IndiGo Complaints & Reviews

Hi, my baggage contained a touch screen computer the baggage was specifically marked fragile and heavy, the laptop was in perfect condition before the fight while i returned back to ahmedabad found that the screen of my laptop acer laptab was damaged severally costing around 10k inr to get it repaired.

Flight detail :
6e 162 deaprting goi at 15:25, 21 feb
Pnr jd7zws

Name : siddharth bhayani....

I used net banking through paytm wallet on indigo website to do booking of flight from bengaluru to delhi. The paytm paid rupees 6766 to billdeskutil but the ticket was not confirmed. I had to do payment again using my debit card.
Now, i have mad numerous calls to indigo helpline but they say they have not received it and they say it will take 10 days....

My name is shruti miskin
I received a job related mail from rilesh.[protected]@careers-goindigo.in email id I applyed for job for mumbai location and paid 900/- for registration through link given in email.That link was connected to paytm so I paid the money by Paytm.The amount i paid on 22nd january 19.I have not received any confirmation yet nor any interview location address as of now.
i want my money back..I have attached paytm...

Sir please help me i was trying for airline jobs thn suddenly i got a call from one person thy told that thy are calling from indigo airlines so thy told to pay 2500 for registration n again thy told to pay 7800 for document verification so i lost 10000 so plz help me sir i will give those details thy mail i'd indiajobs. Info.[protected]@gmail.com n those contact numbers [protected] first he have called n later one mam from indigo airlines she told...

This is a complaint regarding our recent experience with indigo. We, a group of four people, were scheduled to fly from male to mumbai on 15 february 2019 (Pnr: jkr9fx). We were not allowed to board on the airplane due to indian visa issues. Hence, our status was 'no show'. Later, i contacted the airlines for 'no show' but they said that they will refund passenger service fee and user development fee. There was no such fee while buying the...

Dear madam/sir,
This is to kindly inform you that, in the month of october'2018, i made air travels by your flight indigo as per the details given below:
I. 14.10.2018, dibrugarh to delhi, under pnr:zh9jng and
Ii. 17.10.2018, delhi to dibrugarh, under pnr:ucpfns.

Unfortunately, i have lost both the the boarding passes somewhere but as it was an official tour the boarding passes are required for the tour...

18 feb 2019 me and my husband had a terrible experience with indigo airlines 6e-316. Flight we booked was at 9. 15 pm and it actually departed at 11.30. The reason which they gave was cabin crew members were taking rest itseems & bangkok flight was delayed. We had faced alot of issue due to this 2 hours delay. Therefore i want to claim for the inconvenience.

Pnr : cc1ekf
Traveller : aravind sajan
Seethal sbr...

Hi i travelled by indigo in October 2018. Pnr : ALEG2B
i have lost the boarding pass of one way so i called customer care to get the travel certificate. The customer care told me that i need to pay 200rs + tax for getting my own travel certificate.
I had paid airline for my yravel and get the document of travel Indigo is again charging? which kind of policy is this.

I would like to ask Indigo to provide my travel...

This indecent is very much disappointing with the airline company indigo.
We had a booked flight from lucknow to bangalore on the 10th of feb 2018 at 8:35 am in the morning. We got a call at 2:00 am from airline saying that flight got cancelled due to some internal reasons. After that when we told them to rescheduled it to next available flight they could not do that. They kept us busy in the call for the entire night because we had...

I was to travel from bangalore to imphal and i had booked indigo 6e-874. The ticket was confirmed. The scheduled departure was on 19/02/2019 at 9.50. But on february 03, 14, 15 and 18 got messages saying the flight is rescheduled due to operational reason. The revised time is 9.30-12.00/[protected]hrs, pnr-liibnq on 19 feb.
But when i went to the airport to my shock the flight was postponed to 20 feb. I had an important meeting to attend...

I had booked a ticket with indigo airlines dated 19th february 2019 scheduled to departure at 18:25, i had reached the airport at 17:40 correct and was waiting for the baggage drop at 17:45 no announcements were made neither was i informed at the airport about the closing of boarding of my flight. I requested them at 18:00 to kindly let me in but i was denied boarding. I missed my flight which was connecting and did not get any refund.br...

During my flight from kolkata to delhi in india, i boarded the flight 6e 417 (A320) on 13th feb, 2019.

I had one locked checked-in baggage of 18 kilos (Paid 1200 inr extra).in that baggage, i kept two gold bangles, which is allowed/ passed though the security check as well.
I got the baggage returned at delhi (T1 terminal) on the same day and started for another onward journey to munich, germany.
When i received...

I had boarded indigo flight from kochi to chennai
Dropped my nikon coolpix digicam cover (Black colour) in the flight
Following is the pic for the same. Would be grateful if you could trace it and hand it over to me. Thank you in advance.

Passenger details are follows –
Name: snehal manish pimpley
Flight number : 6e 612
Seat no. 5f
Date of journey : 17 feb 19
Pnr no. X9kqxbbr...

Dear indigo airlines,

Inspite of requesting for wheelchair 48 hours prior on phone as well as dropping an email for the same, the passenger ms. Namrata khatri travelling on mumbai to chennai flight 9:40 am was denied wheelchair since your airlines had lack of availability. If wheelchairs were subject to availability, why was this information not given on the website?
The passenger was not only denied wheelchair and...

Hi indigo team,

This is inform you that, i have booked ticket through an agent by mistake he given my name ravi kiran gundamala but actual name is ravi kumar gundamala i need this to be done, but this mistake happend by agent i called to indigo customer care twice there is no name change option. I have correct id proofs i don't understand why you are not allowing to do, eventhough i'm not sure about name should be correct...

I recently book my flight today 18 feb, 2019.
I booked it for april 24th, 2019.
However, after giving all my information, i went for the payment page and paid the money through my debit card. The money got deducted and after that it appeared fail. I did this through the official indigo app from the playstore. I waited for a while and didn't got any pnr number or any flight details.
I called the customer care and said...

My name is Ashok Sharma. I live in Dubai.
I had booked my flights as below:
Bangalore- Raipur by 6E 405 dep 07.50
Date of booking: 27 Jan 2019 Date of travel: 20 Feb 2019 ( PNR- ZCBJGI)

Raipur- Bangalore by 6E 406 dep 10.20
Date of booking: 27 Jan 2019 Date of travel: 22 Feb 2019 ( PNR- LLW25E)

On 17 Feb I received mails from Indigo Airlines that due to operational reasons both onward...

Bag missing from airport... Not come in belt after landing flight... My frnds bag comes but my bag not come... Lot of material like costly cloth shoes... Etc are in bag... Black colour bag as shown in photo... Two wheeler bag... It was.
Trying to find it as soon as bcoj m here in goa with out my bag.. No cloth hiw can i manage.. I dont have money... To return...

Kindly do need ful as soon as possible.. Plsssss...

There was total mismanagement of handling the people at the checkin counters of indigo at ahmedabad domestic airport in the evening of 17th feb. People from all the queues were merged at the end into the 2 counters which resulted in chaos despite being in queue. The person handling the queue disappeared from the scene and was nowhere to be seen. People had to manage themselves. Many people who were behind us got ahead in the process and there...

Ms subhi, indigo job consultant, called me (28/01/2019) and took my interview regarding job at indigo airlines as a air ticketing in umroi airport, shillong.
They took 26000 in total, i. E security fees, application fees and documents verification fees.
Kaushal dutta, the hr and the account holder, they had sent all the job letters but when i asked them for joining date and employee id they never confirmed to that upto date.br...