IndiGo Complaints & Reviews

I live in canada, and was supposed to fly from toronto to india in the end of february with my family. Subsequently, my wife was taking an indigo domestic flight with reference kbrrwi. However, my flight to india was canceled since pakistan closed its airspace for international flights. I provided the proof of cancellation to indigo representatives. After spending hours with multiple representatives explaining my situation, they still refused...

Pnr number : bkrqrx

Flight date : 23rd march, 2019
Flight dept: 14:05
From delhi to bagdogra.

Above are the flight details just want to do correction in the name given below

Wrong passenger name : ronak goyal
Right passenger name : rounak goyal

It was a typing mistake, please change the passenger name as soon as possible.

If needed you may contact...

Sir
I am a senior citizen and after my superannuation as Additional Director-cum-Joint Commissioner, Department of Local Govt, Punjab, I am Super A Category counsel for Local Govt Department Punjab in Supreme court and Punjab and Haryana High Court.
I purchased in advance four air ticket through a operator for our return journey from Kumbh Darshan & Darshan of Lord Kashi Vishwanath, Varanasi to Amritsar for 27th February 2019....

I was to travel today i. E. 01.03.2019 from delhi to hyderabad from indigo flight 6e 303 and boarding pass was made too and i reached the boarding gate around 25 mins before departure but i was denied boarding saying that document work is done. I had a very imp. Meeting and had to book the next available flight costing differential amount of rs. 17, 370/- (2 passengers, was accompanied by my brother). Later even on checking at google air...

My daughter ms. Sruti venkitachalam alias sruti v pillay, boarded the trivandrum flight from hyderabad via chennai from rajive gandhi international airport on[protected] at6.20am.
She lost her handbag containing her mobile ([protected]), driving license and currency around 2000 rupees in between the boarding gate and the coach to the flight.
She complained to almost all authorities through the proper channel but until now no...

Dated[protected] i am see mail call letter from indigo airlines.in mail please security money deposit 6500+ registration 2500+15500 for 1 year bond. I am calling mr. Vishal malhotra in this no [protected] for security money deposit which account. He is give me state bank of india account . I am deposit amount and call mr vishal malhotra is is tell me send me deposit slip in the same email I'd and i send he is tell me i send you filling form...

Made me run and struggle breathlessly from final security check-in to indigo airport security back to aircraft just to cover up their lapses. Made this complaint 4 months ago. No response yet.

I muralidhara (59 years of age) was flying 6e 461 mumbai-hyderbad with two other members on 24th wednesday october 2018. I wanted to scan my check in baggage containing shooting accessories like batteries, dura cells etc to which the...

Someone are called me from company and saying that jobs are offering for mechanical engineers and asked to pay 2500 for registration and 6000 for document verification which are refundable taking for security purposes. And done telephonic interview and saying you will get call letter. And when i said to complaint to police they replayed arregently say like no one can't do nothing and now there phone number is not reachable....

As i travelled from lko to trv via hyd on 26.2.2019 by 6e844 and 6e434, on my arrival at trv i found my newly purchased skybags luggage bag was damaged. No one was there to listen my complaint and to take the responsibility. They said that they can't do anything for this and that is not their fault and they are not responsible for the damage. After a long argument they said either they can give only ₹200 for the damage or leave the bag...

Hi, i received a letter from indigo regarding recruitment and was asked to pay rs. 11328 as deposit amount which would be refunded on interview day and they would also provide tickets for journey.
I already paid the amount. Please tell is this fake?
Also the recruiter always picks phone and talks and right now he has askef to wait.

Please reply asap.

Thanks...

I had a pepperspray in my bag which was confiscated even though it has been taken in the flight several times.I reach very late in the night and because I travel alone, pepper spray is a necessity. Not understanding the notion of security for a Customer is sheer hypocrisy and impunity.I called the Customer care helpline firstly they said if it is a small bottle then it is allowed so when i told them to talk to their ground staff in Jaipur...

On cancellation of the flight, ground staff have preference for next day earliest possible flight to local passengers travelling and boarding from srinagar rather than the inflight passengers who boarded from jammu to destination lucknow which is highly unethical on their part as the passengers got stranded in a highly sensitive situation. As per the normes and regulations the should prefer the outside passengers first and then they should...

Please refer to my pnr flb32r. I had to cancel my tickets as my 12 years old, son who was also traveling, was tested positive for swine flu.

I have been writing to indigo to issue full refund but i am yet to get the credit. It's been 20 days already. Emails to the nodal officer have failed to elicit any response. Do i need to write to the board member or ceo for getting the refund.

Needless to mention, medical...

Over the course of 1 month (Jan 2019), i and my family travelled to delhi on multiple occasions. Each time we travelled, we bought high priced tickets so that we can value our travel time over cheaper tickets. However, almost every single time, me and my family found ourselves having to wait hours at the airport due to delayed flights.in fact, the delays were no less than 3-6 hours. That said, i request that i be reimbursed or compensated...

Dear sir,
I book the 1 small parcel aprox. 500-600 gram in indigo cargo on 26 feb 2019 at raipur airport but they are not given perfect receipt,
they given hand writing amount receipt...
it is not booked on indigo cargo window and say book the widow outside boy,
it is totally corrupted..
Please solved my problem.
please find attachment......

Dear sir,

Its painful to put the loss i have suffered due to the negligency of your airlines.

I sanjay kumar singh purchased a ticket from patna to hyderabad for 24th february 2019 on 21.02.2019 vide pnr no. Cbtf5s by paying high premium.

On 24th when i visited your airline desk for getting my boarding gate pass... The guy sitting on the desk did something on the com[puter and made me stand for...

Dear sir madam,

Regarding pnr number mmh93r, please note the following.

I called indigo call center from dubai before and after making the booking for my wife ms prajwala suresh athilkar (Canadian) as below:

22nd feb 2019 12:39 hrs: (+[protected])

22nd feb 2019 17:51 hrs: (+[protected])

22nd feb 2019 13.08hrs for 14 mins (+[protected])

22nd feb 2019...

I reached there they told me it's 4 kg extra, i just my debit card is missing and i requested them to take payment via some other mode (Except cash or debit card) they declined. Somehow i try to manage funds ten they said we need 5200. My parents came airport and give me money and they are not well from last few days but still indigo didn't agree with there mistake. Even after that they said we don't have 300 change so you have to wait again....

Sir yesterday i got call from indigo fraud members they taken interview 3 rounds and security reasons they asked 2250 i transfer that amount the team and later they send in mail:confirmation letter below letter that was my mistake for transferring amount but we are very curious for jobs in airline please take a action of that team fraud member
Details of fraud: [protected] manish yadav and hr praveen that guy send offer letter ph no...

The following mail was sent on 14th feb, 2019 to indigo and i have not received any response:
Quote:
On 14th feb, i booked indigo ticket for flying from mum-del-mum under senior citizen category for the date of 17th feb, 19 and return ticket on 21st feb, 19.
Today when i reached indigo counter at t1 mumbai airport, i faced a very bad experience with indigo.in your system it is shown payment not received. The attached...