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IndiGo Complaints & Reviews

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Last updated May 6, 2024
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IndiGo reviews & complaints page 123

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R
Ralphy Donell
from Along, Arunachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

job fraud

Address:New Delhi, Delhi

Ms subhi, indigo job consultant, called me (28/01/2019) and took my interview regarding job at indigo airlines as a air ticketing in umroi airport, shillong.
They took 26000 in total, i. E security fees, application fees and documents verification fees.
Kaushal dutta, the hr and the account holder, they had sent all the job letters but when i asked them for joining date and employee id they never confirmed to that upto date.br...
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A
from Karkal, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight postponement without prior intimation

I had booked flight for my family and self on 1st morning 0100 am flight since we need to reach by morning for attending a function. Without any intimation or my consent, my flight has been postponed to 1st evening 0645pm. This is unreasonable and caused havoc to my entire plans. I need our tickets to be reschedule by indigo for the 0645pm flight on 28th feb at no additional cost.
Pnr no: rheq7t
Name: ananthakrishnan a
Mobile:...
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Somya095
from Meerut, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

trying to request for travel certificate for the flight taken in december 2018

I had booked my ticket through happyeasygo.com website for the flight 6e 769 for 17 december 2018. I lost my boarding pass and now i need to submit it in the office. Please help to get my travel certificate as when i am trying to request for travel certificate it is showing error "entercorrect email address".
Ticket no zdilrs
Email - [protected]@gmail.com...
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Lakshmi Krishnan
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled flight refund

Address:490006

I had booked raipur-delhi-amritsar on indigo for travel on 14th feb. (Te2t9m). You cancelled flight no. 6e 2894 (Del-atq) and sent me an sms asking me if i want to reroute the flight or get refund. I went to the site and clicked refund' for there are good delhi-amritsar trains. But you cancelled not only that flight but also my raipur-delhi sector. I phoned and protested, but to no avail. Finally, i tried to book raipur-delhi afresh, but...
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A
akshaya kumar Acharya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized credit card charges

Address:500010

During my flight from HYD to BBI on 06 Feb 2019 ( flight # 6E6264 PNR # MG31UJ ) I have been charged wrongly. In the first instance she charged me Rs.250/- and after realising its a master credit card and eligible for 20% discount she cancelled the previous Invoice and again charged me for Rs.200/- and returned me the first charge slip also. But to my surprise there is no cancellation or refund of the first charged amount.

All...
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A
abhi chopra
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behaviour of your staff.

Address:New Delhi, Delhi, 110021

On 14/2/2018 i was travelling with my wife from goa to delhi by flight no. 6e 332. I had already chosen & paid for my seats 1d & 1e online & had only one medium size bag. As i approached for check in on the first counter, which was empty, the lady there priyanka told us that you cannot check in here go to some other counter. I told her that i need to take a pic. (Which i did not take) & send it to the manegment to see that inspite of the...
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Timu2019
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking sheathing

I booked and payed a ticket with mymastercard, online at the indigo website for 8000inr and receved confirmarion. The next day i receve a confirmation of the same flight on my name booked and payed by my mastercard for 150 euro (Same as 12000inr). But this last ticket i did not book. I email and call them, and they tell me they got the payment and booking don by me and they can cancel my flight with a fee around 4000inr. If you ask me it...
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S
Supersunilkumar
from Addanki, Andhra Pradesh
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false / fake recruitment and its irrelevant response

I got a call from a lady saying that your resume short listed for interview. I checked in truecaller it showed indigo airlines delhi. She said to pay rs 2000 for process which is refundable and take online test from indiabix. I did. Next day i got call from same lady connected to their hr man who told that rs 2000 is for registration asking to take document verification by paying rs 6000 which is refundable. I asked for other details and...
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Md Mehdi
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please I request to all dont go through any calling interview in indigo they all are fake genuine company was not charge any cost

Address:500064
Website:Quikr

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AirlinesIndiGo regarding money fraud and fake appointment letter.
[Resolved] Indigo...
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swadhek500
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight missed due to no support from staffs of indigo

Address:380009

Dear sir/madam,

I am writing this in relation to the services at ahmedabad airport. I reached today in the airport 2 hr prior to the departure. But the airport was very rush with passengers. I asked indigo executive regarding my flight and also showed her my tickets. She told your flight is delayed so no worry on the time. When i reached the counter, they informed me that there is no option and now it is closed. And they did...
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rishabh0912
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not allowed to board the flight

Hi,

This is regarding complaint against indigo way of treating customers.
Incident is on 14th feb 2019, flight no 6e163 (Bangalore - lucknow) morning 11:15 am departure.

I had reached bangalore airport indigo counter at 10:40 am (It was late as there was huge traffic), but as i am travelling by indigo from last 5 years continuously. And i was travelling with my wife and my parents. Total 5 passengers.br...
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Supersunilkumar
from Addanki, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false/ fake recruiting

Address:Hyderabad, Telangana, 500072

I got a call from a lady saying that your resume short listed for interview. i checked in truecaller it showed indigo airlines delhi. She said to pay Rs 2000 for process which is refundable and take online test from indiabix. i did. next day i got call from same lady connected to their hr Man who told that Rs 2000 is for registration asking to take document verification by paying Rs 6000 which is refundable. I asked for other details and...
+1 photos
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G
Gyanu09
from Patiala, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got the call that I am selected for indigo airlines

Address:Varanasi, Uttar Pradesh, 221005

Hi,
My name is gyanoday from allahabad, got the mail and call from-aviationcareer. [protected]@outlook.com and mob no.+[protected] name govind sharma, told me that my resume is shortlisted if you are interested you have to pay 2000 security money for the interview, i have paid the amount and he called me for the interview for telephonic round, after that he said i am selected for the varanasi airport as a ground staff, and said you...
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V
veerasekar.R
from Chidambaram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating

Address:Cuddalore, Tamil Nadu

Sir
I was taken your flight ticket dated on 25/01/2019, timing at 9.45 pm. I was entered your boarding timing at 9.05 pm and i was reported.
Your boarding pass issued person simply rejected me why it was closed our boarding time at one hr before so we are not allowed to permitted to you. I asked and requested to your customer care so many times and then your boarding people converted to another flight with extra ticket amount...
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S
Shruti Birla
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancelled then rescheduled flights, inconvenience, no compensation for extra hours of layover, unprofessional and unsympathetic service.

Address:Ahmedabad, Gujarat, 380060

On 14th feb 2019 my colleague and myself were supposed to catch our connecting flight from ahmedabad to hong kong with indigo airlines. However, the two days before the flight we received a message stating that our flight timing had changed due to operational activities in the airport.
I have been receiving alert on my email that my flight 6e 893/1773 from ahmedabad to hongkong has been rescheduled from 5.10pm to 3.00pm. (Amd-blr)....
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A
ayushi83
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

flight schedules

Address:Hyderabad, Andhra Pradesh, 500084

I booked a flight from Hyderabad to Pune (6E- 496) with PNR SM6C5E for 7 feb 2019 to start at 14:25. Due to traffic I reached at the counter at 13:40, but was refused entry very rudely and told to book another flight even when it was mentioned 25 min in message. I booked another flight (6E- 118) with same PNR scheduled for 22:05. I stayed at airport. At about 19:00 I checked in and with my boarding pass reached the boarding gate.
At...
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sarithajoice
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst experience from indigo airlines (lucknow - bangalore) on 10th feb 2019 (sunday)

One of the Worst exp from most reputed Airlines service providers. “INDIGO AIRLINES

*Incident* :- Along with my friends, I went to Lucknow and on Sunday morning, 8:35 AM we all were supposed to travel back from Lucknow to Bangalore (PNR KLP48E and TG7MVZ).
My friends were along with their family .We got shock of our life at around 10: 45 PM on 9th February as an SMS ' Your flight to Bangalore has been cancelled...
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vivek shyam ks
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake job offer and stealing money

Address:400072

Hey there recently I have been cheated by 3people which is 1 is an male which is the hr and his name is Hemant Reddy
And the other are 2 ladies which is they had introduced them selves to.me as they are from naukri jobs and they had asked me to pay 14800 to their account for offer letter and security purposes and I had already been paid an amount of 8000 before this to them for receiving an call letter from them and they were been...
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Richa Peepre
from Raia, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding misbehavior of your employee name vinayak

Hello
Me n my wife travelling from bangalore to nagpur through indigo airlines, one o[censored]r employee named vinayak counter no 21 behaved very badly. And ur manager is also very rude while talking. Vinayak gave me wrong information of my baggage 7kg and asking more money when i saw my ticket i am having 10kg baggage, when i asked y u gave wrong information he was saying i counted ur laptop bag, he is not accepting his mistake. He was...
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Dr. Bala
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seat allocation while travelling with infant

Team, i travelled with an infant in india for the first time and expected a smooth hassle free experience. Given that we pay the infant fee, the least expected out of the airline is to be provided with comfortable and infant suitable seats while not disturbing the other passengers. I have seen ideally that passengers with infants are allocated the front row seats in order to allow fast boarding and getting off and also to allow the infants...
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