IndiGo Complaints & Reviews

Hi Sir
I too got an appointment letter that to pay about 21000/- for interview security amount and it is a refundable amount and i paid that. I'm attaching it below kindly check
That is real or fake

Ayush malhotra
Email [protected]@goindigohrd.co.in He is the person mentioned in the letter please reply me immediately.how i can get back my money? I belongs a poor family.I can't tell to my parents about that.please help me

I was travelling on 15th May 2019 at 11am with indigo flight from Pune to prayagraj with my hand laggage I have another bag of eatble thing like vada pav and chilli but manage want that I should put my hand laggage in check-in bag so I can pay him 4000Rs but I was not ready for that so had given that bag to my mom who is waiting outside to her that he stated shouting and he close the counter that I will not take you with us now as I have done my check in one day before my seat no was 25c but he is not allowed me I have my bording pass too this is very bad behavior of your member I was stuk their then he forcefully given the next days ticket of 7.20inthe morning of 16th may with fair diff of 5100 Rs and it takes almost
9 hour to go to prayagraj as I requested him PL take next ticket of same time that is 11am but he did not do that and any of your member is not ready to do anything against him.i did not expect this kind of behavior from your members PL take some action against him and PL refund my money you people can not return my day but pl take some action against him

I got an email from [protected]@goindigohr.in about job openings by HR Mukul Shinde about 3 days back and asked to deposit ₹9800 as surety. The next day I got call for telephonic interview and after few questions I was told I was selected and asked to deposit ₹35000 for appointment letter. Now I'm trying to reach him but number is switched off. Did I got scammed? I want some reply from team indigo

I was in the queue of check-in counter for at least half an hour before the closing time of the check-in counter. Their staff was too slow, as our checking of IDs and baggage was going on, the lady operating the counter said that the gate is closed you have to go on another counter. As we tried to enquire about the same with any of the staff member present there, a the time ran out. Then they started manipulating the things. Since Rajiv Gandhi Intl. Airport is a silent airport there were no announcements and even displays near the counters and they were saying that we have announced about the flight, you've not heard about it. After long arguments with the assistant manager and Indigo incharge over there, they told us about the next flight going to Delhi and they charged us INR 1500 per passenger to get bookings on the seats available in the next flight. It was disgusting, unethical and total cheating to earn profits from the passengers. There were few more passengers on the airport with the same case of flight missing even on reaching before time.They were saying about the announcement to all the passengers but every passenger was claiming that there was no announcement at all. There were passengers who had already checked in through web check-in but they missed their flight. It was all due to misconduct, lack of airport services, lowsy work and manipulation by the airport as well as airlines staff members. I want the concerned authorities to look into the matter.
PNR : EF2SGM
PNR : HMKW2R
Contact :-
Ayush Agrawal
[protected]

Sir,
I r. Varun krishna s/o r. Rajender kumar aged about:22 years occupation: student, r/o 22-2-108, dabeerpura, hyderabad-500024 phone. No.:[protected] or [protected]. I boarded indigo airlines fligt at hyderabad my journey up to jammu in between i got down at new delhi connecting fligt boarded at delhi and got down at jammu. I deposited my luggage bags at hyderabad and about to collect the same at jammu airport i have seen that my bag torn in two different places that is observed by your delivery incharge in jammu airport issued me property irregularity report (Pir) no. Ixj 6e 846/955 dated:09-05-19 mentioned passenger name as r. V. Krishna, tn. Baggage tag number : [protected], baggage description - bu -22, routing place: hyd-del-ixj, buj checked pieces : 1/15, brand name: safari, coming from - hyderabad, moving to: katra vaishno devi temple, ticket number qiewpt _seq.50), certified by indigo representative : puneet, his employee id no.:12733 delivery date of baggage:09-05-19.

I have booked a flight ticket from kolkata to indore on 03rd may 2019 using cleartrip portal. An amount or rs 16476.00 has been debited through sbi net banking with payment id ccage2ibw141igagbeilt7 dt 03.05.2019. While redirecting from the bank website to cleartrip website the internet connection breaks down and tickets booking could not be completed. I have raised a ticket with razorpay and they have confirmed that they have successfully paid i have tried many times to contact with cleartrip customer care but could not. Please help i am writing this on 3rd may 2019 and the amount of rs-16476.00 has not been credited back.

This is to informed you that I travelled from Ahmadabad to Kolkata and Kolkata to bagdogara on 7th may 2019 in flight 6E 125 and 6E 797 connecting flight, but during luggage transfer my check in luggage was damaged, I informed to indigo but they told me we are not responsible for this damaged, please solve my query

For reference I attached boarding pass and damaged bag photos

My contact no is - [protected]

Dear sir/mam
I'm Shubham kumar
Sir
Maine career solution pr apna C.V. upload kiya tha jo select hua tha iske bad mere pass ak coll aya aur bola gaya ki apka cv select ho gaya hii tatha apko varansi airport pr maintenance ke job ke liye mechanical engineer ke roop me rakha jayega. Iske liye unhone pahle rs. 2500 ka demond kiya jisse mera telephonic interview hua jisme mai select ho gaya fir ak bar profile verification ke liyers. 6400 ka demond hua maine wo bhi transaction kar diya fir sir mere pass ak confirmation latter aya hii ye sahi hii ya nahi batane ki kripa kare
Plz

Our checked in luggage has jot been delivered to destination yet. It has been 3 days. From pune to bangalore! No response, solution from the team even after lodging an official complain with the team. The bag had perishable items and medicines. Who is incurring the loss and why the delay? The flight was on 16th may from
Pune and its 19th today. We have not received our bag at pune or Bangalore l. The team initially denied that we had checked in the bag. We have luggage tags to prove it. The lady at check in counter forgot to check in our bag and the team has taken almost 3 days so far.

We were four passenger travelling from cochin to delhi whose departed time was 18.5.19 at 12.55by indigo airlines. Our pnr number was aill8a, flight number 6e837 and ikgi5k. But this flight was delayed more than 2.30 hours. When we talked to kochi indigo person she suggested that our arrival staff at delhi airport help you. So. We call arrival staff. He replied me no problem we will help you after reaching at airport. When we reached at delhi airport at after 6 o'clock. No-one staff provide us any type of help only ignore us, although no one listen our problem. We are very disappointed with your staff attitude. You are requested to reimburse our four passenger air fare due to delayed flight which departure time was 5.40 am from delhi to chandigarh.

Flight g6 2065 surat to delhi
I was standing at check in counter for my turn as i was about to check in with my baggage one person force fully come before me gave his tickets, all his baggage was still in scanning machine
I told your person that it my turn my i am putting my baggage on the belt, the other person started shouting and i was forced to wait. I fail to understand your person response. It shows that one person is shouting he is right and one in standing coming on his turn is wrong.
Kindly inform me one should stand in queue or you can shout and come from wherever and come for check in.

Hi team my son got an appointment letter from indigo.

He sent his resume to [protected]@mail.com, checking an opening through linkedin. We contacted mr. Rah malhotra [protected] and interviews were scheduled and we were asked to pay initiate fee of rs.2500 and then security check rs.7500. Then offer letter was released through [protected]@goindigo.in. Now they are asking to pay rs.10000 to open salary account.

Please...

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. So this complaint is about that.
I am trying to request for travel certificate but it is showing error: please enter correct email address. I tries many mail ids, but showing the same. Please provide me a travel certificate.
Booking reference : [protected]
Email address : [protected]@gmail.com

A flight no 6e 528 booked on 06 may 2019 for travel from delhi to lucknow on 11 may 2019. But at the time of journey it was told to me that you are late for boarding.in actual flight not came at delhi. At that time same flight is travelling from bengaluru to pune. Due to critical situation i booked another ticket from delhi to lucknow, and waiting whole night in airport lobby. Such type of fraud is going in indigo airlines.

Hello, I am sujith from Kerala. I got one mail from the [protected]@goindigo.in was regarding my offer letter for the job networking engineer. Also I paid lot of money for this. Pls give me a reply. I paid lot of money for this job. But for the courier they were again asked me a lot. But I didn't have the enough money to pay that. So they said the joining letter will not send to me. If the job lost, For the refund they again asking 18percent of total paid money. Pls make sure is it a genuine one or not . Because at last I was forced to sell my mom's wedding chain

I have registered a complaint sgainst the damage of suitcase during my travel by indiao flight from kochi to nagpur on[protected]. Detailed complaint was given to indigo again on[protected] and reminder 1 also given. Details as below.
Date: sat, may 11, 2019 at 3:57 pm
Subject: fwd: damage of suitcase
To:
Cc:

Reminder - 1
Urgent please

Regards,
Kesavan
[protected]
— forwarded message —
From: kesavan e
Date: thu, may 9, 2019 at 11:46 am
Subject: damage of suitcase
To: customers. [protected]@goindigo.in
Cc: [protected]@gmail.com

Dear sir,
1. Please refer my below mail regarding the damage of my suitcase during my travel from kochi to nagpur on[protected] by 6e 305.
2. I have shown the damaged portion to your representative mr shawn david.
3. I have registered my complaint immediately after reaching nagpur yesterday.
4. Please note that i am a regular traveller of indigo. Again i am planning to fly by indigo on june 8 th to kochi.
Request you to look into this matter urgently and replace the suitcase at the earliest. Doc no 6e [protected] is visible in my photograph. My pnr no is alufse.
Thanks and regards,
E. Kesavan,
Managing director,
M/s. Bamni proteins ltd,
Dudholi bamni, chandrapur – 442 701
Mbl: [protected]

From: kesavan edakad [mailto:[protected]@gmail.com]
Sent: 08 may 2019 16:00
To: customers. [protected]@goindigo.in
Cc: [protected]@bamniproteins.com
Subject: photo from kesavan

Dear sir
I am a regular passenger of indigo.
Today i was travelling from kochi to nagpur by 6e 305.
After reaching nagpur i found that there is a crack on my suitcase (Brand skybag). I have shown the same to your executive mr shawn david. I am registering this complaint based on his advice. My pnr no is alufse.
I request you to replace the suitcase urgently. The photo taken is en closed herewith.
Awaiting for an earlier action.
Thanks and regards.
Kesavan

I had booked a flight from mumbai to nagpur dated 13/05/2019. As a responsible customer i checked the arriving terminal online that rightfully showed t1 and thus was my planned arrival. But to my disappointment the facts were changed on the same day and terminal shifted to t2.
It is very easy for the airlines to excuse this as an internal adjustment, but for flyers who rightfully reach an hour before the scheduled departure this comes as a shock as all their schedule has collapsed.
It took me my breath and sweat to rush to the other terminal. Please be mindful and a little more considerate towards your customers.

Dear sir/madam,

I am writing to inform & notify you that i had booked 5 tickets of indigo airlines
For 4 adults and 1 infant from bangalore to ahmedabad. The pnr details of this booking are pnr - nn37me.
Due to unavoidable circumstances, we had to cancel the booking and i had cancelled the same as per policy (Almost 9 hours prior to the departure of flight). I have the cancellation advice from indigo where the refund amount of inr 3046/- was to be credited back to my bank since it was an online booking.

It is indeed surprising and shocking to note that its almost a month today, that i don't have the refund amount credited to my bank account. May i know reason for this unnecessary delay and harrasment.

I urge once gain to look into this matter on priority and ensure to refund back the amount of inr 3046/- immediately to my bank account.

Expecting a prompt and immediate response in this matter.

Regards,
Krishna
Email: krishna. [protected]@gmail.com

I got a call by a woman named nidhi sharma (Number: [protected]) an hr of indigo airlines providing me a job offer from saying that i got selected for a job at air ticketing department therefore i have to pay 2200 rs for the telephonic interview. Then i was asked to pay 7900 rs as a security deposit which would be refunded at the time of training. Now im asked to pay 13900 rs for the uniform. The email id of the person is [protected]@aol.com

It was in the late evening when i went through other people's experiences online regarding airport job calls that i realized im being trapped. I've transferred a total amount of 2200 + 7900 rs after which i realised this is a fraud.

The pictures below depict the email id and whatsapp number of the person from hr department regarding transfer of money and other ways of contacting.

I'm looking forward to an affirmitive answer from your side.

Thankyou.

Sir/Mam,
I had a connecting flight from Chennai to Jabalpur via Hyderabad. After reaching jabalpur we were told that our luggage had been dropped at Hyderabad itself. Since I am not resident of jabalpur I am now facing a huge discomfort as I don't have anything to manage with till my luggage comes in which ever way possible.
Req a call back on following number -[protected], so that I can provide further details of the incident.