IndiGo Complaints & Reviews

On 30th march 2019 i tried to select seats for my two travel in indigo. Totally 5 times i tried.in that 3 times the amount is debited from my account in the name of indigo. Till today i am not received the extra 1 time debited amount.

The transaction details given below please do the needful.
Thank you

1) transaction amount inr 300.00
Transaction id bdc41d988d5d[protected]
Date/time of transaction 30 march 2019 15:50 hrs

2) transaction amount inr 300.00
Transaction id bb570b724b5d[protected]
Date/time of transaction 30 march 2019 15:56 hrs

3) transaction amount inr 300.00
Transaction id 2bd74ce5dcd[protected]
Date/time of transaction 30 march 2019 16:07 hrs

4) transaction amount inr 300.00
Transaction id fb737f34469c[protected]
Date/time of transaction 30 march 2019 16:11 hrs

5) transaction amount inr 300.00
Transaction id 2185661d5f[protected]
Date/time of transaction 30 march 2019 19:06 hrs

I have get call and they said to put 2000 for registration and 6500 for verification that is [protected]@outlook.com from dis mail i have putted totally 8500 rs where do i get dis money they told that air ticketing job was there u can get dis job. But u have to attend interview like online test i passed and telephone interview also passed. What can i do they told me they send offer letter tomorrow what i do plz tell me

Hi,

Recently I travelled from Guwhati to Vadodara as per attached boarding passes, I have booked Meal snakes for two flights during booking tickets through MakeMyTrip app, The snakes was not served in the flights and was told by one of your ground staff in delhi .could be payment not received to indigo . Also advised to write to Costmer relations.

Kindly review my complaint and revert at the earliest

Dear sir / madam,

My travel bag is majorly damaged from nagpur to pune indigo flight on 6th apr19.
When we reached to pune airport, we launched complaint at pune airport to your customer care office.

I request you to kindly go through the same & arrange for new travel bag in replacement of earlier bag.

Photos are attached.

Thanks
Vivek korkalai
[protected]

Sir, i had booked an air ticket for travel to delhi from srinagar on 14.04.2019 under pnr no vklpjn. I had booked this ticket though easemytrip. However, due to some unavoidable circumstances, i had to cancel this ticket and i cancelled it on 09.04.2019 as i now have to travel to delhi on 11.04.2019. But, after cancelling my ticket, out of rs.2990.00, i was paid a refund of rs.141.00 only which is just a joke on me. How could they be so callous and don't show some empathy. Sir, i now need your help and guidance in getting my full amount refunded.

Sir pliase sir help sir indgo airlines
My name - murlibabu
Referanse id :igof396
I am apple - international
Air tickting no calling my phone numbar
My air lines calling nu
Srivastav indgo[protected]
Shreay mishra (Hr)-[protected]
Nikhil panday-[protected]
2nonikhil panday -[protected]
Murlibabu[protected]@gmail.com
[protected]@india.com
13 nov 2018, 13:47

Re: complaint airport services staff related bhecpt apr[protected]:03 crm:05411018

Name : usha susan thomas
Telephone : [protected]
Email : [protected]@gmail.com
Booking reference : bhecpt
Origin city : chennai (Maa)
Destination city : thiruvananthapuram (Trv)

I was to fly by indigo flt6e 327 from chennai to trivandrum on 4th april and return to chennai by flt 6e 343 on 5th (Pnr gbt4pi). I completed check in and baggage formalities at chennai airport at 0830 on 4th and was given a boarding ticket showing gate 7 gate opens 1000 hrs, departure 1045 hrs seat 8f. After completing security check i proceeded to waiting area adjacent gate 7 and waited for the departure call. At 0930 gate 7 opened for delhi flt and i thought next boarding would be for my flight to trivandrum. Since there was no announcement until 1010 hrs, i approached the staff at gate 7 inquiring what happened to the trivandrum flight. She told me that is taking place at gate 12.
I rushed to gate 12 on the ground floor but they had already closed the gate and would not allow me and another 6 passengers in similar situation to board the aircraft and our luggage were offloaded. We were not allowed to fly. They offered me an alternate flight via bangalore which would reach trivandum around 9 pm. This was inconvenient as i was going for a funeral to take place at 3 that afternoon. So i had no option but to cancel both to and from tickets. Since my mobile phone number [protected] is known to the staff and i was seated at gate 7, they could have easily informed me in advance the gate change from 7 to 12.
I missed the flight due to the non co-operation of the indigo staff at the gate who could have easily tracked me if they had put in some effort.
I seek refund of the the full to and from airfare.
Though 4 days have passed, i haven't received the refund.

Mrs usha thomas

I find an call and email by quikr jobs that you are selected for the job in indigo airline as ticket executive and cabin crew you were supposed to pay rs750 as document fees I was paid then they ask for rs 2000 as document verification fees I was paid and then they for rs5000 for agreement fees that money I also paid then they ask for 9999 as account opening fees I can't paid
The person from were I get the calls
Mr prithvi singh shah and mr vishal sharma

I paid total amount of rupees 2, 00, 000 to one of your recruiter mr.vinit chawla for indigo airlines job and he did not refund any of my amount yet.so i complain to customer care service and they demand my debit card number and i give it to him for my refund.bt they also do not refund me any amount .so please take strict action against this.and refund my amount.thank you

Our flight was at 3.40 pm. We became late by 20 minutes. We came to airport by 3 pm. None of the flight people has the courtesy to ask us why we were late.
We requested to take us on the flight as it was the day we had to go to kasi/varanasi and pay my father our last tributes by taking his ashes to varanasi and putting them in ganga river. The flight people said that there is no chance to catch the flight. We felt bad and we came back home with the ashes.
This was a saddened part of our life. So we decided not to travel with indogo as they dont know how to take care to passengers. Sorry indogo thumbs down for you.

Hi,

I have lost my wallet in 6e 767 from delhi to hyderabad on january end.

I have raised a complaint and got confirmation that wallet is found and i can pick up from hyderabad airport.

When i went to collect the passport, lost and found section told there is a record in the system but the wallet is not found in the locker. Since then i have gone four times to rgia to check the status as i don’t get a response from twitter handle and calls.

https://pbs.twimg.com/media/D2tcEuPWoAAcH4d.jpg

Please see the pic in the above link, that is the wallet recovered from the plane but even after two months, i didn’t get it. I see its just negligence from indigo team to locate the wallet. I have my cards and government id proofs along with cash in that wallet. It has been very difficult for me. I am a regular business traveler of indigo and this incident will definitely change my travel preferences and will have to talk to my organization about this issues as well to recommend for other employees.

Please find the details below.
Pnr: gb855f
Flight no: 6e 767
Wallet forgot in seat no: 22b

Traveled on 26th 2235 pm from delhi and reached hyderabad on 27th early morning at 0100 am.

Wallet description:
Tommy hilfiger brown color wallet.
5000 cash
Pan card of nandini
Driving license of dinesh kumar
Credit and debit cards

The wallet is somewhere with the lost and found department, with some effort it can be traced. Please do the needful.

Hi,
I had a reservation done for my father from sin - maa on 07th apr19. I had paid for prime seats & meal for xl seats (13f) since he is a 70yr old passenger and would give him extra leg space.
But during checking he was allocated 6f a normal seat at the check in counter. When i verified with the check in staff, they insisted that i don’t have any seat reservation done and they’ll not be able to give the xl seat i had...

On 30 march 2019, i was returning from kolkata to muscat. On reaching the kolkata airport, indigo employee "vidisha" requested me to change my flight to a different one (Kol - raipur 6e-324/ raipur - mumbai 6e-804/ mumbai - muscat 6e-81), and they offered a gift voucher of rupees 8500. So, in stead of 2 flights, i needed to take 3 flights. I accepted to help as i am familiar with this route.
I am still waiting for the gift voucher which they promised to send me via email. So, kindly let me know, what happened to the 8500 voucher.
I complained via customer care with a case reference number of crn[protected]r5y7k0. There is no reply till now.
Kindly contact via email if needed (Not by mobile phone).

Booked the flight i reached the airport scheduled departure time. When i reached to collect my boarding pass but indigo staff told that boarding closed i was surprised i reached the airport one hour before the departure time how come it possible then i spoke with indigo executive. He told me that ur confirm ticket sold to some one so u will get back ur full money when flight reach vishakhapatnam. This is my pnr yjfepd.
Traveling from hyderabad to vishaljapatnam. Schedule departure was 7.20 am.
I need money back its urgent.
Take it priority.

I request mr. Vinit chawla to refund my total. Amount of rupees 2, 00, 000. Which was paid by me for recieving job in indigo airlines. Bt he did not give that job so.. I back out from that and request for refund. But even after 2 months later he did not give my money return. So. Please i humbly request u to do the steps which is necessary and return my amount as soon as possible. It is really very urgent for me. Please contact me nd send me the mail on [protected]@gmail.com
Thank you

I am flying to Singapore 6E41dt 6.4.19 seat no 3C.
I reach the counter at 4.05 am, with the request of indigo staff to proceed counter managed by ms Neha.After submitting all my documents I.e valid passport, visa with multiple entry for 2 years and hotel reservations itenary.
After swiping my passport ms Neha leave the counter and run behind one lady with her infant baby who checked by her before me.
After 3 min she brings that lady from the immigration counter and enters few necessary information required for traveling purpose, which she forgets before checking her.
Then she reswipes my passport and issues me my boarding pass and starts checking my passport details with visa documents.( which has maximum of 4 lines)again and again she compares passport with visa documents, Now it’s 4.26, I ask the indigo male staff sitting in between 2 check in desk (not on chair) why are delaying uselessly, reply he gives we have rights to check documents, ( who stopped them from checking?)then the arguments starts between 4 indigo staff and me.
They threatened me to check in by CISF personnel, which I told them to do atleast I will get my check in early.
This message is for indigo high management, ask your staff not to show useless power .

I have received an email which has the content regarding interview selection and asking to pay 9800 inr by 3 p. M given date.

Called the number on email and the person was pretending to b hr from indigo telling that if you dnt submit the amount by the given time you will be black listed from all domestic airlines and once i started asking him about him he started abusing me and started threatening me about his links.

This is all fake screen shots are below

Kindly note that i tried to book air tickets for my daughter diksha boruah on 30.03.2019 for flight from bengaluru to dibrugarh for 15th april, 2019 twice. The amount of inr 11, 566/- was deducted twice from my savings bank account but tickets were not issued. The transaction details are [protected]igaftzahl9 and [protected]igaftzbcy1 against which an amount of 11, 566/- was deducted twice.
As the amount is yet to be credited to my bank a/c till date, i would like to request you to take urgent needful action for refunding the amount of inr 23, 132/- to my bank a/c no. [protected] of sbi, duliajan.
Thanking you.
Debajeet boruah
General manager (Civil)
Oil india limited
A govt. Of india undertaking
Duliajan - 786602
Assam

Hi, am marinov. On 30th march me and my sister (Merin) was travelling from trivandrum to delhi by indigo at 10.50am flight.
Checking time they weigh our luggage and it was 33.5kg. My sister is 8month old carrying, she can't take any weights. 3.5kg over weight, so that we pay for the excess weight, suddenly they said system down pay to the next counter. So again we went to to queue and waited for our turn.
Second counter one lady named ahalya, she again weighed our luggage then she ask my sister to put her ladies handbag aslo for weighing. (When did indigo started to weigh ladies bag. It was out of my knowledge). Then that lady talks so rude to my sister.
She called her manager one mr rajith, he came and straight away started shouting at my sister. So that i talk to him, so that he said that he can't allow us to travel in indigo (All happening after issuing bodying pass). Then we pay for the ladies bag too.
Ahalya and rajith, they abuse us in front of all other passengers.
Am here to know what do i need to do file a case against them to abusing me and my sister???
Please guide

The boarding gate was changed after check-in was completed. The flight took off without 7 passengers who were waiting to board the aircraft at the first announced gate. Courtesy demands before closing the gate, the staff should have checked at the first boarding gate and made an announcement for the passengers who were yet to appear at the new gate.