IndiGo Complaints & Reviews

Flight 6e 6313 ; coimbatore to chennai.

Seat 2 e
Name: lakshmipriya thangavelu

My initial flight was 6e865 at 10.20pm from cbe to maa, which was canceled. I was redirected to chennai through 6e6313. The flight was scheduled at 11.35 but was delayed to 12.00 am but never was taken of[censored]ntil 12.30. The flight landed in chennai at 1.15 am on feb 10th. I did not receive my bag until 2.00am. I was told that...

Hi,

I have booked total 3 tickets from viskhapatnam to bangalore on 5th jan, 2019.
Some how i lost my boarding passes, now i have to submit the boarding pass for claim. When i tried to get travel certificate from the indigo website, am getting an error please enter the correct email address.

Pnr-plbqfh and qkjyhk
Email-id: [protected]@gmail.com...

I, sreekumar travelled by your flight 6e 881 from vizag to chennai on 09 feb 19. Pnr no eyueuy through udchalo.
I had occupied seat 27 d. I boarded the flight from the rear ladder among many. The cabin crew of two girls were talking to each other as if they are in a cafe and never bothered to offer the customary welcome to any of the passengers who were ahead or behind me. While the services started ms arati, the crew who having the...

Dear sir /madam
I am zameer irfan
I had indigo from flight from 6e92 bkk to chennai on 08/feb 2019 pnr# fgcd7t. Early morning @04:00 am
And same time i had my air lanka flight from chennai to doha on 08 /feb 2019 @ 16;00 hrs (Non refundable) boarding pass issued pob in board. After 3 hrs the declare flight cancel
Cause of technical issue rise in aircraft indigo cancel the flight
There was no flight to connect...

How can a flight always be delayed? I am a frequent flyer of ngp-hyd route, the 7.30am flight is consistently late. You’re taking consistency as a virtue in the wrong sense. It is extremely annoying to be waiting everytime so early in the morning. If you cannot keep up to your own promises of punctuality, adopt honesty instead. Tell me the right time so i don’t have to waste my time on the airport....

Complaint against ‘indigo airlines” regarding not allowing boarding the flight despite being in time at new delhi airport.
This is with regards to file a complaint against “indigo airlines” for being understaffed on floor for checkin at the new delhi t1 terminal and a careless and negligent and approach by the staff on the counter.
Me and my family of five were not allowed to board the indigo flight: 6e 105 dated 8th...

I have did a ticket for indigo airlines having pnr "illk8e".
The ticket consisting of myslef and my wife.
Unfortunately, my wife's title had selected as mr instead of ms.
I had checked with the indigo airlines and the travel site i. E. Happyeasygo.

Happy easy go told they will fwd request to indigo. Indigo customer care told they won't allow due to title change, as it's a issue with gender.
So they...

I booked package for goa from getpacking. Indigo.in for 6 persons almost a week ago and made full payment of rs 74724 but still my package is not confirmed. I requested indigo executive to kindly cancel 2 passenger from package namely ashish yadav and shilpi yadav and also to confirm me my package by sending me seat no. Of flights and hotel booking details but still he didn't positively confirmed me. I am very much dissatisfied by indigo...

I was traveling along with 18 more passengers from bagdogra-kolkata - chennai (6e 534)- pune (6e 385) (All indigo flights) on 9th february. Our flight got delayed at bagdogra and kolkata due to which we missed our flight from chennai. The rescheduled flight that was given to us was chennai-bangalore (6e 6251)-mumbai (6e 424). From mumbai to pune via road. We have now been at the mumbai airport for more than 2hrs and are stranded since no...

I booked cargo via bangalore to imphal on the 9th feb 2019, after paying all cargo charges using my debit card. I got a call back from those on duty at the booking counter asking for my debit card no. Threatening me to delay my cargo if not provided. I wonder why indigo cargo booking counter would need customer's banking details or card no. For office purposes. If it is unusual practices by indigo employees to ask customers sensitive personal...

I have just collected my suitcase after landing at jaipur airport (Travelling on mumbai to jaipur flight no. 6e 998) to my dismay, when i collected it, my suitcase was broken due to mishandling by the airport staff. Kindly compensate me as i will have to buy a new suitcase which will cost not less than rs 8000/-
I am enclosing pics of the suitcase.

Passenger name: laveena sood
Date of travel: 9 feb 2019 22.10...

I want to make a complaint about the incompetent indigo services as they refuse to change the flight destination upfront unprofessionally when called customer services they don’t know what they are talking about & are repetitive in their argument. I need to either change the flight destination or get the full refund on cancellation. Because it was error made on booking website when booked this ticket destination was suppose to be from delhi...

I and my friend booked an indigo flight from bengaluru to jaipur with the following pnrs bch44p and iynsky. Our flight was scheduled to depart by 9.05 pm of 8th feb. But we were communicated a delay of 1 hr by sms, mail and call around 4.50 pm. The revised departure time was 10.10 pm. Because of the delay, we reached airport by 9.05 pm and was in check in counter by 9.15 pm. The lady at the counter said we can’t checkin as we are late....

I want to reschedule my trip to september due to death in my family but the airlines is charging rs. 2200 per ticket for rescheduling which was not specified earlier and now i might face huge losses as cancellation also is making the same amount of losses. Such inappropriate and unethical behaviour can hamper the image of the airlines as we might move to the consumer court and also press as such policy was not mentioned during the booking....

Hello,

My flight (Pnr-cyql9v) was first delayed and then got cancelled.
I got 2 messages.in case of any cancellation due to any reason, the passengers have to be accommodated on other flights available on that day to the destination or by different routes. So i called to confirm the alternatives.
Up to my surprise, the customer care executive told me that 'you denied alternate flight but chosen refund' and provided...

I was traveling from varoda to lucknow with connecting flight of indigo on similar pnr w92z8b the first flight was delayed due to weather due to which my connecting flight of same airline was missed. The airline did not arranged alternate flight i. Immediately due to which i have to sit full night on airport without sleep and food. Manager was missing on airport that time i called call centre too for help no was provided i asked ground staff...

My pnr no. Is jhlk9q... On 07.02.2019 travelled from coimbatore to indore via hyderabad... After receiving indore while i'm collecting my check in luggage saw that my travel bag is damaged... I put a padlock on that, but it's not there & it's affects my zip holder also... I registered my complaint on your help counter on arrival area... She took a snap of my bag & my pnr details also... Kindly take a necessary steps for this... Kindly do...

I had booking of 8th feb 2:10 am from pune to delhi, but my flight got cancelled (Pnr - ef3znj) due to which i missed my next flight delhi to dehradun (P5t4vy). I talked to customer care and they just refunded 2100 rs of pune to delhi but as flight got cancelled from your end why would i bear that loss of next flight. Indigo does'nt care about their passengers. I would never recommend it to anyone as their staff is so casual and they don't...

Dear sir,

I have made a request to indigo airlines to do a correction in name within 24hrs of booking. As per them the applicable window period to do the corrections is only 2 hrs from booking. So i accepted their rule and asked for cancellation. They are supposed to revert to my initial request within 24 to 48 hrs. They were able to reply only after 4 days.

When they rejected my request i had to accept coz...

From
Mrs. Sheela venugopal
E-1101, mahindra splendour, lbs marg, bhandup west, mumbai - 400 078

Sirs,
Reg: unfortunate horrifying experience during the mum-hyd flight 6e-461 today
—
We had a horrific experience today (7th february 2019) morning during our flight 6e - 461 from mumbai to hyderabad. The flight was just taking off, around 7:30 am, the seatbelt signs were still on, when all...