IndiGo Complaints & Reviews

My name is jikendra i am from calicut (Kerala)... My family had a flight from kannur to hubli since calicut airport doesn't have a flight to hubli my family took flight from kannur so travelled from calicut to kannur and then they reached airport. While showing i'd proof near the entry gate my mom realised that she forgot her n my younger brothers i'd at home... My dad first requested the staff they said first show us i'd at least in mail...

My daughter payal lamba was flying from delhi to mumbai in your airline no. 6e 171 at 4.50 a. M on 2nd may, 2019. She reached at t 2 airport at 4.05 a. M and she has e - web check boarding pass but she was not allowed to enter without photocopy of boarding pass. She repeatedly requested to the person to listen her but they ignored her. She has a urgent meeting there but nobody is listening her. Due to anxiety and stress, she fell down. When...

Baggage and flight details of the passenger:

Flight no 6e 463
Pnr no. Zbs9ml
My bag has got lost in transit and there is no one from the indigo office to solve our problem. All our immediate stuff are in the bag. This is not expected from a reputed airlines like indigo. It is 24 hours now and there is news about the baggage. This is very irresponsible of the airline official. Hoping to see some quick action after...

I have been approached via an email having fake letterheads of indigo airlines and they asked me to come for the interview on 29th of may, 19.
I just recognised that they are fake by the letter-heads used.
I would like the indigo airlines to atleast post a sample call email or interview call letter so that people can recognise which is which, if they get such call letters in near future.
Please find the mentioned email...

Hi team,

I travelled from pune to bangalore on may 2nd at 11am flight. Since my luggage weight was exceeding by 1kg i had to pay 400rs.
The staff told me initial transaction was unsuccessfull and made me pay again. But my money got deducted twice.

I showed the details to the staff and they told me that it will get refunded in 24hrs. Till now i didnt get any refund. I raised a complaint through your customercare...

Dear sir/madam,

Dated 22nd april, i had received a message in which a link was provided to open a pdf.in that pdf, it was given that i am shortlisted for indigo airlines. Also, written that need to pay the refundable fees 9600+gst=11, 328 for further interview process which is held in the prescribed location. The account number from syndicate bank was [protected], ifsc code:- synb0008971. I was receiving all the mails from...

I got booking of flight from chennai to udaipur via hyderabad. I have put luggage of two beg in chennai and i have told we are going udaipur. I haven't received beg in udaipur. I have asked on enquiry counter. First i got answer it's not their responsibility. After requesting i got to know one beggege in hyderabad and other is missing. They told they will get back to me within half hours. They didn't called back. Now i am calling on number...

I had booked flight ticket on indigo with pnr no. Oh7q3d. When i booked the seats i was assigned was 1e and 1f for which i paid rs1600 from bombay to mangalore. The flight was rescheduled due to some technical problem. I was made to board on another flight. But at the airport when i got the boarding pass the seat no was changed to 18a and 18b.
I reached them on their customer care no regarding the issueof previous seats. They denied...

Hello i'm abhishek since last day i had submitted my resume in shine.com and my profile has been selected from airline recruiter they called me and said that your profile has been selected to indigo airline they asked for money they started from small and they slowly increases the amount but finally the asked 35000 for bond letters please help me. I'm not from reach family but when i asked them to return the money they said to me if you will...

Our luggage is missing in the plane on[protected]. The flight number is 6e699.
The passenger name is bushra m p.
It was said to us that the two of our luggage bags are send by mistake to ahmedabad. They will deliver it to us on the same day.

But still now, they haven't delivered.

This type of behaviour is not expected from a reputed company like indigo.

We are in extreme difficulty...

1018 :
Sorry, we are unable to reserve the selected flight (S) at this time. Please select another flight (S). It may be because of an
Error or system restriction.

Notice below paid 35000 and due is 0 but there is no ticket. How much more incompetent can these indian airlines companies get?

Total price
35, 448.00
Inr
Convenience
Fee
0.00 inr
Total paidbr...

I travelled with my wife from chennai to coimbatore by6e 881 today 04 may 19. We are 85 yrs and 75 yrs old. 0n return trip. We were in the luggage counter to get the tkts and requested for wheel chair since my wife is unable to walk and i am a heart patient. The lady staff on duty at 1340 hrs informed that no wheel chairs cannot be provided, since prebooked. She has told to travel by 1730 flt in case i required wheel chair. This is no answer...

Dear Indigo, on 23Rd March, I took an awful flight, unfortunately very delayed, from Delhi to Istanbul ; My PNR number is SDU7JC .
Eventhough I insisted at boarding in Delhi, that I had a short 2 hours only connecting flight in Istanbul, the ground staff insisted that I register my cabin size luggage due to its 13kg weight) .
Not having my luggage in Istanbul on 23rd march evening, I made a phone call to Indigo hot line in...

Dear team.
The first time i travelled international with your flight and i am very sorry to say that every international flight gives foods to every passenger but you are selling and don't have blankets and pillows your staff is not cooperative and there is also your ground staff is also very rude they don't know how to treat the passenger i feel it's nessecary to trained your staff i feel this is my last travelling with you i travelled...

Booking reference : emt55870754
Email id : [protected]@gmail.com
Flight : 6e - 734
Day-date : wed-10apr2019
Time : mumbai 11:40 to chandigarh 14:05

I visited your website : https://dbusinessapps.goindigo.in/TravelCertificate/homepage.aspx
And entered booking reference and email-id but i'm getting error stating "error: please enter correct email address." al through my email id is correct.br...

Hi. I had a flight from jaipur to kolkata on 4th may. The flight got cancelled and the supervisor - akash gave us the option for 5th may jaipur to delhi, delhi - imphal and imphal to kolkata. However when we see the indigo website their was an option of giving us a flight on 4th may 9.05pm flight. This was not suggested to us. My schengen visa interview had to be cancelled for this....

Hope you doing okay!. Now i have got a complaint to make about miss handled baggage of my mother and brother.
Pnr number - fcvdgs
The boarders name - parveen sharma and munish pal sharma
Flying status - from india to kuala lumpur

We first reached the customer service people about the status of our 2 bags which they replied and said wait for 48 hours which we did and then asked us to further give them 14...

So ya today my flight was at 1:30 n i was there on time 12:45 the counters were closed n me saying them to help me out its very urgent for me to go they were like we can't do anything like seriously i m # pissed n i'll definitely go to higher authority n i suggest everyone not to travel with this airlines indigo such a bad thing, it was to urgent for me to go to dehradoon today itself but i was not able to go n what i think is they...

Indigo interview me in online.. And said me to deposit money in bank of baroda. And then he ask me to send slip. After next day i get joining letter and said me again to deposit in bank of baroda.. Please stop such stupid things online it's gets problem for all humans kind. Please take action against such crime against online which destroyed the and danger for humanity...

I booked flight tickets from happyeasygo.com and due to issues i had to cancel them asap... I cancelled them withing 7 hours of booking.. And when i asked about the refund these people asked me to contact indigo airlines regarding the refund.. And indigo airlines people said even they cant refund back the money as the payment is been done from happyeasygo.com website... Refund can only be done upto 3000 whereas i spent 20, 123/- for my tickets......