IndiGo Complaints & Reviews

Aviation Group Openings GoIndigo Airlines Recruitment 2019
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GOINDIGO AIRLINES
IndiGo is a low-cost airline headquartered at Gurgaon, Haryana, India. It is the largest airline in India by passengers carried and fleet size, with a 41.3% domestic market...

Onn25 th march 2019, we were travelling from nagpur to mumbai by flight 6e 6936.
My daughters bag was completely fine. After landing in mumbai we went to collect her bag it was completely damaged with black marks on front chain broken and dent on it. I had enquires on the luggage counter they said yes it was damaged due to getting stuck on belt. The chain was broken too. Request you to see the pictures and please compensate for the...

Please refund the amount you have deducted on date 02/04/2019 at 10:43:07am.
Here are the details below:

Dear mr jonathan munluah,

Thank you for your order from https://goindigo.in

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / account statement as 'www.ccavenue.com'

Order# ccavenue reference # order datebr...

I trimurthulu d, was boarded from mumbai to rajahmundry on 30/03/19.in the airport i dropped my luggage in luggage handling department when i picked it in rajahmundry airport found my baggage got damaged and due that almost 4000 rupees of material damaged. I request you to immediately provide the money for my lost things. Find attached photosof boarding pass and baggage....

Hi, I travelled from Hyderabad to Bengaluru on 26th March 2019, and I didn't get my checked-in baggage at BLR airport, when I asked the helpdesk they asked to make a complaint and they will send the baggage to my address within 24 hours. But after 6 days has passed and frequent calls to customer service, nothing has worked. I have kept my important . original certificate in that baggage, and these people are not taking it seriously. I require...

I started travel by 6E 215 from Mumbai when I felt terrible itching sensation in my throat so I pushed call button but none turned up till 13 minutes . During this time I saw Ms —- from the crew delivering water to many passengers even ignoring my button light .I pushed button again to which she came and I requested water while she went . When again she didn’t bring water I again called her to give me water after four minutes . It was...

Hello,
I got an text message pertaining to PNR no. EKLFKX, that if I shift I move my booking to another time I will get a voucher of 2200 INR. Accordingly I moved my booking to an earlier flight. Now when I am trying to avail the voucher, I am only getting a discount of INR 250, that to after many calls and 3 emails.
My question is, is this some kind of a joke? IN my books this is categories as cheating. I am not worried about...

I suresh Mashetty, a soldier in an Indain Army, was boarded from Guhati to Hyderabad on 27/03/19 UCD28V. In the airport I dropped my luggage in d luggage handling department n when I picked it in Hyderabad airport found my carrying got damaged and due that almost 4000 rupees of material damaged. I was carrying scotch bottles and clothes n wrist watche. I request you to immediately provide the money for my lost things..
Thanks n regards...

Harddisk has been removed from my checked-in baggage without my permission, i request to kindly return the same.
Passenger name : shilpa. Jayaram, kushi danvika, prabhakaran. T
Date of travel : 04 mar 19
Flight number : 6e 237
Pnr/booking ref.: vedj4p
Travelling from : bengaluru to chennai
Harddisk description : purple color (1tb) transcend
Email : shilpa. [protected]@arivistadigital.com
br...

My daughter could not reach the destination due to prepone of flight followed by missing the same on 25 march vns to mumbai 6e 579. Pnr lkys9k she reached vns airport at 2:00pm. The flight was scheduled at 2:40 pm but preponed and take off at 2:25pm. She had handbaggages only but indigo personnel refuses to board her besides it was little rush there. Pl look into the matter and reply what refund could be done in due course...

I am a regular traveler of indigo, yesterday (29th march) i travel back from delhi to kolkata flight no 6e 283, seat no 6f pnr no xymgyb, as usual my baggage took time to arrive at the belt. While unloading the trolley (Drank maroon) i found a portion of the chain was open while the lock was intact. Since there was an emergency back home i had to rush out does i could not loge a complain at the airport.

On reaching home late...

Dear sir,

My name is anil kumar i booked an air ticket on 28th march 2019 from kuwait to kochin and back, i am waiting for my air ticket confirmation as of today (30th march), that money already deducted from my bank (Net banking through sbi-india), when i checked they are telling the money is not received by us it is in the payment gateway, whatever hell that people are booking tickets and waiting for the journey and all...

Hello, i was traveling from muscat to mumbai on 3rd march. I was carrying a bicycle with me. Indigo airlines charged me 19 omr for handling charges. Form and cerial number[protected]. When i collected my bag i found it torn. The inside content was also broken, that includes handlebar of my bicycle which costs around 50 thousand rupees. The bag itself costs around 40 thousand rupees.in total i am in a loss of roughly 90 thousand rupees....

First of all i'm not expecting any response for the below msg as i am sure that this will go to the trash. I am a frequent traveler of indigo in the domestic sector b/w mumbai and calicut and you can see my name in the 15th row every second week at 129e. Due to some unavoidable circumstances i had to cancel my today's flight and change the schedule for tomorrow for which i had to pay a penalty of rs.2400+ which is an unjustifiable one as...

Dear sir

I booked a ticket from kannur to goa and goa to mumbai by indigo. All this multi city trip was booked in make mytrip.

The pnr of the ticket booked is cnn to goi — lb6wyl and goi — bom is qiq8fd.

I missed out in putting my nephews last name as cleitus.
The name change should be from jaden jaden to jaden cleitus.

Your support is much appreciated.
br...

I got a call from some consultant and they asked money for registration of rs.2000, and said i have 3 rounds, online test, telephonic round and face to face. After clearing 1st round they asked for rs 6550 and after clearing 2nd round they are asking money of rs.13850 for offer modification and medical service. Wanted to know whether its fake or real...

I’m writing this to convey my very bad & worst experience with indigo domestic airlines which hasn’t happened with other airlines. I’ve booked a indigo flight (6e-2652) today (27/03/2019) to delhi from chennai at 4.45 am. I reported to the desk where we will get boarding pass at 3.50 am and reached the desk at 4.00 am, but the indigo airlines representative in desk said that boarding has been closed and i’ve reported late. Actually...

I kiran, from bangalore. Created my profile on shine.com and updated my resume. I was consulted by an airlines consultant the next day. He explained me about the recruitment process and asked me to pay 2900/- for initial processing. I paid it. I even got the payment bill.

The next day they called me and told me i'd be having an interview over telephone (I suspected but they seemed professional). I gave the interview. And they...

I've been trying to generate the travel certificate for my journey on 23rd feb 2019 with pnr cy9frs on your online portal (http://bit.ly/11v2V9b) but i've been receiving an error fro wrong email address. I am pretty certain that my email address is correct.

I've emailed indigo customer care from my registered email address too - [ref:crn[protected]r6b7m5] crm:00014654
Please refer the ticket for details.

Would...

My daughter's flight was. Scheduled on14:40 but it departed at 14:25 hrs on 25 march from vns to mumbai (6e579) we reached airport at 14:00hrs but they refused to board whether she had only handbaggages we requested indigo personnel s at airport but they refused to board. Besides varanasi airport being a small airport with little rush it was quite possible to board my daughter. Such incidence is highly objectionable. What refund could you...