IndiGo Complaints & Reviews

Hi,

I have travelled from Hyderabad to Indore via Indigo airlines on 10/03/2019. Details: Flight - 6E 416 & PNR - MJK3XA. I had Glenfiddich Single Malt Scotch Whisky (12 years old Signature) which is of INR 6, 000 in the check-in luggage bag. They have marked it as Fragile at the Hyderabad airport. When i received my bag, I could get the smell of the Whisky & my bag seemed wet all over the place. So, I opened it & found that...

I Dr. Mittal have made a complaint on June 2 against Mr. Khan for his arrogant and uncivilized behavior on Airport T1 (at IndiGo Boarding pass counter) on May 30 around 8 am.
The reply I received on June 7, from the IndiGo customer care is a predecided and planned one (which I think they are send to every complainant). It is not at all satisfactory. I think, I should file my to complaint to Consumer court or Ministry of civil aviation,...

Please refer to my PNR number LB1CTL & LEPLWP for the flight 6E 731 from Guwahati to Bhubaneswar.

The luggage check in time was upto 13:05 hrs and my family members were in the queue by 13:00 hrs. There were 2 persons before us. By the time I reached the counter it was 13:07 hrs and the counter executive mentioned that the check in closed. Subsequently I was directed to the counter no.27 and requested the executive to contact...

I got married on 16th April and me and my wife were travelling to bali for our honeymoon on April 23rd 1AM early morning flight from Bangalore.

But due to carelessness of one of the indigo staff at Jaipur International Airport, we were unable to board the flight from Jaipur to Bangalore. She denied our boarding, as we showed up at 6.42PM with our check in bags. We informed her that we have an international flight from Bangalore...

I have applied for the job in shine. Com they asked to pay 2000 as registration fee after that they kept online test it was done after that they asked to pay 6, 500 after that they have done an telephonic interview after that they are asked to pay 15, 500 they said all this amount is refundable
Mail id is [protected]@outlook.com

It is real Or fake please help

They sent me this lettet...

Your customer service reps are frustrated and shout on customers. They neither have the courtesy to speak nor can they speak in proper english. Mohini being one of your reps who picked up my call tells me (yelling at me) that she has a lot of customers to deal with.

I simply asked her for a confirmatory email on my refund status.

Thank you so much for such an insult.

I shall spread this word....

Sir my name is suman dey. I g ot a cheat on me .i m recived indigo airlines ticketing executive job via gmai. Then mrs ishika called me and told that im selected the job but there was a 2500 processing fees and she gives me a no after 1 days mrs nisha calling me and told that u have a police verification of 6500 processing fess which is under process and it refund by via cheque .now mrs nisha called me today and told that a joining letter...

Dear Team
Greetings of the Day!
My father was booked under PNR/Booking Ref.: VKQ9WN
from Colombo to Delhi. 12th March 2019 starting from Colombo & 13th March 2019 reaching delhi. Total fare was INR 21594/-
Due to death of his sister on 8th March 2019 he has to prep one his flight to 10th March 2019 starting from Colombo & 11th March 2019 reaching delhi. Total Fare INR29044/-
I tried my level best to make...

Respected sir i got a call from a private agency by saying that my application for air line job is selected and now you want to send my id proof, cv, passport size photo, last qualification document etc
after i send this they send me a mail which is attached with this complaint
Kindly asking for your reply
thanking you
Femi Augustine...

Worst experience ever. Made to wait 6 hours with no communication whatsoever on reason for flight delay. Hyderabad to chennai, flight 6e-274. Crew change after plane # boarded. Still no communication. Each time a different story is being told. Shame on indigo. No officials available to answer questions. A very disappointing experience. Won't ever think of travelling in indigo again. Flight delayed from 6:10 to 8:20 then 8:40 then 9:15...

Hi,
I was travelling from Goa to Maldives. My flight was booked by my agency from Germany with credit card. At Goa airport they didn't allow me to board as I dont have credit card copy. They make me to fo payment again and they confirm money will be refunded.
It's more than one month I didn't get my money back.
Kindly request u to check the matter.
Thanks
Hassan sheikh...

Hello team,

I traveled today from pune to ahmedabad by 6e-352, seat no 20 f (Pnr-gdqess), when i have collected my baggage from amd airport belt number 2, my bag's zip along with the zip lock was broken and my belongings has fell down from my bag.

I am disappointed that my baggage was not handled properly.

I am requesting you to please check from your end.

Regards,
Varsha...

Dear sir/madam,

My name is ashishkumar patel.

I had booked indigo flight from delhi to vadodara, pnr is db7npi (01.06.2019).

We were 5 passengers travelling in this flight. I had submitted 2 trolley bags as check in luggage. When i received it at vadodara airport, i found that top handle of one bag has been broken and broken part is not available. This is due to improper care of indigo staff.br...

Received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one guy named raj malhotra who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating that...

Hi i am kishor, on3rd may 2019 i received a mail with a call letter from indigo regarding the interview process to be held in december at bangalore and mumbai airports. They asked to pay an amount of 9800 as a security deposit. This was for air tickets etc
After payment, they sent an application form with few details, i reverted back by filling it up. Next day i got a call telling 5 candidates has an opportunity of direct joining without...

My mom was travelling from trivandrum airport (2/06/19) to dubai. (Pnr vb3dvb). The persons who were sitting in the luggage weighing counter took the items (Excess weight) from her forcefully telling they want it and you cannot go outside and give it back to relatives now. Even they were asking the food items which she carried to have. The guys in the counter took 1/5 kg ghee from her. What is this service from the airline people. Pls make...

I am dr. Vinod mittal, had (Me + 3 family members) a horrible experience at delhi airport t1 on friday may 30, just missed the flight by one minute 7.01 am (6e 554). Despite of my repeated requests, no body helped me. I had to pay rs. 5012/- extra to (Ms. Narinder at ticket counter) as a penalty and was given new tickets for the next flight at 2.10 pm. While i moved to the required counter to collect the receipt, mr. Javed khan (A pilot with...

I have booked this flight and came to the airport 3 hours before the flight but they have rejected me to give the boarding passes. They said that the flight is overbooked. I have my father with me who is suffering from cancer and he is having appointment of chemotherapy at ranchi at 3 pm.
The airport authority also said that they are giving me 200% refund of the base fare and fuel charges that is around 30k and next flight tickets....

I am scheduled to travel from goa to bengaluru on indigo flight 6e-617 bearing pnr - lbpfhy on[protected] at 2:20am. I received a call from indigo on[protected] at 10am informing that the flight has been rescheduled to 3:35am. I do not wish to agree to this reschedule and when i called to customer care (Mr. Aziz, emp id:[protected] has talked to me and informed me that their policies allow changing/rescheduling the flight only if the delay...

Dear sir / madam.

Greetings of the day to you.

This mail is with reference to our travel from hyderabad to chandigarh by flight no: 6e 269. On[protected], departure at 12.00 noon.

Complaint. 1
We had requested for the fast forward service at the hyderabad airport and paid an amount of rs. 900/- for 2 passengers. The staff at the airport forgot to put the tag of fast forward on one of our...