us to get seats together. All 4 o[censored]s were seated seperately in the whole journey, our's was the worst experience with Indigo this time....
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A
Adhithya Kurup
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wallet lost

Address:99 bansidhar row house. Opp ISKCON temple Jahangirpuri Surat, Surat, Gujarat

We were travelling from Chennai to Surat today I.e. 9th June 2019 . We forgot our wallet in the pocket In front of our seat. Our seats were 7A 7B and 7C. I went to the indigo customer care and after some calls they said there is no wallet. But I am pretty sure that it is there only. It’s with a lot of pain I am saying this as I trusted this airlines and I think they need to look after this....
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T
Tamil40999603
from Mumbai, Maharashtra
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doubt regarding offer

A friend of mine recently received an appointment letter from indigo for the post of loader in indigo, but seeing through the internet I have a small fear if it may or may not be genuine.the offer say the location Chennai with terminal number and its for loader, kindly verify if the offer is genuine, the date of offer and the joining has a month gap which is giving more doubt...
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K
Krishna Teja thati
from Hyderabad, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding damage of my check-in luggage

Hi,

I have travelled from Hyderabad to Indore via Indigo airlines on 10/03/2019. Details: Flight - 6E 416 & PNR - MJK3XA. I had Glenfiddich Single Malt Scotch Whisky (12 years old Signature) which is of INR 6, 000 in the check-in luggage bag. They have marked it as Fragile at the Hyderabad airport. When i received my bag, I could get the smell of the Whisky & my bag seemed wet all over the place. So, I opened it & found that...
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V
VinodMittal123
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

arrogant and uncivilised behaviour of pilot mr. javed khan

Address:Central Wing, Ground Floor, Thapar House, 124, Janpath, New Delhi – 110001 India., New Delhi, New Delhi District, Delhi, India, New Delhi, Delhi, 110001

I Dr. Mittal have made a complaint on June 2 against Mr. Khan for his arrogant and uncivilized behavior on Airport T1 (at IndiGo Boarding pass counter) on May 30 around 8 am.
The reply I received on June 7, from the IndiGo customer care is a predecided and planned one (which I think they are send to every complainant). It is not at all satisfactory. I think, I should file my to complaint to Consumer court or Ministry of civil aviation,...
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Ajit K Pradhan
from Saiha, Mizoram
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor customer service

Address:Guwahati, 781003

Please refer to my PNR number LB1CTL & LEPLWP for the flight 6E 731 from Guwahati to Bhubaneswar.

The luggage check in time was upto 13:05 hrs and my family members were in the queue by 13:00 hrs. There were 2 persons before us. By the time I reached the counter it was 13:07 hrs and the counter executive mentioned that the check in closed. Subsequently I was directed to the counter no.27 and requested the executive to contact...
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N
NileshPrajapati91
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pnr hkhitk travel date 22 april 2019 boarding denied by indigo employee, we had international connection which was missed

Address:Jaipur International Airport, Jaipur, Rajasthan

I got married on 16th April and me and my wife were travelling to bali for our honeymoon on April 23rd 1AM early morning flight from Bangalore.

But due to carelessness of one of the indigo staff at Jaipur International Airport, we were unable to board the flight from Jaipur to Bangalore. She denied our boarding, as we showed up at 6.42PM with our check in bags. We informed her that we have an international flight from Bangalore...
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Nasar baba
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job

I have applied for the job in shine. Com they asked to pay 2000 as registration fee after that they kept online test it was done after that they asked to pay 6, 500 after that they have done an telephonic interview after that they are asked to pay 15, 500 they said all this amount is refundable
Mail id is [protected]@outlook.com

It is real Or fake please help

They sent me this lettet...
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naireetac
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bad behavior

Address:Kolkata, West Bengal, 700005

Your customer service reps are frustrated and shout on customers. They neither have the courtesy to speak nor can they speak in proper english. Mohini being one of your reps who picked up my call tells me (yelling at me) that she has a lot of customers to deal with.

I simply asked her for a confirmatory email on my refund status.

Thank you so much for such an insult.

I shall spread this word....
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Sumande76292216
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake ticketing executive

Address:C 19 uttarayan sarani. Nowdapara. Near Techno India Public School., Kolkata, West Bengal, 700057

Sir my name is suman dey. I g ot a cheat on me .i m recived indigo airlines ticketing executive job via gmai. Then mrs ishika called me and told that im selected the job but there was a 2500 processing fees and she gives me a no after 1 days mrs nisha calling me and told that u have a police verification of 6500 processing fess which is under process and it refund by via cheque .now mrs nisha called me today and told that a joining letter...
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T
TeamOMI Sales
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of the money

Dear Team
Greetings of the Day!
My father was booked under PNR/Booking Ref.: VKQ9WN
from Colombo to Delhi. 12th March 2019 starting from Colombo & 13th March 2019 reaching delhi. Total fare was INR 21594/-
Due to death of his sister on 8th March 2019 he has to prep one his flight to 10th March 2019 starting from Colombo & 11th March 2019 reaching delhi. Total Fare INR29044/-
I tried my level best to make...
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