IndiGo Complaints & Reviews

Hello sir good morning
Mera name sheshnath arya s/o nathuni paswan hai mai indigo air lines job ke liye 27000 hajar rupaye diye the jisme mujhe job bhi nahi our nahi mera paisa waps mil raha hai maine paisa prem chandra ji mo [protected] [protected] hai our ankit misra [protected] ji ko diya tha maine jis acount me paisa diya tha unka acount no. Hai bank of baroda a/c[protected] ifce code barb0kaidel hai atah aapse nivedan hai ki mera paisa waps karne ka kripa kare nahi to es aadmi ko pakdne ki kripa kare mera mo [protected]

Hello sir,

I got cheated by the indigo air booking system; it is faulty. Please help! I think it is designed to cheat.

I have a pnr for a gau-pnq journey (Ymfgjh). I have been repeatedly receiving an email (Reproduced below) from the last several days. It keeps on creating the impression that there is a major disruption in my gau-pnq journey. Nothing has changed; not even the timings. The only change is a change in flight number.

Out of curiosity, i clicked on the given linked and saw that it gave me a few flight options. The original flight booked had no change in timing (Just a flight number change). Out of curiosity, i selected an alternative flight and clicked; expecting me to be taken to a page where i will be asked if i want to confirm. However it took me to a blank page where the message was something like this “please try again or contact our call centre at +91-[protected] or[protected].”. This is attached. Before calling the call centre, i checked my flight details online, and to my surprise saw that my return flight had been changed by the system (Despite it giving me the message that it cannot be done online). I did not want it to be changed at all. Then i called up the call centre, and the agent started talking like a parrot about your rules and regulations, ignoring the customer’s issue with the fact that your online booking system is faulty, and i got cheated by it.

I did not want the change in flight. I was trying to figure out how this works. Indigo cannot force customers without asking them to confirm (Like they do otherwise) and sending out a false message. Please help!!!

With warm regards,

Parthajeet

Email from indigo

Dear 6e customer,

Greetings from indigo.

This is in reference to your booking under the pnr ymfgjh.
We regret to inform you that your current itinerary has been revised due to operational reasons.
The revised flight details are given below:
6e-6248/ 746, on 23 apr gau-ccu/ccu-pnq[protected]/[protected], scheduled to depart at 2030 hrs and arrive at 0220 hrs.

To stop receiving repeated notification, we request you to accept, choose alternate flt or cancel at no charge by clicking here.

If you were already aware of the revised schedule, kindly ignore this email.
• download our app http://mobile.goindigo.in to check flight status
• follow us on twitter at #indigo6e
• you can send sms: st [space] flt number [space] date in ddmm format to 566772 to know your flight timings
• call us at[protected] or [protected] we look forward to serving you on board soon.

Regards,
Indigo

I lost my prescription glasses on this flight from amritsar to dubai. I was on the window seat. I remember placing my prescription glasses on the seat bag in front of me but when i woke up i could not find it. I tried telling it to the cabin crew but they insisted on me deboarding the place as i had over slept on the plane. I hurriedly carried my things and in the process had to wear my other prescription glasses. I immediately joined work hence did not get the time to submit a complaint. The prescription glasses are green mixed with brown in colour.

Respected Sir,

I Am Frequent Customer Of Indigo,
Name : Mohit Jain, Indore [protected]

This Is To Inform You
That I Took Indigo Flight 6E 1762 and 6E 807,
From Phuket To Bengluru,
And Bengluru To Indore
On 18th Of April..

My Baggage Was Found Broken,
When Received At Indore Airport,
Also Reported Same To Ms. SAPNA (Indigo Ground Staff at 15:50) She Told To Mail You, As She Cannot Help Me More..

Kindly,
Help Me To Recover My Loss,
The Bag Was Purchased Just 4 Months Ago,
It Was Of Approx Rs 13, 000,
Buyed From Bangkok
During My Visit In 2018..

Thanking You In Anticipation..

Warm Regards,
Advocate Mohit Jain,
Indore
[protected]
[protected]

Dear sirs,
1. We are in tours & travels business and dealing with m/s interglobe aviation limited for our travel arrangements. Our banker is icici bank.
2. On 03 november 2018 we have sent cash amounting to inr 4, 00, 000/- for deposit in to our icici bank current account no.[protected] and later transfer to m/s interglobe aviation limited (Icici bank account id.[protected].
3. Our representative has deposited the cash in icici bank in favor of m/s interglobe aviation limited (Icici bank account id.[protected].
4. The remitted cash meant for ticket charges of our clients for their well-planned tour program. M/s interglobe aviation limited now stated that they could not accept the amount due to their company policy.
5. Since the cash in question received towards charges of travel program of our esteemed customers (Source of income can produce), you are requested to ask the airlines to accept one of our following request: -
A. Pay back the amount to our icici bank current account no.[protected] immediately.
B. Honor airlines tickets for the worth of inr 4, 00, 000/- on need basis.
C. Give credit note for the amount.
6. Our representative being not known the implications was either advised to remit the cash in question in to our current account or refused to accept the cash for remittance to m/s interglobe aviation limited (Icici bank account id.[protected] by icici bank considering we as their client.
7. We have not received any notice from income tax department until date to pursue with them.
8. Considering our financial constrains (Due to block of inr 4, 00, 000/-) experienced during the peak time of tour program business in summer vacation, consider this as a special case and release the money immediately.

Thanks & regards,

Spentime holidays

I am kishorkrishna i uploaded my resume in quikr.com. I got a call 13/04/2019 from the guy named sonika sharma her mob is [protected] she told that i was shortlisted in indigo airlines as ground staff so asked me to pay 2000 she said tat it is refundable so i payed it. Later she conducted telephonic interview and told next day tat i was recruited then again he told to pay 7100 immediately to get the call letter to. And next day she tolad me for insurence purpose pay 12200 i pay that and next day she told me for offer letter and dress and training purpose pay 14000 i pay that payment

Sbi bank
Name: madhu sharma
Account no. - [protected]
Ifsc code : sbin0008110

I refused to pay it. I asked for refund now but she was asking my card details i refused to give those details she is not anwersing properly she told me tat she cant give back my money and not to disturb her again... Now am trying to reach her but she is not picking my phone call... Pls kindly help me to get back my money.. Pls refund my money

I am travelling in flight no. 6E175 from bangalore to surat on[protected] and due to poor service of indigo i missed the flight and even they are not announcing and they departure their flight and at the time of rebooking of flight they charged very higher price as compare to my friend flight ticket. So claim to reimburse my charge as bcz i was urgnt to go surat but due to poor service i missed the flight and paid very high amount..please give me justice

I am extremely sorry to inform you that me mrs. Momtaz begum and my friend jhorna begum bought your ticket from kolkatta to dhaka and our flight was on 23 march 2019 at 16.10. Accordingly, we entered your airport at 14.30 but your office/officers did not cooperate us once they told us to follow (C) this line and another one asked us (F) then again someone told us to follow (H). Then finally they refuse us from h counter. They told us "you cannot carry and handbag with your hand, if you want to carry you have to pay us 9000 rupee". But why we want to pay more but your officer did not allow us to entered into. They we tried to throw some our cloth and chocolate. But your officer did not allow us to throw any of it.
Finally we want to go out your officer could not allow us to go out. Then 19.30 we get out from the airport.
Such a behavior is not accepted from your reputed company and now we would like to inform you to return our money alongwith the compensation for our harassment.

Mrs. Momtaz begum and
Jharna begum

Dont book indigo flight! Cheating people by indigo filed staff. This is the experience sharing with you all.,.in my last journey, from hyderabad to mumbai, observed, that counter staff, refusing online ticket with small small reasons, the same ticket converting for high amount from people as on emergency basis. For ex 5000 ticket collecting amount that same ticket up to 20000. So please stop booking ticket for indigo

Booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines.i already paid rs. 200/- and 400/- on 4th april 2019. So this complaint is about that till i dont received any certificate.
the payment details are.
IGAFVMSXG0 through indigo air payment

the travel details are:
indiGo Passenger(s) :Mr Abhijit Banik, Mrs Priyanka Bera, Master ayushnik Banik

from AGARTALA to KOLKATA
date : 31Oct18
PNR: KDGE7Z
booking through: irctc
Email : priyanka.[protected]@gmail.com

Please provide me a travel certificate as early aspossible.

regards

abhijit banik

I booked air ticket in indigo. I lost my boarding pass and i need to submit it in office. So i am trying to apply for travel certificate from indigo air lines. I already paid rs. 200/- and 400/- on 4th april 2019. So this complaint is about that till i dont received any certificate.
The payment details are.
Igafvmsxg0 and igafvmrw9 through indigo air payment

The travel details are:
Indigo passenger (S) :mr abhijit banik
Flight number: 6e 392 (A320)
From indore to kolkata
Date : 15oct18
Booking reference: myuspi
Booking through: irctc
Email : priyanka. [protected]@gmail.com

Please provide me a travel certificate as early aspossible.

Regards

Abhijit banik

Ame : arun p s
Telephone : [protected]
Email : [protected]@gmail.com
Booking reference : zen16p
Origin city : bangalore
Destination city : kochi
What is the nature of your query : complaint
This is regarding our : complaint airport services flight missed zen16p apr[protected]:12
What's it about : flight missed
Feedback : did the web checkin, entered airport before boarding is started. Since i did not have hard copy requested the indico checkin counter to print my boarding pass which i did web checkin. It was rejected telling the gate is closed. The gate was not really closed that time. That was really a cheating. Please treat this a cheating complaint.

I had to miss my indigo flight (6e 822) on 7th april, 2019 due to malpractice and callous behaviour of the airline staff in the airport. I had reached on time and i was issued the boarding pass, but was denied entry at the boarding gate although more than 20 minutes was still left for the departure. Normally they don't start boarding before 20 minutes of departure, but on that particular day they started boarding 50 minutes before departure and announced final call at more than 35 minutes before departure. This i have never seen before. Many other persons also missed the flight.

I complained to the airline but i was told that since i was late, it was my fault so i was denied entry and no refund was provided.

Dear sir,
I recieved a mail from indigo airlines regarding recriutment. And i have paid rs.9800 for this recruitment and when i paid amount that time the recruiter's phone switched off. And not contact from recruiter. So please help us. I want refund my money back in to several account.in interview invitation letter there was mentioned that after payment i will get interview call letter and air ticket will be dispatched on mentioned address. But till noe not received anything. So please help us.

I applied for this job on quicker and the next day i get a message that i have been sekected for further process i should contact miss shweta.. Nd i called her.. She said that they r providing jobs they will take a security amount for uniform and all and they will provide cam accommodation and food bt first i have to clear a telephonic interview then will have to submit the documents then they will. Send the offer letter amd call me for training.. I gave the telephonic interview and they said i am. Selected nd asked for some documents.. I provided the documents as well.. Then the next day they called me and said that i am. Selected for the training and i have to deposit security money 2250 in a bank accnt.. The details they will send in my wtsapp.. So they send me the bank accnt details.. The account holders name was rani yadav.. I doubted that indigo is a big brand they dont have an account on the company name itself.. I txtd them and asked y am i not getting confirmation mail nd all they said ull get.. Then when i asked that y offer letter will be given after i submit the money nd y they dont have an account on the company name nd the company itself says they dont take any security money.. They did not reply to my messeges... They r fraud nd just extracting money from people.. Do. Not pay any money guys

I was travelling from guwahati to hyderabad. When i reached hyderabad i could not find one of my luggage. I have complaint to the indigo staff available near the conveyor belt. They spent my 45 minutes to say that the luggage is missing and cant be trace now. I was coming to hyderabad to perform in a musical concert and my luggage includes a musical instrument without which i can't perform. The staff assured me that they need minimum 4 hours to trace it and will deliver to my home and noted down my address. I have the concert at 2pm. I have already informed them and they assured that the missing luggage will be delivered before 12pm next day. I was ok with that as my event was on 2pm.

I am calling them again and again, no one from indigo has call me yet. Till now (Its 2.20 pm now) they have not call me and not delivered the luggage.

Irresponsible behavior from indigo staff. They are not giving the importance of my issue. Everyone is giving an excuse like its a human error, we will let you know once we find it.. Etc. Etc.

How careless they can be? Even calling them many times they are not serious about the issue. They are behaving like it's a very light issue and can do nothing. Please let me know how to proceed with a legal action? I have all the call recording and the proof.

Today i travelled from bangalore to indore. The time written on thr boarding pass was 7:45 and we reached there by 7:47. Then they said that our baggage couldn't be carried because we are late and the flight is already overcrowded. I don't think it was our fault of flight was overcrowded. They were also misbehaving with us and talking very rudely and made us run all over the airport to request for our baggage. And at the end we got to know they were just making fun o[censored]s. The departure time of the flight was at 8:35 and they called us at 8:15 saying that the flight would be departed within 2 minutes. And we came running. Really upset with the misbehavior of the staff. I would try not to fly with indigo in future.

Dear Indigo,

On 5th of April '19, I had traveled from Hyderabad to Ahmedabad thru flight 6E 719 . My PNR no is IINEJQ .

I reached Ahmedabad airport and waited for my baggage to come but unfortunately I didn't found my Bag on the conveyor belt .

At that time Miss Neha was present over there so I complained her for my Bag and give her all the details like Broun Strolley Bag with Clothes and Valuable things inside the Bag .

She tried to contact Bangalore staff but their number was switched off . Still today it is showing switched off - [protected] .

I had complained to call center and regularly doing the calls to Ahmedabad staff and call center, but I didn't get any satisfactory answer from any one . Every time when I am calling the persons get change in the calls and asking again and again the same thing .

Pls help me out to dind where is my Luggage ??.

Let me tell you that the situation was very worst at the Hydrabad Airport and staff is not even able to take care of crowed . They are not even helping the people in a proper way .

Pls look in to this and do the needful

There was ladies in boarding pass counter... When i was going for boarding pass she said go to nex counter. Ok but she was not speak good manner. Till 4 yers i was traveling from indigo but today's behaviour of that three girls was not good..
Pyar se bolo yar hum kitne dur se ate desh ki rkshya krte hai to. Maine to itna apse roudli bat nhi ki
Indigo service aapkse drkhust hai ki aap thoda jayada nhi defence walo se pyarse bat kro plese
Sir sorry... Agr glt lga hoto

I applied for Air ticketing agent at indigo airlines, I was asked to send my resume so I did .After few hours I got a call saying that my resume has been shortened and asked me to send the resume and other documents including passport size photo and addhaar card to this email account (department a at I on a gmail.com).After few hours they asked me to deposit Rs 2500 before telephonic interview. I got selected in that interview and now they are asking me to deposit Rs 6800 for documents Verification and police Verification so what should I do?