IndiGo Complaints & Reviews

Dear sir,
I recieved a mail from indigo airlines regarding recriutment. And i have paid rs.9800 for this recruitment and when i paid amount that time the recruiter's phone switched off. And not contact from recruiter. So please help us. I want refund my money back in to several account.in interview invitation letter there was mentioned that after payment i will get interview call letter and air ticket will be dispatched on mentioned address. But till noe not received anything. So please help us.

I applied for this job on quicker and the next day i get a message that i have been sekected for further process i should contact miss shweta.. Nd i called her.. She said that they r providing jobs they will take a security amount for uniform and all and they will provide cam accommodation and food bt first i have to clear a telephonic interview then will have to submit the documents then they will. Send the offer letter amd call me for training.. I gave the telephonic interview and they said i am. Selected nd asked for some documents.. I provided the documents as well.. Then the next day they called me and said that i am. Selected for the training and i have to deposit security money 2250 in a bank accnt.. The details they will send in my wtsapp.. So they send me the bank accnt details.. The account holders name was rani yadav.. I doubted that indigo is a big brand they dont have an account on the company name itself.. I txtd them and asked y am i not getting confirmation mail nd all they said ull get.. Then when i asked that y offer letter will be given after i submit the money nd y they dont have an account on the company name nd the company itself says they dont take any security money.. They did not reply to my messeges... They r fraud nd just extracting money from people.. Do. Not pay any money guys

I was travelling from guwahati to hyderabad. When i reached hyderabad i could not find one of my luggage. I have complaint to the indigo staff available near the conveyor belt. They spent my 45 minutes to say that the luggage is missing and cant be trace now. I was coming to hyderabad to perform in a musical concert and my luggage includes a musical instrument without which i can't perform. The staff assured me that they need minimum 4 hours to trace it and will deliver to my home and noted down my address. I have the concert at 2pm. I have already informed them and they assured that the missing luggage will be delivered before 12pm next day. I was ok with that as my event was on 2pm.

I am calling them again and again, no one from indigo has call me yet. Till now (Its 2.20 pm now) they have not call me and not delivered the luggage.

Irresponsible behavior from indigo staff. They are not giving the importance of my issue. Everyone is giving an excuse like its a human error, we will let you know once we find it.. Etc. Etc.

How careless they can be? Even calling them many times they are not serious about the issue. They are behaving like it's a very light issue and can do nothing. Please let me know how to proceed with a legal action? I have all the call recording and the proof.

Today i travelled from bangalore to indore. The time written on thr boarding pass was 7:45 and we reached there by 7:47. Then they said that our baggage couldn't be carried because we are late and the flight is already overcrowded. I don't think it was our fault of flight was overcrowded. They were also misbehaving with us and talking very rudely and made us run all over the airport to request for our baggage. And at the end we got to know they were just making fun o[censored]s. The departure time of the flight was at 8:35 and they called us at 8:15 saying that the flight would be departed within 2 minutes. And we came running. Really upset with the misbehavior of the staff. I would try not to fly with indigo in future.

Dear Indigo,

On 5th of April '19, I had traveled from Hyderabad to Ahmedabad thru flight 6E 719 . My PNR no is IINEJQ .

I reached Ahmedabad airport and waited for my baggage to come but unfortunately I didn't found my Bag on the conveyor belt .

At that time Miss Neha was present over there so I complained her for my Bag and give her all the details like Broun Strolley Bag with Clothes and Valuable things inside the Bag .

She tried to contact Bangalore staff but their number was switched off . Still today it is showing switched off - [protected] .

I had complained to call center and regularly doing the calls to Ahmedabad staff and call center, but I didn't get any satisfactory answer from any one . Every time when I am calling the persons get change in the calls and asking again and again the same thing .

Pls help me out to dind where is my Luggage ??.

Let me tell you that the situation was very worst at the Hydrabad Airport and staff is not even able to take care of crowed . They are not even helping the people in a proper way .

Pls look in to this and do the needful

There was ladies in boarding pass counter... When i was going for boarding pass she said go to nex counter. Ok but she was not speak good manner. Till 4 yers i was traveling from indigo but today's behaviour of that three girls was not good..
Pyar se bolo yar hum kitne dur se ate desh ki rkshya krte hai to. Maine to itna apse roudli bat nhi ki
Indigo service aapkse drkhust hai ki aap thoda jayada nhi defence walo se pyarse bat kro plese
Sir sorry... Agr glt lga hoto

I applied for Air ticketing agent at indigo airlines, I was asked to send my resume so I did .After few hours I got a call saying that my resume has been shortened and asked me to send the resume and other documents including passport size photo and addhaar card to this email account (department a at I on a gmail.com).After few hours they asked me to deposit Rs 2500 before telephonic interview. I got selected in that interview and now they are asking me to deposit Rs 6800 for documents Verification and police Verification so what should I do?

On 30th march 2019 i tried to select seats for my two travel in indigo. Totally 5 times i tried.in that 3 times the amount is debited from my account in the name of indigo. Till today i am not received the extra 1 time debited amount.

The transaction details given below please do the needful.
Thank you

1) transaction amount inr 300.00
Transaction id bdc41d988d5d[protected]
Date/time of transaction 30 march 2019 15:50 hrs

2) transaction amount inr 300.00
Transaction id bb570b724b5d[protected]
Date/time of transaction 30 march 2019 15:56 hrs

3) transaction amount inr 300.00
Transaction id 2bd74ce5dcd[protected]
Date/time of transaction 30 march 2019 16:07 hrs

4) transaction amount inr 300.00
Transaction id fb737f34469c[protected]
Date/time of transaction 30 march 2019 16:11 hrs

5) transaction amount inr 300.00
Transaction id 2185661d5f[protected]
Date/time of transaction 30 march 2019 19:06 hrs

I have get call and they said to put 2000 for registration and 6500 for verification that is [protected]@outlook.com from dis mail i have putted totally 8500 rs where do i get dis money they told that air ticketing job was there u can get dis job. But u have to attend interview like online test i passed and telephone interview also passed. What can i do they told me they send offer letter tomorrow what i do plz tell me

Hi,

Recently I travelled from Guwhati to Vadodara as per attached boarding passes, I have booked Meal snakes for two flights during booking tickets through MakeMyTrip app, The snakes was not served in the flights and was told by one of your ground staff in delhi .could be payment not received to indigo . Also advised to write to Costmer relations.

Kindly review my complaint and revert at the earliest

Dear sir / madam,

My travel bag is majorly damaged from nagpur to pune indigo flight on 6th apr19.
When we reached to pune airport, we launched complaint at pune airport to your customer care office.

I request you to kindly go through the same & arrange for new travel bag in replacement of earlier bag.

Photos are attached.

Thanks
Vivek korkalai
[protected]

Sir, i had booked an air ticket for travel to delhi from srinagar on 14.04.2019 under pnr no vklpjn. I had booked this ticket though easemytrip. However, due to some unavoidable circumstances, i had to cancel this ticket and i cancelled it on 09.04.2019 as i now have to travel to delhi on 11.04.2019. But, after cancelling my ticket, out of rs.2990.00, i was paid a refund of rs.141.00 only which is just a joke on me. How could they be so callous and don't show some empathy. Sir, i now need your help and guidance in getting my full amount refunded.

Sir pliase sir help sir indgo airlines
My name - murlibabu
Referanse id :igof396
I am apple - international
Air tickting no calling my phone numbar
My air lines calling nu
Srivastav indgo[protected]
Shreay mishra (Hr)-[protected]
Nikhil panday-[protected]
2nonikhil panday -[protected]
Murlibabu[protected]@gmail.com
[protected]@india.com
13 nov 2018, 13:47

Re: complaint airport services staff related bhecpt apr[protected]:03 crm:05411018

Name : usha susan thomas
Telephone : [protected]
Email : [protected]@gmail.com
Booking reference : bhecpt
Origin city : chennai (Maa)
Destination city : thiruvananthapuram (Trv)

I was to fly by indigo flt6e 327 from chennai to trivandrum on 4th april and return to chennai by flt 6e 343 on 5th (Pnr gbt4pi). I completed check in and baggage formalities at chennai airport at 0830 on 4th and was given a boarding ticket showing gate 7 gate opens 1000 hrs, departure 1045 hrs seat 8f. After completing security check i proceeded to waiting area adjacent gate 7 and waited for the departure call. At 0930 gate 7 opened for delhi flt and i thought next boarding would be for my flight to trivandrum. Since there was no announcement until 1010 hrs, i approached the staff at gate 7 inquiring what happened to the trivandrum flight. She told me that is taking place at gate 12.
I rushed to gate 12 on the ground floor but they had already closed the gate and would not allow me and another 6 passengers in similar situation to board the aircraft and our luggage were offloaded. We were not allowed to fly. They offered me an alternate flight via bangalore which would reach trivandum around 9 pm. This was inconvenient as i was going for a funeral to take place at 3 that afternoon. So i had no option but to cancel both to and from tickets. Since my mobile phone number [protected] is known to the staff and i was seated at gate 7, they could have easily informed me in advance the gate change from 7 to 12.
I missed the flight due to the non co-operation of the indigo staff at the gate who could have easily tracked me if they had put in some effort.
I seek refund of the the full to and from airfare.
Though 4 days have passed, i haven't received the refund.

Mrs usha thomas

I find an call and email by quikr jobs that you are selected for the job in indigo airline as ticket executive and cabin crew you were supposed to pay rs750 as document fees I was paid then they ask for rs 2000 as document verification fees I was paid and then they for rs5000 for agreement fees that money I also paid then they ask for 9999 as account opening fees I can't paid
The person from were I get the calls
Mr prithvi singh shah and mr vishal sharma

I paid total amount of rupees 2, 00, 000 to one of your recruiter mr.vinit chawla for indigo airlines job and he did not refund any of my amount yet.so i complain to customer care service and they demand my debit card number and i give it to him for my refund.bt they also do not refund me any amount .so please take strict action against this.and refund my amount.thank you

Our flight was at 3.40 pm. We became late by 20 minutes. We came to airport by 3 pm. None of the flight people has the courtesy to ask us why we were late.
We requested to take us on the flight as it was the day we had to go to kasi/varanasi and pay my father our last tributes by taking his ashes to varanasi and putting them in ganga river. The flight people said that there is no chance to catch the flight. We felt bad and we came back home with the ashes.
This was a saddened part of our life. So we decided not to travel with indogo as they dont know how to take care to passengers. Sorry indogo thumbs down for you.

Hi,

I have lost my wallet in 6e 767 from delhi to hyderabad on january end.

I have raised a complaint and got confirmation that wallet is found and i can pick up from hyderabad airport.

When i went to collect the passport, lost and found section told there is a record in the system but the wallet is not found in the locker. Since then i have gone four times to rgia to check the status as i don’t get a response from twitter handle and calls.

https://pbs.twimg.com/media/D2tcEuPWoAAcH4d.jpg

Please see the pic in the above link, that is the wallet recovered from the plane but even after two months, i didn’t get it. I see its just negligence from indigo team to locate the wallet. I have my cards and government id proofs along with cash in that wallet. It has been very difficult for me. I am a regular business traveler of indigo and this incident will definitely change my travel preferences and will have to talk to my organization about this issues as well to recommend for other employees.

Please find the details below.
Pnr: gb855f
Flight no: 6e 767
Wallet forgot in seat no: 22b

Traveled on 26th 2235 pm from delhi and reached hyderabad on 27th early morning at 0100 am.

Wallet description:
Tommy hilfiger brown color wallet.
5000 cash
Pan card of nandini
Driving license of dinesh kumar
Credit and debit cards

The wallet is somewhere with the lost and found department, with some effort it can be traced. Please do the needful.

Hi,
I had a reservation done for my father from sin - maa on 07th apr19. I had paid for prime seats & meal for xl seats (13f) since he is a 70yr old passenger and would give him extra leg space.
But during checking he was allocated 6f a normal seat at the check in counter. When i verified with the check in staff, they insisted that i don’t have any seat reservation done and they’ll not be able to give the xl seat i had...

On 30 march 2019, i was returning from kolkata to muscat. On reaching the kolkata airport, indigo employee "vidisha" requested me to change my flight to a different one (Kol - raipur 6e-324/ raipur - mumbai 6e-804/ mumbai - muscat 6e-81), and they offered a gift voucher of rupees 8500. So, in stead of 2 flights, i needed to take 3 flights. I accepted to help as i am familiar with this route.
I am still waiting for the gift voucher which they promised to send me via email. So, kindly let me know, what happened to the 8500 voucher.
I complained via customer care with a case reference number of crn[protected]r5y7k0. There is no reply till now.
Kindly contact via email if needed (Not by mobile phone).