IndiGo Complaints & Reviews

Booked the flight i reached the airport scheduled departure time. When i reached to collect my boarding pass but indigo staff told that boarding closed i was surprised i reached the airport one hour before the departure time how come it possible then i spoke with indigo executive. He told me that ur confirm ticket sold to some one so u will get back ur full money when flight reach vishakhapatnam. This is my pnr yjfepd.
Traveling from hyderabad to vishaljapatnam. Schedule departure was 7.20 am.
I need money back its urgent.
Take it priority.

I request mr. Vinit chawla to refund my total. Amount of rupees 2, 00, 000. Which was paid by me for recieving job in indigo airlines. Bt he did not give that job so.. I back out from that and request for refund. But even after 2 months later he did not give my money return. So. Please i humbly request u to do the steps which is necessary and return my amount as soon as possible. It is really very urgent for me. Please contact me nd send me the mail on [protected]@gmail.com
Thank you

I am flying to Singapore 6E41dt 6.4.19 seat no 3C.
I reach the counter at 4.05 am, with the request of indigo staff to proceed counter managed by ms Neha.After submitting all my documents I.e valid passport, visa with multiple entry for 2 years and hotel reservations itenary.
After swiping my passport ms Neha leave the counter and run behind one lady with her infant baby who checked by her before me.
After 3 min she brings that lady from the immigration counter and enters few necessary information required for traveling purpose, which she forgets before checking her.
Then she reswipes my passport and issues me my boarding pass and starts checking my passport details with visa documents.( which has maximum of 4 lines)again and again she compares passport with visa documents, Now it’s 4.26, I ask the indigo male staff sitting in between 2 check in desk (not on chair) why are delaying uselessly, reply he gives we have rights to check documents, ( who stopped them from checking?)then the arguments starts between 4 indigo staff and me.
They threatened me to check in by CISF personnel, which I told them to do atleast I will get my check in early.
This message is for indigo high management, ask your staff not to show useless power .

I have received an email which has the content regarding interview selection and asking to pay 9800 inr by 3 p. M given date.

Called the number on email and the person was pretending to b hr from indigo telling that if you dnt submit the amount by the given time you will be black listed from all domestic airlines and once i started asking him about him he started abusing me and started threatening me about his links.

This is all fake screen shots are below

Kindly note that i tried to book air tickets for my daughter diksha boruah on 30.03.2019 for flight from bengaluru to dibrugarh for 15th april, 2019 twice. The amount of inr 11, 566/- was deducted twice from my savings bank account but tickets were not issued. The transaction details are [protected]igaftzahl9 and [protected]igaftzbcy1 against which an amount of 11, 566/- was deducted twice.
As the amount is yet to be credited to my bank a/c till date, i would like to request you to take urgent needful action for refunding the amount of inr 23, 132/- to my bank a/c no. [protected] of sbi, duliajan.
Thanking you.
Debajeet boruah
General manager (Civil)
Oil india limited
A govt. Of india undertaking
Duliajan - 786602
Assam

Hi, am marinov. On 30th march me and my sister (Merin) was travelling from trivandrum to delhi by indigo at 10.50am flight.
Checking time they weigh our luggage and it was 33.5kg. My sister is 8month old carrying, she can't take any weights. 3.5kg over weight, so that we pay for the excess weight, suddenly they said system down pay to the next counter. So again we went to to queue and waited for our turn.
Second counter one lady named ahalya, she again weighed our luggage then she ask my sister to put her ladies handbag aslo for weighing. (When did indigo started to weigh ladies bag. It was out of my knowledge). Then that lady talks so rude to my sister.
She called her manager one mr rajith, he came and straight away started shouting at my sister. So that i talk to him, so that he said that he can't allow us to travel in indigo (All happening after issuing bodying pass). Then we pay for the ladies bag too.
Ahalya and rajith, they abuse us in front of all other passengers.
Am here to know what do i need to do file a case against them to abusing me and my sister???
Please guide

The boarding gate was changed after check-in was completed. The flight took off without 7 passengers who were waiting to board the aircraft at the first announced gate. Courtesy demands before closing the gate, the staff should have checked at the first boarding gate and made an announcement for the passengers who were yet to appear at the new gate.

Iam searching for a job in quikr then i have applied to it after that i got a mail that you have selected fo r indigo airlines. And then call to the number what they have given (Hr. Pooja - [protected]) and they conducted an online base interview and they selected me after they told me to pay 2250 for id, uniform, boarding pass and so on.. Afrer that i got offer letter and training letter through mail and they have asked for more money training fees and so on bloody things they have told. And i paid 6300 after that again they asking money. Their numbers [protected], [protected] and their account details i paid money for
Indigocargo
State bank
Name. Varsha devi
A/c.[protected]
Ifsc cord. Sbin0014460

Sir,
I dr sangita hasnale
Had book flight for delhi whose timing was 3.15 pm however when ticket issued it was for 5pm departure without realising this i checked in
When i talked to staff on site they were very innocently argude thinking he is most smartest
Telling that when u got ticket sustem was not updated and telling now flight delayed which is totally contradictory
Inspite of telling he is not understanding either this flight is in time and by mistake u gave this wrong ticket as my self checkin ticket had correct time
And if delayed ticket given then staff at ticket counter would hv informed me at time of giving ticket i had done self check in but she took my ticket and replaced it with new ticket this i feel consparancy flight can delay we accept but staffs unprofessional behaviour is not acceptable
I know u will not do any thing to u r staff
But like spice jet soon indigo will also vanish
1) hiding thing from customer
2) on top pretending u are innocent sophisticated and arguing with customer insted of oppolgy
3) u wasted my time
4) and i may loose on important meeting
Very unprofessional behaviour
If i dont get action taken on staff reply i will make complaint to appropriate authority

Sent from yahoo mail on android

I have applied for job in indigo airlines before 2months i have paid 53000 to rohit mehra (Consulted person) and i have got confirmation letter on joining date of 28 march 2019 but still those persons postponig my joining date 4 times. Still now i did not meet her atleast one time. And asking extra money 30000. I said not enough money with me madam, so i did not give money. She said i will cancelle your appointment. So, my complaint is after getting job also without joining and without any proof why should she cancelle my job appointment

I girish kumar varshney booked a ticket from paytm, there it didn't asked for compulsory last name so i booked my ticket just with my first name. It was my first time that i booked tickets online and i was not aware of such things.
Indigo refused to update my last name. And there are asking for rs.3000 as my cancellation charge and as it is too high for me, i am unable to bookthat again....

With respect to 6e-7198 indigo airlines from madurai to chennai on 02.04.2019, it was the most inconvenient experience ever. The ground staff imposed a security check inspite of clearing the security check and my luggage was damaged. We were traveling with children aged 2 and 4 and they had irrelevant questions. At the end, our milk bottles bag was leaking and the food bags'zip was broken. It was so insensitive and in human.

Aviation Group Openings GoIndigo Airlines Recruitment 2019
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GOINDIGO AIRLINES
IndiGo is a low-cost airline headquartered at Gurgaon, Haryana, India. It is the largest airline in India by passengers carried and fleet size, with a 41.3% domestic market share as of June 2018.
It is also the largest individual Asian low-cost carrier in terms of jet fleet size and passengers carried, and the seventh largest carrier in Asia with over 46 million passengers carried in 2017.
The airline operates flights to 66 destinations – 51 domestic and 15 international.It has its primary hub at Indira Gandhi International Airport, Delhi.
INTERVIEW APPLICATION FORM

Professional Employee Updates GoIndiGo Airlines[protected]EM
We are pleased to inform you that you are inviting for our new hiring program through direct campus interview in IndiGo AIRLINES.
Walk in Interview Date: - 29th April, 2019
Your Application number Profile Code – (GIA01904) you are in A19 Group. (Please memories this unique code for your queries from our HR Department.)
Profiles :-
As per the requirement we have various openings in different verticals of Airline and Aviation division. – Ground Staff, Human Resource, Admin, Aviation expert, Accounts, Medical Staff, Ticketing and IT Professionals and professional Engineers.
Designation :-
1.Ground Staff
2.Cabin Crew
3.Airport Management Staff
4.Flight Attendant
5.Development & Maintenance Engineers(All Technical Graduates Engineers- Degree/Diploma/PG)
6. Accounts Executive/Officer/Managers/Accountant
7. Medical Staff ( MBBS/Degree/Diploma/Certificate/Nurses/Paramedical/)
Fill the Requirement Form to receive Application Form
Please fill correct information
Name *
Email *
Mobile No. *
Educational Qualification
Work Experience
Interview Location/City ( Nearest Airport in your city)
Submit Your Latest Resume/CV/Cover Letter
Official Authorized Address
Best Regards
Mr. Amit Kumar
Chief Talent Office & Sr. VP-HR
Corporate Office - IndiGo Airways, Phase 11, Cargo Complex, Chennai International Airport, Meenambakkam, Chennai, Tamil Nadu 600027

Onn25 th march 2019, we were travelling from nagpur to mumbai by flight 6e 6936.
My daughters bag was completely fine. After landing in mumbai we went to collect her bag it was completely damaged with black marks on front chain broken and dent on it. I had enquires on the luggage counter they said yes it was damaged due to getting stuck on belt. The chain was broken too. Request you to see the pictures and please compensate for the same. My 6 years old daughter was very upset as it’s her favourite bag which was gifted to her by her late father. It’s like a possession for her. Please look into it as soon as possible. The bag cost us rs 3, 600 rupees in market.

Contact number smt rashmi nand [protected]
Address 204 shivam building,
J p road
7 bungalows
Andheri west
Mumbai 400053

Please refund the amount you have deducted on date 02/04/2019 at 10:43:07am.
Here are the details below:

Dear mr jonathan munluah,

Thank you for your order from https://goindigo.in

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / account statement as 'www.ccavenue.com'

Order# ccavenue reference # order date

Hziohtwsjeetwgibeucspa [protected] 02/04/2019 10:43:07

Billing details

Customer: mr jonathan munluah | [protected]@gmail.com |[protected]
Address:, in,.in
Customer ip: 223.231.76.245
Pay mode: debit card - state bank of india
Bank ref #: 686488
Instructions:

Order amount: inr 5692.00

Net payable: inr 5692.00

Customer care
http://goindigo.in

I trimurthulu d, was boarded from mumbai to rajahmundry on 30/03/19.in the airport i dropped my luggage in luggage handling department when i picked it in rajahmundry airport found my baggage got damaged and due that almost 4000 rupees of material damaged. I request you to immediately provide the money for my lost things. Find attached photosof boarding pass and baggage.

Hi, I travelled from Hyderabad to Bengaluru on 26th March 2019, and I didn't get my checked-in baggage at BLR airport, when I asked the helpdesk they asked to make a complaint and they will send the baggage to my address within 24 hours. But after 6 days has passed and frequent calls to customer service, nothing has worked. I have kept my important . original certificate in that baggage, and these people are not taking it seriously. I require this documents in any condition.
Can anyone help me in this.
My PNR: XEG2GC
Flight no. : 6E-265
seat no. : 30A

Please understand y critical situation, and do respond.

I started travel by 6E 215 from Mumbai when I felt terrible itching sensation in my throat so I pushed call button but none turned up till 13 minutes . During this time I saw Ms —- from the crew delivering water to many passengers even ignoring my button light .I pushed button again to which she came and I requested water while she went . When again she didn’t bring water I again called her to give me water after four minutes . It was total 17 minutes .
After that she suddenly came and took out my small plastic bag from the luggage and asked as to whose bag it was . To my polite affirmation she gave me my bag to keep between my two legs to which I protested and said that I had problem but she didn’t listen to it and said that my only bag was a hindrance in keeping other passangers’ Luggage . Whereas there were some apples in the luggage bag only . I had to keep it between my two legs but it was not as small as it could be accommodated .
After some time I called her to once again request her that I had a problem that is way I had boarded early to keep it in luggage box . To which she curtly replied “ Aisi baat nahi Hoti hai sir “ I responded if that was not the thing then I didn’t have anything to say and I started beating the pain .
After some time I called Ms ——— to call crew leader to which she asked was there an emergency? I replied yes . Even after that she didn’t call the leader till end of the flight . Alighting when I was talking to Mark ——, she said nothing like that had happened . But when I said I had video audio recording of all the events including response time she became silent .
I don’t know where exactly to complaint so posted here .
I can provide videos and names to appropriate authority with my medical papers . I have hidden the names here as the purpose is not to publicly malign anyone but a justice .

Hello,
I got an text message pertaining to PNR no. EKLFKX, that if I shift I move my booking to another time I will get a voucher of 2200 INR. Accordingly I moved my booking to an earlier flight. Now when I am trying to avail the voucher, I am only getting a discount of INR 250, that to after many calls and 3 emails.
My question is, is this some kind of a joke? IN my books this is categories as cheating. I am not worried about the discount as I was happy that I could avail an earlier flight without any additional charges but why did you promise for an discount? And if you did, you must keep it. I really dont know how much this email will help but thought must report...
Regards,
Aungshuman
[protected]
[protected]@gmail.com

I suresh Mashetty, a soldier in an Indain Army, was boarded from Guhati to Hyderabad on 27/03/19 UCD28V. In the airport I dropped my luggage in d luggage handling department n when I picked it in Hyderabad airport found my carrying got damaged and due that almost 4000 rupees of material damaged. I was carrying scotch bottles and clothes n wrist watche. I request you to immediately provide the money for my lost things..
Thanks n regards
Suresh Mashetty