IndiGo Complaints & Reviews

I got a call mentioning you applied for a ground staff job in airlines and we recruit for the same for that u need to register then online test n thr after selection process with paid training n later on payroll with good ctc kindly provide ur photo qualification certificate n id they demand me 1st 2000rs as registration fees once done they asked me to deposit rs6500 as test fees once test done they demanded me rs 15000 as deposit charges...

Hi I am Athira, on 11th June 2019 i received a mail with a call letter from indigo regarding the interview process to be held in 22nd June at Bangalore. They asked to pay an amount of Rs. 8900 plus GST as a security deposit. This was for air tickets, pickup, drop etc. I first made a payment of Rs.8900/- and later on they informed me that I should make the make payment including taxes Rs.10, 502/- and they will refund the Rs.8900/-
After payment, they sent an application form with few details, I reverted back by filling it up. Next day i got a call telling 5 candidates has an opportunity of direct joining without interview and i am one among them. Rs. 50, 000 has be paid as a bond which will be refunded after 18 months. I didnt gone for that offer, so they said they will refund Rs.8900/- now and balance Rs.10, 502/- on the date of attending the interview.
But they haven't made the refund yet. Please help me how can I recover my money back?
His name is Vinay Dhir (Ph:+91 [protected])

I was supposed to travel from Guwahati to Kolkata (6E572) and Kolkata to Mumbai (6E961) with my mother on 12/06/19 (PNR: UJP4HA) as we had to catch an international flight to Mauritius. Our Kolkata to Mumbai flight was scheduled at 9:30 PM and we were supposed to reach Mumbai by 12:30 AM on 13/06/19. When we reached Kolkata airport, we came to know that the flight had been rescheduled to 10:35 PM due to some delay. The airline officials then...

Even I also got cheated by them.i received same appointment letter after I have paid some money.again they started to asking still more money .they are calling again and again after I could realised as fake .they have called me again and spoke to me I told them directly it's fake . Though they are convincing me plz be aware of it . IndiGo doesn't call u nor email u .can I charge file against them?

I have lost my boarding pass. I need same for LTC claim. Details are as follows:- Travelling from Guwahati to Varanasi. Travelling date: 02/04/2019 Flight no:- IndiGO 6E-726 Please send duplicate or any other certificate to my email id- [protected]@gmail.com I will be very thankful to you. Thanks & Regards S K Chaubey E-mail – [protected]@gmail.com

Today I had checked in with your airlines and your airline person at the ticket counter was too much rude... I had a cartonq as an hand carry because i had an injury in my pelvic area i cannot lift it as an hand carry. I also said her if it would have been a trolley i would have taken it n dubai airport isnt a small airport where i can lift the lugguage and roam around. The way she spoke to me way was really rude and when i said her im gonna complaint about your behaviour she said my name is shiny go n complaint to whomever you want to. When you hire please check that they havent got any sort of attitude. I have the worst experience with indigo. There was Mr. ALI who spoke to me very politely and tried to pacify things but Ms. Shiny has got an extraordinary attitude towards the passengers she also fussed with a senior citizen argue about his lugguage. There isnt any sort of consideration from indigo.
I hope ill get a detailed reply on how your airline would fix people with attitude with customers.
My flight details are dubai to hyd flight no 6E 25 seat no 17A dated 13th june 2019.

I flew by Indigo flight number 6E 453 from Coimbatore to Mumbai on 11 th June, 2019. My seat number was 1 F.

There was a passenger seated on 2 E behind me who was talking on phone even after the announcements and the crew saw it but kept quiet. He continued talking on phone even while the plane was taxiing. When it continued almost till near the take off point I called the Flight supervisor by name Isha and told her to check this. On hearing this passenger kept quiet.

Instead of checking the passenger Isha made a cursory look at the passenger and told me rudely that he is only watching a movie and not talking.

I fail to understand how he can even watch a movie when all electronic devices should not be used ( even on airplane mode ) during take off and touch down.After this the behaviour of the supervisor was visibly agitated and at the end of the flight too she was quite rude in the manner which she was ushering the passengers out. Incidentally she ushered out the passengers without announcing details of baggage bay.

I am a Police Officer and Commissioner of Police of Pimpri-Chinchwad Pune.
I have also served as Director Security of Air India once. I am pretty familiar with Aviation security and safety.I was also Dy CVO of Air India and am familiar with these issues.

This supervisor Isha has a serious attitude problem and needs strong corrective action. May be a downgrade .

Regards
Padmanabhan [protected]

It is for your kind attention that my self Subedar Sadhan Mondal serving in Army at Secunderabad. On 07 May 2019, a call received me from my home, regarding my wife is serious and admitted in hospital at 1830hrs. I have no option to reach on same day, I have book your flight no G8-122 at 1900hrs. PNR-TDVJFH, ID[protected]. And reached at RAJEEV Gandhi Airport Hyderabad at 2015hrs. But your staff don't cooperate to attending the flight to me. I have loss my lot of money as ticket without travel in that situation when we require of money.
I request to being a soldier please return my money claimed as ticket amount.

Your sincerely
Subedar Sadhan Mondal
MOBILE NUMBER [protected]

Date 12 06 19

Dear Sir,

I have traveled from Chennai - Hyderabad - Raipur by Indigo flight 6E 624 on 6th June. My seat number was 28 D and I have left my Ear phone (Bluetooth Make BEAT) in the seat bag of 27 D. I have sent a complaint to customer.relations on 6th june aon reaching Raipur.

Meanwhile, when I contacted [protected] on 9th June, one Mr.Chaitanya made efforts and located the Earphone. At my request, they have agreed to send the Earphone to hometown Coimbatore on 10th morning flight and I was asked to collect the Earphone from Coimbatore Airport. When I visited and enquired at the coimbatore Airport on 10th June, it was not sent. I again contacted Hyderabad office on 11th June and after taking all the details, they agreed to send the Earphone on 12th June 2019. They have asked me to show the Boarding Pass to collect the Earphone. Till now, whenever I contact the Hyderabad indigo office, they patiently listen and inform me the Earphone is available. But the item has not been sent to Coimbatore Airport. The customer relations response is not satisfied.

Date of the incident : 06 06 19
PNR Number IEW1JP
Seat Number - 28 D
Sector : Chennai - Hyderabad
Earphone Make : BEAT ( bluetooth)
Colour : Blue

I seek your intervention and send it to Coimbatore Airport with a message so that I can go and collect.

Your early response will be appreciated.

warm regards

Rajavel K
Retd AGM-BHEL
Coimbatore
Mobile : [protected]
[protected]

On 29th May 2019, I supposed to catch a flight 6E 455 (PNR No: ODNEQF) from Delhi To Kolkata, somehow I missed that and decided to book next available flight i.e. 6E 921.
I purchased a ticket from ROW-H, counter No 3 at T1 Terminal Delhi with amounting Rs. 7, 902.00 and counter has issued a boarding PASS directly without given me a payment receipt or Invoice.
So I am requesting kindly arrange to send the invoice or payment...

Booked two tickets on 10th June 2019 for an international journey through ICICI net banking. Transaction was successful and amount INR 22798 got deducted but ticket was not booked successfully. On inquiry, indigo said there is no such booking done.
Indigo is saying that your bank will revert the amount and they are denying about the receipt of said amount.

I booked another ticket for the same passenger through same channel and this time it got successful and again amount got deducted and ticket is generated.

When and How will I get the refund for my first transaction.
Awaiting response and resolution for the same.

I travelled from Sharjah to Hyderabad on 30-May-2019. I didn't find one of my baggage and Hyderabad Indigo staff told my baggage is not loaded in Sharjah airport. They gave one report (PIR) and told they will deliver in 1 day.
This is 12 days since I lost my baggage, I didn't receive yet.
I raised several customer complaints through Indigo website, called and raised complaint several times to Indigo customer care, no use.

I was travelling in Indigo flight 6E 7188 on 11th June from Tuticotin to Chennai. I lost my gold ring during the journey & am sure i lost it while i was preparing my luggage to get down from the aircraft from seat 7A.
I did complaint the ground staff on the issue & there was no positive response from the concern staff. I feel good if Indigo services can find my ring & get back to me.

Thanks & Regards,
Parthipan Muthupandi
[protected] /[protected]

My friend missed his flight from bangalore to frankfurt at 3.05 6th June 2019 am due to delayed indigo flight 6E 877 scheduled to depart at 21.55 on 5th June 2019 instead departed at 5.00 am the next morning that is 6th June 2019 as a result of which my friend had to book another flight and had to pay 1000$ again. I want full refund of $1000 from bloody airlines Indigo. They did not help at all nor did they provide any accommodation or any other assistance.

It was a shameful and awful experience travelling by Indigo with 4 senior citizens of whom 3 needed wheel chairs, Ms. Saswati Das, Age 78 years (PNR No. CMGH4R), Ms. Anandi More, Age 69 Years (PNR No. GFJV5J), and Ms Sandhya Shah, Age 68 Years (PNR No. GBKM8V) on 9th June’19. We were travelling from Goa to Mumbai by 6E 6097. All the 3 wheel chairs were pre-booked so that the senior citizens are not at discomfort while travelling.

To our utter dismay, after landing at Mumbai airport, there was no attendant or wheel chair for service. It was the steep stairs which all three senior citizens had to climb down. In the hot sun, we were continuously asking the ground staff and the pilot for help, but no one had any answer. The lady pilot, however, got down from the other side of the flight, and avoided the scene completely and managed to sit in the car which was waiting for them. We were clueless and were constantly asking the ground staff to bring the wheel chairs. After 20 mins of struggle the wheel chairs came. This has caused immense mental turmoil, agony and physical pain to all the three passengers.

Indigo, r u not responsible for all these irresponsible behaviour?? Flight landed before time / some other spot is not the passengers’ look out. It is sheer negligence of the Indigo employees for which we demand compensation and apology.

Please treat this seriously and take necessary step immediately, else we will go to consumer court and spread the word through social media.

Anticipating an immediate reply.

Sharmila
[protected]

Hi i got a cal frm indigo from new delhi nd he is saying that i was selected In Air ticketing salary 25k.He told me to pay 10550 to get offer letter nd training letter..so i payed him after the payment he is not answring the cal nd not provided job later i come to know he is fake.i hav al proofs lyk cal recordings nd oline payment slips.plz do smethng

One of my friend got a call, who says that there is opening for AIR TICKETING for kanpur location and asked to deposit money of 2500/- as a registration fee. Then they took a test and said you got qualified but for attending training you have to deposit another 8750 rs. They have shared some document as a offer letter.
He (my friend) got mails from [protected]@gmail.com.

Please suggest, is it released from indigo itself or is it fraud.

HRD/1T/18-19/NIO-322N-334
Page 1 of4 Annexure to your Offer of Employment [HRD/1T/18-19/NIOT-2]
HRD/1T/18-19/NIO-322N-334
Candidate ID:-18975-7CH0-I347-U0851
Dear:-George Fernandes,
Congratulations! Further to your application for employment with us, and the subsequent selection
process, we are delighted to offer you the Role of in. Your role designation will be Ground Staff in Goa
International...

My PNR number OHLYHW.Flight number 6E 466 from Banglore to Hyderabad on June 8th 2019.
I haven’t received my luggage till now. I have been constantly calling the airlines regarding my luggage status but got no proper response. My calls are being ignored as well. It’s a 7 kg dark blue coloured trolly.Please look into this matter as soon as possible
Thank You,
Mahitha Reddy

Our PNR no AD7ENS for Lucknow to Bagdogra.(connecting flight) We did web check-in and allotted seat 14B to 14E from Lko airport when we took bording pass, Miss Joyti informed that all seats were separate which was very disheartening. I requested her but still she did'nt help us to get seats together. All 4 o[censored]s were seated seperately in the whole journey, our's was the worst experience with Indigo this time.