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IndiGo Complaints & Reviews

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Last updated Apr 20, 2024
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IndiGo reviews & complaints page 107

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S
sheikhulsaba
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loss of my bag cover

Address:Hyderabad, Telangana

As i was travelling from srinagar Hyderabad and connecting at Mumbai on[protected] in flight no 6E 254 seat no 5E and when I received my bag on conveinener belt, I found my protective cover of bag was missing and bag was open .then I immediately I formed your supervisor and he starts his efforts to trace it, after half an hour he said that I have traced your cover and it will take some time to reach on the counter but nothing happen .then...
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Dr. Sandeep Lathwal
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

check-in baggage not delivered to destination

Address:House no. 850 Sector 15, Sonipat, Haryana, 131001

This complaints is regarding INDIGO flight no. 6E-7192 from Kolhapur to Hyderbad on date 17 jun 2019.In this flight Checkin baggage were not loaded in flight and total 22 out 32 baggages not loaded for many passengers.When we have asked them regarding issue they have ignored the peoples and taking it casually.After so many verbal escalations and protest against this they lodged our complaint and replied that your baggage will come via pune...
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chsuman2000
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misleading online flight adjustment on a flexitime fare

I booked multicity flights for my daughter travelling to India in July and opted for flexitime fare which I used yesterday evening 16 June, 2019 at 11PM (MST) to change the flight dates and paid few dollars extra for the change. Upon receiving the itenary over email I noticed that the Delhi-Pune flight time at 2 AM night was incorrect. SO using the same PNR I went to edit that particular flight online and opted for the afternoon 2.10 PM flight...
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Adelle Dsilva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud indigo recruiters

Hello, i recieved a call from an indigo recruiter saying pay this amount for registration and we’ll take your telephonic round. He asked me to pay 2500 to register and I found that shady but still paid and now they’ve tried to ask me for more money. They even sent fake emails claiming to be the hr of indigo. Hope you can help me out with my money and they’ve done same to other friends of mine too. They claim to be sr. Crew and the Hr...
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Vibha Venkatesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight delay/refund

Initial Flight booking-
Booking Reference- LBS5SY
Booking ID[protected]
Passenger Name- 1. Vibha Venkatesh 2. Venkatesh Rengasamy
Flight from Chennai to Kolkata got delayed by 3 hours.
Original time- 11:30 hours
Actual timing- 13:30 hours
We had further flight connection from Kolkata to Dhaka- Booking reference- JCGMVI
Time – 16:50 hours

We approached ground staff...
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S
sachi agarwal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

blue beats earphones

Address:Flat no. B-301, Oscar Orchards, Sahakarnagar, A-Block, 560092

Hi, I was traveling from Goa to Bengaluru with the flight number: 6E 281, departure time: 8.15 delayed by 6 hours, seat no. 18D. It was a short flight which got delayed by 6 hours and and we finally departed at 2.15 from Goa. My earphones were on my lap and probably fell down when I got up to leave. Please find it for me and I will be so so thankful as it was gift from my brother on my birthday....
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indira66
from Neyyattinkara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not get meals on cpml ticket

Address:695030

PNR CL9WKX
TRAVEL DATE[protected]
GUWAHATI TO TRIVANDRUM

Sir/Madam, In my recent trip i was denied food on board by the indigo airline staff saying the reason as cpml was not shown in the boarding pass. But in fact it was mentioned in my ticket very clearly. It was a bad experience for me. Please ensure that such incidents don't happen in future....
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Priti714
from Kolkata, West Bengal
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flight 6e-271, flight departed 30 minutes before than the actual time

Address:Netaji Subhas International Airport Kolkata, Kolkata, West Bengal

We have a flight at 6:20, boarding pass has bee. Issued us at 5:20. Then the security persons took around 30 minutes. Instead of telling them that we have flight at 5:55 am, noone considers us. We have reported at boarding gate at 6 am and they informed that flight has taken off.
How could a flight can take off before time without passengers when they have already issued boarding pass. This is absolute cheating. Now authority is showing...
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V
Vijithmn
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess baggage fees error

Address:Hyderabad, Andhra Pradesh

This is with regards to PNR # LB4V4Y (Hyd - Goa). I was charged an excess baggage fees of 6KG extra even though I had an international connection with Qatar Airways - and for my laptop bag. (I had one check in within weight limit (13.7 KG) and one carry on (6.9 KG) and one laptop bag (6 KG - due to two laptops). During this visit I was travelling around many states in India through Indigo and no one else charged me an excess fee other than...
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Anupama KN
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I m complaining

Address:Row house no 8 green village kashigaon kashimira mira road e, Mumbai City, Maharashtra, 400107
Website:Indigo

Indigo and eezygo travels are big frauds. They steal customers hard earned money. I canceĺled the ticket for SL5rpn. The refund was due from 31st may. Indigo blames agency while agency blamed indigo. I spoke to a customer rep on 15th june called laxmi. She was rude and unhelpful. I spoke to her manager Ram to my surprise he was rude too. I have hired a lawyer and have no option other than to file a law suit. You can speak to me any time...
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G
GijoMathew
from Nadapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

baggages not received

Address:No.71-26, 8th cross, West of chord road, Bhovipalya, Bangalore-560086, Bangalore, Karnataka, 0091

I travelled in your flight No 6E96 from Dubai to Bangalore on 12th June but I didnt get 2 baggage(framed photo and Videocon TV) on time from Bengaluru airport. Indigo officials informed me it will be delivered on the next day but not get even after 3 days.I had paid custom duty charge of Rs 3606. Very bad response from the officials when I called.....
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A
Alisha16
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed to board the flight even after reaching on time

I was travelling from Bangalore to Kolkata on June 15, 2019 via indigo flight 6e-713, 4:55 am departure.. I Reached the boarding gates On time and it was told to me that gates are closed and boarding is not allowed.. the indigo staff how conveniently told to take the next flight by paying 1500. When I reach the counter for reservation, I’m told that there are no flights to Kolkata till afternoon and whichever was the next flight, I need...
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Adv Anil Kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

drinking water not provided irrespective of repeated requests

I am Adv. Anil Kumar. V. C and was a passenger in Indigo flight no. 6E 176 dated 14.6.2019, boarded from Trivandrum to Dehli. When the Aircraft reached at Mumbai Airport at about 1.45pm I asked Ms.Soniya, the Cabin Crew to get some drinking water. She showed gestures at me for waiting and there after no response from the said Cabin Crew. Thereafter at about 3.45 pm I again asked another cabin crew (name not remembering) to get some drinking...
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Samuel Selvamony
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight delay / passengers boarded without the captain

Address:New Delhi, Delhi, 110045

On 06/ 06/ 2019, I have boarded flight no. 6E- 2484. The flight was scheduled to leave at 23: 30 but for the next four hours, they kept sending messages that it is delayed. The worst thing they did was to have the passengers board the flight without the pilot and sit for more than two hours inside. When one of the passenger asked about it and filmed the reply of the crew, the pilot started blackmailing him saying, unless the video is deleted...
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Daisy MONIKA LAL
from Antu, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed to board my flight even after arriving in time

Address:Allahabad, Uttar Pradesh, 211012

I had booked my 12:50 p.m indigo flight for Delhi for 14th, June, 2019. I had arrived 1 he before and was in line for the check-in. It was still displaying on the screen above the counter that the check-in is in progress. Soon after the check-in was aborted. They said we were late and had to come 2hrs before. The flight could not be boarded now.
I want to enquire that are there any such rules for not allowing a person to board if...
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Tani R
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake name, fake accounts, fraud calls

[protected] Fraudulent behaviour from this number

[protected] another fraudulent behaviour from this number claiming himself as RK Malhotra HR head from Indigo Airlines

[protected] another number but i am sure all these people or numbers belong to the same fraud group who is claiming to be a part of the indigo HR department with offer letter alongwith Indigo logo has been reaching out to innocent people and carrying...
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Tanisha Gawli
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recruitment of candidates

Address:Chattrapati shivaji airport, Thane, Maharashtra, 421302

I got a mail regarding this indigo job they asked me for my education proof, passport size photo, and identification proof. I sent them all of the above documents through mail after 1-2 days I got a mail mentioned that your profile has been selected and asked me to give aptitude test for which they asked me to pay after that there was telephonic round. In which also I got selected they just kept on taking money on every step. They sent me...
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Nets BeHappy_GoCrazy_
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

missing bag

Address:Flat : 202, Gowra tulip, Vittal Rao Nagar, Madhapur, Hyderabad, Andhra Pradesh, 500081

My bag is missing. I traveled on 9th Jun 2019 from Bangalore to Hyderabad.
My bag had mostly branded clothes, pair of shoes and Miniso Bags. And there was a pair of small gold ear ring too worth ~5k(which I missed out on the say when I files PIR as I tired like hell).
It has disturbed me a lot, 5 days and my bag having all the day to day things is missing.

It is been 5 days already. Now I want to claim compensation...
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reshmasheikh
from Mumbai, Maharashtra
Jan 6, 2022
This thread was updated on Jan 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud of rs 48500 they named themselves as a aviation career recruiter n based in delhi but they dont have any office

Address:NAVRANG SOCIETY RAMDASWADI ROOMNO:7 KALYAN WEST, Thane, Maharashtra, 421301

I got a call mentioning you applied for a ground staff job in airlines and we recruit for the same for that u need to register then online test n thr after selection process with paid training n later on payroll with good ctc kindly provide ur photo qualification certificate n id they demand me 1st 2000rs as registration fees once done they asked me to deposit rs6500 as test fees once test done they demanded me rs 15000 as deposit charges...
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athira18
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job offer and money fraud

Hi I am Athira, on 11th June 2019 i received a mail with a call letter from indigo regarding the interview process to be held in 22nd June at Bangalore. They asked to pay an amount of Rs. 8900 plus GST as a security deposit. This was for air tickets, pickup, drop etc. I first made a payment of Rs.8900/- and later on they informed me that I should make the make payment including taxes Rs.10, 502/- and they will refund the Rs.8900/-
After...
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