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IndiGo Complaints & Reviews

2.7
Last updated Mar 27, 2024
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IndiGo reviews & complaints page 114

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P
Praveen Jayadevan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no compensation after airlines misplaced baggage

Address:560037

Hi,

I traveled with three of my friends from guwahati to bangalore on 13 april 6e 457 under pnr qf135j.
Except my luggage, all other luggage arrived at guwahati.

I was told at guwahati airport that whenever the luggage arrives in guwahati, they will deliver at the address i give.

I was on my way to tawang in arunachal pradesh and all my cold and rain weather clothing is in this check-in...
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Doctor Mu Rao
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

boarding pass not issued.

Address:Apollo medical college, Chittoor, Andhra Pradesh

I am dr. Myneedu umamaheswara rao., i along with my wife booked 2seats on25/april/19.. The pnr — -df28 xm — - 6e7113/208tir-blr. — -blr — vtz. The complaint is that at - tir., the man didn’t issue boarding passes for the flight 6e/208., we had to run around frantically to your info office., at blr., from there to check in points security., uncomfortably moving fast at my age of 70 years. Because time available was just an hour.....
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shivani tanwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money fraud and fake job profile of assistant accountant

Address:HOUSE NUMBER-37, POLICE COLONY, SECTOR-5, Panchkula, Haryana, 134109

They said they are from airport authority of india, i believed and then they tell me to pay 2100 rs for telephonic interview and when i paid then their number will be off.. When next day they on their number then they said we have timing of 10 am to 4pm. I said ok then they said pay training fees then i send then training fees 7900 rs then they said ok 1st may is your joining day 45 days training procedure... And we will send you soft copy...
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Sasi kumar. A
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake appointment letter

Address:8/16 raja Iyyer Street selaiyur East tambaram

I received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one guy named raj malhotra who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating...
+4 photos
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rsurisetti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed me to check-in

Address:Plot No 1, Flat No 101, M.R. Residency, East Anandbagh, Hyderabad, Andhra Pradesh, 500047

Dear indigo services team,

I have traveled to delhi on 20th through indigo with my family of 8 members. The final closing check in time was 4:40am and the flight time was 5:35am, i have reached the airport by 4:20am and was standing in the queue to check in by the time i reached the counter they told me that the check was closed, i did show them the proof of my entry and the photo that i have taken while i was in the queue,...
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Rudhra nagesh B
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about boarding pass

Address:B. 142, prakruthi nivas. Op. Air force acedamy., Annaram(v). Gummadidala (m). Sangareddy Dst., Hyderabad, Andhra Pradesh, 502313

I am mr nagesh balla i am the passenger in 6e 597. 26 th aprial 9f seat. I have only hand baggage so in hyderabad thay done express security checkin. And 22 gate also. But in chennai your staff 5 people came and take out the flight. Thay dont knows the express security, even i informed in hyderabad thay will do express security. Some of the passengers also used some wrong words on me. After 10 mint's thay came and telling sorry and in lost...
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Nishan Shrimali
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate

Address:1002, World trade tower,, noida sector 16, Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:fpi-india.com

I lost my boarding pass, need travel certificate if you can provide me as per below details. Please help

Airline pnr
Ry1mnb

Booking id : fmnja31a7jdre
Booked on : 15 apr 2019 02:32 pm

Indigo
6e-2201
Cabin: economy
Delhi (Del)
Terminal 2
Tue, 16 apr 2019, 12:30 pm
Raipur (Rpr)
Tue, 16 apr 2019, 02:20 pm...
+1 photos
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shraddhaZ
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

group booking partial cancellation

We have booked a group booking tickets for group of 10 on 2nd feb. After furnishing the final payment on 24 april, we have checked the faq which says partial cancellation can be done by d-7 and our travel date is 8th may which is still before d-7.

However when i reached out to [protected]@indigo.in they are telling this cancellation policy is applicable only after 18th feb bookings.

But there website doesnt mentioned...
+1 photos
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Ekta Nanda Kohli
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

travel certificate did not received

Address:122002

I am trying to get the travel certificate for my travel on 15th march 2019 from indigo since 23.04.2019. I have made the payment of inr 200 on 23.04.2019 but did not received either transaction detail or travel certificate from indigo. I called on customer care and they said we did not received the payment. Since 24.04.2019 till 26.04.2019, indigo did not bother to call or revert to my emails (6 reminders sent) and update the status.
br...
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varun.modi09
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund fast track

6/3/19 bkk to ccu opted and paid for fast track of luggage, luggage received after nearly 100 -150 bags also accepted and witnessed by indigo employee appointed at conveyor belt ccu... Assurance of refund of fast track by indigo... Till today not initiated from your end, proof of original documents and photos in hand hence claim of refund with 18% interest......
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Biswa@195
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job confirmation letter

Address:Indigo Airlines headoffice Gurgaon, Khordha, Odisha, 752054
Website:[email protected] and [email protected]

I have appointments letter in indigo airlines my joining date is 28/04/19 but the courier is not available for me but the person"ayush verma" is a cheater he is every pamynt process is clear and i paid it indigo airlines in rs1.50 lakh ruppes but the person ayush verma phone number is switched off he is talking me in 22/04/19 1:12pm and now he is phone number is switched off.
Help me and return my money in indigo airlines. Girima...
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vikaverm9
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pnr no. rmnb9r, xc366v, ojh8jn

Dear Indigo Team,

Very bad evening for me, the full credit goes to the best Airlines of India Indigo. As a frequent flier of Indigo Airlines, I am extremely disappointed at my most recent experience with your Airlines. Get very disappointed after to hear about flight cancellation, time changed & delayed.. ... We had waited more than 20 min. after getting landed at Bengaluru Airport & get down from aircraft on airport ground...
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Vivek Rao R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

32 inches lcd tv damaged in fragile

Address:Nagpur Airport, Nagpur, Maharashtra, 440015
Website:www.goindigo.in

I traveled from Nagpur to Bangalore in Indigo Airlines 6E-436 Booking ID: NF[protected] on 18th April @20:25 - as I wanted to carry my 32 inches LCD TV along with me so I had inquired with Indigo airlines customer care prior leaving to Airport which was allowed indeed for free of cost.

When i reached airport they asked me to avail a service known as Indigo Fast Foward for which they charged RS 450 in the name of safety and...
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Silpa Vinay
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund on tickets

Address:Seminary Hills, Nagpur, Maharashtra, 440007

I v vinay kumar booked a ticket in jan 2019 from kochi to nagpur for may/5 under pnr jgyjxj on defence booking. Due to present security senario my leave is cancelled and iam not able to travel. My onward booking was already cancelled and i was fully refunded. (Pnr - tkdltn). Request refund my return journey also considering present situations. Thanks...
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chitrama
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

check in procedures

Address:Chennai, Tamil Nadu, 600061

Booking ref. No2019/reg/2307254

Good morning sir/madam. With above booking ref. Have booked 8 tickets (6 adults+2children) to travel hyderabad on today 24th fl. Indigo 6e384.
We all 8 people landed port at 4.45am, waiting in que to check in. Due to rush were in diff. Que, out of 8 people 2 were got boarding pass, we 6 were left, on reaching counter said it was closed, no announcement was made, while asking said system...
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Sarah Ann Koshy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mishandling/ lost baggage

I've never found an airlines that's poorly managed as indigo. They have a poorly trained staffs from the counter till the flight attendants. They have no sense of responsibility for customer comfort nor baggage. I know it's an economy class, but for the amount we pay you, we should be promised hospitality and comfort at least.
In the transit, i've lost my black colour bag with all my clothes, my books and gifts for my family in it....
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shreya kapadia
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not yet paid in full after 3 months

Address:413 c wing, hilton towers, sher e punjab area, andheri east, mumbai, Mumbai City, Maharashtra, 400093

Hi am shreya kothari. me and my husband were to travel to jaipur on 6/12/18 on flight noG8 390 starting from mumbai at 10.50am as we reached airport on time at 9, i had done webcheckin. we were told that flight was prepone to 8.00am. we were not informed by any means to us either call or msg. then they make excuses that they had called on my husband number and have recording of talking with him. when we asked them to show us the recording...
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Hardeepsinh Mahida
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refused to give back power bank

Address:I.G.I Airport, terminal -2, New Delhi, Delhi

We were travelling from delhi to surat on 23rd april, 2019. Unfortunately i forgot that my power bank was in chek-in baggage. During security check it was found and indigo gave a call for the same. Immediately i reported to the security counter and i understand that my power bank was found in bag. Indigo executive told me that we can't give this power bank to you can't take it from security area. I requested them as i forgot it in check-in...
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Tapsee
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of direct flight from bhubaneswar to visakhapatnam and visakhapatnam to bhubaneswar

I am regular customer of indigo airline. I leave in bhubneswar and my family live in visakhapatnam. The flight used to have non stop flight service from bhubaneswar to visakhapatnam and visakhapatnam to bhubaneswar. That is flight number 6e 557 which used to start from kolkata and then bhubaneswar then visakhapatnam and last chennai. I and lots of passengers from both vizag and bhubaneswar are having lots of inconvenience due to cancellation...
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mithu931
from Port Blair, Andaman and Nicobar Islands
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reported for check in for. pnr emi29r dt.15.4.2019 at.19.47 flight dep:time:20.30

Address:Kolkata, West Bengal

We are comming from goa with my family alongwith 2 children, by airasia pnr cws8fs dt.15.4.2019 departure time from goa at.17.45 arrives in hydrabad was 18.00hrs, but airasia arrives at 18.15hrs. Luggage got from belt at 19.35hrs. The connecting flight was indigo in hydrabad pnr emi29r at.20.30hrs. Reported in counter at.19.43hrs, there was a lady busy in phone for 4 minuts. She refused to check in and offer for next flight in next day at.23.45hrs...
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